Josh and his team Klaudija and Stephanie did an outstanding job getting us a refinancing loan on…read moreour house They were extremely professional, extremely courteous and extremely knowledgeable They were always there for you when you had a question and called you back immediately when you left them a message Everything went like clockwork and was fantastically organized We consider ourselves extremely lucky that we found a team like that We had been shopping around for a mortgage company for some time and nobody was nearly as courteous and professional as they were I can really highly recommend Josh and his team When you need a mortgage I can only give them five stars because that is the highest I can give them but if I could, I would give them six or seven stars

I cannot recommend Josh and his team highly enough!!! This was our fourth house, and we've always…read moreconsidered ourselves pretty lucky with lenders, but I had no idea how great a lender could be. Josh is SOOOO responsive and prompt. He is courteous, friendly, immensely knowledgeable and patient. I had lots of questions and we took a few swings before we found the perfect fit- but Josh never showed anything but absolute eagerness to help. Our closing was unbelievably smooth. Josh reached out every few days just to assure me that everything was moving along nicely and he didn't need anything from me- but was there if I had any questions for him. He did everything he could to lock in the lowest rate possible for me. With a purchase as large as a home, you should, of course, shop around. Make sure Josh is one of those calls... probably the last one, because you won't want to keep looking after that. Thank you, Josh and Team!!!

I didn't know that a mortgage broker could be such a positive part of buying a house…read more Tom was: -unreasonably fast in replying to questions. I don't think he sleeps. -thorough. All conversations were followed-up with an email. Emails were followed-up with a phone call. -knowledgeable. Tom knew more about renovation loans than the people who handled them professionally. I'm not joking. -involved. He came to my official signing just to be there to answer any questions that I might have. Mortgage brokers don't do that. In short, if you call Tom, your house-buying experience will be better.

I have made many mortgage loans in my life and have always dreaded the mortgage broker interaction…read more Not being from Tucson, and having two other brokers tell me how complicated it was going to be to finance a second home, I was losing interest in the whole deal. By chance I stumbled across Tom's Yelp review and decided to give him a call. From our first interaction I could tell he knew what he was doing and seemed to be giving me straight answers. He and his entire team ALWAYS returned phone calls in a timely manner and kept us informed about our loan process at all times. This guy and this office is as good as I've ever worked with and I've worked with many. Pleasantly surprised that Yelp worked for more than just restaurants.

It's been great working with Gary and his team in developing a finance plan that allowed us to…read morepurchase a new home. The level of service and attention to detail was extraordinary. He and his team members work well together and were very responsive to our questions. Strong follow-up and weekly updates regarding where we were at in the process helped keep everything on track. I highly recommend working with Gary and Altitude Home Loans.

Gary and his team were fantastic. Everything was professional, fast, simple. I would absolutely…read morerecommend to anyone and would work with Altitude again.

We recently purchased a home in Sun City Oro Valley. Our…read moremortgage broker m, Jessica Moats ( Loan Depot) was highly recommended by our real estate Agent. He promised that Jessica would go above & beyond in order to get the job done. I can honestly say we were not dissapointed. Jessica, is very knowledgeable, professional & personable. She was able to guide us through the whole process, so that our mortgage was approved in just 3 weeks. Jessica's assistant, Rose Johnson is incredible. She made herself readily available to answer any of of our questions & concerns. Rose's kindbess & patience was greatly appreciated. If your looking for the best mortgage broker in the Tuscon area, you just need to go to Jessica at Loan Depot

Outstanding customer service, insanely good. Answering emails at 10PM at night even on the…read moreweekends! Extremely knowledgeable and professional, the best of the best in the industry. Easy to communicate with, very pleasant and down to earth. Came highly recommended and still blew me away. Helped with purchasing the new house, recommended a closing company which the buyer of the old house used. 2 transactions can be double the stress. Jessica's assistance was instrumental in getting us over the finish line, especially considering how incompetent my real estate agent was. LoanDepot is superb to deal with as well, excellent website, both during the application and funding as well as for making payments. Would not use or recommend anyone else for RE financing needs in AZ.

Thank you, The Polder Group and Cross Country Mortgage!! My refinance went through without a…read morehitch!' It was a real life Love It or List It nightmare that Leah Variano calmly walked me through, to refinance my mortgage and cover a bunch of emergency renovation loans I had to take out. Now I LOVE my house and won't be listing! Shawn Levine was great through the whole process, especially when title was wringing their hands and saying it wouldn't close in time. Thanks you two!! Hey, Derrick Polder! Keep your eyes on those two! A couple of stars doing you proud!

Loved working with the Polder Group! They just helped my mom refinance her home in Ohio. Shawn was…read moreamazing in helping her every step of the way.

Working with Brogan Kemmerly and his team was a very positive experience. Speaking with him and his…read moreteam, you couldn't help but get the feeling that you were in good, strong, truth-worthy hands. As a returning customer to NOVA, we were given rates that blew the other guys out of the water! Having people like Brogan and his team to walk us through the refinance experience is about as good as one could ask for. Maybe I don't have the experience with lots of others out there, but these people have set such a high bar that I don't know that I'd ever want to trade that in. In these times of COVID, so much of what was needed could be provided online and when we needed a notary service for the marathon signing session, they were able to provide one to come to our home with the proper precautions taken. Promptness. Knowledge. Efficiency. A good deal. What more can you ask for?

Brogan Kemmerly and team have been outstanding! They have all made the process of buying my new…read morehome a breeze and I want to say "Thank you" from the bottom of my heart. I would suggest this company to anyone who wants a professional and friendly loan company.

Professional, Efficient, and Courteous along with Expert Level home loan savvy from Paul and his…read moreteam. Buying a house and navigating a home loan is a stressful, demanding process with all sorts of arcane information and financial information required. Paul and his team made sure the process was smooth and painless. I also note that while recording at the title office, they were quite impressed with the loan documentation and how it worked in my interests. I felt the same way! I would recommend NOVA home loans, and Paul & his team to any and all my friends (with no reservations)

If you are working with Raquel, I suggest changing. She struggled refinancing a home that had over…read more80% equity. After 3 months of jumping through numerous hoops, we went with someone else who was able to refinance with no issues in much less time.I will never use them and will continue to share my experience. Raquel do better or find something you're good at.

I had a negative experience here. I used Chris Wilkes and he gave me incorrect information which…read morecould have cost me the purchase of my home and this also caused a week or two delay in my loan approval. Luckily the seller was nice and worked with us. She didn't have to and it would have been almost a $2000.00 mistake that I would have had to pay for myself. I had to get the branch manager Diana involved to hopefully pull off my closing date, which still might not be possible. I have to be out of my apartment by the 31st or pay extra fees to stay longer. I wish I could have used another lender but I was already too far in to move around. Please be cautious. This is the biggest purchase of your life and I wouldn't wish the stress he cause on anyone.

My husband and I were nervous about the home buying process. Mr. Jim Davis made everything painless…read moreand simple. He worked with us and our realtor to make sure that everything was taken care of. Since we used our Veterans benefits to get the loan, there was a lot more that went into the process. Mr. Davis made all the necessary calls and requests. We completed most of our paperwork through email or online, which was great with the crazy schedules my family keep. Mr. Davis was recommended to me by a fellow veteran that he helped out too. Mr. Davis and Nova will always be my first recommendation to anyone looking to get a home loan.

I will NEVER sign with Freedom Mortgage again!!! I had them for 6 months and they are 1) a…read moremarketing firm trolling for more business, and only then 2) your mtg company - in that order of priority. Once they get your information they NEVER stop harassing you with emails, texts and telephone calls. I don't use the word "harass" until I have asked them politely at least 3 times to remove my name. Now, I have warned them 4 times that I was sick of their harassment and will file complaints and reviews. They don't care. Robo-calls. In-person calls, texts... They are worse than a virus. I have not found a Freedom Mortgage vaccine yet, so all I can do is warn others and encourage you to mask up and avoid them! I am looking for a federal and/or state agency with which to file formal complaints of harassment. I wish I could assign a negative star because they don't give a damn about individuals. Total disrespect.

Our client, a retired veteran with a severe disabling disease who was in the process of selling his…read morehome, died suddenly after surgery. His wife, in completing her side of the transaction, tried to get a loan payoff statement from Freedom Mortgage. Freedom refused to provide the required document prior to closure. After several calls and messages to Freedom from the seller, the title company, and our realty firm, and still no answer, the title company estimated the remaining mortgage amount, and held back what they estimated the loan balance to be. They also arranged for closure and recording of the deed. Freedom only provided the necessary information after the property changed hands. In summary, Freedom mortgage failed to perform their part of the transaction over a several week period-even when appealed to by a seller who just lost her husband. We would not recommend Freedom for residential mortgage support.

100% EXCELLENT!!!! Every step of the process went so…read moresmoothly and stress free, we were delighted with all aspects of our loan process! Patrick Randles was super communicative, keeping us well informed and was great to work with. If you go with him and Nova, you'll be glad you did!

Patrick had a tough job. My portfolio is complicated and time consuming and he had to put it…read moretogether in less than 30 days for it to close on time. He ran into some additional challenges, but worked right through them and got the job done. I've bought a lot of properties and this was by far the easiest. Thank you Patrick!