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    Excelsior Associates

    5.0 (5 reviews)
    Closed • 8:00 am - 5:00 pm

    Services - Excelsior Associates

    Buyer's agent

    Listing agent

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    Tucson Integrity Realty - We have properties that feel like home!

    Tucson Integrity Realty

    (16 reviews)

    I would not recommend this property based on my experience as a resident…read more Throughout my lease, I dealt with several ongoing maintenance and management issues. The walls are extremely thin, and I experienced hot water running into the toilet for most of my lease. Maintenance was contacted and attempted a repair, including drilling into the wall, but the issue continued and resulted in orange staining in the toilet. Beginning around April, the water also developed an unpleasant odor that affected the apartment. I reported the issue to maintenance, but it was not fully resolved. There were also frequent mandatory apartment showings with only about two days' notice. This occurred multiple times and became disruptive, especially since there was little to no communication or follow-up afterward. Additionally, my AC unit leaked water for approximately a month and a half after I reported the issue, and no one came to inspect it during that period. Management also began asking about lease renewal only a couple of months after move-in, which felt premature. The security cameras appeared to be unreliable, the vehicle gate frequently had issues, and I also heard reports from other residents regarding roach problems. Overall, my experience involved repeated maintenance concerns, poor communication, and ongoing property issues. Based on these experiences, I do not believe the property was worth the cost or inconvenience, and I would recommend prospective residents consider other options.

    AVOID AVOID AVOID! There are two primary issues with TIR: PRIVACY and SECURITY DEPOSITS…read more Privacy: They will send you an email saying "hey, we'll show up sometime in the next monthish for your A/C" and they'll come in if you're home or not after a knock. Hopefully you aren't in the shower when this happens! This would happen so often that I would lock my doors in a specific way to see if they had come while I was out. Deposits: I left my place pristine, took a video as well. They took half my deposit for "painting". After multiple requests via text, email, and phone, they will not respond to a single message. Landlords aren't required to answer disputes, so unless you sue they won't give you your money. Since TIR works with UA students, they are banking on students not suing. Other issues: slow with repairs (my dishwasher was broken the day I moved in), do not provide the legally mandated 48 hour notice for tenant showings, and utilities are $$$. TL;DR: don't rent with TIR if you value functioning appliances, your money, or your privacy.

    Blue Fox Properties - Proof of property returned clean.

    Blue Fox Properties

    (114 reviews)

    Karla at Blue Fox is extremely professional and a pleasure to work with. Always very responsive and…read moreeager to help.

    I am extremely dissatisfied with the level of customer service I have received. Despite being a…read morelocally owned company, the communication experience has been consistently unfriendly and inaccessible. I am looking for rental for my older grandchildren that are moving to Tuscon Area. My primary concerns include: - Lack of Accessibility: No one answers the phone, and neither emails nor calls are returned in a timely manner. Relying almost exclusively on electronic communication is highly frustrating. - Over-Automation: Your email responses feel overly automated, lacking the personal touch expected from a local business. - Poor Handling of Feedback: The responses to reviews--which I believe are handled by Amanda--frequently come across as condescending. Rather than taking accountability, the company offers excuses or justifications for negative experiences. - Taking advantage of younger adults seems to be trending in some of these reviews as well. This needs to be studied and reviewed. It is mind boggling that a locally owned company would be so out of touch with the locals again based on the reviews I have read. While no company is perfect, superior businesses distinguish themselves by taking accountability and working to mitigate and resolve conflicts. It is clear from the volume of negative feedback that the company's approach is the common denominator in these issues. Take responsibility and actively mediating these situations to reach a resolution.

    Ken & Debbie Shireman - United Real Estate - Alaska Cruise

    Ken & Debbie Shireman - United Real Estate

    (1 review)

    I was introduced to Ken and Debbie through a referral in Jan of 2021. I lived in WI and was trying…read moreto purchase a home in Tucson. Debbie and Ken were so helpful and caring. I "toured" more than 20 homes via FaceTime and real life feedback from them. Not knowing the area or what to expect they were honest and helpful. They assisted me with every aspect of the purchase in Marana. They provided referrals for work that was needed and checked on me daily through my purchase and often through my time at the home. 8 months later I decided to sell the home they helped me purchase (for a profit - thanks to an excellent location!!!) and they listed the home. Again they walked me through every step of the process and helped make my move to Phx smooth doing all they could to assist. Buying and selling through a pandemic have been interesting but there was never a rough patch or bumps in the road - and I accredit that to the knowledge, communication and assistance of Ken and Debbie. Highly, highly recommend.

    From the owner: Debbie and I are a small real estate team. We specialize in residential real estate with an…read moreemphasis on the northwest Tucson areas including Marana and Oro Valley. We are well versed in negotiation and bringing to our clients a consultative approach to home buying and selling. We have purchased and sold many of our own properties which we feel gives us a great platform to ensure our client success. We look forward to hearing from you and having the opportunity serve your real estate needs

    Excelsior Associates - realestatesvcs - Updated October 2026

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