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It's an okay HK style café with a decent menu. Pork cutlet was chewy. Stay away from it. Fish was okay and the soup was nicely made. Nice servers. Pretty attentive to our needs. Okay to go there again.
Lunch Special Rules!! This spot might just have the best value lunch in town. For only $12.99, you get a rotating daily special that includes soup, a main, and coffee or tea. Hard to beat in a sit-down restaurant setting. We visited on a Friday and tried the Pork Chop with rice/spaghetti. Two huge chops arrived pan-fried to perfection--tender, juicy, and protein-forward. Any meat lover will walk away happy. We also shared the Curry Beef Brisket with Spaghetti. The brisket was tender, though the curry leaned a little too creamy for my taste. Soups (borscht and cream) were simple but satisfying, exactly what you'd expect in a comforting cafe. The Hong Kong-style milk tea was a highlight--freshly made, strong, and served piping hot. Service was fast and efficient, even though we came just after the lunch rush. The interior is clean, spacious, and welcoming. Highly recommend their lunch special--it's one of the best values you'll find in Scarborough.
Nice to find a HK Western style restaurant. They have a variety of western menu items. Food exceeded expectations. The rack of lamb was cooked nicely and seasoned well. The smoked duck breast was much bigger than expected and filling. Service was friendly and attentive. Restaurant is family friendly as well.
This is a nice spot for western seafood and grill with a bit of East Asian fusion. I've been here twice now and have always found their steaks to be cooked perfectly and of good quality. Most recently I came with a large group and got the tomahawk set menu for 4. The steak was perfectly cooked but I wish they would have sliced it up for us rather than serve it whole with a fork and knife. The meal also came with 2 one-pound lobsters which tasted good but I don't think it was quite 1 pound each. Also on our plate of lobsters only one half had an actual claw. I've also had their German style pork knuckle which was excellent but wish it came with more of the sides to balance out the big portion of meat. Service is attentive and friendly, but was a bit rushed.
2nd time around, I went with my mom for lunch. The restaurant was also quite busy, and we got the last 2-seater table. We ordered the breakfast menu again, and this time I asked for no additional salt on my eggs, and it was PERFECT! My mom really enjoyed her truffle eggs and I got the corn beef scrambled eggs this time - I loved my dish :) The staff are all friendly and courteous as always. The place looks bright and clean. Food and drinks come out quite fast. We will definitely come back again to try the dinner items next time!
Quite a let down as all the dishes we ordered didn't really have great flavour to any of it. Came during lunch and I was surprised that the interior looked pretty nice. It's a modern take on a HK cafe serving pastas and rice dishes. They have a set lunch menu from 11am-3pm that comes with Russian borscht soup and tea or coffee with the food dish. Here's what we got: Borscht soup 3/5 - It was okay. Nothing too spectacular and memorable. A staple for any HK cafe though. Japanese style fried chicken and egg with rice 2/5 - Was not really a fan of this dish. Can probably skip this dish. Ox tongue on rice 3/5 - Looked good. Came with about 4 pieces of ox tongue and a peppery sauce. It was okay. Chicken steak on spaghetti 2/5 - Very bland and tasteless. Although the chicken portion was large, overall the taste was not there. Rose spaghetti 2/5 - It comes with "seafood", but mostly just shrimp, squid and imitation crab meat. This really did not hit the spot at all as the sauce was not that great. Pasta was cooked perfectly though. Service was also spotty with a hit or miss with certain servers walking around. Our server while taking our order decided to greet a walk in and seat them first. Which was odd, since there were other servers just standing around. Unfortunately this place was not it for me and I probably won't be coming back until I see improvement in their reviews from others.
I visited 389 Cozy Restaurant a few nights ago and, unfortunately, was quite disappointed by my experience. We had a reservation for 7:30 PM and arrived at 7:25 PM, but were not seated until 7:40 PM. A couple with the same reservation time who arrived after us was seated before us, possibly due to their familiarity with the staff? We did not receive an apology for the delay; we were simply informed that all seats were occupied. Additionally, while the restaurant is quite dimly lit and most tables are equipped with detachable lamps, our table was the only one without a lamp. Our server didn't check on us throughout dinner, we had to call for her for our order, bill and for some extra water. She was however quite attentive to the the tables around us checking in on them, refilling their water, etc. I partially believe this might be because my partner are younger but we're paying customers and should be treated the same as everyone else. We ordered several dishes, including the Smoked Salmon and Chicken Spaghetti in Cream Sauce, Smoked Salmon Spring Mixed Salad, Grilled Japanese Calamari, and the $10 promotional steak (8 oz) that is usually priced at $38 for a 10 oz portion. I would advise against the smoked salmon salad, which, at $15, contained only three pieces of smoked salmon and a small portion of salad. The grilled calamari, also $15, was good but contained several bones, which was unusual for a restaurant (in my opinion as I've never had bones in my grill calamari anywhere else before). When we inquired about this, our server responded dismissively and appeared annoyed. The only reason why we asked about it was because we had initially thought it was a plastic. Additionally, my steak was more medium than medium rare (it's hard to tell because of the lighting), though I still found it enjoyable. The pasta was well-seasoned and appropriately portioned. Customer service is crucial in the restaurant industry, and unfortunately, we did not feel that we were treated with the courtesy we expected. Given the competitive dining scene in Markham, I hope this establishment can improve its customer service. Based on this disappointing experience, I won't be coming back which is sad because I initially also wanted try their lunch menu.
Food was alright, i didn't enjoy the chicken cream of spinach casserole i personally got but everyone else's food at the table was pretty decent! my "cream of spinach" pasta was more like cream and spinach, but i thought the chicken tasted good. also keep in mind that cold drinks are +$1.5 even though it isn't disclosed on the menu (and they charge for take out containers)! would go back to try their dinner menu maybe and one lady gave really great service!
Came here for dinner after trying to discover new restaurants to try. Servers were super attentive however did not explain the menu very well. Upon seating we were provided menus and was told they only serve dinner at this time during dinner time. I looked at the menu and only saw a couple items on one page ( set menus ) and the flip side being more items. I wasn't sure if she said they were only serving the set menu side so I had to clarify if the flip side also is available to which the answer was yes. After contemplating, we decided to order the pork knuckle (40 min wait time as they mentioned) after seeing another table order it and they said it was good. The menu is not clear for the set menu and very confusing and our server didn't explain properly. I thought it menu only comes with coffee or tea, therefore we ordered garlic bread as a starter and the server failed to mention that the set menu already includes garlic bread as an appetizer and we were shocked when it arrived by the another server who explained " this garlic bread is for set menu and this is your additional order of garlic bread". I was so confused because I wouldn't have ordered if I was told and would've ordered something else as an app. We also were not told soup was included in the set menu until I was reading the menu and asked the other server to clarify if the soup is included and if we had a choice between the two offered, to which the server replied yes. So I asked her to provide us with the Russian soup. Again, the server who took our order failed once again to disclose this or ask us about which one we wanted. Food wise, the pork shoulder was ok, it was fried very crispy however it lacked taste, kind of bland. I would say the menu needs to be more clear for the set menus side as it doesn't have any explanation and kinda confusing or the servers needs to properly explain the set menu to customers. I will be back to try lunch menu as it did intrigue me. But dinner menu was ok.
This place is great for family dinners. Duck was well seasoned Service was amazing Good ambiance
I was surprised to see that there was a new "HK" styled restaurant opening up in the area - I feel like nowadays they're a rare breed and more often than not either closing down or not very authentic. The interior and atmosphere of the restaurant are very nice. The area's clean, spacious, and servers were very polite. We ordered from the lunch menu, which offered a range of dishes you'd find in a traditional HK cafe like curry rice, eggs and toast, fried rice, etc (though they don't serve baked pork chop rice unfortunately), and each item came with a soup and drink. We got 3 set meals: white sauce with seared fish with hot milk tea and borscht, curry beef over rice with cold lemon tea and cream soup, and a "Japanese" styled pork katsu rice also with hot milk tea and borscht. So for the good - the milk tea tasted pretty strong and wasn't watered down. The borscht had a nice flavour and had a lot of veggies in it, though maybe a bit salty depending on personal preference, and the cream soup was also good. Similarly, the curry rice (has peanut chunks in it) was also tasty and portion size was pretty decent. On the other hand, the cold lemon tea tasted like Brisk/Arizona and the white sauce fish rice portions were tiny and didn't have enough sauce. The pork katsu was dry and flavourless and I think portion size was also a bit on the smaller end. While none of the food nitpicks are a real deal breaker, we probably won't be coming back because the prices are on the higher side - averaging $15-20+ per dish, with our total of 3 meals coming up to $60+. I understand that this is pretty standard nowadays considering we got a drink and soup alongside the food, but there's something that's just missing compared to more traditional cheaper + heartier offerings of other cafes and I'd probably lump 389 into the more inauthentic bucket.
Food was just okay but I liked the puff pastry with soup. Service was good. Atmosphere was nice and restaurant was clean.
4 months ago
Visited 389 Cozy for afternoon tea around 4pm. Pricing was reasonable overall, and the food itself was decent. The portion sizes were a bit smaller than I personally would've liked compared to some other spots, but the quality was still solid. The atmosphere was comfortable and made for a nice afternoon tea experience. We were one of two tables of clients there, pretty quiet place. Overall, a pretty decent place if you're looking for a casual place to eat. read more
7 months ago
HK-style western restaurant. Lunch special is great here. Huge portions for about $15 - more than enough for 2 meals. Their other menu items are standard pricing but the taste is acceptable too. There was a small line up during lunch time. read more
8 months ago
Visited here for a one day promotion only porkchop with blackpepper sauce oe gravy sauce over rice or spaghetti for $10 comes with daily soup and hot coffee/tea. One day ONLY Feb 6, 2026. $10 porkchop special deal was a great value and large portion with 2 big pieces. Porkchop was tender and juicy. Gravy sauce was okay but slightly bland imo. Porkchop with Caesor salad $17.99 felt slightly pricey when compared to the promo deal. Porkchop was also tender and large portion size. Ox Tongue with black pepper sauce over rice was okay. Blackpepper sauce is spicy but lacks fragrant taste of black pepper flavour. Overall experience was okay. I would give it a 3.5 stars. read more
10 months ago
Lunch Special Rules!! This spot might just have the best value lunch in town. For only $12.99, you get a rotating daily special that includes soup, a main, and coffee or tea. Hard to beat in a sit-down restaurant setting. We visited on a Friday and tried the Pork Chop with rice/spaghetti. Two huge chops arrived pan-fried to perfection--tender, juicy, and protein-forward. Any meat lover will walk away happy. We also shared the Curry Beef Brisket with Spaghetti. The brisket was tender, though the curry leaned a little too creamy for my taste. Soups (borscht and cream) were simple but satisfying, exactly what you'd expect in a comforting cafe. The Hong Kong-style milk tea was a highlight--freshly made, strong, and served piping hot. Service was fast and efficient, even though we came just after the lunch rush. The interior is clean, spacious, and welcoming. Highly recommend their lunch special--it's one of the best values you'll find in Scarborough. read more
Nice to find a HK Western style restaurant. They have a variety of western menu items. Food exceeded expectations. The rack of lamb was cooked nicely and seasoned well. The smoked duck breast was much bigger than expected and filling. Service was friendly and attentive. Restaurant is family friendly as well. read more
2 years ago
This is a nice spot for western seafood and grill with a bit of East Asian fusion. I've been here twice now and have always found their steaks to be cooked perfectly and of good quality. Most recently I came with a large group and got the tomahawk set menu for 4. The steak was perfectly cooked but I wish they would have sliced it up for us rather than serve it whole with a fork and knife. The meal also came with 2 one-pound lobsters which tasted good but I don't think it was quite 1 pound each. Also on our plate of lobsters only one half had an actual claw. I've also had their German style pork knuckle which was excellent but wish it came with more of the sides to balance out the big portion of meat. Service is attentive and friendly, but was a bit rushed. read more
2 years ago
2nd time around, I went with my mom for lunch. The restaurant was also quite busy, and we got the last 2-seater table. We ordered the breakfast menu again, and this time I asked for no additional salt on my eggs, and it was PERFECT! My mom really enjoyed her truffle eggs and I got the corn beef scrambled eggs this time - I loved my dish :) The staff are all friendly and courteous as always. The place looks bright and clean. Food and drinks come out quite fast. We will definitely come back again to try the dinner items next time! read more
Quite a let down as all the dishes we ordered didn't really have great flavour to any of it. Came during lunch and I was surprised that the interior looked pretty nice. It's a modern take on a HK cafe serving pastas and rice dishes. They have a set lunch menu from 11am-3pm that comes with Russian borscht soup and tea or coffee with the food dish. Here's what we got: Borscht soup 3/5 - It was okay. Nothing too spectacular and memorable. A staple for any HK cafe though. Japanese style fried chicken and egg with rice 2/5 - Was not really a fan of this dish. Can probably skip this dish. Ox tongue on rice 3/5 - Looked good. Came with about 4 pieces of ox tongue and a peppery sauce. It was okay. Chicken steak on spaghetti 2/5 - Very bland and tasteless. Although the chicken portion was large, overall the taste was not there. Rose spaghetti 2/5 - It comes with "seafood", but mostly just shrimp, squid and imitation crab meat. This really did not hit the spot at all as the sauce was not that great. Pasta was cooked perfectly though. Service was also spotty with a hit or miss with certain servers walking around. Our server while taking our order decided to greet a walk in and seat them first. Which was odd, since there were other servers just standing around. Unfortunately this place was not it for me and I probably won't be coming back until I see improvement in their reviews from others. read more
5 months ago
I visited 389 Cozy Restaurant a few nights ago and, unfortunately, was quite disappointed by my experience. We had a reservation for 7:30 PM and arrived at 7:25 PM, but were not seated until 7:40 PM. A couple with the same reservation time who arrived after us was seated before us, possibly due to their familiarity with the staff? We did not receive an apology for the delay; we were simply informed that all seats were occupied. Additionally, while the restaurant is quite dimly lit and most tables are equipped with detachable lamps, our table was the only one without a lamp. Our server didn't check on us throughout dinner, we had to call for her for our order, bill and for some extra water. She was however quite attentive to the the tables around us checking in on them, refilling their water, etc. I partially believe this might be because my partner are younger but we're paying customers and should be treated the same as everyone else. We ordered several dishes, including the Smoked Salmon and Chicken Spaghetti in Cream Sauce, Smoked Salmon Spring Mixed Salad, Grilled Japanese Calamari, and the $10 promotional steak (8 oz) that is usually priced at $38 for a 10 oz portion. I would advise against the smoked salmon salad, which, at $15, contained only three pieces of smoked salmon and a small portion of salad. The grilled calamari, also $15, was good but contained several bones, which was unusual for a restaurant (in my opinion as I've never had bones in my grill calamari anywhere else before). When we inquired about this, our server responded dismissively and appeared annoyed. The only reason why we asked about it was because we had initially thought it was a plastic. Additionally, my steak was more medium than medium rare (it's hard to tell because of the lighting), though I still found it enjoyable. The pasta was well-seasoned and appropriately portioned. Customer service is crucial in the restaurant industry, and unfortunately, we did not feel that we were treated with the courtesy we expected. Given the competitive dining scene in Markham, I hope this establishment can improve its customer service. Based on this disappointing experience, I won't be coming back which is sad because I initially also wanted try their lunch menu. read more
9 months ago
Food was alright, i didn't enjoy the chicken cream of spinach casserole i personally got but everyone else's food at the table was pretty decent! my "cream of spinach" pasta was more like cream and spinach, but i thought the chicken tasted good. also keep in mind that cold drinks are +$1.5 even though it isn't disclosed on the menu (and they charge for take out containers)! would go back to try their dinner menu maybe and one lady gave really great service! read more
Came here for dinner after trying to discover new restaurants to try. Servers were super attentive however did not explain the menu very well. Upon seating we were provided menus and was told they only serve dinner at this time during dinner time. I looked at the menu and only saw a couple items on one page ( set menus ) and the flip side being more items. I wasn't sure if she said they were only serving the set menu side so I had to clarify if the flip side also is available to which the answer was yes. After contemplating, we decided to order the pork knuckle (40 min wait time as they mentioned) after seeing another table order it and they said it was good. The menu is not clear for the set menu and very confusing and our server didn't explain properly. I thought it menu only comes with coffee or tea, therefore we ordered garlic bread as a starter and the server failed to mention that the set menu already includes garlic bread as an appetizer and we were shocked when it arrived by the another server who explained " this garlic bread is for set menu and this is your additional order of garlic bread". I was so confused because I wouldn't have ordered if I was told and would've ordered something else as an app. We also were not told soup was included in the set menu until I was reading the menu and asked the other server to clarify if the soup is included and if we had a choice between the two offered, to which the server replied yes. So I asked her to provide us with the Russian soup. Again, the server who took our order failed once again to disclose this or ask us about which one we wanted. Food wise, the pork shoulder was ok, it was fried very crispy however it lacked taste, kind of bland. I would say the menu needs to be more clear for the set menus side as it doesn't have any explanation and kinda confusing or the servers needs to properly explain the set menu to customers. I will be back to try lunch menu as it did intrigue me. But dinner menu was ok. read more
2 years ago
This place is great for family dinners. Duck was well seasoned Service was amazing Good ambiance read more
3 years ago
I was surprised to see that there was a new "HK" styled restaurant opening up in the area - I feel like nowadays they're a rare breed and more often than not either closing down or not very authentic. The interior and atmosphere of the restaurant are very nice. The area's clean, spacious, and servers were very polite. We ordered from the lunch menu, which offered a range of dishes you'd find in a traditional HK cafe like curry rice, eggs and toast, fried rice, etc (though they don't serve baked pork chop rice unfortunately), and each item came with a soup and drink. We got 3 set meals: white sauce with seared fish with hot milk tea and borscht, curry beef over rice with cold lemon tea and cream soup, and a "Japanese" styled pork katsu rice also with hot milk tea and borscht. So for the good - the milk tea tasted pretty strong and wasn't watered down. The borscht had a nice flavour and had a lot of veggies in it, though maybe a bit salty depending on personal preference, and the cream soup was also good. Similarly, the curry rice (has peanut chunks in it) was also tasty and portion size was pretty decent. On the other hand, the cold lemon tea tasted like Brisk/Arizona and the white sauce fish rice portions were tiny and didn't have enough sauce. The pork katsu was dry and flavourless and I think portion size was also a bit on the smaller end. While none of the food nitpicks are a real deal breaker, we probably won't be coming back because the prices are on the higher side - averaging $15-20+ per dish, with our total of 3 meals coming up to $60+. I understand that this is pretty standard nowadays considering we got a drink and soup alongside the food, but there's something that's just missing compared to more traditional cheaper + heartier offerings of other cafes and I'd probably lump 389 into the more inauthentic bucket. read more
7 months ago
2 years ago
Food was just okay but I liked the puff pastry with soup. Service was good. Atmosphere was nice and restaurant was clean. read more
2 years ago
2 years ago
Lovely new find in the area especially when we were craving for upscale Hong Kong western dishes. Staff was so detailed and ensure we were satisfied with our food. Rose spaghetti is a must try. read more
2 years ago
2 years ago
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389 Cozy - steak - Updated September 2026
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