Dr. Sandy Tran was very professional, knowledgable and friendly. The eye exam was very thorough and she used the most updated equipment. Front desk staff was also very helpful. If you are in the Santa Monica area, I highly recommend it! read more

From start to finish, I had an exceptional experience at Cooper Optometry with Dr. Tran and staff. I was able to get an appointment as a new patient right away with clear communication and instructions from the front desk staff regarding COVID precautions, including filling out paperwork digitally. I arrived and felt very safe with the new measures, including everyone wearing a mask and sanitizing the machines, chair and devices before my use. Dr. Tran wore a face shield and mask the entire time. I was also pleased with how Dr. Tran explained every step of the exam and gave me the details I needed to make an informed decision about having an additional test. After ordering my contacts (and taking advantage of the rebate offered) I received print outs of both my scripts. After a few days in my new contacts, I felt something was off, so I called to to get a small adjustment on my contact script and her staff could not have been more understanding and communicative regarding finalizing a new script, reordering the correct contact lenses and sending me a digital copy of the new script. Thank you! read more

I told Dr.Cooper months ago I'd leave her a positive review, and i finally got around to it. She is so very kind and helpful. She took her time during my appointment to throughly review everything and go over options with my insurance and made sure I got the best bang for my buck! She's very genuine and has a great infectious personality. So glad i found my optometrist moving forward! Her staff is also very nice and accommodating. Great place, highly recommended!! read more

So unprofessional. I have been waiting for them to open. It's past 9:00 in the morning and no one is in the office. I called the day before to let them now I would be here at 9:00 sharp. read more

Entire experience was amazing. I'm kind of a snob when it comes to my health professionals, but Dr Cooper was great. Great service. Best optometrist I've seen in 20 years of bad eyes. I highly recommend! read more

So very happy that a friend recommended Dr. Donna Cooper to me. Been wearing glasses for most of my life and have never had such excellent, caring and through service as I have from Dr. Cooper and her terrific associates. She is incredibly nice, prompt and a complete professional. Do your eyes a favor and visit Donna next time you need a great optometrist: You will not regret. read more

I had such a great experience with Dr. Cooper! I'm not a patient of Dr. Cooper, but work near her office. I tore a contact lens at work and couldn't get away from work to see my eye doctor. On a chance, I called Dr. Cooper and asked if she could give me a replacement one. She, without hesitation, said she could. She personally spoke with me and took care of it. She was so kind and accommodating! I would most definitely move to this office if it was closer to my home. I am so grateful! read more

I am not one who writes reviews on the norm, however when I receive such amazing care it warrants one. I had a contact fitting like 8mo ago, the Dr was SOOOOO thorough. I felt like I really got my moneys worth. She gave me 2 different types of contacts to try. I was suppose to follow up in a month and decide which pair I liked. Well, naturally I didnt follow up. Fast foward 7months later, I call to just order contacts, I liked both pairs so just went with what my ins covered. They would not accept this, they are giving me another set of BOTH contacts to try again to be sure I am truly happy with the ones I want. This was my mess up by not following up and this office is basically saying "hey, we arent allowing you to just pick whatever, lets be sure your happy and start over, " They are doing this at no cost to me. Its rare you find this type of care in todays world. The front desk, I think her name was Andrea, ugh I hate that I dont recall her name, but she was simply amazing and so kind. I appreciate this office and highly recommend them. read more

I recently visited Dr. Cooper to get my eyes checked after struggling with some eye strain and I'm a patient for life! Right out of the gate, the experience was great. The receptionist really listened to the difficulty I was having and got me in for an appointment the same day. Dr. Cooper is professional, patient and made me feel very comfortable. She explained every test that she did and how each one would help her identify the potential cause of my eye strain and dizziness. She's extremely knowledgable and I really appreciated the time she took with me. I never felt rushed. Not to mention, she's really personable and kind, which is sometimes difficult to find -- I'd highly recommend her office to anyone. Especially those looking for answers for a particular vision issue or a doctor who is willing to spend real time with you. read more

For someone who has had numerous eye issues in the past, finding the right Optometrist was very important to me. After my first visit with Dr. Cooper I felt very comfortable trusting her with my eye exams and giving me the care that I needed. read more

The best optometrist on the Westside! I have been ne going to her for a few years now, and she is both extremely wonderful as a person, as well as caring, thorough, and meticulous as an eye doctor. I really appreciate her and her staff and thank her for taking care of me read more

I've been going to see Dr. Cooper since she took over for Dr. John Stibel a couple of years ago. I've always been very happy with the care and service provided at this facility, and I've been especially pleased with Dr Cooper's kind, communicative nature. I always feel that I'm treated with individual attention, encouraged to ask questions, and feel well informed about treatment options. I've recently decided to pursue lasik eye surgery and Dr Cooper provided me with a wealth of literature and several personal recommendations. She has really helped put my mind at ease about the procedure, without trying to sell me on it or fabricate lofty expectations. I would highly recommend Donna or her partner Dr. Terri Stibel (John's wife) if you are looking for a new optometrist. Cheers read more

Dr. Cooper is truly exceptional. While experimenting with several optometrists in the Santa Monica area and receiving subpar results, I was blessed to stumble upon Dr. Cooper and her office assistants. They are friendly, professional, and thorough. For the first time in 4 years I have the vision and comfort I was seeking because of Dr. Cooper's persistence in finding what was best for me. After trying several contact lenses and making minor changes in my prescription, she found the perfect fit for me. And never once wanted me to settle for any discomfort in contact lenses. I highly recommend and encourage you to switch doctors if you aren't completely satisfied and if it's your first visit and looking for the right doctor....Dr. Cooper is it! read more

Both my partner and I have been going to Dr. Cooper for the past several years and we highly recommend her! She is very professional yet very personable and caring. These days I feel like doctors just want to go through all their patients as fast as possible and they seem very robotic and apathetic. But, with Dr. Cooper you don't feel rushed and she makes it a priority to answer all your questions and concerns. She makes you feel comfortable and relaxed. All the eye testing/procedures/machines seem very up to date. The office is in a good location. Safe and clean! She also speaks Taiwanese and Mandarin for those of you who have parents or grandparents that would be more comfortable speaking in those languages. read more

Dr. Cooper was extremely kind and helpful. She instantly made me feel at ease. I hadn't been to an eye doctor in many years and she was great at explaining what she was going to do and why. She answered all of my questions and made sure that I was always comfortable. I would gladly recommend her to anyone. read more

I was referred to Dr. Cooper by my brother-in-law and am so happy I was! She was super friendly, professional and probably the best optometrist I've seen over the last 15 years. I'll definitely be recommending her to my friends, family, coworkers, etc.! read more

Finding quality healthcare providers for children is always daunting. I'm so grateful that we found Dr. Cooper! After my preschooler was diagnosed with a vision problem at her annual wellness check-up, we took her to Dr. Cooper for a full eye exam. Dr. Cooper was incredibly patient, helpful, and accommodating, and went above and beyond to give my daughter the best possible care. I would highly recommend her to anyone seeking an optometrist, whether for a child or adult. read more

Dr. Cooper is a find! I was relatively new to Los Angeles and needed a new eye doctor. I was referred to Dr. Cooper by a co-worker who had visited her a few months earlier and who spoke very highly of her. After my experience, without a moment's hesitation I would wholeheartedly recommend her if you're looking for a new optometrist! My eyesight isn't too bad, but I was in need of a routine check-up and some new glasses to replace the ones I lost in an unfortunate camping accident earlier in the month. At my co-worker's urging, I called Dr. Cooper's office and made an appointment for a time that fit conveniently with my work schedule. From the moment I walked in, Dr. Cooper was great. She was very friendly and put me to ease with her professionalism as we walked through the various eye exercises and used the different machines to get a good reading. I can't emphasize enough how easy and painless working with Dr. Cooper was. She answered all of my questions, and was legitimately interested in learning about the different ways she might be able to help my sight both in my work (I work at a marketing agency and use the computer a lot), or outside of the office - on any future camping trips, etc. When it was time, she helped me pick out some cool new frames, and explained all of the pros/cons of the various lens additions (UV protection, etc.). I got my glasses a couple weeks later, they fit great, and my prescription was spot on! My vision is crystal clear, and I'm able to spend all day staring at my screen without getting any headaches or fatigue. All in all, if you're looking for an eye doctor who's both knowledgeable and professional, and whose office is able to provide a first-rate, pleasant experience, you HAVE to visit Dr. Cooper at least once. You'll see for yourself! read more

Dr. Cooper is very professional and courteous as is her staff. My new Rx is fantastic and I will definitely return!

Just from speaking on the phone with the receptionist - I knew I was going to love this place! She was very friendly, and helpful. It's a small place so you need to understand that sometimes they are busy and can't get to you right away but their sweet personalities make up for it. The Dr was great as well. Recommend it to anyone looking! read more

Dr. Cooper is super knowledgeable and thorough. Her office staff is friendly and professional. Highly recommend.

Finding a good optometrist is hard. I stumbled on to Dr. Cooper and what a find! Dr. Cooper is knowledgeable, thorough and clear. Appointments are taken on time. Unlike some of the other eye doctors I have visited in the past, she takes her time during the exam and the appointment does not feel rushed. On top of all of this, she is personable, friendly and has a great bedside manner. What else could you ask for? My entire family will be going to see Dr. Cooper! Highly, highly recommended. read more

My 5-year-old daughter had some problems with the vision screening at her pediatric check-up. So I found Dr. Cooper though Yelp and am so glad I did. She made sure my daughter was comfortable throughout the visit and did a great job of answering my questions. To be honest I was a bit nervous (I've never needed glasses and didn't know what to expect) but by the end of it we were all excited to pick out a cute pair of frames. Also, Dr. Cooper is a real patient advocate. When there were delays with my daughter's glasses she contacted the supplier and negotiated a free additional pair of lenses. This was totally unprompted and quite appreciated. read more

Dr. Cooper is awesome! I'm really impressed with all aspects of her service. She put me at ease, made me feel at home, and handled the bustle of many patients visiting with professionalism. My prescription is by far the best I've had. I was impressed that, during our exam, she verified that I was consistent in reporting visual acuity with different adjustments ("better 1 or 2?"). She was also very detailed and helpful - she humored my questions about how each adjustment differed in magnification power or astigmatism. That's pretty rare in my experience. read more

Dr. Cooper is the best! I'd never been to an optometrist before, but I had something of an emergency arise and she graciously squeezed me into her schedule on short-notice. She was wonderfully polite and thorough while diagnosing the issue. She explained every step of the process and was very conscientious to ensure that I was comfortable throughout. If you're looking for an intelligent and professional optometrist that's an absolute delight to work with, you can't do any better than Dr. Cooper. read more

Dr. Cooper was so great! I hadn't been in to get my eyes checked out for 10 years, and felt pretty anxious. She was so thorough and made me feel at ease the whole time. She went through my vsp plan with me which was really helpful. I really appreciated that when we were looking at frames that she didn't try to up-sell me when it turned out I preferred what I already had. You can tell Dr. Cooper genuinely cares about her work and her patients. read more

I have very sensitive eyes, and do not adjust easily to new prescriptions, so if the prescription is off by just the slightest margin, I do not do well with it. This used to be a constant frustration for me. I went through many ophthalmologists and optometrists, and had constant problems getting exactly what I needed. That was until I was referred by an eyeglass store that I trust to go see Dr. Cooper. Dr. Cooper was a real find, thorough, knowledgeable, and extremely nice to work with. Because it takes me so long to acclimate to a new prescription, I sometimes have issues in the beginning, but luckily, I could not have found a more accommodating doctor. I have finnaly found peace of mind on my search for a great optometrist, and believe me, that was no easy task. read more

Dr. Cooper is great! She is informative, kind, and really helpful and supportive. I hadn't had the chance to get an appointment in a while, but she remembered me 2 years later and was so sweet. I will definitely continue to visit her in the future! read more

Dr. Cooper is great! I've been going to her for the past few years. She is extremely helpful, friendly, caring, and thorough. I always feel well taken care of when I go to see her. A great optometrist is so important because without her helping me find the correct contact lenses I would be lost (literally) lol. I travel about an hour to go see her because she is that good. I highly recommend Dr. Cooper if you're in need of an optometrist. read more

Dr. Cooper is - hands down - the best Optometrist I've seen in California. I'd had such an unfortunate experience with my former OD's office in Culver City after a few years that I was ready for a change. She's one of the best-rated Optometrists near me in Santa Monica that took my VSP eye insurance. The building she's in is easily accessible on Wilshire and there is plenty of free street parking on Harvard. She's pretty popular in the area so she can get a little booked up for a couple of weeks out but I didn't mind the wait since I made sure to book my appointment a good amount of time before my trip (and before I ran out of contacts!). In my eye exam, she took the time to answer all of my questions... allllll of them. I'm hoping to have LASIK done soon and Dr. Cooper told me everything I need to know about it before referring me to one of the specialists she often works with. With her, I never felt rushed like I do at other doctors' offices. Out of all of the eye doctors I've been seen by in my life, Dr. Cooper seemed to genuinely care the most about the health of my eyes. It's never a file-them-in-and-out type of doctor's office when I'm there. She's very patient, friendly, and willing to go above and beyond to make sure her patients are taken care of - a quality I wish I saw more of in any medical professional. It's not just a job to her. She makes it a point to make sure my eyes are in the best shape. With that said... you can rest easy knowing that the health of your eyes is in the caring hands of Dr. Cooper! I'm so, so grateful for her and everything she's done for me and my eyes. Thank you!!! read more

Dr Cooper was amazing! She is very knowledgeable and answered all my questions in terms I could understand! I had no wait time and her staff was incredibly friendly and helpful! I would recommend her to everyone! She is fantastic! read more

10/10 excellent experience. I found Dr. Cooper via Yelp, so if you are skeptical, I'm here to tell you to trust the great reviews. I'm happy I did. I would definitely recommend Dr. Cooper to everyone! read more

Dr. Cooper is awesome! I have seen many optometrists in my 26 years of wearing contacts and glasses and she is easily my favorite. She was knowledgeable, thorough, patient, kind, and generally awesome. She completely took her time with me, answered all questions, and never rushed me. It was truly a great experience. I can't recommend her enough. As for parking, you can park for free in the neighborhood streets, just be sure to read the signs. read more

Dr. Cooper is the best! She is professional, extremely friendly, very knowledgeable and a true joy to have as my optometrist. As a physician myself, I would recommend her in a heartbeat!! read more

I went back to Dr. Cooper for my annual appointment and had another great experience. This time I bought glasses in addition to contacts. They had a small but really well curated collection of great brands, including Kate Spade, Burberry and Prodesign. She even adjusted the fit of my current pair of glasses. Another wonderful experience! read more