The staff is wonderful and caring. We also like the fact that a vet is available upstairs if there…read morewould be a need for it. Our dog has been there many times without ever a problem.

This place is so accommodating. Their staff is so great with my pooch that I drive 45 mins from…read moreCleveland to take him here! For reference, I used to attend Kent State University so that is why my dog visits Memorial Animal Hospital as his regular vet (who this place is ran with and I believe your pet does have to be a patient with to utilize this boarding service- I could be wrong on that last part though). They are great there so I never bothered switching to something closer. Bed and Biscuit requires all main vaccinations as well as flea prevention so I know he won't be picking anything up from his stay. They also offer blankets and relaxing spray for stressed pups. They also provide food free of charge for the duration of stay, but I prefer to bring his own but it's still a nice accommodation! My dog has pretty bad separation anxiety and this place knows just how to handle him- let's just say things didn't go so great for him on the first day! They moved him to a larger kennel space without charging me just he could be more comfortable!!! They also gave him his favorite moderation snack- cheese!! Treats are the way to his heart so it made me happy they did their best to make this a comfortable and pleasant stay for him. Having a dog that doesn't do separation well is pretty difficult to manage at first, but by the end of his stay he was a happy pup and was clearly well taken care of. It's always easy to drop off/ pick up and their rates are really good. My pup has been here twice now and is scheduled to be there again next month. I always worry about the safety of my pup when I'm not around but I can relax when I'm out of town knowing he is well taken care of here.

They were excellent. My dogs loved it there. Thanks Mitzi. You go above and beyond.read more

I'm sad that I can't go anymore since I moved my dog was well taken care of when I traveled by…read morethem for many years

This is a great place to board your dog ! .... Staff is second to none, knowledgeable and…read moreattentive.... The kennels are cleaned every day with dissenfectant, dogs are taken out with one on one ( if needed ) or out with other dogs every day !!! ... They take daily pics that you can view on Facebook ...even video on occasions... That's a nice touch .... The entire staff likes what they do and it shows .... I totally recommend this place you won't be disappointed ! .... Go and take a look and tour the facility the owner was gracious and walked me thru the entire place. Imressive ! ... So my big German shepherd has stayed here now twice ... She comes home happy both times ...not Like I can't wait to get outta here type of thing .... The pics I seen of my dog, I could tell she was in good hands and she was content and enjoying her stay ... Great place !!!!

We have been working with Kelsey since 2017 and she has been absolutely amazing. She comes by for…read morean hour to play and spend time with our cats whenever we're away on vacation because our cats get very lonely when we're gone. You can tell Kelsey is someone who truly enjoys animals and she gives us the impression she appreciates our animals as much as we do so it is comforting to know they're in such great hands. She is very organized and always confirms our appointments ahead of time, makes sure to send a picture to us each day, and even sweeps the floor so we don't come back to a bunch of pet hair! If she is ever busy and can't fit us in (which is seldom because she works so hard) and we have to use someone else temporarily, we can always tell the service is slightly poorer so we always keep coming back!

About 9 months ago, I reached out to Kelsey needing cat sitting for my 13 year old cat, Zeus. By…read morethe meet and greet, I knew Kelsey was going to be amazing. She was able to instantly bond with Zeus and leave an amazing first impression! She has been great at taking care of him for me while I go on week long trips for my work in Minneapolis and also visiting family out in California. She always sends photos to me and tells me updates everyday while I am out of town. In November, she mentioned to me that Zeus was drinking too much water and recommended I get him looked at by a vet. When I took Zeus in, the vet diagnosed him with feline diabetes. I would not have been able to get him diagnosed as quickly if it were not for Kelsey looking out for me and his best interests. Kelsey has been also to help with administering insulin for me while I am gone so he is able to be his happy and healthy self while I am gone. Since his diagnosis, she has been great at sending me updates on his water intake and any medical issues that arises. Kelsey is a honest, hard working woman with a passion for all animals. She is dedicated to ensuring all animals in her care are taken care of and loved while their owners are away. I would recommend her to any person in the area who needs someone to take care of their animals. Normally I get very anxious leaving Zeus while I travel. With Kelsey, she has been able to elevate any concerns that I have and make me feel comfortable with traveling anywhere in the US (and Canada!).

We have been sending our pup to Jean with Pet Joy Pet Sitters for several years whenever we…read moretravel. My pup is so excited when we arrive she can't wait to see Jean. She is barking and wagging her tail and running to the door! And, when I pick my fluff ball up, she is happy and well taken care of. Our pup gets to socialize with other dogs her size, spend time outside and is in a home-like environment. Jean meets the needs of our pup, is prompt with communication, reliable, flexible and so kind. Pet Joy Pet Sitters was recommended to me by another dog-mom and now I recommend her all the time to my friends with Dogs.

Jean and Russ make all my travels so much easier with the wonderful care they give to my two small…read morebabies. They love going there and socializing with other dogs and absolutely love fenced yard and not being walked on leash as they do at home. My two little ones run to door to get inside when we arrive which I consider a blessing. And when I pick them up can tell they have not been barking and stressed out - so different from where I used to board them. Cannot recommend them enough.

I can't say enough about my experience! We adopted a 6 month old puppy from OH, we are in CA but I…read morejust had to have Charlie. Not to be cheesy but we were looking for a male Blenheim to name Charlie and we were able to filter easily through the puppies posted. There just happened to be a puppy with all our wants named Charlie, so he is now mine! Working with the breeder was also easy and delivered across the country was reasonably priced and fast. Everything went so well, my boyfriend is talking about getting TWO more, I'll definitely be using That Doggy when the time comes.

Been using their products for years, just wish they were easier to find, worth looking for,…read moreexceptional quality from a smaller company that can be trusted.

I was blown away by the customer service from Coastal Pet Products!…read moreI had purchased a product that wouldn't for for me and I called them about it. Deb Strader didn't hesitate to make sure that I was happy by replacing the product, which she had the QA manager check first, and kept in contact with me through email until I received my package a couple of days later. And, I didn't have to return the original product. Thank you Coastal Pet Products and Deb. You are a definite 5 star place! Debra Mohn

Can't say enough WONDERFUL things about Chad and his crew. They SAVED us from skunk-mageddon!…read more These guys are absolutely THE best in the business and are very professional and so caring!! Their response to our inquiry was immediate. We are SO IMPRESSED with their outstanding service, excellent attention to detail and excellent follow-up! Thank you so very much for ending our skunk-scapades! We are so grateful.

This company and its employees are amazing. They have gone above and beyond to solve our problem…read morewith some very clever skunks. I highly recommend them. I won't hesitate to call them if you have any critter issues.