First of all what kind of post office makes you give your ID LOL…read moreGuy behind the counter named "Nad" or "Naad" told to me by another employee named "Naveed" is a touchy POS and tried taking my own package from me on first impression and refused to let me peel off an old shipping label with my information on it. Establishment of total weirdos and probably stealing private information with how adamant he was on me not removing my private information. I tried telling him it was my package and i can peel whatever i want off on it and he proceeded to say "won't be yours for long" BIGGEST RED FLAGS STAY AWAY!!! GO TO THE ONE ON 75 and FOREST

Horrible , Horrible, customer service. I will not ever use this Fed ex location again. I went in on…read moreSunday around 11 am. We had a very special event planned and that day and realized that the menu's we had printed were not correct. I went in on Sunday around 11 am. Sam was at the counter and there was one customer ahead of me with several boxes to be shipped. When it was my turn, I asked if he could print 40 copies on card stock while we waited. He told me that he could not do it right at that moment. I said fine I'd be happy to pay a rush fee and what's the soonest it could be done. He responded I can have it ready by 3 pm. It was 11 am so that was going to be 4 hours later. I figured I would run other errands I had and pick it back up on the way to the event at 3 pm. At 3pm I called the Fed ex office to make sure it was ready as I was on my way there to pick my order up. Sam answered the phone and told me that it was not ready, he hadn't started it. I asked him why he told me it would be ready at 3 pm if it wouldn't be. He said I know what I told you be it's not ready and I have plenty of other customers than just you. He then said your order won't be done till 6 pm and hung up on me. I called back later to ask his name and he hung up on me once again. I would have taken my order elsewhere if I would have known he wasn't going to complete my order as promised. Unfortunately I will never do business at this Fed ex office again. I can not trust that they will complete a task that the promised to complete. Shame on you Sam, for your horrible customer service and rude attitude.

I went in to send a package to a customer using a UPS account number and walked out perplexed…read more when does a UPS store not take a UPS account number for shipping.

Lovely lady works at the front and has been there for years. Always helpful and offers suggestions…read moreto lower shipping costs.

I have been coming to PostNet casually, on and off, during the past 9 years or so. It's only been…read morein the last year or two that I've had to rely more heavily on Drew and his staff, especially Dean, who gives me service with a smile and always something to laugh about (hard to come by these days, through dueling face masks, to be sure!) to assist me during Covid and now, while I've begun to work from home. I can always rely on stellar customer service that goes far beyond my expectations and staff who know this business like the back of their hands - Most importantly, they know how to get me in and out the quickest - which, to me, is invaluable. In short, I believe the subpar reviews I see here to be written by people of low caliber and I can describe them: less than a fourth grade education, are fraught with typos, misspellings and lack punctuation and offer no real insight into what a terrific service PostNet provides. These aforementioned authors obviously have no concept of what it costs to do things in today's [cutthroat] small business world of the Pandemic, i.e. send an email, receive a fax, mail an item with tracking, etc., and reviews are not indicative of the real world. To say these small businesses are struggling, is a complete understatement. I only wish more people like me, who are having challenges transitioning to working from home and/or virtual schooling (and to those just needing stamps and a nice birthday card) to stop in and see just how easy Drew and his stellar crew will make day-to-day living a BREEZE. Highly recommend - Thank you! Good value = less time spent in the store Reliable = Consistent and knowledgeable staff

I have now visited this location twice, and both times the service has been unprofessional,…read moredismissive, and completely unacceptable. I came in to print labels using my own paper( BECAUSE HE STATED IT WOULD BE MORE EXPENSIVE IF I USED HIS PAPER ) , and also provided my own layouts and just needed them printed and when I asked for the price, the employee had to leave to ask someone else. I asked again before she started printing, and she told me she would let me know after the job was finished. She then went back a second time to get a price. They never informed me that this was a "rush" job. I called and asked if they could take on the job before my arrival! This is not transparent business practice. The overcharging is obvious, and the rude behavior makes it even worse. I strongly urge others to avoid this place entirely. Spare yourself the frustration and take your business somewhere that values honesty and basic professionalism! Instead of being accountable and being customer oriented they are combative with the customers in the reviews. This place won't last long and I plan on escalating this to the Better Business Bureau!

Couldn't get help. Two other guests in the store. From what I heard one was a fax and one was…read moregetting something notarized. Workers call for a backup. I need 60 copies of one sheet of paper and he said it couldn't be done today. (No one is using the copier) I was also planning on buying several supplies at the same time - so I left and will spend money at another store.

I usually go to this location when I need something. I had a really great experience on July 30th…read morewhen I purchased an office chair. It was on sale for a good price and when the employee saw me shopping over there, he came over and offered any assistance. He was extremely helpful to carry it out. Most of all, I was really impressed by how appreciative he was for the donation I gave (for school supplies to local public schools in need). He told me how they had the chance to present the gift to the school and how appreciative the children were. It inspired me and since I was blessed enough to help out, I decided to go back in and buy a few more supplies for the office so I could donate again! Really great experience all around. I meant to write this review sooner and if I can find the associate's name I'll update this review or post another. I wish I could give more recognition to that employee. Keep up the good work guys.

I was very pleased with the quality of service I received at this location, especially the…read moreperformance of Jewel, who was extremely knowledgeable and helpful with my printing project, every step of the way.

Have used this location a few times. The employees are always helpful and seem competent. They also…read morehave complimentary boxes to pack smaller items in which I've never personally experienced at other locations. Really makes shipping easier and less stressful.

Lance is the most friendly and helpful person! He was able to multi-task all while chatting with…read morethe regulars who were in line. Super nice and refreshing to see people like him.

Just bought a book of stamps and there was a $10 markup. I rarely buy stamps so when I did the math…read moreI tried to return them and was told they do not do that! How very greedy on their part!!! Never again! Greedy and unprofessional!!!!

Customer service was great and they were fast. Pricing is similar to the chains like Office Depot…read moreand Office Max (I checked). The experience is more enjoyable than any of the chains and the employees are much more knowledgeable (He knew I had paid for a high quality photo online instead of just saving a Google image and explained which paper would be best to print on). Coming here next time instead of Office Max

Everyone is friendly, helpful and prompt. Can't say enough about the entire team. They're…read moreterrific!

We normally order our posters for promotions and other print projects from this Kwik Kopy. They…read morehave always been able to process our order in a timely manner with us usually receiving the items before the due date. I write this review today because the employees went above and beyond in helping us. One of our locations was running low on critical document and would not have enough to hold them over until their normal shipment would arrive from our supply warehouse. I contacted Kwik Kopy and told them the dilemma and that we would need these documents ASAP. Within a few hours they turned around the printing and delivered them to us. We really appreciate everything this Kwik Kopy location does for us year around but they just proved themselves again on why we continue to use them.

Kwik Copy is,...THE BEST !!! I dropped (lost) my wallet on…read morethe (dark) floor of the Preston Center Parking Garage. The boss of Kwik Copy, Craig, found it! Louisa, of Kwik Copy, also, took the time to figure out my phone # and call me! THANK YOU BOTH !!!