I am trying to be as fair as I can be with the three-star review. On most occasions, my experience…read moreat this FedEx location is only okay. The customer service is lacking; it is generally slow and not very friendly (but not unfriendly either). However, all of my packages have been handled properly and FedEx has always been reliable. Unfortunately, this last visit was terrible. I waited at the counter while the only employee was on the phone for fifteen minutes, aware that I was there and in need of assistance. Once he got off of the phone, I gave him all of the shipping information. He told me that I was free to leave and he would handle the packaging. I let him know that it was a fragile item that needed to be boxed and protected by bubble wrap. He said he would do all of that and sent me on my way. A few days later, I received a scathing message from the seller of the item that I was returning. He said that it arrived in an envelope without any protective materials whatsoever and that the item was completely destroyed. I am seriously disappointed. It's one thing to receive poor customer service. It's another to pay for materials (a box and bubble wrap) and have my fragile contents shipped instead in an envelope across the United States. However, I will be returning to FedEx as a loyal customer, and I am hopeful that I can update this review in the near future.

I used another location (very close to my home and less than 5 minutes away) and they were…read moreexcellent. They always called and verified and would help me with adjustments to my documents. In January, I moved. My new location is 20 minutes away so I was nervous about getting my printing done here and I have to be strategic in my driving to the location. I didn't get a call on my first order, so I called them to verify my print order. I was skeptical. Jared showed me my order and they didn't call because Jared felt they understood my requests. I picked up...He was right. It was perfect! This order placed was simpler and I felt I could trust this location with the order. I picked up. Jared was there and recognized me immediately. He never makes me feel like I'm a crazy demanding annoying customer. My order is perfectly done and I can trust them completely. It makes my life easier! Before this new printing service, I would prefer to do the copying myself. But I make errors and could never get the discount to go through. Even though this service stretches my capabilities it has proven to help me and my time management! Thank you to the team at Keizer Station.

Used to have a lot of respect for this store and honestly thought the customer service had gone up…read more Guess that was wrong. Stopped in one day to ship out a small package, when trying to juggle all the other things in my hand and my phone to read the address of where I was sending it the store representative asked me to take my phone so he could read the address and type it in... afterwards, when I was asked to double check the address and that it was going to the right place. I triple verified that indeed it was the correct address and a correct apartment number on the little pad. Well a week later it gets sent back, and this store tries to tell me I didn't give them the right address and upon the associate trying to explain to me that I was going to have to yet pay again to re-ship it, she said that this is a normal issue they experience with their system - and that sometimes when addresses get put in and verified that the system will not understand apartment number and remove it... she told me that was something they've experienced before.... Yet they wanted to make me pay again to re-ship it. Apparently that associate talked to the manager, who then confirmed yes I was going to have to pay for it again because I did confirm the address on the pad - which I did, and was correct at the time. Cannot recommend this place, especially over a couple of dollars and customer service. Won't be back, and will file a different complaint with ups- though I know it is independently owned. And for the management not to call be back and make the associate who doesn't fully understand try to explain is asinine.

When I sell online, many times UPS Ground is the most economical shipping option. While there are a…read morefew ways to drop off a package, I like getting a receipt as proof of shipment. This location is larger than the NE store and will accommodate multiple people inside at once. While Mondays and holidays can be busy, my experience has generally been a quick transaction. They also offer printing, copying, along with basic office and shipping supplies. There's a small internet workspace, but it was out of service my last trip.

I needed some invitations done quickly. I debated ordering them off of Canva (where I created…read morethem), but fast shipping would cost more than the invitations themselves. I'd never gotten printing jobs done anywhere besides Officemax. I used to work at Officemax and was familiar with the quality and decided to look around the Salem area. I saw the Ink Spot had great reviews and sent an inquiry through their website. Heather got back to me within an hour or so of inquiring. She was super helpful and got them done the next day. I also asked about getting rounded corners done. She gave me some options that were out of my budget and then offered to do the rounding for a much cheaper price after doing a sample. Great experience and would recommend!

Very professional and they assist in design. Fast turn around time which I really appreciated…read moresince I was behind in getting invitations out!

Can't express enough gratitude towards Frank and the service he offers. From initial contact to…read morereceiving my mailers.... Frank was approachable, flexible, worked with a designer and 100% professional! Truly appreciative of all his efforts!

I used Eagle Mailing to direct mail my postcard promotion to a custom list of 800 art directors…read more Frank Roe answered all my questions and made the whole process painless with great service and impeccable customer support from beginning to end. The cost was more than reasonable, and I'd recommend them to anyone in the Willamette Valley.

I had a very pleasant interaction today with the young man at QSNP, He was very quick polite and…read morevery thorough, I'm definitely going back there for all my shipping and printing needs they also have a great selection of quality Gardening Supplies perfect for Mothers Day

DO NOT DO BUSINESS HERE! They are screwing over their customers!…read more We've been box holders there since the business opened in 2014 and today we got notice that the business will close the doors "for good on December 20, 2025.  It is not even possible to change your address in less than 30 days, magazine subscriptions (yes, we still have those) require 60 days.  If you ship something here you will NOT be able to count on them to track it or deal with claims! When I inquired about what would happen to the mail, I was told by Zaid Santiago, one of the owners and the person usually on site, that the mail would be returned to sender.  So, that screws us for Christmas deliveries and such - I have no doubt that all of our deliveries after mid-December will be lost. Finally, I asked Mr. Santiago what happens to the annual box fee we paid through July 31, 2026, and he robotically quoted "paragraph 10 of our contract" and informed me that there will be no refund. Rip Off City!

Today is the first time in a long time that I have had such an amazing experience at Staples in…read moreKeizer OR In over several years. Today, Jessica was the clerk at the register. She was so energetic , pleasant and totally awesome with the service she provided us. Many years ago Staples use to be very welcoming and helpful and for some reason whether new management or staff I don't know what happened but it just always seemed like a mediocre response to customers. Jessica made sure we knew about the extra rewards we could earn as a regular staples rewards customer. She price matched our item with what was online to save me money. By the time we walked out of the store all I could say was WOW where did they find her at. Thank you Jessica for being so awesome and helpful and you made my day. We will start going back to staples just so in hopes we will get her again as our clerk at checkout.

Incredibly poor service. I went to Keizer Staples for TSA Pre-check, paid my $78.00, and after…read moresome 74 days, I have heard nothing. I called TSA. They tell me that the fingerprints didn't come through. Of course, no one from Staples or TSA could be bothered to notify me about this. A waste of time and money!

Incredible customer service and very high quality prints! I am an artist and illustrator and need…read moremy prints to be perfect, and I was able to receive what I wanted. Definitely will be going back for my future printing needs

Lindsey was extremely helpful in helping my granddaughter complete her wedding invitations not…read moreonce, but twice (after they were stolen along with her car) and did so under a time crunch. We appreciated her willingness to do the job twice in a short timeframe. And they were beautiful! I highly recommend them.

Select Impressions is the best! I have been using them for years for all manner of printing:…read morehigh-end flyers, envelopes, gala invitations, booklets, brochures, gift cards, your imagination is your limitation. The staff is incredibly knowledgeable, their pricing is great, and their dedication to quality and service is unparalleled.

We use them and are continually impressed with Micah and the team. Would highly recommend them!read more

Sharon McKee is professional knowledgeable and absolutely amazing. I would give in house 10 stars…read moreif I could

Great customer service and business services. If you own a business and need help marketing it,…read morecall In House Graphics to help you spread the word via fliers, mailers, banners, etc. Sharon owns the place and will make sure you are satisfied before you receive a bill!!! Wish all businesses were ran like this. Thanks for all your help Sharon and In House Graphics.