I purchased food stainless dishes for my kitties from Chewy.com where I'd purchased many products for years (I don't any more). The dishes came smelling horribly like they were just out of a rubber making manufacturing tire plant (the black rubber trim is helpful for the dish not to move). I'd purchased many of those kinds of dishes in the past from other places and didn't have that problem. I tried washing them in dawn detergent 5 times as there was no way I was going to feed my kitties from them. It was possibly dangerous for them to smell that not to mention it would completely take over the food smell in their dishes and would have been horrible for my blind kitty. I couldn't get rid of the smell with all of those washings, extremely concerning to me, so I contacted Chewy.com asking where they were made and came from. They gave me a terrible time for learning that information, but I did receive some, it's a brand called Bergen made and or imported through Coastal Pet Products and I'm sure sent out every where. I contacted Coastal Pet Products, spoke to Debbie, she was very nice, she offered a money refund (I was already refunded by chewy.com they just didn't want the dishes back and didn't care) and she agreed to have me send the dishes to them so they could find out about them and stop them. I sent the dishes, personalized to Debbie through Fed-Ex, thinking they really would help with the bad product, stop them from being shipped every where and sold to pet owners, that's all I wanted. When I didn't hear from them, for weeks, I called to check on and was treated extremely poorly, they didn't want me to speak to Debbie or a Supervisor, they absolutely didn't care about the situation at all, not to mention very rude, almost hostile. I wish Debbie had not offered that solution and sounded so caring, it would have saved a lot of grief, time and money. So how ever Coastal Products has these types of nasty products they certainly don't want us to know about it and do not care about our pets at all. They only care about who they are protecting that makes the horrible products and no doubt, money. Be careful! I read a prior Coastal Products review about a kitty collar almost killing her kitty and I'm now sure that person really did have a legitimate complaint and it's so very sad. Unfortunately, as good as we as pet owners intentions are, to try and protect our pets from these types of disgusting companies we're sure in a tough place to trust the products are being made in the best interest of our precious animals. All they want to do is refund the product money and run from the damage it causes. I can't imagine who owns Coastal pet products, I'm sure they don't own any pets and or don't care how pets are taken care of, at all, and or how their company is run. Disgusting. read more