Servicing area and appointments on time very responsive respectful courtesy at best tooread more

Taken from SureCritic:…read more Hi The Team at, A new review was posted to SureCritic for MNM Auto: Mechanics Near Me . BUBBY B. on 09/27/2023 5 out of 5 stars -- Recommends Rating 10 Business ID: 3136815 -- Order ID: 2504 Great Customer Service I stopped by because I had a major problem with my vehicle. I told Billy what the problem was. (First time ever meeting Billy) He knew I had a problem and needed by vehicle, he got with his technician and fixed my vehicle the same day. Man! What great service! I highly recommend MNN Auto to all.

Shoddy service, take your money with no accountability and never really even resolved the problem…read moreleave wires hanging under your vehicle when they're frustrated with it and then tell you it's okay just drive it as is after costing thousand plus dollars...

3:41 I finally got got someone on the phone... and they have not even started working on my…read moretransmission! This is very frustrating being without a vehicle for so long and not even knowing when it will be completed. I know that all mechanics give estimated times, but 2 full weeks and not even started! They should have told me to bring it later as I need my auto and it was driveable. Just very frustrated with the lack of communication. As of now the plan is at the START first of the week, Mon-Wed.... I will continue to update as I impatiently wait for my vehicle to be completed.

The tire pressure light came on in my car. I called Colonial Heights Tire and Auto. In 10 minutes…read moreflat I was ready to roll! They also gave me free tire valve caps. No charge for it all of course I left a tip.

This was hands down the best auto repair service experience I've ever had. They took time to listen…read moreto me, they communicated with me every step of the way, the repair was quick and effective, and the bill came in under my expectations. The staff was consistently friendly, patient, honest, and helpful. I can't say enough good things about this business. Highly, highly recommended.

I paid him $ 830.00 upfront to fix my car at my house he didn't even attempt to fix it just kept…read morecoming up with excuses and then just ghosted me and he's done this to several other people. He even refuses to give me my car key back. DO NOT DO BUSINESS WITH HIM!!! He seems to have a lot of fake "good reviews" his GF Ashley Ann aka Ashley S knows exactly what he's up too because she's in it with him. Do yourself a favor and avoid this business at all costs.

Joseph Booth is the owner and when you first meet him he seems like he knows what he's talking…read moreabout. He was doing some mechanic work for a neighbor and I asked him if he could do some work on my van. He said he could and said he goes by the mechanics workbook and that would tell him how many hours it would take him to finish the work. He charges $125 an hour. So I had bought all the parts I needed for the work to be done: 1. Valve cover gaskets 2. Oil pan gasket 3. Oil cooler lines 4. Inline fuel filter 5. Oil filter 6. Motor oil He sent me a text message stating that it shouldn't take more than 5 hours to do the work. The first day he got most of the work done but the valve covers were warped and he couldn't get the gaskets to go on them correctly so he ordered some new ones. They came in Thursday and he came back that Sunday. He put on the valve covers and did the oil/oil filter but the oil cooler radiator was stripped out and had to be replaced. He replaced it that night and all was good he said. Now remember that the initial job didn't include the oil cooler radiator being replaced so that would have taken some extra time. He initially quoted me no more than 5 hours for everything but the radiator replacement. So how many hours did he charge me for everthing? He charged me 14 hours. Really!!! Thats a huge jump from the 5 hours he quoted. Even so i was willing to let that all go but guess what? My van WILL NOT START!!! Now my van ran well but leaked oil and i was tired of checking and adding oil every time i stopped the van. I talked to him several times on the phone and through text and he said he would come bye to check but he hasnt shown up or answered my text/calls. So now hes ghosting me. I would say that he is not a stand up guy and will not stand up for his work. I had a running van BEFORE HE WORKED ON IT NOW ITS A PAPER WEIGHT. I am going to contact a lawyer and see what i can do about this RIPOFF ARTIST. STAY AWAY FROM HIM!!!

My car wouldn't start, and I had a flat tire. Once I got a jump, I took the car over to dave's. Boy…read morewas I glad I did! They immediately took the car back to the shop. Within ten minutes they told me they could inflate the tires and that my battery level was low. I asked them if they could replace the battery right there and they said of course. It took about half an hour for the battery to get delivered to the shop and for them to replace it! I was out of there in less than an hour. Seriously great service by these guys. They get you in and out quickly while performing high quality service on your car. Highly recommend this place for an auto repair shop.

Outstanding, personal customer service, excellent repair work, and quick turn-around…read more We called Dave's from Fairfax to help with my elderly mother-in-law's car down in Petersburg. Rich arranged to tow her car to the shop, diagnose the problem, and fix. He called me to let me know her car had also gone out of inspection, so he took care of that and a few other problems as well--keep in mind, he did ALL of this before ever even asking us for a credit card #, just based on our phone call. After, he drove the car home to my MIL, then took her back to the shop so she'd know how to get there when/if she needed anything else done. Felt like we had a member of the family helping us. Everything was taken care of long-distance at a very reasonable price. THANKS!! Bill & Mary M, Fairfax, VA

Awful! My grandmother needed break pads and a inspection we decided to go to shumate automotive. My…read morepoor grandmother was insulted and call a old bat! There was alot of commotion between the workers and the owner Calvin! We were charged for break pads that were never replaced and denied a receipt! We followed up with another automotive company that same day to confirm the break pads had not been replaced! When we got home we noticed damage to the front of the vehicle that wasn't there prior to our visit! I do not recommend!

Speedy service by appointment. Was in the waiting area less than 15mins for my state inspection…read more Very clean, cut, and straight to the point. I will be back next year.

went there for a heater core and a/c evaporator short story a/c has never worked no longer than a…read moreweek had it back there at least 7 times and i complained about having to keep paying for freon and he told me i am going to fix your car and i never want to see you again so i said if you know how to fix why haven't you fixed it. so 3000$ and still no ac . took it to another shop and they fine he had put silicone on it for the fix so now i am out 3000$ . this guy dont know what he is doing so i would stay away from here

Josh doesn't up sell anything. He keeps it straight and does what is required to keep my 16 year…read moreold subie on the road. He actually found a three year old issue the dealer never found and the car handles so much better. Thanks for being honest. I will likely see you soon with my other vehicles.

Came with quotes and fix a major issue wa unable to fix the exhaust issue but fixed my radiator…read morehose that was a.plus. very good young mechanic.

Accepted my appointment request time and I took off work to be here on time and he never showed. I…read moresent messages asking if he was still coming and I've still not received a response as to why or even a cancellation.

I've used this service center several times of the last few years and I have found it the absolute…read morebest service center I've visit in decades. Let's face it we all need that service center you can trust. They have never attempted to up sell me on anything and they have never pushed a repair onto me. I've quested their repairs and have never had to go back for adjustment or the work not done correctly the first time. Since using them as a repair center for several repairs and having great dealings - I decided to begin using them as my go to for state inspections as well. As for cost - again I've never had them up sell me on anything and feel the costs that I've paid for repairs have been fair and most likely less then a dealership. I highly recommend this center for your car needs.

Super fast and efficient, they really inform you and are very knowledgeable about what they do…read more Services are a better price than most other companies in the area. Very happy with the oil change and overall check, I've been having bad luck with other car service centers but here with an appointment I was in and out in an hour. Thank you!