I am currently agonizing over this review because I believe it deserves a higher rating. If I was…read morereviewing this like if it was a restaurant that I had only attended one time, it would've been five stars. However, as I am a member and frequent this place multiple times a week, I cannot help notice small observations that can be easily improved.
First of all the strengths. It offers a wide variety of options considering it's expansive size where there is a diverse variety of fitness options such as swimming, multitude of fitness classes, weights, cardio and the list goes on. Parking is great as it offers convenient spots for mothers and small children. There are amazing locker facilities and exclusive services for a premium (spa like atmosphere like your own personal lockers, towels service, massage, steam room, exclusive showers).
Cardio machines and strength equipment are state of the art. There are treadmills, ellipticals, bikes, and stairclimbers for miles, where each is equipped with monitors that can provide internet, tv, YouTube, or strictly your workout monitor.
Staff are friendly available from 530AM-1030PM. They even have child care.
Despite all my praises, here are my concerns:
*Entrance/Exit should have automatic sliding doors with the high volume of traffic. Although it's gentlemen like and great karma to hold the door for many streams of people, it disrupts flow, and takes up time.
* It would be great to have a key fob to quickly pass through the sensors as opposed to trying to find your access card in wallet, passing it through the sensor and having to tuck it back into your purse/wallet. I know it sounds petty, but when you're pressed for time coming in 4 times a week, every second counts. Not only other clubs have this, but their fobs give you 24 hour access.
*I understand that with the vast service they provide, membership is a pretty penny. I paid 700 dollars for one year. I would have liked it if they offered two semi annual payments as opposed to just monthly or one lump sum.
Overall, I am very satisfied with the service at this fitness facility. It offers something for everybody no matter what your fitness level is. There are significant personal instruction, classes, and the availability of unlimited equipment. However, it is not without its minor flaws that can be easily corrected.