Great product and service. Delivery is always on time and if you need more water you can always…read morerequest more and they bring it right away. Great service, could not be happier. Thank you Prive water

Always prompt and responsive. We switched from water bottles to Prive about a year and a half ago…read moreand we are happy we did. King is the best, he always responds right away and our delivery gets scheduled right away. Water taste so refreshing and so good cold. We use our Primo to make our coffee too and it has allowed us to remove one more appliance from the kitchen

Go for the premium fresh water, stay for the friendly service! My fiancé and I have just moved into…read morethe area and still need to set up our water system at our house, so we were on the lookout for a new water refill store. Lucky for us, Waterfount is just down the street from us! They are open till 7 PM so we can always swing by after work on a weekday when we are running low on water, which is perfect. I am one of those people who have the special skill of tasting particular water, and believe me, the water here is fresh and great-tasting! They have different types of water but we just get the filtered one with reverse osmosis and it always tastes great. They are a family-owned business and provide the best service around. The location is easy to find and there is plenty of parking in the plaza. I usually go into the store to refill my water, but they also have self-serve fountains outside open all hours 24/7. We bring our own gallon bottles, and they always power wash it for you there before they fill up it up for you. They have carts here to wheel the gallons to the car in case you need it, but I always have my trusty fiancé with me most of the time, so he carries it, and I just support where I am needed, haha! The owner, Eddie, is genuinely friendly and always has a big smile. Thank you Eddie and your team for being in the city of Duarte and offering your fresh water to the neighborhood. I will see you all soon!

I had to find a new water store after the Eaton fire and have been very happy with Waterfount so…read morefar. The store is very clean, staff friendly and helpful, and the water has been excellent quality. I refill two 5-gallon jugs weekly with regular purified water. Prices here are minimally higher than others in the area (only by $0.50) but the water quality here has been great so I don't mind. The water from the first water shop I went to often had a moldy smell and taste to it and they weren't as clean. So I found a better shop in Altadena that I frequented for years and never had that issue so I was hopeful to find another excellent and clean water source - so far I haven't had any of those issues here at Waterfount. The water always smells and tastes great! They're located in the plaza with Grocery Outlet so there's plenty of parking. They have a couple of large carts for you to wheel the jugs to your car too which is helpful. They offer different types of water filtration and also have 3 large self serve fountains outside open 24/7.

I used Phresh Waters over a year now I have to go to hospital for several surgeries complicated by…read moremy piralysis and seizures, Phresh Waters staff have been fantastic in the office. The ones I communicated with. The drivers have been exceptional, especially Miguel, but they've all been great. The most important thing to put in your body great water. I do believe Phresh Waters is the best and I get the glass jugs. I've compared them to all the water is the best and the staff is the best. The drivers are exceptional, every single one I've encountered. Other companies not as accommodating. They have been great from day 1 o

I'm still recoiling in horror as I write this…read more We've been using Phresh for alkaline water delivery for about 3 months and have enjoyed the convenience. But while my husband and I were changing out an empty 5-gallon bottle, we noticed a white, thumb-sized fleck floating at the bottom. At first I assumed it was just a piece of plastic from the cap, so we emptied the bottle to check. To my absolute horror, it was a slug. We had been drinking water from that bottle for the past week with a SLUG floating in it. I gagged immediately. It was absolutely disgusting and alarming. Another reviewer mentioned finding a paintbrush and pencil at the bottom of their bottle, and I wish I found that than this. How sanitary is their bottling and quality control process if a slug can end up inside a sealed bottle unnoticed? I'm still sick over it. I wish I had taken a picture, but I was so disgusted that I immediately dumped it down the sink. Going to refill my own water from now on, at least I can see the cleanliness with my own eyes that way.

I've been coming here for about 6 months. The gentleman that was there helped me to get the…read morecorrect bottle with automatic dispenser. And the actual owner I found out was this sweet Asian lady. Every time I go on she is always sweet and personable.

Nice water refill shop in the Northgate plaza…read more Water is 30 cent per gallon. Nice Viet lady works there and she is friendly. Shop is clean. They also have the self-refill machine outside of the shop, so you can go at night even when they're closed

I love Sparkletts Water. I've been a customer since 1995. But... When Primo acquired Arrowhead and…read morethe Sparkletts/ Arrowhead teams merged, 100% of their customer care ended. I cannot get my driver to follow the most basic delivery requests. It seems apparent this driver is making a conscious choice to defy my every request - even if means he'd sell me more water. And don't even try to get a manager on the phone because those guys are hiding behind layers of phone center people. I couldn't even get the call center to tell me the driver's name. Here's a short list of the issues just this year - 2026. 01.20.26: Charged for a cooler cleaning kit which I did not order. 02.03.26: Left a note with 4 empty bottles requesting 2 full bottles. 4 were delivered.  02.17.26: Left a note with 4 empty bottles requesting 1 full bottle. 2 bottles were delivered. 03.01.26: Left a note with 4 empty bottles requesting 4 full bottles. 2 bottles were delivered. 03.04.26: I discovered my driver placed me on monthly deliveries instead of twice-monthly. I did not request this. 03.12.26: Left a note with 7 empty bottles requesting 8 full bottles. 7 bottles were delivered but I was charged for 8. The order also showed only 7 empties were returned. 03.17.26: Left a note with 2 empty bottles requesting 3 full bottles. 1 bottle was delivered to the front door instead of the side gate where my account notes say to deliver. The water is great but the care and service is non-existent. I would love to have a conversation with a branch manager.

Primo water, Water.com previously Sparkletts make it IMPOSSIBLE TO CANCEL your service…read more I loved the service when we used them but when it came time to cancel after 2 years it was worse than pulling teeth. It was absolutely infuriating. Multiple calls on hold over 25 minutes only to have my call dropped. No email response or call backs! Even though they encourage you to use this option. The mobile app is a joke just look at my chat with them. Which by the way if I didn't take a screenshot of would be none existent because they drop that chat box too Oops! Something went wrong. What went wrong is your awful service. I will never again use your service. I will use local delivery services instead. They are honest and care. I guess this is what happens when companies get too big. They just don't care anymore.

I looked at reviews before I picked Zutra and I definitely made the right choice. Excellent…read moreservices and very communicative. They even check in before holidays to make sure I'll be available for pickup and swapping bottles. It's super easy to just text them rather than picking up the phone and waiting on hold to talk to someone. Customer service is phenomenal.

Great Communication and easy to understand. If I do switch companies, this is definitely one I'm…read morekeeping in my file!

Great service, always on time, and very accommodating with our delivery schedule. Thank you!read more

Seriously the best water delivery company in the area! No need to waste your time with any other…read morecompany, I tell everyone I know about Pebble Spring Water. The owner Will has been so accommodating, and truly has the exceptional customer service mentality that you rarely experience. I thoroughly believe that he treats his customers just as he would want his family to be treated, and it has been a breath of fresh air. We left our old water delivery service over a year ago after numerous issues and our only regret is that we waited too long to make the switch to Pebble Spring! We even saved money in doing so which is an added bonus. The water tastes even better than we hoped also. Two of my family members have also started water delivery now too. If you are in the market for a new water delivery service, do yourself a favor and contact Will at Pebble Spring and prepare to be impressed!

So after 5 years with Culligan, we switched to Pro Water's state of the art system to clean up the…read morewater coming into our home. We also got the reverse osmoses system under the kitchen sink to further clean the water. This was such an easy and smooth process. We put in the order with Brad, scheduled an appointment for installation and our installer was Maurice. These guys know what they are doing and they made it very easy for us. The set the expectations and we didn't have to do anything. It took us about a couple hours where we couldn't use the water but then all we had to do is flush out the air from the new system. It's the third day now and everything is working great. WHY WE CHANGED: Just got tired of increasing monthly rates and having to open the garage for the techs to switch out the tanks. Also the Pro Water system does filter out more than the water softener we had.

I have had our system for about a year and had our first filter change and system check earlier…read morethis week. Eric, our technician was great. Very friendly and explained everything he was doing. Love the system and everyone we have interacted with from the company has been great! I should add that when the system was originally installed Brad and I had a discussion about my vegetable garden and what would be the best solution so as not to get too much salt into that water as it would affect and potentially burn them. The installer was able to route our hose line so that it would continue to use unsoftened water and not affect my veggie garden. We are SO appreciative of this as we love eating our home grown tomatoes!!!

Have been using Masters because it convenient and they are local, right around the corner local…read more Vic (Jurupa Valley) is always great! Very prompt, friendly and polite. Wouldn't trade him for anyone else, Thanks for servicing us.

Excellent water delivery service--reliable, timely, and professional. Don is…read moreoutstanding--courteous, thoughtful, and always willing to help. A great experience overall. Don consistently goes above and beyond with every delivery. He is kind, attentive, and truly cares about customer satisfaction. His positive attitude and dependability make a noticeable difference.

Nothing spectacular. The guy there isn't mean and he isn't nice. He fills your water and puts in on…read morethe tray. There's no offer of assistance to your car like the other place I go to. So three stars because it's average. Not good. Not bad. Just "is".

We come here often small business father and son at least when we come.. they rinse your bottles…read moreand fill them with whatever water you want.. regular or alkaline. They have karts to use for your bottles to transport them to your car.. They have lids if you happen to miss place yours. They sell bottles if you need more and with water.. they sell a few more trinkets in here ice cream, ice, candy & water racks. We like it here....