You can't go wrong with Fine Touch Upholstery! These professionals are talented...they know their…read morebusiness PLUS they stand by their work. We had an issue with one chair back we contacted Ignacio who immediately sent his associate Oscar to our residence to correct the problem. Many companies promise the world and disappear after the sale and the payment to them is complete *not his one, Fine Touch Upholstery shows up! WE wouldn't use any other shop plus they do auto upholstery as well.

Very please with the work done by Fine Touch Custom Upholstery. The did a large couch and a long…read morecouch cushion for me. They have a very large selection of fabrics. They do very nice work for a reasonable amount of money,.

After considering bids from 9 major companies, we chose AZ SUN CONTROL and we LOVE our new attached…read morepergola! Our salesman Jim McCrohan's customer service exceeded our expectations. The workmanship of the two installers was perfect. WELL DONE!!!

Installed a pergola on our home... It is AMAZING! Jim was great to work with for our estimate,…read moreand the team that installed was professional and fast. This was one of the best decisions we've made in a long time. Thank you!!!

We had a free standing pergola installed. Everything from the quote to final clean up was done on…read moreschedule. Eli was very kind and explained our options. Mike our builder/installer was incredible. On time, friendly, very talented and skilled in his craft. The pergola was built in our backyard. Afterwards everything was cleaned up. It was a bit more in price than we expected, but the quality far exceeded our expectations so definitely worth every penny.

Eli arrived on time to provide a quote for our patio covering. He was professional and friendly…read more After some thought, we decided not to move forward at this time. If we revisit the idea in the future, Chillax Patios might be on our list to consider.

My with Royal Covers was positive from beginning to end. I…read morenever felt rushed or pressured to buy. I met with Peter who came to my house, gave me an estimate, and helped me figure out what sort of cover I wanted. He also helped me easily arrange financing for the project through a se one party. Jonathan worked with me to find a day for installation. And my install team, led by Preston with the help of Chris and Tim, were top notch: polite, professional, and easy-going. What most important? I love my 15'x17' lattice pergola! I highly recommend Royal Covers.

We were very happy with the options and price Royal Covers gave us for our patio cover. The colors…read morematch perfectly with our house colors, and even my neighbor who sees it over their fence commented on how pretty it is! The whole process was smooth and communication was great. We loved that their electrician came to put in the ceiling fan that we purchased seperately, and ensure that everything was to code. He and everyone else was great to work with and very respectful of our home.

We had a custom alumiwood pergola installed in our back patio area. The guy was very helpful with…read morerecommendations for color and appropriate size for our patio/yard. Very happy with the price, quality, and the outcome! I would say the only area for improvement would be if someone looked at the HOA paperwork or gave more measurements with consideration to what the HOA would need. We had to measure a few more things for the HOA to approve.

If I could leave at zero I would. My parents had previous work done on their awning in 2021. I…read morecalled them to repair it 2 weeks ago. I called several times and they never answered. I left several messages they never called back. I called again days later & they answered. They had someone go out and give me an estimate and I was told they could get to it on a certain day, that day came and went with no phone call. I called the following day to find out when they were going to get out for the repair. The woman who answered the phone said she had no idea. NO IDEA? What? There is no communication between the front, the workers and the customer, whatsoever. A little back story, when they had previously worked on my parents awning, they put in the wrong size of screws. So it had been going on for years, screws falling out but my Dad would just screw them back in. They would work their way out again, which was a constant thing but it had been too long since they did the work for my Dad to bring it to their attention. (I didnt live in AZ in 2021 so I had no idea this was happening almost weekly). When they came to do an estimate, they admitted that they put in the wrong size screws 5 years earlier. Now it's time for them to do the actual work.And then they don't show up, then they say it's going to be a another week before they can get to it. I wasnt happy about that but was going to take that appointment anyway, he interrupted and said " you know what, to make it easier on everybody I suggest you go find someone else"! They didn't want to deal with my issue and that they're really not making any money off of my small job, just go somewhere else. In the meantime, its been 2 weeks of waiting for them to show up, now I have to start the whole process over. Needless to say, I was shocked that a company would tell me to go somewhere else because they didn't make enough money on my job or want to deal with the situation, but in midsentence of trying to respond, he hung up on me! Mesa Awning does not stand behind their work. Word-of-mouth can be the best advertising and/or the worst advertising. I would never go to this company ever again and I will tell everyone I know not to use Mesa Awning. I looked at some other reviews and apparently the communication hasn't gotten better in 5 years. Also they dont clean up after themselves which is a big turn-off for anyone. Do yourself a favor and go elsewhere for your awning needs!

Unfortunately this company gets 1-star because they do not stand behind their work. We had a ~$30K…read moreinstall on a huge 4K Aluminum Ramada, you would think that would qualify to be a good customer and if something went wrong they'd fix it. Well, all of the electrical wiring in the lights of the roof of the Ramada need to be repaired, and although Alonso initially said he'd fix it, he has now disappeared not returning calls or messages for weeks. An electrical company came out and quoted us about $900 to fix it, so unfortunately we will just have to pay out of pocket to get it done. The Ramadas are cool, but if something goes wrong don't expect any resolution from them.

Be a man and take accountability ... "YOU" do not have the communication skills to run a business…read more YOU NEVER returned emails, phone calls, texts, etc., and YOU "decided to pass" because you "can't handle the work" because you're team left. Your response is a deflection of the truth and a total lie. A good boss keeps his crew and a good business man returns calls ... you're neither. Time is our most precious commodity in life and you wasted six months of mine. There are too many hard working people out there running reputable businesses, you're lack of professionalism and communication will surely make it difficult, if not impossible to survive in this industry. A win for hardworking people that need and deserve a reputable business to help them build their dream landscape.

I had to shades put on my home. Both do just what I wanted them to do. What more can one asked…read morefor. shademasters listen very well and do just what you ask for. I will call again if i need more shade

Excellent Sales, Poor Workmanship, Ignored by the Company…read more I found AZ Shade Masters at a recent home show and was impressed with their presentation, product, and information about pergola options. I obtained bids from four firms and AZ Shade Masters provided a detailed and competitive bid for my planned 4K Aluminum pergola. Unfortunately, the installation is where things went sideways, and AZ Shade Masters ignored my concerns: 1. White caulk on the roof is visible from ground level - The installer advised "I" can fix this by painting the caulk with matching spray paint, but it may take several coats. 2. Closer inspection with a ladder revealed caulk haphazardly applied with drips left wherever they fell. 3. Frame beams were cut too short, and gaps are filled with wide beads of painted caulk. 4. Metal shavings were left in the rain gutter along with a metal scrap cut to allow water drainage. 5. Gussets of unequal length were accidentally installed requiring the correctly sized shorter gusset to be replaced to match the longer to avoid leaving exposed holes in the posts. The installers had the design plan in hand but suggested they could install my pergola however I wanted. I stressed several times they should follow the plan and was forced to correct them when they attempted to deviate (for example: eliminating gussets when they were to be included and sloping the frame beams instead of installing them level). One even suggested I was "OCD" for insisting they follow the plan. (I DID accept one of their suggestions and shortened the pergola height by six inches which was a solid recommendation). After discovering the caulk issues, I texted photos to both my salesman and the company manager. I also left voicemails and a message with the showroom. I connected with the salesman who advised some aspects of the caulking are "normal" but not all and he deferred to his manager for any remediation. I have heard nothing since from AZ Shade Masters. While the crew was personable, installation quality leaves much to be desired (the photos speak for themselves). I should note the installers have the customer sign a form that there are no concerns after installation is complete. I signed as I was largely satisfied and the pergola looks good at first glance, but closer inspection reveals issues not apparent from ground level. These issues combined with the lack of response from the company prevent me from recommending AZ Shade Masters.

Needed gutter work done for our entry way that floods every rain. They came out and gave a…read moreconsistent quote compared to theirs and did well to explain the process and help pick colors that would match. They were scheduled out a few weeks and explained this during the quote process to set expectations. Follow up between contract and service was quick and easy via email and straight to the point. Day of work was quick and easy. The crew was very friendly and explained the process time frame and when questions about how I wanted specific items to look they quickly asked. I was very happy with the overall process and experience from start to end! Real test is on the next rain we get but with a very long warrantee don't expect issues.

Installed a new gutter on the back patio. Reasonably priced, timely service and cleaned up the…read morejobsite when done.