This was one of the best things I have ever had done to me. I had Tip give me a Thai massage and my…read morebody had never felt better. Easy scheduling via text and easy to find! Very relaxing environment

Had a great massage experience here! We were on a cruise and stopped in Victoria for a day. Instead…read moreof sight seeing, we went for a much needed massage. We had a 2-hr massage (hot oil) which was incredible and put me to sleep. Their traditional Thai massage is great too! I would recommend getting a massage here versus on the cruise ship which is 2-3 times more expensive. Recommend making an appointment in advance.

Wow! Well deserved massage after a busy day walking around downtown Victoria and the Butchart…read moregardens. My hubby and I called at 5:30pm and we were able to get a 6pm couples massage. We had the Thai deep tissue massage for an hour $100 each. It was so relaxing! Jasmin and I believe Heather? were the ones who helped us. They were so good and even did a consult beforehand to see which areas we wanted to focus on the most. The massage included the use of oils and also stretching. The pressure was perfect, they kept checking to make sure we were happy with it or if we needed lighter or deeper pressure. We were so happy to have found this place. Customer service was great, they were so welcoming, friendly, and best of all the massages were amazing! Pro tip, they are inside a building and you have to be buzzed in. Plenty of paid street parking available. Also bring cash because there is a charge if you use a credit card. Overall we definitely recommend this place and would definitely come back again if we are in the area!

My husband are on vacation and we really needed a massage from all the walking and traveling…read more Violet and Heather hands down gave us the best massage and focus on areas that need attention. They listen to what you needed. I suffer from scoliosis and lymphedema and they helped with Swelling and tightness in shoulders and lower back. You will not regret the care they take and they are very kind!

I dropped in in late September to Sunshine massage for my first visit with Jini my lucky day!…read moreShe was better than wonderful. I am looking for to another massage next week and will book in advance to ensure I Jini is there. My back isn't sore anymore but I'm coming back anyways. Brian

I enjoyed a wonderful body massage, very useful for my cervical spondylosis, thanks to the gentle…read moremasseuse.

I went to Nami massage today for an old shoulder/neck injury. The office was a beautiful and well…read moreequipped and the session was both enjoyable and very effective in freeing up my shoulder. The night after I received a session I could sleep all night and even slept in. (Before this session I couldn't get a night's sleep because of pain in the shoulders!) Nami blended Thai massage with oil massage ... Due to a surgery she could not work on my right leg but she did an excellent job of integrating the rest of the massage such that I felt completely rejuvenated from the treatment. I teach massage and energy work myself and would highly recommend her work and technique.

My massage was incredible, I had a 90 minute massage split between a traditional Thai massage and…read moremassage using oil. Nami found knots I didn't know I had. Highly recommend. I will be back.

Spa robes were luxurious, I felt welcomed and relaxed arriving early. Able to sit with tea in the…read morelounge before service. I got a massage with facial Bliss package. Service was great, however, I felt pushed to buy products after which was a big turn off. I was told about it on the table during facial, then again when walking to the change room, then again as I was changing the woman came back and told me more about it and they would be on the counter. I was interested at first, but after feeling really like I had no option, I was out of the sale. I don't like that. I absolutely have an option. I loved the products and the woman was kind, knowledgeable definitely, we chatted a lot during services, but I do not like feeling like I am without option to go without if I choose. It felt like I was obligated or something. I told the front desk it's more than I wanted to pay and I will pass now.

Awful place - they took a reservation then claimed they couldn't find it and then told me they were…read morecharging me because I didn't cancel in time. Unorganized. Totally unprofessional. DO NOT GO.

If you're considering the Kapha season retreat but are not sure if it's worth the money, let me…read moretell you it most definitely was worth every penny! That was the most incredible thing I've done for myself. You must request Anu! I live in California otherwise I would be going to see Anu weekly! I could feel her considerate care and warm energy every step of the way. I requested hard pressure and Anu really delivered. She was able to release so much tension from my body while also keeping the massage relaxing and peaceful. This was a two hour experience and I really felt Anu gave her all for the entire duration. Even at the end she was so kind and compassionate, noting areas of my body she noticed were carrying stress and congestion and gave me special aftercare and maintenance instructions. I teared up at the end in this moment of my body feeling so good and feeling so loved and cared for for two full hours- what a beautiful thing I really think everyone should experience.

Ok I see they don't have any new yelp reviews. I must say I've been to Sapphire 3 times in the last…read moremonth. I have had great service all 3 times. From the front Desk reception to my last facial with Sheila. I did the Ayurvedic hot oil treatment on my for head that was so calming and quite interesting. I feel asleep in 20 min . Then I got a relaxing massage and my masseuse was very kind and through, she was good. Now Sheila did my facial for 90 min and that was the best facial I've ever experienced any where hands down. Her calming sense and hands are just magical. She actually has a wonderful system / procedure she does and her massage is everything.... she has a gift for taking care of her clients. She is lovely... I am truly grateful for her I've booked my next facial in 6 weeks again. This is not cheap but it is so worth it if u want to relax and have the best experience. My face was glowing. Thank you Sapphire spa.

Loved this place. It was professional, clean, friendly and when I was there did a neat snowball…read moremelting experience in the sauna that I enjoyed. Overall really helped my muscles recover.

This place was a good value. But I wouldn't return…read more On our visit the spa was way overbooked, noisy, and not as clean as I would have preferred. There were several large groups chatting away and moving in unison, which made it really tough to find a spot in the sauna or cold plunge. The front desk also didn't adequately explain spa courtesy so people were not showering and rinsing prior to participating. I think it would also help to have attendants cleaning more frequently to prevent hair and other flatsom from building up in the shower, the floors, the cold plunge, etc.

I had come for a drop in session of a massage. I have to say, it was not what I was expecting…read more Please note I had this done for my birthday back in April 2025. Apon arrival everything was good, however things quickly declined as the masseuse answered her phone multiple times during the session, used very blunt force (but also my bad for not noticing how rough she was going on me at the time) and I have to say as it is now almost the New Year of 2026, I still have back pain from this place. My shoulders are always tight now and my lower back is constantly giving off pain to so me degree. I wish my experience was better but it was nothing like what previous reviews state from 2023 and backwards. I do not think I will come back and was also informed this is a "happy ending" parlor but a tad sad it was never offered to me (if that is the case). The atmosphere of the place was okay but a tad loud for my personal preference for a massage and overall put together but cold have done well with a sweep and better tables to lay on.

From the moment you enter, prepare to be whisked away to a warm, calm, serene oasis in the city. My…read morewife and I got the 90 minute couples massage, which is my exact recommendation if you are touring the city by foot. Gentle stretches, warm oil, firm pressure, and ultimate relaxation is what you can expect at this hidden gem.

Customer service at the Reception managing (or not managing, in my case) appointments and…read morecommunications with client/s will benefit form considerable improvements. I was disappointed at how my appointment was handled by one of the staff, who interrupted my conversation with the receptionist (the other staff). While cancelling my appointment (which was booked in advance) no efforts were made to reschedule or provide alternative masseuse/masseur... not to mention "we are sorry , it did not work out today". Staff was _rude_ outright (while smiling at you). Management was not interested in my feedback (post-event): was not listening, interrupting, and trying to "sell me" their busyness model: billing structure and bottom line, instead. yowza ! way to go ...

Why was my review in 2021 DELETED? I thought YELP was fair…read moreand reputable? Something doesn't smell right if you are deleting honest reviews because of a side deal with the business....Disappointing!

We visited Victoria for 3 days and my husband surprised me with 2 spa treatments back-to-back: a…read more60-min Stress Relief Massage with Cadence & a 105-min Fire & Ice with Karla. They were both amazing! Cadence was so nice & friendly, we chatted during the massage. She really got in there and helped relieve the tension in my neck/back area where I wanted her to focus on. It felt soooo good! I really appreciated that she asked me if I wanted more or less pressure and what areas to focus on. She was fantastic! I highly recommend Cadence for a great massage. I had a 30-min break in between treatments so I sat in the lounge and had hot tea and snacks. I was so relaxed and felt so pampered. Then Karla came to get me for the Fire & Ice treatment. She first scrubbed my whole body to get rid of dead skin, she wrapped me up like a cocoon, she used hot stones, she gave me the best facial that I ever had (I had many in the past), using cool gels and a couple of cool & tightening masks, she checked my pores, she put this thick gel in my hair and scrubbed/massaged my scalp. OMG! I was in heaven! Everything felt soooo good! This was hands down the BEST spa treatment that I have ever had. I just recommended it to a close friend in Seattle and she just booked a trip to Victoria just to get that treatment. Karla said "Fire & Ice" is a summer promo but I hope it stays on the menu permanently. Thank you both Cadence & Karla for your superb service! Thanks to Lauren also for guiding/directing me inside the facility.

Pedicure fabulous with Sophia! I recommend it as best place fo pedicure in Victoria, BCread more