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    Copa Airlines

    3.0 (8 reviews)
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    Ana P.

    I booked a flight with justfly 2 months ago, then they messed me up, they asked to call Copa airlines to change my flight, i have been tried to call them for over 2 weeks and my trip is supposed to be in two weeks. I call the Miami number, all numbers i found on the internet NO ONE PICK UP the phone. i want my case resolve as soon as possible my booking is PNR BTC4BE . this is hard to believe that big companies like that do not offer customer service.

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    8 years ago

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    Frontier Airlines

    Frontier Airlines

    1.4(701 reviews)
    1.4 miOrlando International Airport

    I flew from Orlando, Florida to Las Vegas, Nevada (with a stop in Denver, Colorado)…read more No real issues on my flight. The woman making the announcements was very chipper for a flight that boarded before six in the morning. In fact, part of her opening speech, she was almost singing it. This was actually pleasant. No real issues on my flight. It took off and landed on time and got me from point a to point b.

    If you ever wondered what it was like to cross the country to a new frontier in a covered wagon,…read morethen this Airline invokes the worst of the worst in travel options. I will say I have yet to fly Spirit. I first flew Frontier over 10 years ago since they had a Direct Flight from Orlando to San Diego. I got "the works" package or whatever they call it and it was wonderful. More recently, I was going to Charlotte and American was absolutely ridiculous at $800 round trip. Frontier had it for $182 with a "good" seat that I chose when booking the flight. Being somewhat unfamiliar with the process, and having priority boarding, I asked the 3 ladies at the counter, after standing there for a few minutes while they just BS'ed with each other how boarding works. They said they'd call for the priority boarding. Well, after listening and waiting and going through pre-boards and military and all of the other more deserving people getting on the plane, they never said the word "Priority", I guess they call it something different that's 'on the boarding pass which makes it confusing. As far as prices and getting there, it's a pretty good option even if you have a carry-on and are checking a bag. The drink and food options on the plane were a bit pricey so I'd say load up at the Airport first. You get what you pay for for sure. But they got me there on-time which is half the battle. But the gate staff was 1-star for being so unhelpful. I'd fly them again if I had to, but never again by choice.

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    Frontier Airlines - He doesn't care and she don't know what she's doing

    He doesn't care and she don't know what she's doing

    Frontier Airlines - Lid won't close on the commode! Seems bad

    Lid won't close on the commode! Seems bad

    Frontier Airlines - Exiting frontier

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    Exiting frontier

    United Airlines - Coffee Service

    United Airlines

    1.8(124 reviews)
    0.9 miOrlando International Airport

    Flew out of MCO the other day and it was a lacklustre experience. Despite being on the newer…read moreA321neos, the seat cushions were already worn out and the seatbacks were squeaky and somewhat broken already...yikes! We were slightly delayed pushing back from MCO due to a family that wasn't seated together along with another passenger that appeared to have a dirty seat cushion. We were able to make up time and landed at our destination on time. Cabin crew were typical of United, they got the job done... service was unlike any Asian carrier...quite far from it. It was nice to have a plane that featured a strong Wifi signal along with IFE featuring an individual screen The complimentary snack options were quite poor in quality. The buy on board options were also quite lacklustre. They seemed to be pre-packaged junk...quite literally.

    5 stars for United Airlines! In my opinion, they truly are the best airline for domestic flights…read more I love the mini TV's on the back of the chairs (even in economy), that has free movies, tv shows, flight trackers and more for in flight entertainment. There are also complimentary drinks and snacks offered onboard, the workers I encountered were also very friendly and helpful. I usually book flights by price, but may go out of my price filtering way to book United again soon, a great airline and flight home - and 10 times better than American Airlines!

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    United Airlines
    United Airlines
    United Airlines - This is how close the damn seat is in front of me.

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    This is how close the damn seat is in front of me.

    JetBlue

    JetBlue

    2.6(216 reviews)
    0.6 miOrlando International Airport

    Nancy booked us a vacation through Jet Blue Vacations and it was probably one of the best vacations…read morewe have every been on. Jet Blue took care of all our transportation with the exception of airport parking. Checking bags at MCO in terminal C was amazing. I was actually dreading check in and security but going through Jet Blue and Terminal C made everything seamless and easy. We were both able to earn points for future trips by downloading the Jet Blue app. All of the staff were friendly and welcoming, the planes were in excellent working order, clean, and staff were overall efficient. We received one free alcohol beverage both ways, free Wi-Fi, and Movies for our flights. The only hiccup we had with the transportation for our return trip home. The driver was on time but he took us 40 minutes in the opposite direction to pick up other customers then drove right by where he picked us up from again to go to the next two stops heading toward the airport. The pickup/drop-off route could have been planned out more efficiently. We were crammed in a little van for 2 hours for a trip that only takes 45 minutes to an hour. Other than that, everything else was great. We would definitely use Jet Blue Vacations again, it's a major bummer to hear that they are approximately $9.4 Billion in debt, and could be closing up; hopefully things turn around for the better. Regardless, we are thankful everything worked out as planned with our trip and think they did an exceptional job overall.

    Typically we have been flying with frontier and spirit because of fare prices.. but we were heading…read moreto PR and found a pretty good deal round trip on jet blue. We arrived SUPER early to the airport, got on the plane just fine and then the DELAY... 50 min waiting on the plane it was because the computer went out(pretty important). It wasn't pleasant but we got to our destination. On the way home.... ANOTHER delay!!! This time because of storm clouds... the pilot said it's better to wait than fly through them. We waited on the plane again. The staff was friendly, the bathrooms clean, the snacks good the seats ok. I'm always looking for the best deals. But over the past two yrs on other airlines mentioned above, NO delays! On our way home we had to check our bag at the gate because it was a full plane well they LOST our bag! We waited at the carousel, asked the info desk he sent us to the jet blue counter where the man said oh yes three more bags are coming out. So we walked all the way back to the carousel and waited... nothing... my husband went back and talked to the guy who looked it up and insisted it was on the way out. Now 45 min after.. finally they admitted to it being misplaced. They eventually found it. JetBlue is located in thermal C at MCO it's new and beautiful but there isn't a Dunkin.

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    JetBlue
    JetBlue
    JetBlue

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    Disney's Magical Express

    Disney's Magical Express

    3.4(180 reviews)
    14.2 miDisney World, Horizons West / West Orlando

    We've used the Magical Express at least 7 times now, and never had any issues. I recommend it, and…read moreit's very easy to use. If you have your Magic Band ready when you get off the plane, it's incredibly easy, and you just walk up and scan your Magic Band and they tell you what line to stand in. Line 10 is AKL for both villages and Coronado. A personal gripe of mine; I don't think Deluxe resorts should have to share busses. Before this trip, we'd always stayed at Polynesian and Grand Floridian. They are both Deluxe resorts, and they share with Contemporary, and all of those resorts are right next to each other, so it didn't really bother me. But this time we were at Animal Kingdom Lodge, and we stopped at Art of Animation and Pop Century before getting to AKL. I just think the Deluxe resorts are so much more expensive that they could get their own busses. In any case, I landed at the airport at 3:45, was on a bus by 4:15, and on resort at 5:07. I don't think it's worth the cost of an Uber to get there like a half hour faster, but that's up to you. One thing that's great about Disney is that you don't need to worry about transportation at all once you get there, and I really appreciate that. And if you check bags, you don't even need to get those, and they'll deliver them right to your room. I had a very early flight home though, and they picked me up excessively early. I got picked up at 5:30am for an 8:30am flight. I didn't have luggage, but if I did I could have checked it at the resort, so no one needs to be at the airport that early. I sat around for a good 2 hours before my flight. That might have been worth taking an Uber just so I could sleep another hour. It's still a great service though, and I plan to use it again next time. There's really no reason to spend extra on transportation when this is included with your stay.

    During our Disney vacations and staying at one of their properties we always use the Magical…read moreExpress. It's great if you don't need to rent a car as you can use this bus service from and back to the airport. I highly recommend it. Then just use the free Disney transportation to get to parks and shopping. Never had a bad experience! Clean and comfortable buses, with professional courteous drivers. Charging ports on the bus along with TV's showcasing Disney info and trivia. They have this down to a science. Be sure to tag your bags correctly, and they will get them for you, and they magically show up at your hotel. The buses run on specific schedules and based on the time of your flight be prepared to leave a bit earlier to the airport. I read this service will end in 2022. Sad, as it's a terrific perk.

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    Disney's Magical Express
    Disney's Magical Express
    Disney's Magical Express - Disney's Magical Express boarding area at MCO.

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    Disney's Magical Express boarding area at MCO.

    Allegiant Air - My dog fitting in her carrier and resting comfortable.

    Allegiant Air

    1.9(197 reviews)
    24.1 mi

    Why go to Sanford when you get cheaper flights from Orlando? I thought that since I was going to…read moreHarrisburg and Allegiant flew straight there that it would be better for me to go via Sanford. At this point, I want to say that the Sanford Airport and the Harrisburg Airport are small, efficient, and easy. Five stars to the airports, but not to the airline. The "budget" airline charged three of us over $1,200 RT, which was significantly more expensive than flights from Orlando to Philly (of course, I would have needed a car to make the drive to Harrisburg, but I could have used a car a couple of times on the trip. Now, for Allegiant's extras and lacks: No tv screen; No pouch to store your bottle of water or book on the Airbus; Seats don't recline; Even water is 3 bucks; Checked bags are $70-75 each way, depending on when you choose to pay. (Maybe next year they'll install pay toilets!) Nope! Once was enough for me.

    it was horrible. Flying from Nashville to Sanford. We were supposed to board at 7:15. we heard…read moreother people commenting that it had changed to 9:15. We asked at the gate and they had no idea why it was delayed. called the priority customer service line. first call disconnected. Called again, no information other than delayed. Finally we learn it is a flight attendant issue. We are delayed because she has to drive from Knoxville. Finally called for boarding around 10:10 they called Priority Zone One. all one sentence. Well, they meant both priority and zone one. we were priority but zone 4. So, we waited. No, should have boarded with the zone one. Boarded the plane thanked the attendant for being there. He advised he was not flying with us. Just waiting for the attendant to drive in from Knoxville. We had another 20 minute wait before she arrived. Had to have 4 attendants on board. Why make us wait that long? Nashville is a large area - should not have to wait for a almost 3 hour drive from Knoxille.

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    Allegiant Air
    Allegiant Air
    Allegiant Air - No update on the board

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    No update on the board

    Virgin Atlantic - First meal

    Virgin Atlantic

    3.8(8 reviews)
    0.0 miOrlando International Airport

    Flew Economy to London and had a great experience…read more The attendants at the bag check were extremely friendly and made sure to answer all of my questions. I got to the airport 2 1/2 - 3 hours before my flight, so going through security check was an extremely quick process. It may have lasted 10 minutes in total, which was amazing because the estimated time said it'd take at least 24. The flight was about 9 hours long, but the entertainment system shockingly had really good choices so it kept me entertained when I was tired of listening to the music on my phone. British Airways is still my favorite, but Virgin is definitely being added to the list.

    Booked our London flight with Virgin Atlantic through Delta Airlines for non-stop flight from…read moreOrlando. Booking everything online with Delta was super easy and our information was transferred to Virgin Atlantic including our points. All we had to do from that point forward was download the Virgin Atlantic app on to our phones to get updated flight information. The only thing that didn't get transferred was his KTN. Navigating their website and app was a bit confusing so the day we flew out, we had to update his KTN with the check-in agent. If you're a government employee, this can be a hassle and set back if you do have precheck. The check-in agent has to manually enter the KTN for you. This was a minor setback that we had for my hubby. But no big deal.. we got to the airport 3 hours prior and got everything squared away in time. Now to the flight... the flight was smooth, no turbulence whatsoever. What was suppose to be an 8 hour flight turned into 7 hours so we ended up getting to London an hour earlier. It was a full flight, probably about 200 passengers on board. The flight attendants were amazing. We were served food and drinks every hour. They provided head phones, blankets and pillows. I couldn't sleep on the plane because I was so excited to be on vacation so I watched 4 movies. Would I fly with Virgin Atlantic again? Absolutely!

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    Virgin Atlantic
    Virgin Atlantic
    Virgin Atlantic

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    Copa Airlines - airlines - Updated May 2026

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