I didn't know that a mortgage broker could be such a positive part of buying a house…read more Tom was: -unreasonably fast in replying to questions. I don't think he sleeps. -thorough. All conversations were followed-up with an email. Emails were followed-up with a phone call. -knowledgeable. Tom knew more about renovation loans than the people who handled them professionally. I'm not joking. -involved. He came to my official signing just to be there to answer any questions that I might have. Mortgage brokers don't do that. In short, if you call Tom, your house-buying experience will be better.

I have made many mortgage loans in my life and have always dreaded the mortgage broker interaction…read more Not being from Tucson, and having two other brokers tell me how complicated it was going to be to finance a second home, I was losing interest in the whole deal. By chance I stumbled across Tom's Yelp review and decided to give him a call. From our first interaction I could tell he knew what he was doing and seemed to be giving me straight answers. He and his entire team ALWAYS returned phone calls in a timely manner and kept us informed about our loan process at all times. This guy and this office is as good as I've ever worked with and I've worked with many. Pleasantly surprised that Yelp worked for more than just restaurants.

Relocating to Tucson, so we were looking for a bank close to our new home - we decided on Foothills…read morebank and are happy we did. Mackenzie was very friendly and professional. We could tell that their entire team was dedicated to taking care of our banking needs. We chose a free checking account which is great. They have online banking and bill pay. The branch was quiet and clean and the neighborhood upscale and convenient. The parking lot was adequate and we were able to find parking without any problem. The staff were wearing masks and there was a plastic screen between us and the employee. We did not wear masks and no one hassled us.

Really sad to see that this bank only cares about money and not customers! I have never had an…read moreissue with their sister bank in Montana. Yet this bank treats single mothers that work and go to school that are lower income like garbage! Beyond disappointing and disgusting. They put on hold for weeks my stipend checks that I get from my school - so if you are lower income or middle class expect to be treated like garbage here at this bank. They wouldn't even resolve my issue. They are not about the community or customers- they are only about catering to the rich here at this location. I am not sure what that is called when lower class and middle class customers are treated totally different- but stay away from this bank as they don't care at all about their customers.

Outstanding customer service, insanely good. Answering emails at 10PM at night even on the…read moreweekends! Extremely knowledgeable and professional, the best of the best in the industry. Easy to communicate with, very pleasant and down to earth. Came highly recommended and still blew me away. Helped with purchasing the new house, recommended a closing company which the buyer of the old house used. 2 transactions can be double the stress. Jessica's assistance was instrumental in getting us over the finish line, especially considering how incompetent my real estate agent was. LoanDepot is superb to deal with as well, excellent website, both during the application and funding as well as for making payments. Would not use or recommend anyone else for RE financing needs in AZ.

Jessica was absolutely amazing! My husband and I were searching for an experience loan officer to…read morehelp us buy a 2nd home. We googled for the top loan officers and ran by Jessica Moats information. She had many years of experience plus she looked friendly in her photos, so we gave her a call. Since day one Jessica helped answer all of our questions. She advised us to do a couple things different and it worked out for the best. It helped with our interest rate! I can't thank Jessica enough for her professionalism, kindness, and always responding back to us promptly. We were able to complete the process within 4 weeks... Thank you, thank you Jessica. I will highly recommend you to anyone....and I know if we ever need a mortgage loan officer again it would be You! We are loving our new home!

The best experience ever! Mike and Dorothy have been nothing but help and made the process actually…read moresimple and enjoyable, which is hard to believe. They are courteous, kind, attentive, and simply the very, very best.

I cannot stress how awful, antiquated, and incompetent this company is. Their mistake has cost me…read more4000 dollars in insurance overpayments, and their bookkeeping is so poor that they can't even give me an accounting of what they paid via my escrow. They paid on a cancelled policy for years, added on another policy and didn't tell me for YEARS. Just so terrible and I hope anyone reading this choses a more competent company that actually exists in the 21st century.

Ian is an incredible human being. Beyond that his dedication, education, and attention to detail…read moremake him perfectly suited to mortgages. You could not have a better person working on your behalf. He follows up meticulously and makes you feel comfortable that there won't be any problems. I recommend him very highly.

HELL YES! I'm letting everyone know how well you and the…read moreteam did. The updates were spot on, everytime we were asking ourselves what's going on BOOM update email would come through... like you were reading our minds! Thank you Nova Team

Neil Goldstein Neil is a Five-Star Loan Officer who works…read morevery hard on behalf of his Clients to always get the best rates and terms for them.

My realtor recommended Anabel Thrall at Altitude Home Loans for financing when we were looking to…read moremake an offer on a house we absolutely loved. Anabel sprang into action immediately and worked after hours to get our initial preapproval completed so we could get our offer in quickly. Once our offer was accepted, Anabel worked expeditiously to ensure we could meet the seller's request for a 30 day close. I am a consultant in the banking industry, and I know how some mortgage loan processing can drag on, and/or how bad service can make the process so much more difficult than it has to be. Anabel and her team made it as seamless as possible, while providing guidance along the way. I would highly recommend Anabel to anyone looking to make their home loan process as pleasant as possible.

100% EXCELLENT!!!! Every step of the process went so…read moresmoothly and stress free, we were delighted with all aspects of our loan process! Patrick Randles was super communicative, keeping us well informed and was great to work with. If you go with him and Nova, you'll be glad you did!

Patrick had a tough job. My portfolio is complicated and time consuming and he had to put it…read moretogether in less than 30 days for it to close on time. He ran into some additional challenges, but worked right through them and got the job done. I've bought a lot of properties and this was by far the easiest. Thank you Patrick!

My wife and I financed our new home through Nova Home Loans. They worked through the challenges of…read morefunding a retired couple with assets but reduced income. Thank you to the incredible Joplin Team, we got a super home in Oro Valley.

From the owner: The Joplin Team is led by Hannah who joined NOVA Home Loans as a Loan Officer in 2005 and has found…read moresuccess through her personal, compassionate, and committed approach to mortgage banking. She takes great care to assist her clients in defining their wants and needs and strives to stay abreast of new guidelines and program offerings to educate all borrowers as to their best loan options. She is truly passionate about helping her clients reach their financial goals. She feels that communication is the single most important tool in a loan transaction because most consumers are unfamiliar with the loan process. She is fastidious about providing progress updates to all parties involved in the transaction.

Jobe Repola has been an absolute pleasure to work with. If you are looking for a Mortgage…read moreProfessional in the Tucson area or Arizona, you will not find a more trustworthy, hard-working, enjoyable loan officer that Jobe. He's a great communicator with the experience and industry insight that exceeds expectation! I agree with the rest of the reviewers that he is one the of the best Home Loan Professionals in the business!!

Jobe and his team did a wonderful job financing my first house. Selecting him made what could have…read morebeen a hairy situation run smoothly. I'm very grateful for having picked Jobe's team and highly recommend them to anyone. Once I found the starter home I wanted, we realized getting it would be very tough: the home had two offers fall through including a cash offer, was a short sale, and required repairs to the roof before moving in as I was financing with FHA (203k). Jobe stepped in not only to sort out the financing options but took it a step further and helped convince the rightfully pessimistic selling realtor that a cash offer or traditional financing wasn't needed. This was crucial as the timing for this home was incredibly tight given the length of time on market and getting the selling realtor on board was key to my offer being accepted quickly. Once we moved forward, Jobe coordinated with the contractors and sorted out all the fairly complicated 203k details in addition to keeping me honest about moving forward with all the mortgage details. He even provided a reference for a contractor familiar with the tricky financing situation. This proved to be an ace in the hole as another contractor backed out at the last minute without any warning, putting close in serious jeopardy; Jobe was able to get the referred contractor to takeover the other contractor's role in a few days' time to keep everything on track. I'm very grateful for having Jobe manage my mortgage process as his experience and connections with the local community were key factors in closing on my home.