We searched the Tucson area for property managers ... and found many…read more Many we wouldn't consider! Then we checked Rentals America reviews and were very favorably impressed by the positive reviews by both owners and renters. We're delighted that Charity King represent us. To paraphrase the advice for having a happy life ... Happy renter, Happy owner Ira

I am currently a tenant with a baby have complained since day 1 about the cigarette smell from the…read moreupstairs apt and nothing has been done. There were mice complained about that and took forever for someone to come out and take care of the problem. Recently my apt flooded took someone to come out like 3 hours. Then they have the audacity to complain with the maintenece people about the tenants complaining as they are walking by...customer service is horrible.

I originally found Genesis Real Estate Management here on Yelp when I was looking for someone to…read moremanage my properties in Tucson, and I'm really glad I did. Specifically, Lemonie has been great to work with. She's very responsive, easy to communicate with, and does a great job finding tenants quickly. This past year has been especially difficult with storm damage and having to replace a roof during monsoon season. Since I'm out of town for work, I was worried about how everything would get handled, but Lemonie really stepped up. She coordinated with multiple contractors, stayed in contact with my tenants, and handled everything professionally. She made what could have been a very stressful experience so much easier for me. I really appreciate having someone I can trust to take care of my properties when I'm not there. Thank you, Lemonie, for everything you do for me and my tenants!

I've lived in a house managed by Genesis for seven years now…read more The two times that I've had issues with appliances, not working Genesis has failed to handle the situation with any sense of urgency. I sent a message on July 20 about my Oven not working and did not get a message back until September 1 As far as customer service goes, this is a complete fail on their part. I would not suggest this company to take care of your property.

I have been working with Blue Fox Properties for years. I have to say, I have seen them grow as a…read morecompany. I have been blessed to work with this company, as they are the most professional and really care about getting things done right. Mariam and her team have been really great and easy to work with and I appreciate all of their promptness in getting back to me when I need a quick response on the field. This company definitely gets 5 stars from me!!

I have been working with Blue Fox for 4 years now and have always been impressed with their…read moreprofessionalism and diligence. They coordinate the turnover process with diligence and make sure that nothing gets overlooked. They do an excellent job at placing high quality tenants which is extra reassuring for an out of state landlord. Thanks Karla and Team 1 for all you do!

Offers great costumer service, staff is welcoming and friendly. Awesome management company!read more

MAGA grifters. uncompromising, gaslighting, unhelpful, and misleading. unvetted maintenance.read more

This company is what everyone thinks of with bad realty companies. Would not trust this business…read more They don't know how to handle business properly nor communicate they will go days without responding. Bad for Tucson renters

These guys are just amazing!..Whether you are buying a home or renting, call them!...Simply a…read morewonderful company to work with either way!...You won't be disappointed!...Highly recommended!

This review is specific to Juan Miller and Cari Rascon. Juan…read moreMiller is personable and exceptional in his work, often going above and beyond to ensure that all issues are addressed. Cari Rascon is by far the best property manager I've had the pleasure of dealing with so far. She handles all issues promptly and professionally while still maintaining a level of personability, which is refreshing. Both Juan Miller and Cari Rascon are valuable assets to the Fort Lowell Realty company. Thank you Juan and Cari for all that you do.

I have been here at Craycroft Commons for going on 10 years now, when the property was 55 and over,…read moreno smoking, no pets. This year the property has turned itself upside down with the property manager, Ana Consuelo, the "Onsite" and tenants who have decided to mount surveillance cameras on the property. I fully understand Ring cameras and camera bulbs, but personal surveillance cameras covering the property as seen by my photos. What happened to personal privacy? All this starts with Property Manager, Ana Consuelo who does not care about the property nor the tenants living here. She has never visited the property to see how the tenants are doing. One meeting a month would be nice to see how the tenants are doing and listen to any grievances. The "Onsite", who Ana Consuelo hired, is not doing her job. The plants in the courtyard are slowly dying as she waters when she wants, as seen by my photos. I will be posting once a month on how this property is going, as I yearn for the old days. In closing, I would appreciate if management would replace Ana Consuelo and the "Onsite". Thank you... NEW ITEM WITH PICS... One of the tenants moved a pot directly in front of another tenants door. From pot to door is 15 feet. Would this classify as a fire hazard? Should tenant who moved pot be charged for endangerment? So much drama at this apartment complex now.

I was with another Property Management Company of Which the State of Arizona shut down. I started…read morecontacting other property management companies in Tucson. New Concept was the one willing to go the extra mile without dinging me for every little thing. That is why I chose them. It has only been a few weeks but they have all my investments back under control. FYI, the previous company was charging me for work that was either never done, or poorly done. So if you are looking for a new company, you may want to give these people a chance.

We worked with this company for around 5 years, signing and most of questions about issues were…read moreover the phone with them, and it was ok, not great, then communication was thru text or emails, always unavailable to answer the phone or return calls, until recently, that a problem in our rental occurred, what they did it was very unprofessional, not answering concerns, not being truthful, telling prospect tenants in a disrespectful manner that the house was not going to be available for rent for several months, the property manager was more professional than the owners. House inspections didn't happen as expected, they only returned a third or the deposit even we knew that the expenses for damage was more. We decided to end our contract with this company. Ali A.

I have only been working with Don for a very short time and I am already delighted by the level and…read morequality of service he has provided. I was not thrilled about having to pay for a property manager, but had come to find managing our rental home from overseas too difficult to do on our own. Don has already given me such piece of mind, and it is like I finally have someone a the house that cares about it like we do.

These guys were able to get my house rented quickly, but unfortunately, it was all downhill from…read morethere. The tenant they placed complained about seemingly minor issues constantly, and rather than handling routine matters themselves, Jesus repeatedly passed those complaints along to me, creating unnecessary stress and making me feel like I was managing the property myself. I also found Don's attitude extremely condescending. Although I was the client who had hired the company, his interactions often gave me the impression that I was working for him rather than the other way around. Ultimately, the company quit managing my property without notice, leaving me to deal with the situation on my own. While I appreciate that they found a tenant quickly, good property management involves much more than filling a vacancy. Communication, professionalism, responsiveness, and actually managing the property are equally important. Based on my experience, I would definitely recommend looking elsewhere for a property management company.

As a renter (2 years) I found Acacia partners to be responsive and reliable. Lori was our manager…read moreand she never failed to answer us. When there were problems, they were taken care of immediately. Can't say enough good things about them.

If I can rate this establishment with zero stars I would. My fiancé had rented through this…read moreestablishment only to be greeted with a whole bunch of problems we had even paid for me to get on the lease and was never put on the lease. One of the employee employees couldn't even prove who she said that she was because of the fact that she thought she was better than everybody and the service just outright, ignorant, petty and childish. They don't value their customers at all. They don't value their tenants. They don't value anything they value themselves and actually their main headquarters for this establishment is not even in Tucson. It's all the way in Texas look up who you really renting from and do your research first before even considering filling out a lease with these people they'll get you kicked out of your own house for any reason that they think it's necessary. It's not OK and it's not all right.

I was so happy, lucky and grateful that Gabrielle helped me buy my first house ever! I lived in…read moreTexas and wanted a house in Tucson. I came to her with a long list of weird wants and a 6-month deadline and she was able to get me everything I wanted within my desired time frame. It really helped that I was able to view houses through Zoom meetings and she never rushed me and didn't seem put out when I wanted to see houses more than once or at odd times. She was always incredibly responsive, no matter what day of the week it was. She also coordinated all inspections and offered guidance on what could be fixed and what couldn't or what was very expensive to fix. She coordinated everything between the paperwork and the mortgage broker and also the fact that I had to get an extension to come out and look at the house. I also appreciated that she kept helping me out even after I bought the house. I had a contractor come over while I was still in Texas but he couldn't get in because the lock box with the keys inside it wouldn't open. She took time out of her schedule to let him in and to replace the faulty lock box. Also, I was quite touched that after I moved into the house that I was happy with it. She really seems to care about her clients, before, during, and after the sale is complete. If I ever need a real estate agent in Tucson again, I will definitely call her first. And if someone else needs help buying or selling a house in Tucson, I will definitely wholeheartedly recommend her services. Gabrielle is awesome!!!

We called Gabrielle to help us find a home in Tucson because of the great reviews she's received on…read moreYelp. On our first, exploratory, trip (simply to explore our options before an "official" house-hunting trip), Gabrielle invested two full days and shared her immense knowledge of local real estate with us. I can't believe how much time and help she provided at that early stage, when we told her we weren't going to be making a purchase that trip. Then, several weeks later after we had our current home under a sales contract, we called Gabrielle on short notice, said we were flying back to Tucson in two days, asked if it would be possible for her to set up appointments to look at 20 or more homes? She somehow did it, helped us find a home that we are thrilled with, and continued to work hard through negotiations and escrow. She's still working hard as we approach close of escrow, and is helping us line up contractors to do a few things to the new house. This is our sixth home purchase in a little over 3 decades, and Gabrielle is the most impressive and helpful realtor we've ever worked with.