I just wanted to let you know this is a REAL genuine review and that I wanted to wait a bit before…read morejumping the gun and giving them a great review right away( believe me it's been tough, they are so great). It's been about 9 months since I've been dealing with them, and it's safe to say I have a pretty good idea on how they do business and treat their customers. First off, the owner I think, King his name, flipping WONDERFUL! My first couple of deliveries came from him and it's just great ! Always on time, and whenever I had an issue, whether it be with the cooler , or with the bottle, he would remedy the issue right away!( +1 for customer service). Plus on occasion, I'd get free bottle here and there. Second, compared to other big name companies, their pricing is honestly pretty competitive, plus it makes me feel better knowing that I'm supporting and "mom and pop" company. Third, prior to subscribing to them, I used to reuse my same bottle and go refill it myself at whichever local water store I came across. Aside from being lazy to continue picking up the water myself, one day when I removed my bottle, I peaked in my cooler and noticed that there was green nasty MOSS growing in there ! A cooler that I've only had for about 2-3months ! So all this time I've been drinking moss water ! Which leads me to my point.. I read somewhere online that the local water shops don't really clean their filters or whatever , which is why the moss grow...well.. I've been with Privé for 9 months now and my cooler is still squeaky clean !! ( first cooler got replaced almost right away , probably a defect with that one, but I've been using my second cooler ever since with no issues !) All in all, great damn company . Water tastes like clean filtered water, but I mainly am subscribed with them because of their customer service !! FIVE STARS !!!

Great product and service. Delivery is always on time and if you need more water you can always…read morerequest more and they bring it right away. Great service, could not be happier. Thank you Prive water

Quality & on time delivery. Communication is very good . Will respond quickly and on time everytime…read more. Water taste great

Recently cancelled my 8-year service with PRIMO BRANDS (originally SPARKLETTS thru COSTCO) because…read morePRIMO BRANDS customer service is NONEXISTENT, unreliable and the 3-gallon bottles with HANDLES that I received for 8-years were suddenly NO LONGER AVAILABLE (also, nowhere does PRIMO tell you how to CANCEL service). After much research called PEBBLE SPRING WATER and spoke to WILL at length about my NEED for 3-gallon HANDLE bottles. Was assured they have them and my new account was set up immediately. My first delivery came 2-days later and was exactly as promised. Suffice it to say SO FAR, BEYOND GREAT!!!! Love the fact that PEBBLE SPRING WATER is a smaller company who actually still cares about REAL customer service and PERSONAL assistance instead of automation hell! Works for me!! MOST IMPORTANTLY, water tastes EXCELLENT, pure and delicious!!!!!! Thanks WILL and JESSICA R.

was walking by and saw they had sandwiches and made juices as well as being a water store. I got a…read moresandwich BLT and it was delicious and pretty big! I also got fresh squeezed orange juice. Ouuu it was good and wasn't expensive. What a pleasant surprise

Small mom and pop owned business that has filtered water, alkaline water, ice and some canned…read moredrinks and ice cream on the side. As of 9/24/23, they charge $.30 a gallon. The family here will spray clean the inside of your bottles/water container before filling up. They have a few utility carts to move your gallon jugs to the car as well.

I used Phresh Waters over a year now I have to go to hospital for several surgeries complicated by…read moremy piralysis and seizures, Phresh Waters staff have been fantastic in the office. The ones I communicated with. The drivers have been exceptional, especially Miguel, but they've all been great. The most important thing to put in your body great water. I do believe Phresh Waters is the best and I get the glass jugs. I've compared them to all the water is the best and the staff is the best. The drivers are exceptional, every single one I've encountered. Other companies not as accommodating. They have been great from day 1 o

I'm still recoiling in horror as I write this…read more We've been using Phresh for alkaline water delivery for about 3 months and have enjoyed the convenience. But while my husband and I were changing out an empty 5-gallon bottle, we noticed a white, thumb-sized fleck floating at the bottom. At first I assumed it was just a piece of plastic from the cap, so we emptied the bottle to check. To my absolute horror, it was a slug. We had been drinking water from that bottle for the past week with a SLUG floating in it. I gagged immediately. It was absolutely disgusting and alarming. Another reviewer mentioned finding a paintbrush and pencil at the bottom of their bottle, and I wish I found that than this. How sanitary is their bottling and quality control process if a slug can end up inside a sealed bottle unnoticed? I'm still sick over it. I wish I had taken a picture, but I was so disgusted that I immediately dumped it down the sink. Going to refill my own water from now on, at least I can see the cleanliness with my own eyes that way.

I looked at reviews before I picked Zutra and I definitely made the right choice. Excellent…read moreservices and very communicative. They even check in before holidays to make sure I'll be available for pickup and swapping bottles. It's super easy to just text them rather than picking up the phone and waiting on hold to talk to someone. Customer service is phenomenal.

Great Communication and easy to understand. If I do switch companies, this is definitely one I'm…read morekeeping in my file!

Kai is all about personalized service (does what he says he will do) with the highest quality water…read more- have had guests say "WOW, this is good water'; he even will put the 5 gallon jugs on our rack versus leaving outside or at the end of the driveway like our neighbor's service! During a summer holiday weekend, we ran out and he made a special delivery 'on the house' so we would not be out over the long weekend. Go with the big national brands if you want to be an account number and log into another portal/ordering site vs a quick text; go with Kona Kai if you want personalized service, value, & the best quality water! THANKS KAI !!!

Kai is the nicest guy! It's always great to see him…read more He delivers great water and on time, he even comes through in a pinch. The price is great, he runs a good business. Very professional and good value. When I was looking for a water delivery service, he was the only responded immediately. The other 5 took a week to respond. He is 5 star service and I highly recommend him.

So after 5 years with Culligan, we switched to Pro Water's state of the art system to clean up the…read morewater coming into our home. We also got the reverse osmoses system under the kitchen sink to further clean the water. This was such an easy and smooth process. We put in the order with Brad, scheduled an appointment for installation and our installer was Maurice. These guys know what they are doing and they made it very easy for us. The set the expectations and we didn't have to do anything. It took us about a couple hours where we couldn't use the water but then all we had to do is flush out the air from the new system. It's the third day now and everything is working great. WHY WE CHANGED: Just got tired of increasing monthly rates and having to open the garage for the techs to switch out the tanks. Also the Pro Water system does filter out more than the water softener we had.

Just a quick update that I'm in my second year of filter replacement service with Pro Water…read moreSolutions and everything remains great. I do the salt on my own but leave the annual filter service to them. This time a guy named Erick did the service and was timely with his updates and answered a separate question on my salt/brine tank that I had. Thumbs up all around

I am so happy with my new water service. The communication back and forth to set up my service was…read moreeffortless. The delivery was excellent and on time. I was taught how to load my cooler as I was used to using a top loader. I love my water cooler. I can even put a coffee pod in there and make coffee! I am a marathon runner and need to stay hydrated. The water is so delicious. I am drinking more water because I love the taste. Thank you. I am a happy forever customer.

We have been clients for the past few years, but recently the service has gone downhill and become…read moredownright awful. We left a note asking our delivery driver to leave six bottles of water; he left only two and refused to return with the rest. I texted our account representative to ask if they could adjust the delivery fee--since paying a $25 charge for just two bottles of water is unreasonable--and he politely refused. Thank you, but we will be taking our business elsewhere and recommend others do the same. Response to Owner: You can tell customers their business matters, but how you treat them when an issue arises shows what you truly value. This issue was brought to our account manager's attention immediately, yet he refused to remove the delivery fee or correct the order. While I understand operating costs have increased for everyone, refusing to resolve a $9 mistake has now cost you a long-term account and earned you a negative review. Next time, instead of just saying you are sorry to lose a customer's business, show it by making things right.

Best water I have ever had Best prices from another company…read morefor have requested quotes from I recommend this company to anyone that wants to start receiving water service

Avoid Alpine Fresh USA. This company does not value new business. I called at 9:00 AM to start…read morewater delivery service for our City Hall in Orange County. After sitting on hold for 10 minutes, the rep who finally answered sounded bored and disinterested. When I explained this would be a two-month trial during construction, with the potential for ongoing service, she told me she wasn't sure she even wanted our business and would "have to check with her manager." That was all I needed to hear. I hung up, called Phresh Waters instead, and they immediately scheduled a delivery without hesitation. That's what real service looks like. Alpine Fresh USA wasted my time and showed zero professionalism. If you value your time and your business, go elsewhere

*** Cash only ***…read more This is a mom-and-pop water store and also one of the few water shops where someone in the store actually automatically helps you fill your water jugs (some other water stores are more do-it-yourself). One of the employees used hand sanitizer each time he refilled a new jug and wiped the jug dry before handing it over to customers (there's a tip jar and I would highly recommend giving him a little tip). [Parking]: Parking was easy and free. [Price]: Alkaline water = $1.25 per gallon and reverse osmosis water = $0.40 per gallon. Just for comparison purposes, a water store in the South Bay sells alkaline water = $2 per gallon. [Conclusion]: Honestly I was quite surprised by how popular this water shop is as I have never seen so many customers constantly coming in and out of a water shop - talk about high turnover. I don't live close enough to come here on a weekly basis, but if I lived in this area then this would be my go-to water store.

I've been going to the same place to get water for decades. My husband stopped by there recently…read moreand was shocked that the business closed down. Luckily, my husband found this place. He went a few weeks ago and told me that the place was constantly busy. I went with him today, and we were lucky that no one was there when we arrived. As the nice young man was filling our bottles, several people came in. They charge 40 cents per gallon. It was super clean, and we will start coming here whenever we need water.