Shawn and team were fabulous in assisting us with a number of damage items related to our roof…read more Shawn was so helpful and responsive in SO many pieces to clarify with our adjuster and insurance company. And the work completed was professional and meticulous. Absolutely recommend!

These guys put a new roof on my house and gutters. I wish they would have never touched my gutters,…read moreall the water runs over the edge of gutter. I emailed them and they never responded. I have to pay and fix myself. Use someone else.

Our basement was flooded recently due to a mishap. The whole team of ServPro has been fantastic to…read morework with. Joe, Gage, and Jill were amazing on the mitigation team! They've handled everything with the insurance so far, and made it easier for us. Would highly recommend.

Due to the recent storm our business had flooding in entry ways & secure areas. Servpro arrived…read morepromptly in the morning to dry the tiled flooring and the carpeted areas. They set up fans to dry the wet areas and made sure that the interior smelled fresh. Joe and Gage were friendly, professional and incredibly efficient. We were able to continue assisting clients while they worked. Thank you!

It is difficult for me to express in words how DISAPPOINTED and how ASTONISHED I was to receive…read morethis kind of shoddy treatment from a local vendor I have been using for 30 years. To summarize, I asked them to perform a lighting exchange from fluorescent to LED In my home shop. They came out within a few days, did a nice job of assessing the situation and providing me with the raw materials, then they did about half the job (the easy half), then flat-out refused (nicely) to come back and finish it. said they had manpower problems. They charged me the full $1500 amount and their invoice reported that the job was completed. I spent $1600 and a lot of personal effort to complete the job myself. After failing to get any dialogue from them, I plan to pay the invoice to avoid further hassle. The price they pay will be this review! The following is a letter I wrote two months ago to the company that has all the details of timing and sequence. I never received a reply. I certainly will never ask them to do anything else for me. I waited a long time to write this review because I just COULD NOT believe that a reputable company would behave in this manner: Dear Nelson Electric: Please help me understand. Early December 2022, I asked you to to revise the lighting system in my shop from Fluorescent to LED. 'Twas a natural choice, because you wired and lit my shop in 2008 and did a really sweet job. The circuit box is a work of art. You sent a senior electrician and apprentice out Dec 13 and we had a good day. He surveyed the situation, did some research, gave me good advice, and brought all the bulbs needed. The difficult part was five 8-foot fixtures on a high ceiling that needed ballasts removed and circuitry restored before placing the 8-ft LED bulbs. Your team didn't have the necessary ladders/scaffold to reach the 3 difficult (16-ft high) fixtures, so they did the easier 2 and left me with the impression they would be back. I never got a call-back, so after about 2 months, I put a call into your general office, and eventually 2 calls to "Buddy," job scheduler? I emphasize all interactions were cordial and I think admirably honest, except for one thing: I THINK IT WAS JUST A DIFFICULT, LOW-PAY JOB AND NOBODY WANTED TO FINISH IT! Buddy told me during the first call that he would try to get the completion scheduled, but a couple weeks later during my second call, he was honest enough to tell me that he was having significant manpower shortage problems and he didn't think the job would be completed within 6 to 9 months, and when I asked if it would be appropriate for me to prep the work place and hire a friend independently to complete the job, he welcomed that option. I understand that. I've done my fair share of difficult jobs. But I don't really have a grasp on how a company with your reputation could start a job and verbally contract to finish it, then just blow it off. I got a bill for services invoice (attached) on December 17. It is my personal compulsion, my mission in fact, to pay such bills in full immediately upon job completion. But it is also my cautious character to avoid paying for jobs that have not been finished. The services and advice (and of course materials) that you provided were valuable to me. I'm not trying to get out of paying for that. But it cost me considerable $'s to buy and build a scaffold and hire a friend to complete the work and I think maybe some downward adjustment of your bill is in order. The invoice implies the work was completed. Thank you very much for your consideration. I'm sorry this is so long, but I wanted to make sure you had all the details. Invoice attached. Sincerely, Mark Taylor

Nelson Electric was courteous from the initial call. They got to us fast and only took less than an…read morehour to resolve our issue. I will definitely be calling them for any future needs.

Clearly advised me on steps to solve my problem. Went out of way to direct me to more specific…read moreservices

Excellent work. Couldn't be more pleased. Highly recommend. Excellent communication. Arrived on…read moretime and met scheduled objectives. Very friendly and kind.

kind caring staff, excellent customer service, locally owned and active in the community! love…read morehaving the service the past 7 years!

I signed up for a deep cleaning, six hours for $243. I gave them a list of rooms to get to and was…read morereally disappointed when I reviewed what they got done. Only three rooms were cleaned, the kitchen and two of our three bathrooms. I've had house cleaning services over the last 12 years or so, so I feel like I have reasonable expectations based on personal experience working with good cleaners. The kitchen is about 10-12 foot square. While some things were obviously cleaned, the details weren't caught. The half bath is approximately 6x6 feet big, with a toilet, corner shelf and small sink. The countertop was dirty, the items on the countertop that stay out (like the toothbrush holder) were dirty, the lights window and mirror frame weren't dusted, the wall next to the toilet was dirty, and sink and faucet were still dirty. The upstairs bath is a 3/4 bath that's approximately 6x12 foot, with a shower stall, toilet and double sink. Again, the lights and windows weren't dusted, the sink and faucet were dirty. The shower wall was streaky, and the water with the cleaned-away dirt was left pooling on the floor of the shower and had dried there. The office was quick about responding to my initial email and follow-up emails. They offered to come back and redo the rooms we were unhappy with but I preferred not to. I asked if the amount of space that was completed was on par with the normal 6-hours of deep cleaning and they said yes 2-4 rooms were normal. I don't feel like that was a value for the price or reasonable for the amount of time spent. The young ladies who came to our house were absolutely lovely in the few minutes I spoke with them. While this is a negative review, my main issue is not with the ladies who did the cleaning. It really appears that the issues are with training, inspecting, and my expectations not being aligned with those of the company. I hope they'll take this feedback and invest the time in setting their staff up for success.

Sump pump replacement. The job was done very efficiently and set up very well. Than you very much!read more

horrible. built a new house and messed up every single piece of flooring we had due to all vents…read more downstairs vents are all messed up as well do not open and close. I wouldn't even say this is half as* work because it's worse.

2-years ago we had Cyclone Contracting come out to replace a large bay window. They were able to…read morequote it multiple ways and we settled on (4) large windows versus the (3) that were previously there. When they came out to do the work they were like a well oiled machine removing the old window, repairing the framework, and getting the new windows installed. It turned out great and I would highly recommend them for tasks that are too large for one or two people to handle!

Great company and excellent work! They did a kitchen, laundry remodel for us and it Looks…read morefantastic. This team is the best! Professional. Skilled. Determined to do the job right. Highest recommendation!

Tray assisted us with a slow drain. Clearing the drain was challenging but he assured me he would…read moreclear the drain and he did an excellent job. He kept the area clean and cleaned up afterwards. Tray communicated with us throughout the process and was very polite. Thank you again. I highly recommend Draintech.

Apartment management sent them to replace a tub valve. Didnt bother to mention they would set off…read moreall the smoke alarms in the small 2 bedroom. Didnt even mention burning or soldering anything. Poor attitude, poor professionalism