Please note: Birthday person does not eat for free anymore! No one will remind you until it is time for you to pay. Then they will say happy birthday to you.
The pandemic has changed our lives meaningfully, and AYCE restaurants were no exception. Rising prices are palpable, and I get it. Even with this challenge, many places still offer a great experience, and unfortunately, this place does not.
I visited with my friends to celebrate a birthday. The person who booked us did not inform us that the birthday person could no longer eat for free. Also, there were no dancers anymore, and we were not impressed.
The waitress who seemed to be the main server for our table was insincere and rarely visited our table. She hardly cleaned our table and never really tried to get new plates when they got dirty or offered dessert when I clearly said that we were ready for them. We were not having a good time and never bothered to ask for the birthday celebration with the cake I brought. So, I asked her to bring it back to us at the end of the meal. She did not even think twice about putting it on the dirty table, where many servers had dropped steak slices and other food particles. We had to ask her to put it on the seat so that the birthday person could bring it back home without making her hands dirty. I found it very inconsiderate and not deserving of the 18% tip included in the meal.
Besides the waitress, other male servers who carved steaks tried to chat with us and asked us what we wanted to eat. Even though visits were noticeably fewer, they increased the variety by introducing lamb and short ribs. Lamb was all right, and short ribs were a decent distraction if not over-seasoned. They now grill the chicken perfectly, then serve it in a bowl instead of overcooking them on a skewer. I think the grilled shrimp, top sirloin steak, and grilled pineapples were just like how I remembered them.
One downside was that because the serving cycles were infrequent, we actually could not try all the meat options they had on the menu. There were steaks wrapped in bacon that I saw served after our 2-hour seating at the table had passed. As for the sides, there were no more salad bars. You have to use the QR code to see the menu and then verbally request them to the server. Since our waitress never visited us, we had to grab other servers who passed by our table. It was inconvenient because the menu used Brazilian words and did not explain what they were with explanations or pictures. We got grilled mushrooms, grilled potatoes, and mashed potato cakes. They were made to order and tasted good. I wanted simple condiments like olives, pickles, and pickled peppers. However, I could not readily find them on the menu and could not order them. The desserts were overall let-downs in terms of quality. Mini churros were smaller than a pinky but still had good flavour. Berry cobbler was like a berry cake, and the gelato tasted more like ice cream. When I ordered gelato and cobbler simultaneously, I noted that they put one scoop of ice cream over the cobbler. However, my friend who just ordered gelato got a bowl with three scoops.
Overall, I could see that the restaurant changed dramatically for the worse. They kept the quality of some of their signature offerings. However, the drop in frequency of steak slices made it less of an AYCE experience and more of a food ration experience. They removed their signature token, and I could see why - there were not enough visits in the first place to need a stop sign! The poor experience with the waitress was the final nail in the coffin for me. The restaurant fixed the tip at 18%, which I thought was very high. There was no quality control in service. I would not be coming back and cannot recommend this place to my worst enemy. Considering that we almost paid $100 per person, I would wait for others who can afford such luxury to write favourable reviews before reconsidering this place. read more