We recently relocated from Colorado to Arizona and were referred to Jessica in the process of securing a lender for purchasing a new home. Jessica went above and beyond the call of duty in terms of helping my wife and I get prequalified to purchase our first home in the state of Arizona. There were a number of differences in terms of stipulations and different loan options that we were unfamiliar with. Jessica answered every single question, made herself available to us, and communicated with competence and kindness. Even when we made the tough, but economical decision to go with another lender due to the nature of our home purchase, she still served us as if we were her clients. Every call or text received an expedient reply (most within 20 minutes max). If you are searching for a lender who truly cares about what is in your best interest and will serve you with integrity and excellence, I would highly recommend Jessica! read more

Outstanding customer service, insanely good. Answering emails at 10PM at night even on the weekends! Extremely knowledgeable and professional, the best of the best in the industry. Easy to communicate with, very pleasant and down to earth. Came highly recommended and still blew me away. Helped with purchasing the new house, recommended a closing company which the buyer of the old house used. 2 transactions can be double the stress. Jessica's assistance was instrumental in getting us over the finish line, especially considering how incompetent my real estate agent was. LoanDepot is superb to deal with as well, excellent website, both during the application and funding as well as for making payments. Would not use or recommend anyone else for RE financing needs in AZ. read more

Awesome service! We owe a few properties in Tucson. We have been trying to refinance our residence for years through different lenders, but this always ended up unsuccessful, after weeks of paperwork. I was really tired of these processes, incompetent persons and lack of professionalism. Since the first day, with our documents in hands, Jessica and her Team was reliably able to give us a green light and proceed with the refinance. The quick communication was easy, efficient, to the point. The process was a piece of cake. It was a pleasure to work with Jessica. I highly recommend Loan Depot for any loan, refinance services. I am planning to give them more business with refinance of my rental properties. Thank you to the Team Jean Michel read more

We recently purchased a home in Sun City Oro Valley. Our mortgage broker m, Jessica Moats ( Loan Depot) was highly recommended by our real estate Agent. He promised that Jessica would go above & beyond in order to get the job done. I can honestly say we were not dissapointed. Jessica, is very knowledgeable, professional & personable. She was able to guide us through the whole process, so that our mortgage was approved in just 3 weeks. Jessica's assistant, Rose Johnson is incredible. She made herself readily available to answer any of of our questions & concerns. Rose's kindbess & patience was greatly appreciated. If your looking for the best mortgage broker in the Tuscon area, you just need to go to Jessica at Loan Depot read more

Jessica was a terrific loan officer!! I had all but given up hope of getting prequalified. I didn't think I made enough, I didn't think I had been at my job long enough before COVID happened...this list of problems I thought I had were long. Jessica not only got me prequalified pretty quickly, she walked me through every step and was patient with having to give me numerous prequalification letters due to me having to make numerous offers because of the crazy real estate market! I finally have my home and it would never have happened without Jessica's stellar service. I'd recommend her to anyone! read more

My wife and I were referred to Jessica Moats, Loan Depot, by a family member whose realtor suggested Jessica. We were not disappointed in the least. Jessica earned our trust early on and we felt very confident working with her especially since we were initially out of state. She is friendly, knowledgable, a quick communicator and we felt she went above and beyond in working on our behalf. Once we were further along in the process, two of her team members, Rose and Daniel, assisted us and they did not disappoint either. We would not hesitate to recommend Jessica and her team. read more

Jessica was a gem right from the start. She demonstrated unwavering patience and understanding. She was also very responsive (sometimes even responding to my emails on a Sunday) and above all, pleasant and friendly. She communicated with me very well and even talked me off the proverbial ledge a couple times during the process. In short, Jessica was awesome to work with. I am not only grateful for her having guided me through a slightly stressful process with grace and poise. I am also grateful for the opportunity to have worked with such an amazing individual. read more

Jessica Moats assisted me with re-financing my home. The transaction was minimal on a sales perspective but extremely important to me. That had no bearing on how Jessica handled my case. She and Rose kept me informed of every detail as we progressed. I had experienced buying and re-financing homes in the past and they BY FAR made the entire process stress free on my end. I was incredibly pleased with the outcome. I would highly recommend Jessica Moats to anyone in need of a home loan as I would definitely use her again. She's the best!! read more

I have never left a review in my life but felt compelled to let anyone looking to buy a house know what an amazing Lender Jessica is! She is hands down the BEST lender in Tucson. I have purchased several homes and have used multiple lenders and she far succeeded my expectations. Not only was her customer service impeccable, she offered me the lowest interest rate available. If you or anyone you know is looking to buy a home, call Jessica. I assure you that you will not be disappointed read more

It was a pleasure having Jessica as our loan officer. She explained the entire loan process and timeline, which gave us much confidence and made it a less stressful experience. During the process, she constantly kept us informed of it's progress. Jessica is very knowledgeable and was always quick in responding to my texts and emails, all my questions and concerns were answered. I highly recommend Jessica, throughout the whole experience she was very friendly and professional. read more

I cannot thank Jessica Moats and her team enough for what they did for our family. After a previous denial with a very sensitive situation her and her team were able to successfully qualify us. She and her team made the loan process effortless and they were absolutely wonderful to work with. The attention to detail surpassed my expectations and I was never left wondering which steps to take next. I would absolutely recommend everyone to use Jessica at Loan Depot. read more

Jessica Moats and the Loan depot team are the most efficient, friendly, and professional lending agency I have ever worked with in my 40 yrs of doing business with lenders. Twice I have worked with Loan Depot and Jessica and without a doubt I would do business with them again. Very personal, never felt like a number. The fastest loan approvals I've ever had. Her level of communication is superior! Thanks Jessica and the Loan Depot team! read more

Jessica was a pleasure to work with. I met with several Loan Officers from various companies, and Jessica was the first to lay out all of my options and help me to have all of the information so that I could make an informed decision. She was able to secure our loan very quickly to ensure a quick/seamless closure and their rates were very competitive. I would highly recommend working with her and her team. They really were wonderful. read more

Jessica is a great customer service oriented professional! I've had 3 loans with her and she's been excellent each time with regards to providing great service. All my questions are answered promptly and she has a very friendly, knowledgeable staff to assist with all the loan process specifics. I recommend her without hesitation. She'll work very hard to find you the best loan terms for your situation. read more

Jessica was amazing to work with. We found her by chance as we were unhappy with the pace of another broker and we needed things done quickly before leaving town. My husband and I were blown away by her efficiency and responsiveness. She responded literally within minutes of every single email. She definitely goes above and beyond. We have recommended her to all our friends and family. read more

I usually dont take the time to post reviews but I had to after the services I recieved working with Jessica in my home purchase. I was never left in the dark about anything. Jessica always kept me up to date throughout the process which made the home buying experience less stressful. She is extremely professional, friendly and knowledgeable! I would recommend her to anyone. read more

I was worried that during the refi process was going to be very stressful. Jessica did not let that happen. No stress, super easy process. Jessica was up front, and knowledgeable. Not only was the process simple, but the refi was done super fast! Could not be happier with how this went. If there were more stars to give out, I would give them. read more

Jessica is hands down the best lender in Tucson. She is so knowledgeable, efficient and she ensured I got the best rate possible. She helped me through the stressful process of being a first time home buyer and made it as easy as possible. I recommend anyone looking for a home to contact Jessica. She made the home buying process stress free. read more

Jessica Moats made owning a home a reality. We were first time home buyers with a growing family and she made the process easy and effortless. She got us the best rate! Professional and always a call away! We have been in our new home for just over 2 months and we are grateful to her and everyone that's helped us at loan depot. read more