We recently filled out an application for a rental property in Tucson. They require that all people, over the age of 18, fill out the application. So that meant our son, who is a freshmen in college (just graduated from high school last year) had to fill out an application as well. He is living with us to save money and only have to pay tuition. My husband and I both have credit scores in the 800s. Our son, who really doesn't have any credit yet due to his age and recently graduating high school, does not have any credit right now; therefore, his score is low. They denied our rental request due to our son's credit score. FYI, we spent $55 per applicant ($165 total) as well as $60 for both of our pets' "application." Also, our realtor reached out as well, since we recently sold our house, to help us with this situation. This company refuses to call our realtor back and he has called three times. This is extremely unprofessional. I do not agree with this policy, especially since there is no way to fill out another form to explain the situation. However, even if I did understand the policy, they should be more up front with the information. When we emailed the representative about our 19 year old son still living with us, she could have easily told us that there was a high chance we wouldn't get approved due to our young adult son not having a credit score. DO NOT DO BUSINESS WITH THIS COMPANY!! They will take your application fee(s) and not have any cares about extenuating circumstances or any customer service decency. read more

DO NOT DO BUSINESS WITH THIS COMPANY! My lease ended and this company returned my security deposit to the property owner instead of me. They never informed me of doing so. And when I reached out 3 weeks after my lease ended, they informed me that they no longer represented the property owner and that if I wanted my security deposit back to contact the property owner direct. Mind you, I have never had any contact with the property owner prior to this. And the contact information they provided to me was the address of the rental I just moved out of. Now the property owner is unresponsive to me regarding my deposit. If you want any information from me of why not to use this company, please reach out. I will more than happily share any and everything. read more

I'm extremely disappointed with the way this entire rental experience was handled. I've rented from multiple companies over the years, and this has by far been the most unprofessional and frustrating process I've ever dealt with. First of all- your office is for appoint only. In which you refuse to meet your tenants and I'm assuming it's due to the shady practices you guys are known for. I've been to your actual "unmarked" office- about 8 offices down from where it's says you guys are on google- where you all hide and brag about how "property owner" comes first but the tenant doesn't matter. The tenant is the one paying your bills- may want to rethink and restructure. From day one, communication was inconsistent, and when issues arose, it always felt like the responsibility was pushed back onto the tenant, even when we followed every step required of us. The sliding glass door situation is a perfect example -- we reported it, waited for a response, were ignored, and then somehow became responsible for a drastically inflated repair bill from the same vendor who quoted us $700 directly. Being charged $2,100 for the exact same repair is unacceptable and absolutely feels like taking advantage of tenants. Regarding my security deposit of $2,992: The home was brand new when we moved in, and we took excellent care of it. The house was still in great condition when we left -- cleaned, maintained, and without any damage beyond normal wear. The charges you've submitted do not reflect the actual condition of the home, and I do not accept the validity of the invoices you provided. I know for a fact the move-out repairs did not cost anywhere close to the deposit amount. This entire experience -- the communication, the handling of maintenance issues, the inflated charges, and the lack of accountability -- has left an extremely negative impression. I will not be recommending your company to anyone, and I will be advising friends, family, coworkers, and anyone seeking housing to avoid renting from you read more

*** Our bedbug experience with Blue Fox*** My wife and I we're going to move from Tucson to Phoenix, but we didn't want to sell our house. So we looked up blue fox and decided they would be property managers to manage our house while we're out in Phoenix because we had no experience in renting out a house. They came into a home and inspected it and and give us a list of things that we need to pay for or replace. After $10,000 brand new AC, roof, refrigerator, The house was ready. After two year, we wanted to move back in to our house and did not renew the lease for a third year. We gave the tenants 8 months notice and we thought that was being nice. Before moving in a post tenant move out inspection when needed before we could get the keys. We asked if it was possible to move it one day early, and Courtney from Blue Fox said that would be fine and that they would have post move out inspections complete. The day we were actually suppose to get the keys was the same day the tenants were suppose to get the security deposit. Our move-in was the night before so it was a mad dash to get some stuff in the house in order to have a place to sleep. The next morning was the big revive where we saw every room was crawling. The tenant tried to hide it and Blue Fox claimed they didn't know. Blue Fox did absolutely nothing to remedy the situation and even blamed us for asking to move in early. All carpet, blinds, doors(bedroom/closet), outlets, light switches, etc.. needed to be replaced. After another $10,000 we final got our house back. Edit: We tried working with Blue Fox to see if they would be able to help us or make things right and we got nothing from them. There was a lot of communication back-and-forth with blue fox and in-short they said they were not responsible for the damages. The only thing that was covered was pest control treatments, which was covered by the security deposit. One would think that they would be responsible for either incompetence or lack of training to identify such an obvious parasite infestation. In order to get us off of their back, they gave us all of the tenants, personal information names, and new home address so that we would no longer focus on blue fox for damages. Hey blue fox, Is that a breach of PII customer data? Then when we write us honest review on our experience with them they want our voice to go unheard and to take down the review. Do not trust these people and do not use this company. They will not help you out in anyway if there is trouble. read more

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I have dealt with this property management company for around three years now and I personally hate it. They nickel and dime you over any communication they have to make to You charging you $50 every time they have to communicate and they also do not verify if any complaints made are valid or not and will charge you even if they are not valid They also have horrible response time no matter what you need. I had a leak in my front yard contacted blue fox and didn't see someone for probably 10 hours and when the plumber arrived to fix The leak they let me know the property management company had stopped responding so he chose to finish the work otherwise they would have let the leak run overnight due to no response. read more

When we decided to lease with BlueFox 2 years ago, we were pretty hesitant with the poor reviews. Although there were hiccups through our stay at the property (filters included in resident package), I received quick responses and remedies. When comparing the process vs other companies, it is pretty smooth. Renting with the owner is usually the easiest but overall, I don't have any true complaints. I'm giving five stars because if I moved back to Tucson, I would feel very comfortable and secure with renting with them again. read more

$110 down the drain. We were in contact with one of their employees about a property listed on their website--went to see it, loved it, and asked if it was still available. They told us yes, but said someone had already applied, so we chose not to apply at that time. Later, we followed up for a status update and were told the original applicant had fallen through and there were no other applicants, so we should go ahead and apply. We applied, paid the fee, and then the very next day were told there was actually another applicant ahead of us and we were placed on a waitlist. A couple days later, we called again--just pretending to be a basic inquirer--and were told the property was available and that we should apply. When we asked if there were other applicants, they said they "couldn't disclose that information." It's obvious they're trying to collect as many application fees as possible. We ended up losing money we really didn't have to spare because of this company's misleading practices. Don't waste your time or your money. read more

Here's why you DON'T see BAD reviews about Blue Fox Properties, LLC on other sites: their lease terms threaten tenants who leave any "degrading statements" on review sites for all of time, with a $999 fine. (see attached photo) Blue Fox Properties, LLC was hired by my landlord to take over management for a unit I've lived in for almost 3 years. They tried to get me to sign a new lease with a defamation clause (see photo) that is a violation 1st Amendment Rights to Freedom of Speech and of the Consumer Review Fairness Act, known as "chilling speech". When I questioned this, and refused to sign it (after consulting with a licensed Arizona attorney versed in tenant rights), they doubled down insisting that their contract was written by a top lawyer and not problematic, nor would they remove the clause. A staff member verbally explained they used it to control their tenants' behavior. Um, that's highly problematic. Additionally, they wanted me to sign other terms in the lease that would cause me to PERJURE myself. When I refused to lie on a legal document, they continued to double down that I had to sign it or move out. I was an excellent, clean, respectful tenant who pays rent the 1st of the month for almost 3 years, and Blue Fox pushed me to the point of moving - even though I didn't want to. At least if I can help someone else by speaking out here, then it'd be worth some of the tremendous stress, loss of income I faced as a solo, small business owner, spending hours trying to get Blue Fox's staff to do the right and legal thing. -------- Also: Blue Fox refused to do a Property Inspection with me to ensure the condition of my unit would be fairly assessed upon move-out, insisting just "take their word" that it would be. Blue Fox added $80 in monthly fees on top of my (over market rate) rent that I couldn't decline. Like a "Resident Benefit Package" for $35/mo that included the "privilege" of using a portal to pay rent and submit work orders online, and have access to their Emergency Maintenance Hotline. (P.S. Their cost for that software is $3.10 per month per unit). Note: if you want to simply pay rent by check, they charge you a $25 processing fee each time. (see screenshot) ------- In conclusion: My landlord ended up firing them because they backed me into a corner of submitting a move-out notice. Blue Fox's treatment caused measurable harm to my life and livelihood, and I would never rent a property or do other business with the Blue Fox in the future, as I'm sure they want nothing to do with me now either. When you see whatever defensive or watered down response they may try to reply to me with, just look at the lease terms I attached. Who they are and what they stand for is in black and white. ------ For reference, here's the exact language of the Consumer Review Fairness Act, which states that contracts between sellers and consumers (before they even use a product or service) can't prohibit negative reviews: The Act generally makes provisions of form contracts between sellers and individual consumers void from inception if the provisions: (1) prohibit or restrict individuals from reviewing sellers' goods, services, or conduct; (2) impose penalties or fees on individuals for such reviews; or (3) require individuals to transfer intellectual property rights in such reviews. The Act also bars sellers from offering form contracts with such provisions. The Act contains certain exceptions, including for contract provisions that bar the submission of confidential, private, or unlawful information. read more

Blue Fox Properties - Property Management Near Me - Tucson, Arizona

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Do Not Apply Unless You're Willing to Lose the Application Fee I strongly recommend not applying to properties managed by Blue Fox Properties unless you're comfortable losing the application fee with little transparency. We paid a $100 application fee only to be told afterward that there was already another applicant ahead of us and that we were placed on a "waitlist." This information was not disclosed before payment. We waited over a week with no clear updates. When I called anonymously before applying, I was told they "can't share" whether there were other applicants -- which effectively prevents renters from making an informed decision before paying. There's nothing stopping them from at least disclosing that an application is already being reviewed. Whether this is technically allowed or not, it feels misleading and predatory, especially given how expensive applying for housing already is. Transparency should be the bare minimum. Based on our experience and the consistent reviews reporting similar issues, I would advise others to avoid applying and look for property managers who are upfront about availability and application order. read more

BEWARE!!! Terrible rental company, impossible to talk to someone on the phone. They make it extremely hard for you to talk to them on your own time. We lived in our house for 2 years and nothing but issues with these people. They ripped us off for almost $500 on our deposit. When we first moved in, the water heater was completely broken and needed to be replaced. When asked how our kids were supposed to have hot water. "They suggested we take our kids and stay at someone else's house till they fixed it." Do not understand how this company is still In business. They charged a carpet and cleaning fee. Even though we had the carpets professionally cleaned ($300 out of our own pocket). DO NOT RENT FROM BLUE FOX!! They are all about your money and will scam you however they can. Pictures posted were taken after move out. Clearly everything was in order for the next tenant. read more

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Responsive and helpful through a misunderstanding with fee application. I can respect the transparency.

Trash , poor communication, trash just trash and unprofessional, deserves 0 stars. Even if your application is accepted if you take .01 seconds too long to reply they move on to next application so money is down the drain. read more

Wish I had read these reviews before wasting my money and time applying for a property to then get a response that says they already have an application. Why not stop taking additional applications and FEES if that is the case?! Very unethical and dishonest. read more

My family and I relocated back to Tucson at the end of 2022 and rented a property from Blue Fox. I did a quick Google search and found some not-so-great reviews. Given the limited housing options, I hoped those weren't the whole story. Over the next two years, I realized the reviews were spot-on and just a small glimpse into Blue Fox's unprofessional behavior. We rented from Blue Fox for almost two years, but I can't even remember a single name of anyone who works there. I've never even been to their office. Most of the time, when I call their office number, I'm stuck with an automated system. The only time you can actually go into the office is if you've scheduled an appointment with them. I understand these protocols were necessary when COVID was a bigger deal, but we're past that now. I should've been able to speak to a real person without having to jump through so many hoops or wait for ages. My wife and I dreaded any time we had to fill out a maintenance request because of Blue Fox's lack of communication and timeliness. There are a few other examples I could give, but one incident really stands out. On July 14, 2024, Tucson had one of the worst storms of the summer. Many people had trees and other outdoor stuff destroyed. A tree on the side of our front yard got uprooted and smashed against the house. It didn't cause any immediate damage, but it made a few cuts in one of the window screens. We also knew that if we left it for too long, it could eventually start damaging the roof. So, we reported the downed tree to Blue Fox on July 15. They finally acknowledged our report and said they'd talk to the homeowner and find someone to fix it. We then let the HOA know that our property management company would be taking care of the tree. It had been a while since we last heard from Blue Fox, so we reached out to them via email and text to see if they had any updates. The only response we got was that they were waiting on the homeowner and a vendor. In short, when we moved out on October 14th, 2024, the tree was still there. Blue Fox also tried to charge us for the notices they got from the HOA about the tree. I was told that the Blue Fox has gone through a lot of staffing changes and training, but this doesn't excuse the unprofessional and rude treatment we received while renting with Blue Fox. If you're not in the same situation as we were, with few rental options, I would strongly advise renting with someone else. read more

Property owner here - my experience with Blue Fox includes gross incompetence and/or possible criminal behavior - it's hard to tell which it is. For starters, it's impossible to get in touch with them. On the rare occasion you do get in touch with someone you'll be asked if you're an owner or a tenant before being connected to the person you asked for. Weird question when you asked to speak with someone specific, right? It turns out your status as owner or tenant determines whether the person you're asking for is available. Why? Well, they don't want to talk to owners because you get in the way of the money they send to their network of cronies who do unnecessary work and/or no work whatsoever, both of which I have experienced. Take a look at the small print in their contract where they are legally required to inform you that Blue Fox owner Steve Schultz also owns repair businesses that he passes money to via rent received from your tenants. Some examples: a Blue Fox provided handyman was supposed to repair an irrigation leak for which they charged me $460. When my yard maintenance crew showed up for their monthly visit (not associated with Blue Fox), they sent me video of the old irrigation components still in place but with the main water line turned off - that's how the leak was fixed for $460. When I contacted the handyman with evidence provided by my maintenance crew, he said someone must have found the old hardware and reinstalled it. (Yes, he actually said that.) And Blue Fox did nothing about it - I lost the $460 along with several expensive trees and shrubs that died due to lack of water. Blue Fox also ignores their contractual obligation to inform you of non-emergency repairs in excess of $500 - they just send your money to their buddies. When you call them on it, they start splitting the invoices so the same contractor on the same day will charge you for three $400 repairs rather than a single $1200 repair that would require your approval. Blue Fox claims that each individual handyman task has its own invoice, so you'll almost never hit that $500 threshold and you can again watch your rent dollars flow from your tenant, straight past you and directly to their network of cronies. Finally, they don't pay the owners the tiny amount of money that is left after paying their buddies: I am still waiting for payment to my bank account for my portion of two rent payments (allowing for management fees and reserve account), one of which was received by Blue Fox nearly six weeks ago. Somehow Blue Fox has been paid from those rent payments, so why haven't I? In short, if you are a property owner I strongly suggest you look elsewhere for property management. read more

Blue Fox Properties - Property Management Near Me - Tucson, Arizona

My experience with Blue Fox Properties LLC. Keep reading, I am suing them. Please see attached photos for full review as Yelp has a character limit. On 10/22/22 I legally terminated the contract with this company as my family and I were tired of the condescending and unfair treatment from management. As per the contract, I paid the amount of $3890.00 USD to terminate it. I turned the keys in to the company a day prior, on 10/21/22. As per our legal contract "Landlord/Agent will provide an accounting and any refund due of the security deposit within fourteen (14) business days of Tenant's termination or expiration of this agreement, return of possession and demand by Tenant." I did not receive a response from them until 12/02/22 which is 30 business days (41 days) later and a violation of their own contract. I also requested to be present for the final inspection but the company failed to notify me when it would be done. As per our legal contract "Tenant may request to be present during the move-out evaluation." In the final letter Blue Fox Properties sent me on 12/02/22 they added a list of fees that they subtracted from the security deposit and ledger balance. The security deposit was for $1495.00 USD and the ledger balance was for $69.52 USD, totaling $1564.52 USD. See list of fees and explanations in attached pictures. In addition, they also sent me an invoice for landscaping services that were completed 11/28/22. The invoice was for $340.00 USD. Keep in mind that this was 37 days after I moved out. Weeds don't grow in 37 days? The wind does not bring any debris to the property in 37 days? They also sent me another invoice for $99.00 USD for carpet cleaning. I hired Steamy Concepts, the carpet cleaning business you advised me to hire. They cleaned the carpets at the property on 10/21/22. Please see attached receipt. They also charged me an additional $155.40 USD cleaning fee. Tenant response: As I had mentioned above, I cleaned the property before turning in the keys and I have the pictures to prove it. I have attempted to serve the defendant Blue Fox Properties LLC by 'Certified Mail, Return Receipt' and USPS has left multiple notices of attempted delivery but Blue Fox Properties management does not want to be served as they keep hiding/ignoring me, USPS and the law. The tracking number for the Certified Mail letter is 7022 1670 0003 2572 1858, these details can be confirmed on www.usps.com. I believe they have no intention of being served. Now I have contacted the Constables at Pima County to serve the defendant through them instead. read more

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Fast responses to all our questions and maintenence needs! A great company to lease from!

We tried to schedule a showing for a home we are very interested in renting and moving directly into, but upon reaching out to contact them, their only advice was to "have a local friend or family member" take us on the tour... yikes. The home has been sitting available since July and it's now October. As a home owner who uses a property manager I would sure be bummed if someone wasn't willing to do a virtual showing and I was losing $2000+ a month while paying them to manage my property... also raised a red flag for the quality of service renters would get should the house need attention... whelp, on to the next home to view, I guess. read more

Blue Fox Properties - Property Management Near Me - Tucson, Arizona

Blue Fox knows they are in the wrong. They will fine you if you leave a bad review, It is in there lease agreements. Be prepared to loose your deposit for anything. read more

Wish I would've read the reviews before wasting my $55 on an application fee. Found an amazing rental on Zillow and applied under the pretense that the requirements listed on the Zillow post were accurate. Once I applied I was denied due to my credit score and I was told I would need a co-signer, however, according to the Zillow post my score was high enough. And given I make almost 4x more than the rent, income was not an issue. And unlike the Zillow post stated, I was told offering an additional security deposit in lieu of a co-signer was not an option. I was told "This information that zillow has provided doesn't look to be quite up to date I'm afraid" Very disappointed, as the property was exactly what I was looking for, but does seem I dodged a bullet by not signing a lease with this dishonest and unprofessional company. It's too bad, and in fact quite mind boggling that this company is even allowed to continue to do business. read more

Racist!!! Refused to rent to me even with a 690 credit score, good references, and I passed the background check. I submitted complaints to BBB and CFPB as well as poor reviews on Google. Go with someone else. read more

The homes are appealing but the company is appalling with an embarrassing customer "service". Do yourself a favor and just shop elsewhere. New renters be warned, 3rd party services are utilized during the application process and communication with Blue Fox is excruciating via text or email. read more

This company requires you to provide your credit card information online in order to schedule an appointment to see one of their rental listings. This is ridiculous. I have no idea if this is a scam or not. At a minimum, this is crap customer service. Why would a homeowner list a property with these people? read more

Company is a scam. Only interaction you'll have with the company is via email and texting. Once you've been approved for the home the company sends you a link to make your down payment and first month's rent, but they tell you to go to Wal Mart to make said payment. This is a common method of scammers. Company is a scam. Only interaction you'll have with the company is via email and texting. Once you've been approved for the home the company sends you a link to make your down payment and first month's rent, but they tell you to go to Wal Mart to make said payment. This is a common method of scammers. I called today I spoke to, well, let's call it a man. I asked to meet with a live person to verify this is a legitimate organization that employs actual human beings. This man gave me an address in Tucson (7368 N La Cholla Blvd, Tucson, AZ 85741), but clarified that no one was in the office. From my experience, this is called a "boiler room." When I repeatedly asked to speak to the company President or CEO the 'man' said he's have to disconnect me from the call. When asked for information that would lead a reasonable person to believe Blue Fox is a real, and reputable company, the man on the phone only offered links to websites. Exactly what a scammer would do. The only interaction I had was with a person claiming to be a licensed realtor in the State of Arizona via text. This person even provided a legitimate State of Arizona Real Estate license page for a woman, but there's no way to prove that the person I was texting with was a real person, a woman or the person claiming to be the State licensed professional. The company website appears to be professional, but once you start talking about payment to them this get odd quickly. Email instructions are sent with a PDF attachment detailing that you make your initial payment via "CheckFreePay" and Blue Fox strongly recommends you go to Wal Mart. Now, I move every 1-2 years for work. Not once has my initial payment been via a third party. And official check direct from my bank? Yes. Payment at the leasing center via debit or credit card? Yes. CheckFreePay.com? Never. Reviews of Blue Fox Properties. On Yelp this company has a rating of 1.7/5.0 based on 76 reviews. A search of Google shows they have over 1,150 reviews with a rating of 4.6/5.0. Why is there such a discrepancy between both sites? Is it possible to buy reviews for your Google page? Yes, absolutely. So let's check with the Better Business Bureau, what do they have to share? (https://www.bbb.org/us/az/tucson/profile/property-management/blue-fox-properties-llc-1286-20029274). Blue Fox is not/not accredited with the BBB. They show 1.0/5.0 starts with 8 reviews. Lots of complaints. I wasn't getting anywhere with the text-representative so I decided to do my own digging. You can find home ownership via a county website. I did this and found the name and address of the titled owner in Colorado. I search of said Colorado address found more persons with the same last name, so this is good, right? Luckily the owner's last name is/was fairly unique to searches of social media found the home owner over many professional and social media sites, including LinkedIn. A call to the last, listed employer found said homeowner works there in Colorado. I left a message stating a home he owns in Tucson, AZ, is up for rental, but based on the leasing company's acts and actions I suspected the lease may be a scam. I asked for a call back to clarify if his home rental was legitimate. That was 6 days ago and no call back. So, thanks to public records, I found family of the homeowner around Tucson and visited those homes. None of the persons living at said homes had ever heard of the family last name. Since this is a financial scam you can contact the US Secret Service or go direct to www.IC3.gov which is the FBI's Internet Crime Complaint Center. read more

Save your money and DO NOT apply for a home with this company! They have no problem taking your money for an application fee; but then deny you with the most generic reason. Nobody can even pick up the phone to call you and give you an explanation, getting a response via email is like pulling teeth, terrible customer service, and overall these people do not care and only want your money. Very sad that as a single mom I was scammed out of $50 and nobody can even pick up the phone and have some decency to give me a specific reason as to why I was denied! read more

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Absolutely horrible rental company. Late charges when I'm not late and they have a "ledger" adding up my electric bill but won't let me see it, only tell me how I keep owing more and more money. The portal NEVER works and they never answer the phone!! Also, I told them sooooo many times about broken issues in the rental house and they STILL haven't fixed them, 3 months later now! The only person you can talk to about any issue is "jimey" but he is NOT helpful at all and in fact is quite rude and arrogant. Can't wait for this lease to end!! BEWARE!!! DONT RENT FROM Blue Fox Properties!!! They will RIP YOU OFF!!! read more

UPDATE: Blue Fox managed 40-50 single family houses and I fired them recently. It is a massive hassle to change property managers with one house much less 50 so trust me I had good reason. On numerous occasions of addressing all the fees charged to tenants and kept by Blue Fox, the owner Steve Schultz replied "we're in business to make a profit." Well, had he been in business to serve his clients I wouldn't left. Tenants who face a market of escalating rents were forced to pet monthly pet fees that Blue Fox kept. A pet may damage a property, but Steve thought it was fair for him to keep the fees derived from the pets. There was also a vacancy insurance he would charge monthly to each owner unless they happened to catch the email that showed them how to "opt out." I'm a supportive guy who likes to endorse people I do business with which is why I posted the only 5-star review on Yelp! early in my dealings with Blue Fox. This guy is all about himself so be very, very cautious. I tolerated numerous complaints from tenants for far too who felt they were treated poorly and with rudeness. I really am not anxious to harm some one's business but at the end of the day people deserve their reputation. Don't make my mistake. RUN! read more

Steve, that's a lie. Your staff went from calling Ray the maintenance guy, to a helper, to a "rep" of the owner, and NOW he's the owner?! What drivel! I'd like to see your proof that they tried to contact us during our tenancy and we did not respond...I'll wait! Of course, you can't produce anything because it never happened! I was the primary person dealing with your staff and ALWAYS responded to emails, texts, phone calls, when they came to the house, etc. To the other Yelpers, do you see how he failed to answer to the other bullet points? Now that I think about it, I took dozens of pictures and videos for Michelle of the home to help you guys rent it. She never said thank you after I did her job! I'm going to add this incident to my review... read more

Blue Fox Properties - Can you imagine reading my review and THIS being the takeaway?! - Property Management Near Me - Tucson, Arizona

Ignore the Google reviews. Under no circumstances do you want to do business with this company, whether you're an owner or a tenant. I was out of town for health reasons, and my house was broken into. Instead of properly fixing the lock, Blue Fox refused to send a vendor to my home for 27 days. I called almost daily, left messages, sent texts--they were virtually ignored until I contacted the owner of property. In the meantime, all my electronics, my gem and mineral collection, my clothes, the food in the refrigerator, my small appliances...everything was stolen. My home became a hangout for addicts and homeless people. All Blue Fox had to do was fix the lock. They wouldn't. Ironically, when I posted the Google Review for Blue Fox, the company answered within four hours. If they were as dedicated to answering their phones and maintenance request as they are to sarcastically answering reviews, they'd be the best management company in Tucson. They're terrible. Stay away. read more

I own 3 properties managed by Blue Fox. And I am separating each property at contract end. They were great about 3yrs ago and the quality of service has continued to deteriorate. They sure are attentive when you want to sign up a property though. Since retrieving 1 of my properties and in process of regaining control of another, it is very apparent they made decisions based on what is easiest for them vs what serves the client/owner and tenant's needs And some of the vendors will corroborate this. They do the bare minimum and that's it. But no problem billing me with minimum explanation. In addition, just recently i received 2 emailings that included the form letter to the whole client list. They used to provide personal service. I am now just a number. I will never recommend them nor do business with them again. I'm an out of state owner and would rather manage my own property if they were the only management choice. Thankfully there are other more conscientious managers to choose from. read more

COVID is over now and still no one in the office to answer the phone or to collect rent in person? My rental was damaged in a storm and City of Tucson posted a VACATE. I am out of my lease now I have to work directly with the Owner of the Property? Too personal for us both Blue Fox should of stayed in contact since they held my lease agreement. read more

This is the worst rental company in Tucson and Arizona. They take months for repairs or they just ignore them. They do not maintain their properties. They will keep your deposit and then try to charge you for repairs and cleaning they did not do. They will try to blame you for repairs that they never addressed while renting from them. Avoid them at all costs. They make up fees and provide no service after collecting. They are a garage company ran by garbage people. Do not rent from them. You will regret it. read more

They do a great job moving your Buisness into their organization and that's where the quality ends. They've earned their low rating. I'm a homeowner, I've heard it from their vendors and head it from their tenants. I do not feel they made decision with my best interest in mind, I felt their decisions were based on doing whatever was the easiest for them. I can site many examples but will leave it at, I will never do business with them and wouldn't recommend them for the simplest of jobs. I'm sure there manager will respond to this as she does to all negative comments . Don't be fooled. read more

Company is shady. Couldn't tour home but no explanation why. They wanted us to apply before seeing it I guess. Don't go off of requirements listed on their site. They have some third party company do it so they can just deny you for anything. Don't waste your time applying. read more

This is a really long review, but if you are contemplating using blue fox in any manner I suggest reading. I would give zero stars if I could. I left comments of the order of the photos I'm sorry if it's confusing read more

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I've been trying to reach Blue Fox Properties since May 2021. We finally put an application in without having talked to anyone in June 2021 and have to reach out multiple times to ask about rentals (only to recieve an email weeks apart from each other). From May to July we've called several times and only had anyone answer the phone once. Now, me and my fiance are trying to withdrawl our applications and recieve refunds, only to have them once again avoid all communication- email included (probably so they can keep our application fees after the month period has lapsed). This company is either really unorganized or incredibly understaffed. I will be reporting them to the BBB if we don't recieve refunds for our applications by the end of the week. (Update 7/16/2021): We received an email letting us know they would be processing our refund after I left this review. I included one extra star on the review as the refund has been processed. (Review first shared on google) read more

Don't use this company to list your property with, they are absolutely horrible. Once we severed the contract with them they promptly "lost" our garage remote and keys. They only communicate through text or email and they are very unprofessional. read more

I was going to schedule a viewing but had to leave my credit card in order for them to verify who I am! F that; tell me who you are. Shady!!!!! read more

Unfortunately I cannot say I would recommend this company. Firstly... their ad had false advertising stating there was a washer and dryer included in the unit and it did not. I had to bring it to their attention and then it was revised without a price change. Secondly their pet policy is confusing and discriminatory. We've been looking for a new home to move into. Where we are currently had mold so we're looking to move ASAP. We found a beautiful house on the market that's been listed for months (now I know the reason is because this company is incredibly difficult to work with) My husband and I filled out an application . We met income requirements but not credit requirements. No big deal we have a co-signer. However we were curious about the pet policy. I stated originally that we have animals BUT were able to rehome or move them around to family members if needed (because of the urgency of the move and the health risk to our family we need to move out immediately) as you can see in the screenshots I asked about pet policy. They stated 2 pets were allowed. I asked if the owner was willing to allow three (if not it's no big deal because we planned on having him live with a family member but figured it wouldn't hurt to ask anyways!) well it did hurt to ask!! They said they would check with the owners. We go and get their shots up to date and exams for all dogs because on the pet application website they need shot records. So almost $400 later we get a response that the owner will only allow two dogs! Which is perfectly fine with us. We reach out to the emergency family member and place him in their home THAT night! We fill out the pet application for bluefox on the website they mention. I have to pay $30 for each dogs application... bluefox requests the application and then APPROVES both dogs we put on it for $35 a month pet rent. we start packing our things and I get an email that they can't move forward with the application because the owner will only allow two dogs. To which I remind them that we only have two dogs because we placed one with family . They state that because I previously disclosed 3 that I now have to apply to houses that only allow three dog... which would mean I would have to add another dog application for $30 ... and pay three pet rents AND only have access to homes allowing 3 dogs when we only have two... I offered to provide a letter from the new owner stating they have him under their care and was denied. They also stated that they wouldn't be asking owners if they would allow three dogs until AFTER I apply and get my go signer to apply...? Which is $55 EACH... so I may apply to the next 5 houses and then they all might deny me because they " don't allow three dogs" I don't think I should have to pay $165 total for each of my members to apply to a house that we don't even know will approve us because of dogs . Wouldn't it be easier if they asked a few of the homes we were interested in if they allow three dogs before I spend hundreds of dollars on applications ? Also WHY do I need to apply to houses that allow three dogs when i only have 2 animals under my care. This doesn't seem reasonable at all. Additionally I can't call and speak to anyone or go see anyone in person to discuss this. You can only communicate through email and they have no paper applications ... everything is online... you even have to log into your bank account and allow access to your bank account. Moral of the story... DONT even dare ask about animals or disclose you've ever had more than two pets in your care because you'll be stuck having to pay for more or apply to houses that allow the number of pets you once had !! read more

Never answer calls. Ignore your emails. I submitted a property meld 7 months ago to get a functional fire alarm. That went ignored as well. When you finally do get someone to pick up the phone, they're rude, condescending, and completely unhelpful. read more