I initially thought about taking off a star because John arrived outside of my appointment window,…read morea pet peeve of mine, but then I remembered a few things: he came on a Sunday, on less than a day's notice, Arlington is very far from Upper Marlboro, the appointment before me went over, which can happen to anyone, and most importantly, small businesses are the backbone of America. John was very polite and immediately told me my HVAC closet smelled because a mouse died in there. He also called a relative while at my place and on the way home to give me their suggestions on dealing with the smell, which has nothing to do with HVAC and is above and beyond in my opinion. Yes, I did have to pay the $100 fee to come out. I paid in cash to not have to pay the 10% processing fee. I was fine with paying this to have someone come out so quickly, and on a Sunday. Would call again. When my problem actually involves HVAC repair.

Did a great job when my "New" HVAC system on my home I purchased a few months prior started…read morecollecting water. The tech Brandon was knowledgeable and kept me updated the entire time. The only reason I wouldn't give it five stars is because whomever I booked with didn't properly explain how the pricing worked beforehand which would have influenced my decision to use this company or not. The overall total was pricier than expected due to this and the price of parts but well worth it as my AC is functioning better than ever. Other than that great work!

Anyone who has had to replace a refrigerator lately with Home Depot or Best Buy will understand…read morewhat we just went through. Paul and his team were very understanding, helpful, and professional. They removed our old refrigerator, brought in the new one, and upgraded our plumbing to take care of future needs. They went above and beyond what is normally expected of plumbers and they were the highlight of our experience. We highly recommend them for any plumbing needs you may have.

This company is Amazing!…read more Moving to Calvert County we never had to deal with Wells and Septic Systems ect. We have really hard water that ruined our Element within the first year we had our home built. These professionals came and installed a water softener and Water treatment system. We have no complaints only good things to say. The Father is a kind and friendly guy who will take the time to answer all questions and explain whatever it is we ask. We will be lifelong customers and I give all high ratings!

McMurray was able to repair our AC unit same-day when it broke on a hot day. He explained the…read moreproblem, what he did to fix it, and made recommendations for future changes to make our system more efficient. He also brought treats for our cat!

McMurray was great to work with. Took care of an R22 system when most of the contractors wanted to…read morejust sell a replacement. Not the cheapest system to work on but much better than full replacements. Great communication throughout the service and I highly recommend.

Great work! So quick to diagnose an issue that I (and google) could not figure out. I consider…read moremyself a pretty decent DIYer, but there is definitely something to say about experience! They will be my 1st call in the future.

Bad communication. Started very enthusiastically but was not able to set up a time for them…read more Someone who does not value customers time is not someone I want to make a major purchase from. I am not buying a heat pump only but establishing a long term relationship.

I hired Reddick & Sons Plumbing to install a new heat pump system. The work was done on time and…read morewithin budget and I am very happy with the results. I had several additional requests which they accommodated such as adding an extra drain line and additional return vent and all the work was done as requested. Since completion of the job, they have come back on routine maintenance visits to keep the system up and running and the cost of which was included with the original work. I therefore. have been very pleased with after-installation service. Separately, I used them for plumbing, specifically replacing a sink faucet, repairing a garbage disposal, and repairing a leaky shower fixture. I was very pleased with this service as well. Especially the garbage disposal because all it needed was a minor turn of a crank to loosen it up instead of a full replacement, which saved me a significant amount of money. Obviously, overall, I'm very happy with their services. I will be using them again and highly recommend.

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

I recently had my first service visit with Cold Comfort, and I was very impressed. Jerry was the…read moretechnician who came out, and he was knowledgeable, thorough, and easy to talk to. It can be difficult to find honest and reliable HVAC companies, but this experience stood out. I had several questions prepared about my refrigerant, capacitor, and overall system, but I found that I did not even need to ask them because Jerry naturally addressed those topics during our conversation and explained everything clearly. He also completed a detailed inspection of my HVAC closet and offered a helpful recommendation for a better filter. The service was straightforward, with a flat fee and no upselling or pressure, which I really appreciated. Overall, it was a great experience, and I will definitely be using Cold Comfort again for my annual maintenance.

I have used Cold Comfort HVAC Services many times and I won't use anyone else. They are honest,…read morecompetent, hardworking, and have reasonable prices. It's extremely rare to find a company with integrity these days that believes in great customer service. When you call them there is no need to have any anxiety. Relax, you will be in great hands. I give them an A+++++++ rating. I highly recommend.

I think this is number one company in north Virginia I…read morechanged my house AC Two units they did amazing job Wonderful people high quality service very knowledgeable and very respectful to the customer to keep them satisfied Iam glad to did business with them. Thanks

RES installed new HVAC in September 2021. Freezing temps last night and my heat wouldn't kick on…read more Needless to say, it's cold in the house. Literally wearing a sweater and two sweater wraps. New HVAC filter, reset breaker. Thermostat batteries are fine. Still not kicking on. Sent Yelp message to RES because they have always been quick to respond. And they did this time as well and the woman who gave me a call was nice and tried to help. Pretty disappointed that they can't quickly swing by today. From what I've read, it's likely a dirty flame sensor or the ignitor switch (neither of which is a long job - I just don't have the tools). HVAC less than 5 years old, so parts are under warranty with RES; however, I had to call someone else. Bottom line: Someone else is coming today, but I could end up paying for parts. Kind of feels like my current needs weren't lucrative enough for RES to make a concerted effort to swing by.

Saw that I had a mold issue in my duct work. With a 4 month old now in the house I was eager to get…read morethe issue taken care of. Dirk set me up with an appt right away. Rob came to the house less than a week later. He was on time, professional, and was very personable. I have had many contractors to the house in the last year and I think Rob and this company have been the best experience by far. I will definitely recommend this company to friends and family. Side note: The wife was happy to come home to vacuumed steps and hallway.....I took the credit for it even tho Rob had my house looking cleaner than before he arrived. No shame in my game. Thanks Rob!

I had DUCTZ do the job. Rob and Nick did the work. HIGHLY IMPRESSED with the thoroughness and…read moreconsiderateness of these two. The honesty was great too. After looking at the A-coil and taking a picture to show me, they said that it really didn't look bad enough to clean. I agreed and it saved me a hundred and fifty bucks! This was for a LOT of work otherwise and it was worth every penny. They got to the house at 8:47 am and they just left 4:34 pm. They didn't stop for one break and worked the entire time. From start to finish they were very professional. From the owner on down. I highly recommend them.

Perry was great to work with. I asked for a maintenance check up on our Mini Split system. They…read moregave a solid estimate with a detailed review of the work that he would do. Prompt, communicative, detailed. Highly recommend him after a great experience to maintain our Mini Split system.

I had a really positive experience with this Mr Perry. He was extremely thorough, patient, and took…read morethe time to properly diagnose the issue instead of rushing through the job. After replacing my coil, he carefully tested the system, pulled a deep vacuum, and made sure everything was correct before charging the unit. What I appreciated most was that he didn't cut corners. He explained the process, continued troubleshooting when the vacuum readings weren't where he wanted them, and made sure the system was fully stabilized before finishing. You can tell he takes pride in doing quality work the right way. Professional, knowledgeable, and detail-oriented. I definitely recommend him if you want someone who is honest and thorough with HVAC repairs.

We wound up having Fixed Right and Guaranteed when are regular service company that we'd used since…read more1984, went out of business after the Wuhan Flu fiasco. Fixed Right has been outstanding as a regular service company, and the care and honesty they bring to us as customers is some of the best I have seen. We just had out annual service (late, because I forgot to schedule on time), but the tech who came out was amazingly efficient and yet, thorough.

The tech was very nice. My AC wasn't working so I called Fixed Right. He said the condensate pump…read moreneeded to be replaced. Got a second opinion. It wasn't the condensate pump. It was the electrical cord hooked up to the pump that wasn't working. Just an FYI.