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    Cool Ridz

    5.0 (1 review)

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    16 years ago

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    Motorcycles of Dulles

    Motorcycles of Dulles

    (83 reviews)

    I wandered in on a day that they were closed and I was helped by Jon Tish with a free charging…read moreconnection cable for my battery minder. I really appreciate him making the time and helping me even though they were closed and I would definitely recommend motorcycles of Dulles for any sales and service.

    Bought a used 2016 Street twin here in 2020. Right out of the gate we had issues. I called foul…read moreafter paying their "out the door maintenance check', only to find out the bike's fluids had not been touched in years, and the bike was filthy. When I spoke with their service department, they agreed to take care of it for me.. no apology or anything about the extra time out of my week to get to and from their shop. I should have bailed right then and there. Fast forward a few years. Nothing but issues for a bike I took excellent care of and only put a grand total of 1000 miles on. I won't get into too many details here, but they kept the bike for a little over 3 months this last spring, " trying" to resolve an issue I was having with the bike struggling to start and not running correctly when it did start. After three months I complained to the owner about the absurd bill I got after his team of " professional Triumph techs" could not figure out anything and just started throwing random parts at it. To be clear, there were 3 error codes... After 90 days they didn't even mention any of those codes! The owner did right by me in terms of having them remove most of the fees they tacked on for their bull$!#@ work. It was super irritating that I was still out a couple hundred bucks for an intake snorkel (What the actual F?) and spark plugs (which I had also just replaced one day before leaving it with them) The real final coffin nail for me was that the final call from the service guy was unacceptable and infuriating: "Given enough time, we probably could figure it out, but we just don't have time to deal with your bike right now". I have never been more angry or disappointed by a business. I essentially just threw 10K+ into a fire. I will never purchase a bike here again and I will instruct everyone I encounter to avoid them for bike purchases and especially repairs.

    MG Motorsports - 2021 Yamaha R1 I just bought

    MG Motorsports

    (14 reviews)

    Quality Staff, Quality Service!…read more We moved to the Sterling, VA area this past June and since the move, my daughter Celeste has been aching to get another motorcycle. She did her research and was blessed to find MG MotorSports less than 15 minutes for our new home. The crazy thing about her motorcycle journey is that the first time we had ever been in the Sterling area was when we attended our first ever "Finish The Race" gathering at Calvary Temple. At the time we never envisioned living here now. MG Motorsports exemplifies the true sense of community with just how they show their sense of professionalism with their customers. From beginning to end My daughter and I were impressed by the attention to detail in helping my daughter feel confident in her selection. Both Zach and Greg made themselves available for any and all questions and final delivery scheduling. I knew the hand shakes were true and a lasting relationship in this communities motorcycle world was there for her going forward. I strongly recommend to anyone interested in a quality motorcycle purchase to take yourselves to MG MotorSports

    Mike, his wife and the entire team at MGMotorsports are fantastic!…read more I purchased a 2023KLR650S in July and the price was the best I could find anywhere in the country. Part of the reason I say this is because I know they couldn't have made a lot of money on this sale. Yet every single interaction was a pleasant surprise! When I called about the bike Mike answered all my questions in a straight forward manner. He quickly told me the out the door price, the history and condition of the KLR (even sent me a video of it) reconfirmed that it was ABS, the crash bars and racks were included, they had copies of the service records, only had 780 miles on it. He was patient during the process of me wiring MGMOTORSPORTS the payment. His communication was excellent. He also offered reasonable shipping from VA to OK or agreed to store it a couple weeks until I could pick it up. When it came time to pick it up Mike personally met me at a subway station and drove me to the shop in Sterling. The motorcycle was ready to go and his wife was great with all the paperwork ready. I watched and listened as they dealt with other customers and they were sincerely pleasant with everyone. When it was time to leave, Mike and an employee checked the fluids, tire pressure, ect, one last time in front of me. We shook hands, he had an employee lead me in a company truck out Sterling to the main road headed west so I wouldn't get lost. Every couple of days as I leisurely rode back home to Oklahoma Mike would text me to make sure everything was good and askif I had any questions. I know this long winded, but for once something that seemed too good to be true, WAS TRUE@ My email is rsnowder@gmail.com and I will gladly answer any questions about my experience with MGMOTORSPORTS! Bob Snowder

    Coleman PowerSports

    Coleman PowerSports

    (245 reviews)

    $$

    Falls Church City

    I inquired about a ninja 650 and Dave reached out to me and did an amazing job helping me find what…read morei was looking for. We set up an appointment and two days later i came in and got what i was looking for. I received great customer service from everyone I interacted with but got PHENOMENAL service specifically from both Dave and Alejandro. They are the kinds of people that keep customers coming back and I would absolutely recommend anybody looking to purchase to go to them!

    This dealership solicits business online through their website. I contacted them for a quote on…read morewhat would be a $30,000+ UTV purchase asking for their out the door price while providing the usual needed info. In response, I received a text, a voice mail, and email asking when I could come in to test drive and see the unit. I respond and again ask for the out the door price. They tell me they are working on the numbers. I then receive a voice mail and text message that I must telephone to receive their quote. When I resist and tell them I'll just pass, I receive a lecture about the state of the market, and that my "presence" is my leverage. I live 2 hours away and they refused to put any quote in writing. Said they would share numbers only over the telephone. I then was turned over by text message to a "sales manager" who again wants to lecture me that they are the most competitive dealer around.....but apparently they fear people sharing their written quotes with other dealers and getting a better quote. Does that combo make sense to you? I'm 50+ years old and pay cash for my cars, motorcycles, boat, ATVs, etc. But apparently, I can't be trusted to receive a written quote on a product they are trying to sell. Perhaps they should not solicit business online if they prefer to handle things via telephone. They said they want to "earn" my business, yet refuse to send a simple quote. If a business thinks they are going to "earn" my business by not appreciating the value of my time and not trusting me with a written quote, I find it concerning. They will tell you by text they are the most competitive around but they will not prove it by actually issuing a detailed out the door quote. They claim I needed to speak by phone to get the most accurate information I needed. It's not that complex. A price and the taxes and fees, etc. They simply don't want to put it in writing. If you prefer to play games like this, the dealership is for you.

    Gemini Motorcycles - Avon Spirit ST

    Gemini Motorcycles

    (23 reviews)

    I had a very frustrating experience with this shop. I was told I could pick up my motorcycle before…read more5 p.m., so I took time off work, hired a towing company, and waited over two hours at the shop. No one showed up, no calls were answered, and no response to my email until the next day saying they were "closed due to unforeseen circumstances." This lack of communication cost me money and wasted my time. On top of that, I provided all the correct parts for the repair, but the bike still wasn't fixed. When I questioned the charges, I was told I should pay in full regardless of the outcome. The mechanic also claimed taking my bike without an appointment was a "favor," even though he saw me drop it off and could have simply asked me to take it back if he wasn't going to fix it. To make matters worse, he charged me every penny without considering any adjustment to the bill, even though I lost money on towing and wages because he was unavailable and unresponsive. His emails throughout this process were hostile and dismissive, showing bad faith and very poor customer service. Things happen, but a professional shop should take responsibility, communicate clearly, and not leave customers stranded with bills for incomplete work. Based on my experience, I cannot recommend this business.

    I had a very disappointing experience with this motorcycle repair shop. I brought my bike in for a…read moreroutine tire change, I purchased my own tires, he replaced the tires and charged me for 3.5 hrs of labor @ $170 per hour cost, not only was the tire replaced but they had used the manual way and damaged my wheels. I noticed these damages on the wheel after I came home that definitely weren't there before. To make things worse, the price they charged was way too expensive for the quality of service provided. Definitely not worth the money. I won't be coming back and can't recommend them to others. To top it off Oil and Filter change costed me $210 in addition to the tires replacement cost. Yes this guy does a lot of talking but u know great talkers and not doers. never going back here again and will advice you the same.

    Obsession Motorsports - Breaks, spacers and tire installation

    Obsession Motorsports

    (28 reviews)

    My 2015 Subaru Outback needed a new rear door after a tractor trailor backed into it, causing $4k+…read moredamage this past summer. I called several shops, none of which could promise the repair work within a reasonable period of time (2 weeks). Cost was not a factor as the repairs were covered by my insurance company. Levon was very straightforward in estimating the time required, which would be hard to determine before removing the door and viewing the frame damage, which turned out to be considerable. The repairs were still completed in a little more than 2 weeks. The quality of the work was excellent, and Levon provided excellent service in driving me to and from the Rockville library, when I had to wait a couple of hours for some minor follow-on repair. I would not hesitate to use his shop again should the need arise.

    Took my 2011 Infiniti M37 to get my get a set of Morimoto fog lights I had purchased from Morimoto…read moreinstalled. Couldn't locate any other shops to do this work. Not only did Levon give me an estimate during my lunch hour, he was able to do the job the next day. What really blew me away was that I added in a custom headlight replacement to swap out my dim and aging bulbs that were borderline dangerous at night and polished the haze off the headlight lenses. He replaced a few other market bulbs as well at no charge. Fast service and quality work at a fair price. Will definitely be going back to Obsession for any other auto customizations. Recommended all the way.

    Cool Ridz - motorcycledealers - Updated May 2026

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