A perfect example why one should avoid Mom & Pop stores. They will go to any means to get your business including lying to you.
I ordered a frame.. everything was good, but when I went to pick it up it was not the frame I had ordered. Luckily I had taken a picture of the frame I had ordered and showed them. That's when the attitude started.
They blamed it on there dealer.
They offered me a replacement from a lousy selection.
There are no price tags on the frames so I could not even argue. I had paid through my insurance therefore it was hard to cancel the order.
The second time I went to pick up the frame it was yet another frame that I had never ordered.
They just handed over the frame to me and went behind the counter to avoid me.
I am always in favor of small businesses but incidents like this make me think twice.
I was a customer at big franchise and never had a problem like this before.
STAY AWAY!!! read more