Great product and service. Delivery is always on time and if you need more water you can always…read morerequest more and they bring it right away. Great service, could not be happier. Thank you Prive water

Always prompt and responsive. We switched from water bottles to Prive about a year and a half ago…read moreand we are happy we did. King is the best, he always responds right away and our delivery gets scheduled right away. Water taste so refreshing and so good cold. We use our Primo to make our coffee too and it has allowed us to remove one more appliance from the kitchen

Go for the premium fresh water, stay for the friendly service! My fiancé and I have just moved into…read morethe area and still need to set up our water system at our house, so we were on the lookout for a new water refill store. Lucky for us, Waterfount is just down the street from us! They are open till 7 PM so we can always swing by after work on a weekday when we are running low on water, which is perfect. I am one of those people who have the special skill of tasting particular water, and believe me, the water here is fresh and great-tasting! They have different types of water but we just get the filtered one with reverse osmosis and it always tastes great. They are a family-owned business and provide the best service around. The location is easy to find and there is plenty of parking in the plaza. I usually go into the store to refill my water, but they also have self-serve fountains outside open all hours 24/7. We bring our own gallon bottles, and they always power wash it for you there before they fill up it up for you. They have carts here to wheel the gallons to the car in case you need it, but I always have my trusty fiancé with me most of the time, so he carries it, and I just support where I am needed, haha! The owner, Eddie, is genuinely friendly and always has a big smile. Thank you Eddie and your team for being in the city of Duarte and offering your fresh water to the neighborhood. I will see you all soon!

I had to find a new water store after the Eaton fire and have been very happy with Waterfount so…read morefar. The store is very clean, staff friendly and helpful, and the water has been excellent quality. I refill two 5-gallon jugs weekly with regular purified water. Prices here are minimally higher than others in the area (only by $0.50) but the water quality here has been great so I don't mind. The water from the first water shop I went to often had a moldy smell and taste to it and they weren't as clean. So I found a better shop in Altadena that I frequented for years and never had that issue so I was hopeful to find another excellent and clean water source - so far I haven't had any of those issues here at Waterfount. The water always smells and tastes great! They're located in the plaza with Grocery Outlet so there's plenty of parking. They have a couple of large carts for you to wheel the jugs to your car too which is helpful. They offer different types of water filtration and also have 3 large self serve fountains outside open 24/7.

I've been a loyal customer of Presh Water for a very long time, and I can honestly say they always…read moreprovide great customer service and great pricing. I especially want to recognize your driver, Jesse, for always being such a huge help and providing such fast delivery service. He is professional, friendly, and always goes above and beyond. Because of experiences like this, I will definitely continue doing business with Presh Water. Highly recommend!

I'm still recoiling in horror as I write this…read more We've been using Phresh for alkaline water delivery for about 3 months and have enjoyed the convenience. But while my husband and I were changing out an empty 5-gallon bottle, we noticed a white, thumb-sized fleck floating at the bottom. At first I assumed it was just a piece of plastic from the cap, so we emptied the bottle to check. To my absolute horror, it was a slug. We had been drinking water from that bottle for the past week with a SLUG floating in it. I gagged immediately. It was absolutely disgusting and alarming. Another reviewer mentioned finding a paintbrush and pencil at the bottom of their bottle, and I wish I found that than this. How sanitary is their bottling and quality control process if a slug can end up inside a sealed bottle unnoticed? I'm still sick over it. I wish I had taken a picture, but I was so disgusted that I immediately dumped it down the sink. Going to refill my own water from now on, at least I can see the cleanliness with my own eyes that way.

I've been coming here for about 6 months. The gentleman that was there helped me to get the…read morecorrect bottle with automatic dispenser. And the actual owner I found out was this sweet Asian lady. Every time I go on she is always sweet and personable.

Nice water refill shop in the Northgate plaza…read more Water is 30 cent per gallon. Nice Viet lady works there and she is friendly. Shop is clean. They also have the self-refill machine outside of the shop, so you can go at night even when they're closed

I love Sparkletts Water. I've been a customer since 1995. But... When Primo acquired Arrowhead and…read morethe Sparkletts/ Arrowhead teams merged, 100% of their customer care ended. I cannot get my driver to follow the most basic delivery requests. It seems apparent this driver is making a conscious choice to defy my every request - even if means he'd sell me more water. And don't even try to get a manager on the phone because those guys are hiding behind layers of phone center people. I couldn't even get the call center to tell me the driver's name. Here's a short list of the issues just this year - 2026. 01.20.26: Charged for a cooler cleaning kit which I did not order. 02.03.26: Left a note with 4 empty bottles requesting 2 full bottles. 4 were delivered.  02.17.26: Left a note with 4 empty bottles requesting 1 full bottle. 2 bottles were delivered. 03.01.26: Left a note with 4 empty bottles requesting 4 full bottles. 2 bottles were delivered. 03.04.26: I discovered my driver placed me on monthly deliveries instead of twice-monthly. I did not request this. 03.12.26: Left a note with 7 empty bottles requesting 8 full bottles. 7 bottles were delivered but I was charged for 8. The order also showed only 7 empties were returned. 03.17.26: Left a note with 2 empty bottles requesting 3 full bottles. 1 bottle was delivered to the front door instead of the side gate where my account notes say to deliver. The water is great but the care and service is non-existent. I would love to have a conversation with a branch manager.

Primo water, Water.com previously Sparkletts make it IMPOSSIBLE TO CANCEL your service…read more I loved the service when we used them but when it came time to cancel after 2 years it was worse than pulling teeth. It was absolutely infuriating. Multiple calls on hold over 25 minutes only to have my call dropped. No email response or call backs! Even though they encourage you to use this option. The mobile app is a joke just look at my chat with them. Which by the way if I didn't take a screenshot of would be none existent because they drop that chat box too Oops! Something went wrong. What went wrong is your awful service. I will never again use your service. I will use local delivery services instead. They are honest and care. I guess this is what happens when companies get too big. They just don't care anymore.

We've been using this water delivery company for a while now and honestly have nothing but good…read morethings to say. Their customer service is excellent! Super friendly, helpful, and easy to reach whenever we have a question or need to make a change. Deliveries are always reliable and the water quality is great. The price is totally worth it for the convenience and service you get. It's one less thing we have to worry about, and that alone makes a big difference. If you're thinking about signing up, I'd definitely recommend them.

In short, Zutra thrives off upset customers leaving Primo-ReadyFresh (PRF)…read more Here's the problem: when you join Zutra, they rent you dispensers from PRF and charge you more than what PRF charged you for. Also, they charge you so much for delivery. Then when you cancel (or consider cancelling), they give you a major attitude over the phone and when they pick up their equipment. It's better to stay with PRF and deal with their deliver inconsistencies. At least, PRF compensates you for their mistakes, charges you less than Zutra, and have courteous customer service.

Great service, always on time, and very accommodating with our delivery schedule. Thank you!read more

Will has been terrific and responsive whenever I've had a question. He's been so much more reliable…read morethan Arrowhead and for less than them too!

I ended up choosing Pro Water Solutions for a whole-house water softener system and reverse…read moreosmosis, and I couldn't be happier with the experience. From the very first phone call, Brad was responsive and promptly returned my call. When he came out to assess my home and provide an estimate, he took the time to thoroughly educate me on my water quality and the available solutions. I left that visit feeling much more informed and confident in my decision-making. After comparing a couple of other quotes, I decided to go with Pro Water Solutions--and I'm glad I did. Brad's knowledge really stood out. He tested my water, along with the bottled and filtered water we had been using, and the results were honestly shocking. Installation was scheduled and completed in less than a week after I gave the go-ahead. Daniel, the installer, was excellent--professional, detail-oriented, and made sure everything fit perfectly. He also walked me through the entire system and made sure I understood how to use it. Overall, a smooth, professional experience from start to finish. Highly recommend.

We met with all of the big name companies for a whole house and RO system and decided to go with…read morepro Water Solutions. We first met with Brad and he was honest and answered all of our questions. We were able to get a brand new salt system and a RO system at a great price compared to the other companies. The install went smoothly and everything was done in a timely manner as promised. I've already referred a couple friends and they proceeded to work with them as well. So far so good with our system. Highly recommend Pro Water Solutions. Thanks for everything!

Excellent water delivery service--reliable, timely, and professional. Don is…read moreoutstanding--courteous, thoughtful, and always willing to help. A great experience overall. Don consistently goes above and beyond with every delivery. He is kind, attentive, and truly cares about customer satisfaction. His positive attitude and dependability make a noticeable difference.

Have been using Masters because it convenient and they are local, right around the corner local…read more Vic (Jurupa Valley) is always great! Very prompt, friendly and polite. Wouldn't trade him for anyone else, Thanks for servicing us.

Nothing spectacular. The guy there isn't mean and he isn't nice. He fills your water and puts in on…read morethe tray. There's no offer of assistance to your car like the other place I go to. So three stars because it's average. Not good. Not bad. Just "is".

We come here often small business father and son at least when we come.. they rinse your bottles…read moreand fill them with whatever water you want.. regular or alkaline. They have karts to use for your bottles to transport them to your car.. They have lids if you happen to miss place yours. They sell bottles if you need more and with water.. they sell a few more trinkets in here ice cream, ice, candy & water racks. We like it here....