Very transparent as a company. They help me twice, once when I first purchase the house and second…read moretime today. They didn't charge me for the first occurrence due to the house being under warranty (first time home owner so it was nice they let me know these kinds of things). Second time my AC unit wasn't running at all. They troubleshoot thoroughly to identify the issue and immediately contacted the vendor for parts. Very fast in responding and punctual in terms of time.

James and his crew repaired my AC unit that was leaking freon. They did a great job and they seem…read morelike good, honest people. I really appreciate James for showing up the same day that I reached out for help on Yelp. He responded within minutes and came by my house after his doctor appointment. I already knew what was the issue with the AC as the previous AC company who works only for home warranty companies, came out 3 times and only did a band-aid job that lasted only 2 weeks. I knew it was out of freon because the AC was leaking freon. James was able to schedule for an early morning appointment to repair the leak the following day. He put in more freon in the meantime so my house will have air conditioning until they can repair it. The next morning, Chris and his crew showed up as promised, first thing in the morning and fixed the leak. I will definitely use Richmond's Air again in the future, but for now, hopefully this leak repair will last me for a few years before having to call for service again. Hopefully my next call to Richmond's Air will be a yearly maintenance type of deal and not to fix a leak! I definitely recommend this company. As a PSA, please, please, please STAY AWAY from home warranty service companies! If you must purchase one, stay away from Fidelity National. I won't mention the name of the HVAC company Fidelity National sent to fix my AC and then denied my claim and I had to pay over $1300 out of pocket for a band-aid fix that lasted only 2 weeks!

I called office at 11:00 on a Saturday. Jay called me back, asked for my address. Jay said he would…read morebe at my house in 30 minutes. Jay was right on time, inspected our unit and repaired in 20 minutes flat. Now, that is GREAT SERVICE! Thanks Jay! I cannot say enough nice things about you and your company!

Jay was amazing, came out and solved our humidity problem with one look after our regular folks had…read morecome out twice and poked the system all over without a resolution. On top of that polite, professional and funny. He showed up almost as soon as I put my phone down and to top it all off offered a reasonable price. Wish there were more tradesmen like him.

Polar Express responds quickly to requests for service. Their technicians are knowledgeable and…read moretrustworthy. I appreciate the time that they take to explain the problem & then work out a solution. Having a service company that you can trust is a big deal to our family. Polar Express staff members always work hard to help us.

Keeping a 20+ year AC system running is definitely not an easy task. Mr. Garrett showed up on…read moretime, diagnosed a couple of different issues, and provided a quote up front. His work was completed fairly quickly, and the electronic invoice was accurate with line-by-line pricing. Having utilized their services before, we're quite happy with Polar Express!

Miguel and his team are very professional and fast on the job. Our home AC was not working and…read moreMiguel came over and found the issue in no time and had his team ordered and delivered the replacement unit in the same day! It was such a joy and comfort working with Miguel, unit was fixed in no time and customer satisfaction is always guaranteed with MJS! I highly recommend his team and company.

I called Miguel to get a second opinion and quote for replacing the fan blower motor in my upstairs…read moreHVAC. Despite me calling him fairly late in the day (12:30 PM), he was at my house in less than two hours, inspecting the unit and checking on the availability of the new motor at the local warehouse. His quote to replace the motor was competitive, and he even included a tune up of my downstairs unit in the price. He had everything fixed and in good working order by 6:00 PM. I would do business with MJS again!

I could not be happier with the service and friendliness of the staff! My AC went out on a Saturday…read morenight over the Memorial Day weekend and they were able to send somebody over Sunday after noon. Daniel, their technician, was amazing! He diagnosed and fixed the issue in about 30 minutes and was incredibly nice! Thank you so much for such great service! Once again, I needed them for my upstairs unit and Daniel was amazing! This is my A/C service company for as long as I live in the area!

Daniel, our technician, quickly identified problems in both of our furnaces and repaired them…read moreimmediately. He was thorough, fast and friendly. He arrived at the beginning of the service window we were given and couldn't have been better. We heartily recommend Service Pros.

Fantastic. AC wasn't working. replaced capacitor, added R22 refrigerant. Vixiene was great, prompt,…read morefriendly, helpful, and the price was great. Think we know where a leak is and I will monitor for it (look for the dye) as instructed after/because he's leaving to help another person. I am so happy. (I rarely leave comments. don't like to do it, but HE deserves one.)

We have been working with Vixiene for many years now and he is our go-to guy for anything A/C…read morerelated! He responds quickly and has been able to stop by our house within a day or two every time we have needed his help. We have had small issues and bigger issues, such as replacing our entire A/C unit. Regardless of the problem, he had a solution, and the problem was truly fixed. It's not like going to a car mechanic where you pay them to fix something, and the issue arises again later. What we truly appreciate about him is his integrity and honesty. We feel like he truly cares about his clients and does not try to oversell or overcharge us. His pricing is reasonable and affordable. He works hard and is great at what he does. He is professional, knowledgeable, and experienced. We trust him and would highly recommend him to anyone!

Very friendly and professional. Came out the same day. Fixed my problem quickly. After completing…read morethe project H-Town offered to come check my AC or heater for free at a later date of my choosing..

H-Town installed the air conditioner unit for my business and believe me it was not an easy task!…read more Yet no matter how many times they had to work on it they did it with professionalism, they were courteous and polite from the owner to the young lady to the repairmen!! I highly recommend! Carla Franklin

First time working with Texas Eagle AC & Heating and had a pleasant experience…read more Office Manager Ahmad was one of the quickest to response for a quote and answered my questions in detail. The quote for an AC inspection was very reasonable and he was very responsive in setting up the inspection even I contacted him via Yelp after business hours when I was ready to schedule. I was trying to make an informed decision of buying a townhome. After a prepurchase home inspection from Randall with RECON Home Inspections (also high recommended). Inspector suggested to have an electrician and an HVAC technician to have further inspection. The HVAC Tech arrived in its company van wrapped with its logo during the scheduled time. Around 45 mins prior to it, I got a text from TX Eagle about the arrival time. The HVAC Tech named Justin was very knowledgeable and thorough. He was patient to answer any questions I had and he used the human body and the heart as an analogy to explain the AV system to demystify it, so it was easy to understand and I appreciated it. He found the problem which half the evaporator coil were not working due to blockage that was why the temperature couldn't go down further than 76°f, which the home inspector pointed out prior but didn't know why. He also checked the duck in the attic and mentioned the firewall were torn down which needed to be sealed up to prevent fire coming in from another units as he used to be a firefighter. That also aligned with Randall the inspector told me during the home inspection. He also wrote the coil issue on the receipt of the HVAC inspection and it was available shortly after the inspection. Buying a house/townhome is very stressful and having a team of expertise was very helpful. I am so glad I found the right people to help with making an informed decision for such a huge purchase. I highly recommend Texas Eagle AC & Heating. You will be glad you go with them!

I can not stress enough how amazing these guys are!!! A leak started in my daughters room and my…read morefather called another company to get an estimate while I was out of town and they estimated the repair at 16k!!! When he called to tell me - I immediately told him to not call anyone else and to call Texas Eagle! We have worked with Hussein for years and he has ALWAYS taken care of us! Honest, patient, explains everything and the cost is fair!! Our AC was repaired quickly with tons of communication and saved us tens of thousands of dollars! It means a lot these days to know there are still good honest workers that come in and do amazing work and not trying to hurt those in need of services. If you need work done and don't want to have to worry if you are being screwed over - CALL TEXAS EAGLE AC! I would give 100 stars if I could! Just absolutely amazing!!!

After multiple leaks in the past, we had major "AC PTSD" and were terrified to run our upstairs AC,…read moreleaving it at a miserable 85°F. Yonie and his crew came out for maintenance and were a breath of fresh air. Instead of leaving us vulnerable to another expensive water damage disaster, he recommended a Safety Switch to prevent future leaks before they even start. It's so rare to find a HVAC company who cares more about protecting your home than making a quick buck off your next big repair bill. Professional, courteous, honest, and zero pressure. Look no further!"

We needed a complete replacement for a 21 year old AC and furnace. We had a very bad ordeal with a…read moreprevious company for another unit replacement and this was a completely different experience. Yonie was easy to communicate with, gave different system options to choose from and offered the best estimate out of 4 companies. He came in person with a van and truck and a big crew on the day of the installation. They finished the job early and left everything organized and clean. I finally feel like I've found a reliable and honest AC company that I can recommend.

I used these guys because they had great reviews and had five stars. After using these guys, I feel…read morelike they need six stars. They are super polite and super fast. They changed out my terribly rusted drip pan at a great price- did general AC maintenance & they are now my new AC company from here on out. Excellent job well done!

OMG ! My AC blows cold air again! My AC was broken for a whole year. I put my trust in EZ/AC and it…read moreturned out to be AMAZING!! The tech guy new what he was doing right way. He was very professional! I know now who to call if my AC goes out ever again. Houston get too hot ! Thank you EZ/AC GREAT JOB!! YOU GOT MY BUSINESS...