Sadly, we received terrible service throughout the process. The poor service culminated in our house being left in a mess, an 7x3m carpet in our garden that we cannot lift, and £1500 out of pocket. It's a shame, because I have rung them twice to give them the opportunity to rectify the issues but they are not interested. It appears they will take your money quite happily and then not care about any after care. The process started with no communication from the shop about how we purchase are carpet the the process of it being fitted. We were told when to pay, and were informed the day before they do not accept card, but after stating we could transfer the money, the magically found a card machine (probably so you can cancel the payment for their terrible service). The carpet fitters arrived at 8:30am (which was fine, but it would have been nice to have known they were coming so early). They immediately stated that they couldn't start until the old carpet had been removed by me (again, not an issue, but would have been nice to know). They then didn't help move the furniture (as stated by the salesman they would). After fitting, they informed us that they wouldn't take the old carpet, and left all the offcuts lying around, and the house in a mess. At no point were we informed that the old carpet of offcuts would be left, and would have happily paid for this service. Additionally, the only "solution" they will off is for us to drop the old carpet at the shop, which does not solve our issue. A really terrible experience, and We are very disappointed at the complete lack of after sale care. What's worse, is the man on the phone would not stop interrupting me. read more

When you need carpet - here is the palce to go! They are stacked full of every kind of carpet you would like! You literally cannot move for carpet here! I was accompanying some friends and the choice is superb, with some amazing deals on too! Theres reduced sections and its all fairly reasonably priced. Plenty of staff to talk to who seemed very helpful and friendly. read more

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Cannot fault them in range, price, staff of product. Lots to choose from and helpful staff always willing to help. Better prices than most diy stores and good quality products. read more

We have been using the Weavers Shop for our carpets since getting our first house in the 80's and wouldn't dream of going anywhere else. The people that run the Weavers are brilliant and always more than helpful. There has never been a problem with the delivery or fitting and price is always reasonable. Well done Weavers, long may you continue. read more

I know Qype is a place for trendy people (of course I'm a member), but even trendy people need to carpet households sometimes and this is a good place to go thus avoiding the big stores and all the empty promises they give you about fitting and delivery. (No I'm not at all bitter about past experiences) A very wide range of flooring is available and at extremely good prices too. Yes you have to pay extra for fitting, but not much and the fitter who came to my house was very professional and did an extremely good job and best of all left no mess. Some people may find a few of the patterned carpets they stock a bit busy on the eye, but to each their own and who knows what I find busy maybe someone's idea of bliss. The sales guys are not pushy and are very friendly too. Good parking and for those of us with no sat nav as you turn into the lights from eastern avenue take the first left and follow the road down to the end and there is the car park read more

brilliant place for all flooring had 3 rooms done recently by simon the fitter does a great job have to say the guys in the shop are great very helpfull read more