We searched the Tucson area for property managers ... and found many…read more Many we wouldn't consider! Then we checked Rentals America reviews and were very favorably impressed by the positive reviews by both owners and renters. We're delighted that Charity King represent us. To paraphrase the advice for having a happy life ... Happy renter, Happy owner Ira

They don't keep office hours and when they are supposed to be in the office it's locked and no…read moreone's there the phone is all A.I and when I called it took several minutes dealing with automated system to be answered by a dude who was literally asleep 3 seconds before answering the call and who couldn't help with anything

Beatrice P. has been absolutely amazing! She has helped me with so many situations over the years…read more From arranging roofers, to fixing appliances, getting landscapers, and help with moving, etc, etc...That's for my rental property. She also helped me find the house of my dreams! I moved many times in my lifetime and "B" has been the best Realtor/Property Manager I ever had!

AMAZING! I loved the little time we rented with genesis. Unfortunately they did sell off to Blue…read moreFox Property management . all I can say that was the worst decision ever. I had the worst worst time with blue fox and everyday wished you never sold to them. Or possibly someone else. Moral of the review. Great company. As a tenant and human bein. DO NOT ever sell off to blue fox again!! (for future reference) again LOVE Genesis!!!

Absolute worst experience with any business ever. Unethical, uncommunicative and…read moreStressful to try to work with. Stay away from OnQ! My renters hated working with them too.

Never use this company! As a renter, they are so unprofessional and don't hold their renters…read moreaccountable for payment putting us in a huge hole and limbo! We will never use them again!

Amber has helped our family for many years as a property manager and then real estate agent. We are…read moreout-of-state clients, and she made managing and selling our property totally seamless. When she put our property on the market, her staging and design skills made it look better than when we first bought it (even in the offers people commented on how well it showed). Amber is trustworthy, talented, and we just can't recommend her highly enough.

From the owner: Our professionals are here to help you find a home you love! Whether you are buying, selling,…read morelooking for a rental property to live in, or are looking to rent your property to others, we are here to help. We are a full-service real estate and property management office servicing the Tucson area including all the outlying areas of Midvale, Rita Ranch, Vail, Sahuarita, Green Valley, Oro Valley, and Marana.

This review is specific to Juan Miller and Cari Rascon. Juan…read moreMiller is personable and exceptional in his work, often going above and beyond to ensure that all issues are addressed. Cari Rascon is by far the best property manager I've had the pleasure of dealing with so far. She handles all issues promptly and professionally while still maintaining a level of personability, which is refreshing. Both Juan Miller and Cari Rascon are valuable assets to the Fort Lowell Realty company. Thank you Juan and Cari for all that you do.

Update - Been here 3 months now and most recent repairs done by Steven Butts. Have to say this and…read moreall maintenance I'vehad here so far are top notch!!!! Always get email with appt time next day. Quality repairs always done and replacement items are always top quality! Once again Thank you ALL!!!! You all make this such a pleasant place to live! Best experience for apartment rental yet! Cari has always been extremely kind & professional with quick responses to questions before and after move in. Maintenance is top notch. I put in a request one evening and was emailed a scheduled appt. time the next day. Quality work was done for repairs. My apartment is clean and well cared for. I feel safe and this apartment is beautiful! Thank you all for your constant care and commitment to excellence!

Frank, Jamie, Francesca and Wayne are all wonderful to work with. They are all very knowledgeable,…read morekind, courteous and really make you feel like you're part of their family. They are quick to respond and always had an answer to all of my questions. We really enjoy working with them.

where should I start... before the property managers we had previous to these people or this…read morecompany, we had no issues. We lived in A dangerous neighborhood with gun and drug violence 24/7. We managed to keep the house in good condition and yet these new property managers felt the need to say other wise. I have pictures For proof that we left it in good condition and I also received receipts as to why they are charging us and sending it to collections despite they never returned our deposit! do not rent from these people they are liars, money hungry and rude!

the manager rochelle is aggresive for no reason. nothing gets done. the couple properties ive seen…read moreare trashy.

From the owner: We’re a locally owned and operated rental property management provider in Tucson, Arizona. Most of…read moreour properties focus on affordable, centrally located apartments and condos in Central and North Tucson perfect for University students or those that want easy access to North Tucson, Midtown, Downtown and the U of A area. We are committed to provide our tenants with best in class service and convenience through online payments and service requests. Take a look at our growing number of properties in these areas and find the perfect place for your needs! Or you can Contact Us and we can gladly walk you through our availability based on your preferences.

I have only been working with Don for a very short time and I am already delighted by the level and…read morequality of service he has provided. I was not thrilled about having to pay for a property manager, but had come to find managing our rental home from overseas too difficult to do on our own. Don has already given me such piece of mind, and it is like I finally have someone a the house that cares about it like we do.

After 20 years, changed management companies. So pleased in finding Don. As soon as documents…read moresigned, he took on the job as it was his home. Don is professional, looks at each detail, has great quality contractors that work for him at a fair price. The work completed adds appreciation and value to the home. Don works hard to show your home so it is leased to great tenants. Thank you! Advertising- Marketing is so important when you are attempting to lease your home. Don's team uses quality technology to market your home for todays generation. He is a hard worker to ready the home to show. Thank you! Love their team, tech savvy and statements are automatic delivered electronically without human intervention. Your account is documented for tax purposes and you can obtain your documents quick on your account.

We recently filled out an application for a rental property in Tucson. They require that all…read morepeople, over the age of 18, fill out the application. So that meant our son, who is a freshmen in college (just graduated from high school last year) had to fill out an application as well. He is living with us to save money and only have to pay tuition. My husband and I both have credit scores in the 800s. Our son, who really doesn't have any credit yet due to his age and recently graduating high school, does not have any credit right now; therefore, his score is low. They denied our rental request due to our son's credit score. FYI, we spent $55 per applicant ($165 total) as well as $60 for both of our pets' "application." Also, our realtor reached out as well, since we recently sold our house, to help us with this situation. This company refuses to call our realtor back and he has called three times. This is extremely unprofessional. I do not agree with this policy, especially since there is no way to fill out another form to explain the situation. However, even if I did understand the policy, they should be more up front with the information. When we emailed the representative about our 19 year old son still living with us, she could have easily told us that there was a high chance we wouldn't get approved due to our young adult son not having a credit score. DO NOT DO BUSINESS WITH THIS COMPANY!! They will take your application fee(s) and not have any cares about extenuating circumstances or any customer service decency.

I am extremely dissatisfied with the level of customer service I have received. Despite being a…read morelocally owned company, the communication experience has been consistently unfriendly and inaccessible. I am looking for rental for my older grandchildren that are moving to Tuscon Area. My primary concerns include: - Lack of Accessibility: No one answers the phone, and neither emails nor calls are returned in a timely manner. Relying almost exclusively on electronic communication is highly frustrating. - Over-Automation: Your email responses feel overly automated, lacking the personal touch expected from a local business. - Poor Handling of Feedback: The responses to reviews--which I believe are handled by Amanda--frequently come across as condescending. Rather than taking accountability, the company offers excuses or justifications for negative experiences. - Taking advantage of younger adults seems to be trending in some of these reviews as well. This needs to be studied and reviewed. It is mind boggling that a locally owned company would be so out of touch with the locals again based on the reviews I have read. While no company is perfect, superior businesses distinguish themselves by taking accountability and working to mitigate and resolve conflicts. It is clear from the volume of negative feedback that the company's approach is the common denominator in these issues. Take responsibility and actively mediating these situations to reach a resolution.