From start to finish they delivered as promissed on time…read more The crew Eli sent out, Rashod and Kris, were very respectful and helpful. Plus they didn't rush the install even though it was cold and windy most of the time they were working. Our patio area looks great now, thanks guys.

We had a free standing pergola installed. Everything from the quote to final clean up was done on…read moreschedule. Eli was very kind and explained our options. Mike our builder/installer was incredible. On time, friendly, very talented and skilled in his craft. The pergola was built in our backyard. Afterwards everything was cleaned up. It was a bit more in price than we expected, but the quality far exceeded our expectations so definitely worth every penny.

My with Royal Covers was positive from beginning to end. I…read morenever felt rushed or pressured to buy. I met with Peter who came to my house, gave me an estimate, and helped me figure out what sort of cover I wanted. He also helped me easily arrange financing for the project through a se one party. Jonathan worked with me to find a day for installation. And my install team, led by Preston with the help of Chris and Tim, were top notch: polite, professional, and easy-going. What most important? I love my 15'x17' lattice pergola! I highly recommend Royal Covers.

We were very happy with the options and price Royal Covers gave us for our patio cover. The colors…read morematch perfectly with our house colors, and even my neighbor who sees it over their fence commented on how pretty it is! The whole process was smooth and communication was great. We loved that their electrician came to put in the ceiling fan that we purchased seperately, and ensure that everything was to code. He and everyone else was great to work with and very respectful of our home.

Needed gutter work done for our entry way that floods every rain. They came out and gave a…read moreconsistent quote compared to theirs and did well to explain the process and help pick colors that would match. They were scheduled out a few weeks and explained this during the quote process to set expectations. Follow up between contract and service was quick and easy via email and straight to the point. Day of work was quick and easy. The crew was very friendly and explained the process time frame and when questions about how I wanted specific items to look they quickly asked. I was very happy with the overall process and experience from start to end! Real test is on the next rain we get but with a very long warrantee don't expect issues.

Installed a new gutter on the back patio. Reasonably priced, timely service and cleaned up the…read morejobsite when done.

Unfortunately this company gets 1-star because they do not stand behind their work. We had a ~$30K…read moreinstall on a huge 4K Aluminum Ramada, you would think that would qualify to be a good customer and if something went wrong they'd fix it. Well, all of the electrical wiring in the lights of the roof of the Ramada need to be repaired, and although Alonso initially said he'd fix it, he has now disappeared not returning calls or messages for weeks. An electrical company came out and quoted us about $900 to fix it, so unfortunately we will just have to pay out of pocket to get it done. The Ramadas are cool, but if something goes wrong don't expect any resolution from them.

Be a man and take accountability ... "YOU" do not have the communication skills to run a business…read more YOU NEVER returned emails, phone calls, texts, etc., and YOU "decided to pass" because you "can't handle the work" because you're team left. Your response is a deflection of the truth and a total lie. A good boss keeps his crew and a good business man returns calls ... you're neither. Time is our most precious commodity in life and you wasted six months of mine. There are too many hard working people out there running reputable businesses, you're lack of professionalism and communication will surely make it difficult, if not impossible to survive in this industry. A win for hardworking people that need and deserve a reputable business to help them build their dream landscape.

Scheduled a date for a quote and no one showed. called my connection , Rosie, the response was I am…read moredriving can I call you back. I said yes and followed up with an email suggesting another date with no response.

Owner came out and took measurements, and we agreed to build design but failed to send the bid. I…read moreemailed and inquired a couple weeks later. He said he'd send it as soon as he got home. Three months later... (crickets). I went with another company.

A neighbor recommended Shades R Us to me and told me they were the best price they could find. So I…read moredecided to reach out. Mind you I got so many quotes and also had called a lot of companies and so many set up appointments with me but never showed. But, Shades R Us was true to their word on when they would be at my house and was in constant communication with me letting me know the progress of everything and was willing to work with my landscaper to get the footer in place before my patio got done so we wouldn't have to rip up any pavers. The price and work was so amazing and we couldn't be happier. Everyone that sees it says how great it looks. THANK YOU, SHADES R US! We recommend this company 100%!

Wow!! These guys are great. Was recommended by a friend and they delivered. Lower price than most…read morebut still great results. Would absolutely recommend to everyone.

If I could leave at zero I would. My parents had previous work done on their awning in 2021. I…read morecalled them to repair it 2 weeks ago. I called several times and they never answered. I left several messages they never called back. I called again days later & they answered. They had someone go out and give me an estimate and I was told they could get to it on a certain day, that day came and went with no phone call. I called the following day to find out when they were going to get out for the repair. The woman who answered the phone said she had no idea. NO IDEA? What? There is no communication between the front, the workers and the customer, whatsoever. A little back story, when they had previously worked on my parents awning, they put in the wrong size of screws. So it had been going on for years, screws falling out but my Dad would just screw them back in. They would work their way out again, which was a constant thing but it had been too long since they did the work for my Dad to bring it to their attention. (I didnt live in AZ in 2021 so I had no idea this was happening almost weekly). When they came to do an estimate, they admitted that they put in the wrong size screws 5 years earlier. Now it's time for them to do the actual work.And then they don't show up, then they say it's going to be a another week before they can get to it. I wasnt happy about that but was going to take that appointment anyway, he interrupted and said " you know what, to make it easier on everybody I suggest you go find someone else"! They didn't want to deal with my issue and that they're really not making any money off of my small job, just go somewhere else. In the meantime, its been 2 weeks of waiting for them to show up, now I have to start the whole process over. Needless to say, I was shocked that a company would tell me to go somewhere else because they didn't make enough money on my job or want to deal with the situation, but in midsentence of trying to respond, he hung up on me! Mesa Awning does not stand behind their work. Word-of-mouth can be the best advertising and/or the worst advertising. I would never go to this company ever again and I will tell everyone I know not to use Mesa Awning. I looked at some other reviews and apparently the communication hasn't gotten better in 5 years. Also they dont clean up after themselves which is a big turn-off for anyone. Do yourself a favor and go elsewhere for your awning needs!

Had a new patio installed. Mesa installed a patio about 15 years ago and now a second one on the…read moreother side of the house. We needed fascia board replaced and they came and removed the original patio and then came back and reinstalled it. The work was completed in just a few hours.

I put out multiple requests for quotes to get a 10' x 15' pergola installed in our backyard. Can't…read moresay enough about our experience (even if it's taken me this long to finally write the review). Dagney was awesome from start to finish and we could not be happier with how our Pergola turned out. It provides the optimal function for our backyard. Their attention to detail and recommendation on how to run the slats to provide the most shade/get the most bang for our buck was greatly appreciated. Double bonus was getting shade in our master bedroom based on location. Pricing was better than I could have expected, but really it was the customer service and dedication that is the reason I highly recommend using this company!

The best compliment to any business is being a repeat customer - I'd be happy to have Greenheart…read morePergolas work on my house any time! We contracted Greenheart Landscapes for a large, complicated backyard project. One key piece was a patio cover extension over newly installed pavers. We are very pleased with the final results. Our patio basically doubled in size and now features recessed lighting, a stylish outdoor fan, and a TV, all ready for our next party. What I really appreciate about working with this team is that not only is their craftsmanship top quality, but they also come prepared with thoughtful recommendations and options that fit your lifestyle. It's also a benefit that they work closely with the landscape team, allowing them to better coordinate installation timelines and other aspects of the project seamlessly. During the project, we had our roof redone (poor timing on our part), which resulted in a lot of dirt and debris falling off the house. In spite of that, the Pergola team were absolute professionals, accommodating the roofing team and ensuring everything went smoothly. Thanks again to Irene, Dagney, Mike, and the whole team for being so communicative and responsive - helping to make our backyard come to life!