I didn't know that a mortgage broker could be such a positive part of buying a house…read more Tom was: -unreasonably fast in replying to questions. I don't think he sleeps. -thorough. All conversations were followed-up with an email. Emails were followed-up with a phone call. -knowledgeable. Tom knew more about renovation loans than the people who handled them professionally. I'm not joking. -involved. He came to my official signing just to be there to answer any questions that I might have. Mortgage brokers don't do that. In short, if you call Tom, your house-buying experience will be better.

I have made many mortgage loans in my life and have always dreaded the mortgage broker interaction…read more Not being from Tucson, and having two other brokers tell me how complicated it was going to be to finance a second home, I was losing interest in the whole deal. By chance I stumbled across Tom's Yelp review and decided to give him a call. From our first interaction I could tell he knew what he was doing and seemed to be giving me straight answers. He and his entire team ALWAYS returned phone calls in a timely manner and kept us informed about our loan process at all times. This guy and this office is as good as I've ever worked with and I've worked with many. Pleasantly surprised that Yelp worked for more than just restaurants.

I cannot recommend Josh and his team highly enough!!! This was our fourth house, and we've always…read moreconsidered ourselves pretty lucky with lenders, but I had no idea how great a lender could be. Josh is SOOOO responsive and prompt. He is courteous, friendly, immensely knowledgeable and patient. I had lots of questions and we took a few swings before we found the perfect fit- but Josh never showed anything but absolute eagerness to help. Our closing was unbelievably smooth. Josh reached out every few days just to assure me that everything was moving along nicely and he didn't need anything from me- but was there if I had any questions for him. He did everything he could to lock in the lowest rate possible for me. With a purchase as large as a home, you should, of course, shop around. Make sure Josh is one of those calls... probably the last one, because you won't want to keep looking after that. Thank you, Josh and Team!!!

Josh and his team = Fantastic! Josh was helpful in researching available options for me. He was…read morequite patient and understanding when my first property choice went awry. Six months later ....I again selected his services.... and his skill and style continued to be very encouraging. Today we officially closed on a property which is better than last year's attempt. ...and...Joshua helped me secure lower interest rate. I highly recommend Joshua B!!!

I was referred to Derrick and his team by a mutual friend. This friend heard my stories of…read morefrustration regarding the loan process. I was not in the position to get any type of loan according to the several companies I went to who promised me everything until i got in the door. My friend told me Derrick would be able to make it happen and if he didn't, no one could. I heard this through several people EVEN other lenders. I gave it a shot. Regardless of how busy Derrick is, he has a team that works around him who compliment his every move. Derrick gave me financial/credit correction direction and it all went from there. The things he said that could happen if certain things were corrected and fixed , came to be exactly as he said. Within a month, I was able to be submitted in as a candidate for a loan. I also went in with the open mindedness that I could depend on the whole team to help me if Derrick was not available. His team is nothing less than incredible. From the staff who first answer the phones to those who particpate in parts of the process out of Phoenix, every single interaction was handled with attention and care. Along with the service they provide, the speed and precision of the process was right on and ahead of time. With my accountability of getting them every document they requested on time and quickly, they processed it and moved forward to the next step. There were no delays and the loan was submitted in for approval almost 2 weeks prior to closing date. I thank this team, immensely, for the position my family and I are in now. We are about to move into the home we intend to make our home and our place to retire in. The first time I saw it, i told myself it was my dream home and I would have something like it someday. Well, because of the Polder Group, its ours now and my dream has become reality.

Derrick,...i remain surprised you never emailed me back.....the crosscountry mortgage i wrote about…read moreand Jessica Winright is the same exact address listed on your website: Jessica Winright Loan Processor D 520.918.2116 F 520.918.2116 E jessica.winright@ccm.com CrossCountry Mortgage, LLC 4801 East Broadway Blvd., Suite 511, Tucson, AZ 85711 Branch NMLS2213428 Company NMLS3029 You state however, this is not your company. Please enlighten me how this person is using your address, and not part of your company?

Jessica was absolutely amazing! My husband and I were searching for an experience loan officer to…read morehelp us buy a 2nd home. We googled for the top loan officers and ran by Jessica Moats information. She had many years of experience plus she looked friendly in her photos, so we gave her a call. Since day one Jessica helped answer all of our questions. She advised us to do a couple things different and it worked out for the best. It helped with our interest rate! I can't thank Jessica enough for her professionalism, kindness, and always responding back to us promptly. We were able to complete the process within 4 weeks... Thank you, thank you Jessica. I will highly recommend you to anyone....and I know if we ever need a mortgage loan officer again it would be You! We are loving our new home!

Jessica was awesome to work with during the purchase of our home. Very smooth process and we were…read moreable to close a few days early.

My husband and I were nervous about the home buying process. Mr. Jim Davis made everything painless…read moreand simple. He worked with us and our realtor to make sure that everything was taken care of. Since we used our Veterans benefits to get the loan, there was a lot more that went into the process. Mr. Davis made all the necessary calls and requests. We completed most of our paperwork through email or online, which was great with the crazy schedules my family keep. Mr. Davis was recommended to me by a fellow veteran that he helped out too. Mr. Davis and Nova will always be my first recommendation to anyone looking to get a home loan.

I had a negative experience here. I used Chris Wilkes and he gave me incorrect information which…read morecould have cost me the purchase of my home and this also caused a week or two delay in my loan approval. Luckily the seller was nice and worked with us. She didn't have to and it would have been almost a $2000.00 mistake that I would have had to pay for myself. I had to get the branch manager Diana involved to hopefully pull off my closing date, which still might not be possible. I have to be out of my apartment by the 31st or pay extra fees to stay longer. I wish I could have used another lender but I was already too far in to move around. Please be cautious. This is the biggest purchase of your life and I wouldn't wish the stress he cause on anyone.

Highly recommend Altitude! Gary and his team guided us through the steps and supported us…read morethroughout the process. Communication was timely and guidance along the way was plentiful. We purchased our first investment property and never felt unsure about any of the steps thanks to the knowledge and expertise of Gary's team. Their thoughtful consideration and education about the process was vital in making all steps go smoothly. We will use Altitude for our future endeavors.

I recently got my mortgage through Altitude Home Loan and had a pleasant experience working with…read moreGary, and his assistant Kandall. I highly recommend Altitude Home Loan as they helped with three mortgages in the last seven years.

The best experience ever! Mike and Dorothy have been nothing but help and made the process actually…read moresimple and enjoyable, which is hard to believe. They are courteous, kind, attentive, and simply the very, very best.

I cannot stress how awful, antiquated, and incompetent this company is. Their mistake has cost me…read more4000 dollars in insurance overpayments, and their bookkeeping is so poor that they can't even give me an accounting of what they paid via my escrow. They paid on a cancelled policy for years, added on another policy and didn't tell me for YEARS. Just so terrible and I hope anyone reading this choses a more competent company that actually exists in the 21st century.

Gloria worked so hard to get our loan processed and finished on time. We did move in when we hoped…read moreto with all paper work filed and recorded. It is one thing to find a house you like in your price range it is a whole new step to get the loan figured out. Gloria explained ever step and pushed to meet the time line.

From the owner: Personal commitment to professional excellence, coupled with a strong desire to help others, is the…read morecommon thread among the Loan Officers at NOVA. We often hear that the experiences that our clients have working with NOVA are far superior to those encountered at other lending institutions. We're proud of that difference, and of the long lasting relationships we have forged with our clients, their friends and their families!

I can't rave enough about Joe and his team! They went above and beyond in guiding me through the…read moreentire process. He responds to all inquiries -- phone calls, texts -- at the speed of light, researched and explained my various options at every point, and provided a level of service that I was never expecting. HIGHLY recommended!!!

My husband and I recently had the privilege of buying our first home using the VA loan with Matt…read moreLabozetta. Matt was thorough, encouraging, and very responsive just to name a few of his great traits. We actually inquired about home buying further in the past, however it didn't work out on our end, yet Matt was still here for us this second time around. He is trustworthy, patient and definitely reliable. I highly recommend him as your mortgage go-to person.