They are closed. Very sad. The owner was always sweet and accommodating. He even bathed my beagle once. read more

Cookie & Friends - Best haircut - Pet Groomers Near Me - Fort Lee, New Jersey

I've been to cookies & friends on a few occasions and each time I've had a different issue. Against my better judgement, I booked a reservation here again. It's the close at grooming place near me and they already have my dogs information so I figured one more time can't hurt. Unfortunately all it takes is one time to do damage. I took my dog in for grooming earlier this week and she was eagerly trying to get away (I should've read that as a sign too). The dogs from the daycare were barking at her from behind their pen (they're apparently kept separate from the grooming business). The groomer took my dog to one of the rooms in the back and told me To come back in about an hour. Am hour later I get a call to come back. I see that my dog's behind is closely shaven down. She looks almost bald on her butt. They said it was matted apparently. OK- I let that one go. It wasn't the best look but it grows out. Then when I got home, I noticed my dog was tracking something red. I thought maybe she had stepped on something, maybe a berry? No, it was blood! This was after I had taken her for a walk outside for 30 minutes too. That means she was bleeding all that time! I immediately called Cookies and Friends to report this. As you can see in the picture, it's clearly bleeding from the nail. They cut her nails down to the bone. Way too short. The woman told me to bring her in to put some lotion on it. She first tried to say that it wasn't caused by then and it must've been something outside. I sent her the picture of her paw and asked for a partial refund due to the poor care they took. She got very nervous and said she can't do that. She said "whatever. No, bye". Is that the way you talk to a client? Especially when you're in the wrong? Never again. I will be taking my business elsewhere. read more

Cookie & Friends - My dog's paw and nails were bleeding - Pet Groomers Near Me - Fort Lee, New Jersey

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Very professional and clean during COVID. Plently of parking available. The groomers did a cute top knot design ufortunately my dogs ripped them out before I could take a picture. The store also had the cutest hair clips! Definitely will come back often for grooming and accessories! read more

Cookie & Friends - Pet Groomers Near Me - Fort Lee, New Jersey

ZERO star, period. Long story short. The groomer cut my dog in two different places. One is in the chest and another is in the thigh. It was cut deep so that it was blooding! When we called them, they told me it was totally normal and people make mistakes. I was so shocked when I heard this statement from the lady in the front desk (not sure if she is the owner. She is the one taking our cards.) Friends, please be aware of this place. DO NOT GO! Any place would be better than this! read more

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Thanks for making my baby look sexy lol, I'm so glad I found this place! Owner she's very nice. Zimba seemed happy when I picked him up, seeing that makes me feel calm knowing my dog was in good hands! read more

Cookie & Friends - Pet Groomers Near Me - Fort Lee, New Jersey

I really like this place. The lady who works there is super sweet and seems to genuinely love animals. This is my second time taking my bombi here and bombi is always coming back looking so cute. Bombi doesnt seem distressed here at all and im looking forward to trying out their daycare services soon! read more

Cookie & Friends - Excuse the mess - Pet Groomers Near Me - Fort Lee, New Jersey

Great staff..!!!!! They are so sweet to my puppy. Get the work one on time..!! price is reasonable .!!!! Easy to make appointments..!! read more

Title misleading No cookies No friends Cute dogs though Nice staff Will come back with animals read more

Disappointing! Second time there. Have an 18 yo blind Cockapoo with clear dementia. When I picked her up owner told me that they cannot groom her again because the dog, owner and the groomer were all "very stressed". I explained that the dog is old but she had no visible empathy. What upset me most is when I got home, I realized her ears were filthy and clearly not cleaned and her nails were visibly still very long (cost $80 for a shave). I called and spoke with owner who told me to bring her back (really!). I told her i would clean her ears myself. read more

Our family has been using cookies & friend in Fort Lee since the shop opened,very friendly knowledgeable, helpful and wonderful with dogs. My gig Torry looks wonderful. I would highly recommended going this location to anyone read more

Well, I'm not sure what I've done to offend her but the owner has made it clear she does not want my business. After our last visit I was very happy with my dog's haircut; the groomer, Sabrina, does excellent work. However, my dog started scooting so I wasn't sure if his glands were expressed. It's not a big deal, I just needed to know so I could either take him to his vet for that service or indicate to them that it could be possibly something else. I left two voicemails, sent an email, called a third time at which point the owner said Sabrina would call me back the next day. That callback never happened. This information would have taken 30 seconds to relay to me, tops. At the very least, returning my call is a basic courtesy that they decided not to provide. Very sad as I love Sabrina's work and they've been great with my dog. I've referred multiple people in my neighborhood to this shop. I guess I won't be doing that any more. read more

Owner was very judgmental about our dogs hair. She also commented saying something along the lines of, oh this must be your first time giving your dog a haircut. Please lady. Keep your comments to yourself. Does not know how to treat customers. read more

Took my Pomeranian here for a full grooming. The prices are reasonable - $60 and everything is included (teeth too!). They did a really nice job with the hair cut - super even all around and a cute style. The service was super fast- only one hour total. Would definitely recommend trying them! read more

Cookie & Friends - Pet Groomers Near Me - Fort Lee, New Jersey

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Had great experience and my babe coco looks cute. They are patient, nice and efficient read more

Cookie & Friends - Had great hair cut and my babe coco is happy!!! - Pet Groomers Near Me - Fort Lee, New Jersey

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Every time I have been here it has been great. My baby comes out looking like a show dog! It was also comforting to have an appointment during such arduous times that was contactless & flawless. read more

I have tried quite a few groomers in the area and this place is by far the best! My 13 y/o shih tzu always comes back looking like a puppy. This place is reasonably priced and has great service with friendly staff. My dog comes back with the cleanest cut ...esp the ears, mouth and feet! I highly recommend Kate, she is the best groomer i've used and im always very happy with her work. She was referred to me by a friend who also says, she is the best! read more

My puppy sky needed a good grooming and I decided to come here after a quick google research around my neighborhood. The outcome past my expectations and I recommended all my close friends with dogs to go here for grooming needs. Excellent staff, interior and work. If you are looking for a good groomer in the vicinity of bergen county, this place is the best place to go to. Parking is available, and the store is easy to find. read more

I was really nervous with taking my Thor to the groomer cause he's very hyper likes attention and loves to play but they did an amazing job. I am definitely going back. I would recommend to anyone looking for a good groomer. And they are very nice friendly people. read more

Cookie & Friends - After cookie and friends - Pet Groomers Near Me - Fort Lee, New Jersey

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I got my dog groomed here and oh did she look so nice and clean haha. Friendly workers, professional, definitely recommend them and I will be returning! Hopefully COVID doesn't affect their business. Happy Holidays! And thank you for your services. read more

This was the first time grooming for me and my puppy who were a little nervous before visit. As we stepped in, my Cavalier puppy was very excited and just walking further inside along with the staff to greet other dogs being in day care. The owner is very decent lady adoring dogs. Her dog, Cookie is very cute and gentle. This place has everything I was looking for: (1) Knowledgeable, friendly people, (2) Very very clean and nice place, (3) Designated parking spots for its customers only right next to the door, and (4) Window through which I could see him groomed. I am so glad we did it and relieved we found this place. read more

Very Professional, and comforting I will be bring my dog back again for his grooming. The young lady who cuts the hair is amazing I love how she kept me updated with everything that was going on, that sealed the deal for me I will be a client from now on read more

Best dog grooming store!! Their skills are perfect and definitely know what style we want. Our puppy is super clean and soft when he finished his grooming. Their price is reasonable too and the supplies in the store are really cute. Won't go anywhere instead!! BTW, Cookie is so cute!! read more

Cookie & Friends - Dog grooming - Pet Groomers Near Me - Fort Lee, New Jersey

Very clean top notch grooming and daycare! Awesome staff-very friendly and helpful. Definitely recommend bringing your pets here. They will be well taken care of! read more

I just moved to NJ and took my Julie here for first time and i highly recommend this place! They were very friendly and did a good job on grooming. Also, I just made an appointment through the phone right before I got in there on my way to lunch meeting and she said just come by anytime without any hesitations. Julie seemed love this place and made friends there already!! My julie didn't want to leave and so did I lol... and we already became friend with the owner Leanne. Thank you. read more

They did such a great job with my mini poodle. They are very nice and gentle. I will definitely come back. read more

Cookie & Friends - coco - Pet Groomers Near Me - Fort Lee, New Jersey

This is my first time visiting Cookies & friends daycare. The place is neat n clean, friendly staffs , great service. Have these really cute doggy shoes, clothes,fancy pet carriers. Definitely coming back , highly recommended! read more

This place is AMAZING!!! My dog is 11 years old and we've been to a lot of different groomers over the years. This place is hands down the BEST! They are kind, friendly, professional & fast. I'm so grateful to have found a place that takes excellent care of my dog, gives him fantastic care, makes him look great and I don't have to worry. Thank you, Cookie & Friends!! read more

Amazing service and super friendly staff. Very affordable prices they take the time to really groom your pet the right way.

Absolutely in love with this place. Clean and trustworthy for the price that's offered. Daycare is served with much care and love for each doggies and I can tell my puppy enjoyed the company there! read more

This place is over priced and charge extra if your dog is "difficult." Won't be coming back here!

5 stars!! I would recommend this place to any of my friends & family. My furbaby, Nuri, absolutely adores the place. Staffs are always friendly & helpful. The grooming service price is reasonable and professional. read more

I used to bring my dog here and will not be doing that anymore. I recently made an appt for my dog, came to the appt and the groomer came out and said that my dog is "difficult" and that she cannot handle him and stated that last time she did not even finish his grooming (which I was not informed at all). Not only that, she asked that I should wait til she's done with the dog she's grooming (asked for 40 mins) when my dog's appt is up - very inconsiderate! The groomer was so unprofessional that she said the last groomer who took care of my dog no longer work there so she insinuated that I had no choice but to take him home. Like what kind of business is this?! If your groomer is picky about who she deals with, then why even bother having a business? Mind you, my dog is not the best at grooming since he has bad anxiety, but he already took anxiety meds and was perfectly calm when we walked in. With this kind of level of professionalism, I will not recommend this place unless you hire a better, much more professional groomer who actually has more experience. read more

As you relocate, you need to find many. Grocery stores, restaurants, cleaners, doctors... One of the most important thing I had to find is daytime dog sitting place for my beloved Max. One of my co-workers recommended Cookies & Friends and I owe her big. First of all, the place is very clean and they are different than the others. They don't keep the dogs at the cage. Max can play all day long instead of staying in the cage and wondering when I show up. Believe or not Max didn't want to come with me when I came to pick him up in few days. It hurts my feeling but it is good way to hurt my feeling(You know what I mean). The owner was super sweet, kind and friendly. She looks like she truly loves dogs. Max has been going to Cookies & Friends for a while, and I am very happy that Max goes to the place he loves. Cookies & Friends is well deserved to have 5 stars from me, and I can't thank enough how grateful I am. I recommend to anyone. read more

Great place, clean and friendly. Bring your pup! You wont be disappointed... Highlyyyy recommend!

I take my dog peanut here regularly and I only have good things to say abt it. Friendly, professional and clean! Would recommend 10/10!!!

Went to this place after seeing the pictures on Yelp. My 8years old maltese didn't want to go home. Love how they let them play freely before and after grooming. I feel so lucky to have found this place and strongly recommend a visit! read more

This place is so clean and the staff are very friendly. Took my dogs today and they came out looking so nice! Will definitely be returning. read more

This place is great! Very clean, luxury and welcoming workers. The groomer does an excellent job! Day Care area looks very free and protected with workers watching the dogs 24/7. There are parking spots which is great for drivers and great location. They also have great products that are very cute and interesting! read more