I knew from the first company I called that there were complications to replacing my very old gas…read morewater heater, so I called Texans Water Heaters for another opinion. Brandon immediately recommended switching to electric would be the most cost effective. He called an electrician he has worked with, who turned out to be very reasonable and someone I will use in the future for my electrical needs, and the day after that work completed, Brandon & William quickly capped the gas line and replaced with a new electric water heater. Brandon was correct electric was much more reasonable price, in my case, than replacing with another gas water heater. Very happy I called Texans Water Heaters and pleased with their services every step of the way.

THE MOST EXPENSIVE ONE HOUR REPAIR IN HOUSTON…read more FIVE DAYS WITHOUT HOT WATER. A $1,000 LABOR QUOTE FOR A REPAIR THAT TOOK ABOUT AN HOUR AND THEN TRIED TO HOLD PARTS THAT BELONGED TO ME HOSTAGE WHEN i WANTED TO GET THE REPAIR DONE BY ANOTHER COMPANY. BASED ON MY EXPERIENCE, TEXAS WATER HEATERS SEEMED FAR MORE INTERESTED IN MAXIMIZING THE SERVICE BILL THAN HELPING RESOLVE THE PROBLEM. I CANNOT RECOMMEND THEM. USE EXTREME CAUTION AND GET A SECOND OPINION BEFORE APPROVING ANY REPAIR WORK. We purchased a Navien tankless water heater from Texas Water Heaters in December 2023 (their recommendation), including installation of a new electrical outlet. When the unit stopped producing hot water less than three years later, we expected a straightforward warranty repair. Instead, we spent five days without hot water while Texas Water Heaters turned a relatively simple repair into a frustrating and expensive ordeal. The technician initially told us the motherboard had failed, they were getting weird electrical readings and that labor would be covered because Texas Water Heaters had installed the electrical outlet. Texas water heaters then brought in an electrician, who claimed the outlet was functioning properly. After that, Texas Water Heaters changed course and presented us with a quote of $1,000 in labor (because we hadn't purchased their service package/labor warranty at time of install) to replace a fan and PCB control board, despite the parts being covered under warranty. YES, THEY TRIED TO CHARGE $1000 TO REPLACE TWO ELECTRICAL PARTS COVERED UNDER MANUFACTURER'S WARRANTY IN ADDITION TO THE $89.00 service fee just to come out! The THOUSAND DOLLAR estimate to replace two electrical components IMMEDIATELY raised red flags. I contacted another Navien-authorized service provider, who told me the repair should take about half an hour and that their hourly rate was $175. Unsurprisingly, I chose the second company. The situation became even more frustrating when Navien informed us that Texas Water Heaters had arranged for my warranty replacement parts to be shipped to their office instead of my home. Navien further explained that because Texas Water Heaters had accepted delivery of the parts on my behalf, Navien would not send replacements and I would need to obtain the parts from Texas Water Heaters. When I called to request my parts, I was initially told they had to be returned to Navien. Only after I requested written confirmation that Texas Water Heaters was refusing to release parts that belonged to me did they call back and suddenly agree I could drive over and pick them up. The second service company completed the repair, installed the warranty parts, and performed a full tune-up for a little over $300.

These guys are awesome. They have so far replaced a toilet, helped me remove a stuck shower…read morecartridge, and replaced a water heater. Today they diagnosed the source of my leak as from irrigation and not from the water main, no charge for the visit. 10/10.

We can not express enough how professional, attentive, patient and detail driven S&B was for our…read morebathroom remodel. Steve was our main point of contact and he was incredible! You can not go wrong with S&B for any needs you have with Plumbing!

They discovered the leak, re-routed the line, and got the job done. Thanks!…read more Done on 1/16/25

Quick response and fast availability- they replaced the cartridge in our master shower the next…read moreday. I'm not sure how pricing was as I'm not an expert on comps, but I felt it was fair? I would call them again!

Had a problem with a toilet not flushing properly. After reading reviews for several local…read moreplumbers I decided on JR Plumbing and am so glad I did. They were here within an hour and the problem was fixed within 30 minutes. Cannot say enough nice things about Adrien and Osvaldo. They were so nice and helpful. Adrien diagnosed the problem very quickly and had the right part for the repair. I will absolutely use this company again. Judy A.

I have used JR Plumbing for 3+ years and have always had the most amazing service. I call with an…read moreissue and the same day my problem is taken care of. The techs they send out are always very knowledgeable and friendly. Today my tech is Robert and I really appreciate his honesty. If anyone needs a plumber I always recommend JR Plumbing !!!!

Flat rate quote helped. Great communication and work was done correctly the first time.read more

Had a great experience with Kim. He installed a new valve and quick connector on my gas line for my…read morewhole house generator. He also replaced my old hose bibs around the house and upgraded the plastic valve on my water heater to a solid all metal valve. Kim was punctual, straightforward, and honest, with very fair pricing. The work was done quickly and professionally, and everything works perfectly. I highly recommend Kim and Drain Control for any plumbing or gas line work.

Definitely recommend. Much more affordable than any other plumbing companies in my area. Fast and…read moreinformative

Had a drain clog in the kitchen. They sent a guy out that was not capable of fixing the situation…read morebut served as a wing man to bring somebody else out. It was a simple job put they wanted to get more revenue. I told him to leave.

Wayne Vincent has done plumbing work for us for many years and has always done an excellent job…read more You will never find a person that cares more about his customers and meeting their needs. He will always make sure that everything is done to your specifications and it will be done right. Give him a chance to take care of you. That's what he does best. Nancy B.

Wayne really came through in a pinch. He has such a humble attitude and is all about honesty. We…read morehave used others in the area, but they are terrible. We will not use anyone else in the future, and glad we found All Phase.

Trenton was amazing! Had us up and running in quick fashion, on a Saturday! Thank you again!read more

Had a technician come out on a Monday to repair/ replace some damaged duct work. Technician said he…read morecould do anything as there was moisture present and we had to call another company to dry everything out. Did that, then attempted for 2 days to get Air express to come back out and fix the ducts so the area would dry out. Absolutely horrible communication, I had to keep calling and calling and they can't give an ETA. Finally they told me he would be here between 5:30pm and 7:30 pm. At 7:45pm, still no call or update. It is now 8:53pm and still no call from anyone. What a joke of a company. Do not call these people, they are incompetent. EDIT- The owner called me to apologize for all of the miscommunication and hassle. We spoke for a bit and I believe he was genuinely sorry. He even offered me a free membership and to do the work at a discounted rate. While I wasn't out to get anything for free and declined his offer, I would most likely give them a 2nd chance. Chalk it up to a busy week, and general chaos.

It had been almost 15 years so it was time to replace our gas water heaters…read more Water heaters had started to make that loud knocking noise which is a sign to shop water heaters. I looked online and called and got estimates from several plumbing companies and then found Houston Water Heaters. I called and was greeted by Lisa whom was so nice and listened to my needs. I told Lisa that I needed an estimate for 2 gas water heaters that are located in the attic of a 2 story house. ( attic & 2 stories at time are extra charge) Lisa transferred me to talk to a gentleman named Steve, which In continuing our conversation I found out was the owner. Steve answered all my questions and told me more than the other plumbing companies had told me. Steve and Lisa listened to ALL my questions, which to me is important. I decided to put my money and trust in Houston Water Heaters as installing Water Heaters is ALL they do, so I felt confident that they knew what they were doing. I got an estimate and added the install day to my calendar and waited. On the day of install the 2 gentlemen called to give me an arrival time. They showed up, did the install and got us up to code with the guild lines of the city that we live in. Daniel & Zach did a great job and we got a 1/5 year warranty included in the price. We paid when the job was done and we are happy with the job they did.

We have used them twice to replace 4 water heaters total. We probably need one or more replaced…read moreagain and I highly recommend this company. They were professional, punctual, informative and did great work. They also cleaned up well when they were done. It has been about 10 years and I hope they are still the same. Their prices are about the same as others...meaning they are competitive and not too high.

Called at 11:30pm on a Friday. Great initial phone service...set us up for a window of 9am-1pm the…read morenext morning. Kept my phone close all morning. Phone rings one time and ends call before I can answer. I call back immediately, get disconnected, and call again. Finally reach someone who says we've moved on. I asked for more clarity and they just said you have been moved in the queue. One minute after one ring and hours of waiting. The queue ended up being 2 days later...we canceled. Really though?? One ring. One minute. Awful customer service.

From the owner: Roto-Rooter is Open, Fully Staffed, and Ready to Help 24/7. Our plumbers are dependable, fast, and…read morefriendly. Call Now! When homeowners & businesses in Richmond, TX need a plumber near them, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Offering emergency plumbing services and drain cleaning solutions, without an extra charge for nights, weekends or holidays.