Look no further for a cat sitter. We travel frequently and I have had peace of mind these past five years knowing that Jane and Alan (the owners) are overseeing the care of my fur-baby. They are completely trustworthy and extremely reliable. I was impressed from the very first phone call where Jane and Alan did such a thorough intake of information and covered every detail that I felt very comfortable about leaving my cat in their care. There is always an introductory meeting with the cat sitter who will be assigned to you and if this person should change, Jane and Alan always make sure I meet this person to make sure that both me and my kitty are comfortable and happy with the person who will be providing care. I've had the same person taking care of my cat for almost three years and I think she is great, as well as her back-ups. My cat has special medical needs and receives medication three times a day because of mild seizures. Pampered Pets has skilled cat-sitters who are very good at administering medication and the sitters are very intuitive to know if something is off and not right with my cat. They are very accommodating to my cats needs and carefully follow any instructions I leave and often, these instructions need to be modified because of my cat's medical condition so I appreciate their flexibility and attention to detail. While I absolutely hate having to leave my kitty even for an overnight, Pampered Pets is the next best thing to me being there with my kitty. Additionally, Jane and Alan are a wonderful resource for information and I feel like they are wonderful "feline health advocates" because of their extensive knowledge and experience regarding feline health and behavior. I never expected to find all this in a pet sitting service because they are so much more and go beyond the basic care. Pampered Pets is truly the best pet sitting service in Manhattan and I highly recommend them--as I said, look no further for peace of mind and quality care. read more

Completely reliable and trustworthy whilst also offering invaluable services including administering medication and cat nail clipping. We travel frequently and quite simply it would not be possible if we hadn't found Pampered Pets to look after our cats while we're away. We moved to NYC four years ago and since then Eva from Pampered Pets has looked after our cats every time we travel. One of our cats requires medication - up to four pills at a time - and I know that without fail Eva will make sure he gets the treatment he needs no matter how difficult he decides to be about it. We have moved apartments three times and even though we no longer live in the area she covers she decided to carry on looking after the boys because of the bond she has formed with them. We happened to be away during hurricane Sandy and Alan (who runs the company along with Jane) and Eva made sure that our cats were safe and had plenty of food and water to see them through any eventuality. When we made it back to NY after the storm we found that they still had enough food and water to keep them going for several more days if needs be. In the midst of all the chaos Alan and Eva did not deviate from their commitment to our cats. I can't stress enough what an outstanding and caring service Pampered Pets provide and what a relief it is to call on them to look after our boys even at very short notice and under difficult circumstances. I cannot rate them highly enough. read more

I just returned from a 9 day vacation during which Pampered Pets cared for my two Abyssinians twice a day. As always Max & Viva ran to the door to greet me, but rather than leading me into the kitchen to be fed, they ran into the living room to their toy basket and brush. That is the best indication of the time and attention PP provides. As other reviewers have noted, PP leaves a detailed note describing M&V's activities including likes/dislikes/quirks that one would only know after spending significant time with them. PP has administered medication, taken them to the vet (after noticing that one of them had a tick) and called me whenever necessary. Alan and Jane have advised me on vets, food, travel cases and general cat behavior issues. I trust them implicitly and never worry or have any guilt about leaving M&V even for several weeks at a time. I have used PP for over a decade, averaging 4 weeks over any year, and recommended PP with great success to some highly intelligent, highly accomplished and highly respected people who, otherwise sane, would not take a vacation (pre-PP) because they could not bear to leave their cats alone. I recommend them without reservation. read more

For 13 years I have been counting on Pampered Pets and I have never, ever been let down. Alan and Jane are so knowledgeable about cats and their well-being that I have learned so much about how to improve the lives of my babies. And their team of Dawn, Raquel and Megan have saved me by coming to care for my cats when I have gotten stuck on trips. Raquel even took over introducing my kitten to my older cat when I failed and they are a team of cat whisperers. And they shared my grief when one of my cats died in such kind ways. I travel a lot and could never do so without them. They give me peace of mind through calls and texts. I would never trust anyone with my cats other than Pampered Pets. They are the tops and to be able to feel a sense of freedom while on a trip because you know everything is perfect at home is the best feeling. I am so happy that my vet told me about them 13 years ago when I had two kittens and now with a senior cat I count on them even more. No other pet sitter would spend endless time coaxing Lilly to eat just a few more bites like they do! read more

Pampered Pets has been looking after our herd (anywhere from 2 to 4 cats) and home when we are away for nearly 5 years. Being able to travel without a moment's worry about them is priceless. The time and effort taken to understand every need and concern results in service that is reliable, caring and exacting. And it goes beyond the pets, when you realize that there is a responsible adult checking on your home every day you are away, bringing in mail and watering plants if you need that done as well. Pampered Pets will ensure that you are comfortable with your caregiver, and send the same person whenever possible so they build a rapport with your critter(s) and your building staff as well! As others have remarked, they are also wonderful when dealing with animal issues, and are a great resource for info/direction on vets, feeding, behavioral stuff, etc. Pampered Pets rules! read more

Pampered Pets is the end all be all for me! My husband and I travel frequently for business and about 5 years ago we found pampered pets! I do not know what I would do without them and my boys absolutely love staying home and having their "sitter" watch them. Pampered Pets has never let me down, they are always available on short notice and I know that my boys are always taken care of...Rain, shine, sleet, snow, hurricanes! Doesn't matter, they never miss a visit! The comfort of having my boys well cared for and knowing how trustworthy the girls all are puts me at ease and allows my husband and I to focus on our travels and do business! I would ABSOLUTELY UNDOUBTEDLY recommend their services to anyone in need! If I could give this company 10 STARS I would! Jane, Alan, Dawn, Christiane I love you all! and so do Murray & Logan! read more

Pampered Pets gave me back my ability to travel for pleasure. Until I found them I hesitated leaving my cats since I already traveled quite a bit for business . Pampered Pets provides an invaluable service: they are responsible, caring and incredibly knowledgeable on what makes cats tick. The staff person that has been taking care of my fur babies for the past four or so years is a true Mary Poppins of cats! I frankly think my cats are so fond of their nanny that they look forward to my trips. My building staff marvels at the service and the amount of time they give each visit. Jane and Alan, founders of Pampered Pets are true cat people and they have an uncanny ability in picking dedicated bright staff members I could not be more pleased with the peace of mind they give me. Thank you Jane and Alan. Cecilia N. read more

Pampered Pets lives up to its name! I travel frequently and feel absolutely secure that my cat is indeed pampered in my absence. And it goes way above and beyond the usual feeding/brushing/litter scooping. I have received advice and recommendations as to the best vets; both Lori and Raquel have left toys and copious notes telling me about the games they play with my cat and the stories they read to her. Once my refrigerator died when I was away and Lori noticed and cleaned everything up so that I didn't have to come home to a stinking mess of spoiled food. But most of all it is so clear to me that Alan and Jane and the people who work for them really love animals and are devoted to their well being - and to their human companions' peace of mind. I am so grateful for their services! read more

Pampered Pets has been taking extraordinarily good care of my dog, Roxie, since I brought her home from a shelter over 12 years ago. Roxie is a doll, but can be challenging...Pampered Pets has always worked cooperatively with me to pair her with just the right walkers who could handle her and manage her idiosyncracies. Alan and Jane are real pet people who are knowledgeable about dogs and sensitive to not only a dog's needs, but also those of the pet parents. They have proven their dedication to Roxie time and again (in sickness and in health) and I will be forever grateful for the care that they've given my baby girl. I recommend Pampered Pets enthusiastically and without any reservation. read more

Pampered Pets is fantastic. For seven years I have been relying on their team to help to care for my maltese. I work long hours and my hours are sometimes unpredictable. I have always been able to count on them to provide caring and fun activities for my baby. My maltese always enjoys seeing them and playing after the walk. Their level of service is unparalleled. One of the Pampered Pets team members noticed that my maltese was having labored breathing and Jane called me personally with a recommendation of a veterarian allergist who was able to diagnose and resolve all of the issues. I can't imagine anyone else providing this level of care. I highly recommend Pampered Pets. read more

I have been relying on Pampered Pets for well over 10 years now and not once in 10 years have they ever let me down. I travel extensively and if necessary they're available on very short notice to care for my cats - "the girls". The girls have had some health problems over the years and the team are always on top of all their medications and requirements. It's such a relief not to have to worry when I know that Dawn, Raquel or Megan will be there when I'm away. And the cats absolutely love to see them. I would recommend Pampered Pets to anyone looking for pet care. They do a wonderful job - you won't find better. Marge M. read more

I lived with my two cats for four years in an NYC apartment, and Pampered Pets made it so easy for me to travel when I needed to, with peace of mind that they would always be well cared for. The process was super-easy: a quick call to run through the dates, and run through their checklist -- any changes to their feeding regimen, where their toys were kept, etc. I knew they had a copy of my keys and would always make sure that Fuzzy Math and Roxy had everything they needed and received some attention every day. We just moved out of the area, but we all miss Pampered Pets! read more

As proud corgi owners, we have been with Pampered Pets for many years. We are enormously pleased with the company's service and with its responsiveness to changes and specific needs. The walkers are kind and caring and really put the pets' wellbeing first. A number of folks (strangers) have stopped us on the street with the two corgis, wanting to let us know about the quality of care that Andre and Ginnie were receiving when we (the owners) weren't around. Peter and Sofia Blanchard Upper West Side, Manhattan read more

I've been using Pampered Pets to look after my two cats for years now. They are totally professional and reliable. Not only do they ask for and keep a full history on any pet you own, but they also ask for two sets of keys, just in case. That tells me that they are serious and dedicated. And when one of the cats became sick during a recent trip, the owners called me while the woman actually tending to the cats took the "patient" to my vet. I highly recommend Pampered Pets. read more

Alan, Jane and their team provide such reliable, personable and professional care for our dog, that it enables us to be gone without any worries for him. Whether it is for a week of vacation, a need to work late or just personal events, with a quick call, we know our little guy will receive the necessary and joyful attention we request. Our experience has been outstanding, consistent and worry-free. We recommend Pampered Pets whole hardheartedly. read more

Staff is super animal friendly, and they seem to really care about the pets that they groom. My always looks and smells amazing! They always complete the grooming process in a decent amount of time and they are reasonably priced. Love! read more