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    Cool Green Preowned Auto Sales

    3.4 (5 reviews)
    Closed 8:00 am - 5:00 pm

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    6 years ago

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    7 years ago

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    10 years ago

    Replaced tire quickly with competitively priced tire. Fast in and out service

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    8 years ago

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    Brown's Tire Towing & Auto Care Center Inc

    Brown's Tire Towing & Auto Care Center Inc

    (35 reviews)

    Scheduled an oil change and state inspection for 8am. I like…read morethe friendly neighboorhood feel of this business. They are always pleasant and make me feel like my business matters. I was all complete in 90 minutes and back on the road......awesome!! The price was fair, and the work was good. I will continue to use this service facility.

    I brought my car in for a standard oil change. This car had been my grandmother's grocery getter…read morebefore her passing, and hardly had 15,000 miles on it. It is in practically new condition. The attendant took my keys and said it would be about 40 minutes to an hour. About an hour later, I got a call saying the car looked great, everything was in good condition, but they did recommend that I get a brake fluid exchange. I definitely raised an eyebrow at that comment because you usually only have to replace the brake fluid every 4-5 years, and certainly not on a vehicle with less than 45,000 miles on it. I declined the offer. Again, I was given an estimate that it would be about 45 minutes for them to wrap things up with my car. Seemed like a long time to wait for an oil change, given I had dropped the car off when they opened and they already had it for an hour, but I gave them the benefit of the doubt. An hour later, I came into their office to pick up my car, only to be told that it wasn't ready because they were waiting on a part to be delivered. At this point I was really scratching my head, because I wasn't getting any work done on the vehicle, just an oil change. I was informed that "whoever had previously changed the oil had stripped the oil cap, so it needed to be replaced." I was definitely skeptical of this, because I knew the car hadn't been leaking oil, but I asked for an estimate for when it would be ready... they couldn't provide me with one. I left for a second time, now wondering why this issue wasn't mentioned when I received the phone call saying everything looked great with the car. Another hour goes by and I finally get a call saying my car was ready to pick up. When I paid for the job, they charged me $88 for a full synthetic oil change, which I did not request, $7 for "disinfecting the interior of the vehicle" which was CLEARLY not done, as well as an extra $18 for the replacement oil drain plug. With labor included, the total came to $130, for what should have been a simple oil change. While I was honestly expecting the price to be high, I have NEVER paid over $60 ANYWHERE for an oil change. After paying for the work, I asked if I could have the original oil cap so I would know what to look for in the future should I have this issue again. When the attendant handed me the cap, it was obvious that whoever tried to take the cap off at Brown's garage had mangled it with the wrong tool. There were fresh shards and flakes of metal around the top of the cap, while the threads were completely intact. If the attendant had been telling me the truth, the mangled bits of metal would have shown signs of aging or discoloration like the rest of the cap, instead of looking shiny and freshly torn up. I've included a picture of the oil cap for reference. I absolutely should have read the reviews of this place before giving them my business. It seems as though their company policy is to not take ownership of mistakes when they happen, upcharge their customers for services they clearly do not need, and then have their owner reply to negative online reviews by making excuses for their employees. Maria, I know you are reading this, and I can already tell you that I have NO intention of communicating with you over the phone about the services your shop has provided. If you are truly concerned about the integrity of your work, stop trying to make nice with customers who put you on blast on the internet. Your time would be better spent reading about business ethics, and owning up to mistakes when they happen. Update: contrary to the business owner's reply, I never received a "digital report" of any of the services that were provided, and I actually was waiting to receive one before writing this review. I know the "digital report" is standard practice for this business, which is how I've been fleeced into paying for extra services in the past. Since I haven't received any before/after photos of the work that was performed, I stand by my original review and suspicions that the damage to the oil cap occurred when I brought my car in. Sidebar: regardless of what kind of oil change I had performed in the past, a standard (aka conventional) oil change is NOT the same as a full synthetic oil change. I requested a standard oil change, but was upcharged for full synthetic. While this may be the regular operating procedure at Brown's, if you go to any reputable auto service shop and request a standard oil change, they will give you a conventional oil change, or at least clarify what type of oil you want before performing the oil change. TLDR: if you want quality service and accountability, this ain't the place. Never again.

    CMA's Toyota of Martinsburg - Tried to say there was a leak in the axel seal on the passenger side. We have 0 leaks!!

    CMA's Toyota of Martinsburg

    (15 reviews)

    Service department lies to you about pricing. Doesn't give you accurate pricing until after the…read moreservice is complete. Never go here. Never trust them. I was told max $150 for oil change and tire rotation. I was charged $350.

    I would say, my best experience of car buying in recent years. I live in Maryland and was looking…read morefor a new Corolla Cross Hybrid XSE. First off, I was having tough time finding one in the color I wanted, and if I did find one, majority of the Maryland Toyota dealers were acting like it was still 2021-2022. So much attitude and little to no willingness to sell the vehicle. Well, after looking for a Corolla Cross for a couple of weeks in MD and VA, I widened my search to 100 miles from my zip code and came across CMA's Toyota, and I am glad I did. From the start till the finish, the experience was one of the best, if not THE best, experience I have ever had in buying a vehicle. I was initially in touch with one of the managers, Ashley Olson, who was pretty quick in responding to my inquiry, and had absolutely zero issues sending me an Out-The-Door price over email, most of the dealerships in MD flat-out declined to provide me one. After her initial responses, I was connected to their sales person Travis, or T.J., for further communication and I will like to mention that Travis was an exceptional Sales person. He was more than willing to work with me, without any type of attitude or delay. He was extremely prompt and quick with his email responses, and wasted no time. When I arrived at the dealership, he was already ready with my car, cleaned and topped off with gas, up at the entrance. Once we started the process, I told my brother, who was my ride there that we should pitch our tents because, based on my previous car buying experiences, we will be there for a while to get the process completed, and I was dead wrong. Keith, CMA's finance manager, took barely 15 minutes to get everything signed and get my temp tags ready. Not only that, he was absolutely zero-pressure guy. He did not try to upsell me any add-ons or extras. We went over the list of any optional items, but he did not try to over sell any of them to me, which is a MAJOR plus for me. All in all, from the time we got at the lot, till the time we drove away in the new vehicle, it took us an hour and a half (rounded up), which included a short test drive of the vehicle, and looking around at another vehicle as well, which must be the quickest vehicle purchase I ever did in my 20 years of vehicle buying. It could be because I paid by personal check, but even in the past when I paid in personal check, it still took longer than an hour and a half. I could not be happier with my experience, and quite frankly, with the recent madness of extreme price hikes of vehicles and shortage of inventory, I was not looking forward to my vehicle purchase, but I am glad that CMA's Toyota staff made it as painless as possible, for which, I cannot thank you enough! *** This review is going to be a multi-platform review, meaning, I will be posting it on other review sites as well ***

    Cool Green Preowned Auto Sales - car_dealers - Updated May 2026

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