This is a long overdue review. I used their services back in spring of 2023. This was after I had…read morecalled several other companies which didn't call me back and one sent someone but they just looked at it and never contacted us again, and another never showed up. I read lots of amazing reviews on Mundae and requested a service. They were so responsive and talked me through the process. It wasn't long before someone came out to take several tests that consist of an air sample outside and inside and an actual sample of the mold, and a walk around to see if they spot more mold anywhere else. The report came back quick and scheduling of the mold remediation was quick. 3 workers were sent and it took half a day total since it was just our upstairs that needed it. Everyone we encountered was friendly, kind, and informative. Responsive whether it was text, phone call, or email. Appreciate the speediness in which the issue was resolved and felt very pleased with the service. Also I can report back that since then no more mold has appeared. I highly recommend them and have their info saved in case I need them in the future but honestly I hope I really don't.

I can only attest to the work performed less than 1 week ago. The real review will be a couple of…read moremonths down the road. If still mold free then they did Arrived promptly. Went to work quickly. Were very polite clean and professional. Everything looked clean. Through clean up and took their trash with them. No surprises on bill. Office staff was helpful. I am very satisfied with the work done.

I have a dog and light carpets so thank heavens for Citywide! I have been using them for years and…read morethey keep my carpets looking great. They are always professional, prompt and perform a quality service.

My pipes burst 6 months a part and I hired Citywide Restoration to do the cleanup. Both times, they…read moredid an excellent job. The owner really knows how to run a business and take care of the customer. Allen is the owner and takes time to visit the site daily to ensure that everything is being serviced as it should. The team is super neat and always cleans up behind themselves. Most recently, I've had to use this company two more times for a tub that overflowed and for a leaking toilet and again they overdelivered. There is so much that I can say about this company, but for now, I'd highly recommend that you check them out for yourself.

They were our 2nd estimate for restoration of our home after an intensive re-piping project…read more Although our initial estimate was accepted by the insurance company, whenever we had questions, we were able to call them and they offered their professional option. Several times that advice proved invaluable. In addition, they treated our project as if it was their own problem - they came the same day we called for the estimate and we received quick responses whenever we texted with an issue. I would highly recommend this local company for any restoration project to your home. They were also a good source for other contractors we needed to finish the project.

Appointment time at 10-11 a.m. and they arrived at noon with no notifications of any kind. I called…read morethe office and wondered where they were, but were told they were running late, technicians did not reach out, text or call. Girl arrived with a guy and she was wearing western boots. What I didn't know was she was the translator. The guy, "Juan" couldn't speak english. She walked through my yard that had just been sprayed with fertilizer and proceeded to walk into the house. Mid way through cleaning my carpet, she got in another car and headed out and another guy came into the house. Neither of them could speak english and we just stared at each other because he couldn't tell me how he wanted to be paid. Everyone from the office staff to the technicians seem oblivious to what is going on. I wrote a check and sent the guy on his way. My fault, and a lesson learned because I just cannot tolerate having people in my house working that can't answer questions or concerns and can't even tell me how they need to be paid. The office girls kept saying, "gosh, we're so sorry and we apologize, this will be better next time". But I can assure you I will not ever be using this company again.

I hired an ethernet cable installation company with a 5 star YELP rating that was terrible. They…read moredid a lot of damage to my property including breaching my home's vapor barrier. That allowed humidity into the walls and caused mold and paint blistering around my front entry door. I turned again to YELP to locate a company to remediate the results and find the cause or source of the problem. Alan's Restoration had the highest number of 5-star reviews so I took a chance and contacted them - now wary of the highly rated YELP reviews. Turns out this outfit is worth their 5-stars - and then some. EXCELLENT customer service including accurate and frequent communication, fast response, quick turnaround, friendly people and most important - when a substantial problem (that they did not create) developed during the project - they came back after completion and corrected it the next day. And I'm sure it was probably at their expense. Not many companies like this around anymore. I know that for sure from nearly 70 years of experience with 50 in project management. It's a real crap shoot these days when contracting with anyone on YELP or pretty much anywhere else, as I unfortunately found out with that cable company that caused this entire problem. So, I could not rate this company any higher and I recommend them more than any other I've dealt with in many decades. They yanked my bacon outa' the frying pan on this one.

Alan runs a fantastic work crew and they did an amazing job with our house. Hardwood floors…read morerepaired and refinished, walls, kitchen cabinet and small bathroom redone. From stripped to studs to finished. Highly recommended him!!

Great work. Fair pricing. Quick turnaround…read more George and team did a fantastic job with my water damage / mold remediation project. Their work. (Home prep, covering, and barrier sealing) is impressively sharp and clean. His team is punctual, honest, and trustworthy. Would recommend them to anyone.

Lone Star Pro Services was very professional. They work clean and everything went smoothly from…read moreconsultation to day of work. We got our HVAC cleaned from dust and molds and they did a fantastic job. We came back to our house with a fresh clean air and it was nice to breathe again inside our home without worrying about the molds and dust. George was very good at communicating and even suggested helpful tips how to take care of our HVAC with recommendations with no pressure. You can tell that George really cares and willing to help. He will let you know upfront what are the things needed to be done. Very professional work from him and his team. Great price and you get professional clean work! Thank you Lone Star Pro!

We had recently used Absolute Kleen for our home and they did so great we decided to hire them the…read morenext week for another property. They were able to work us into their schedule with a short notice and did an absolute stellar job with our carpets!

They did an excellent job. My carpet looked brand new. I would highly recommend them.read more