Great pet store that I highly recommend! They have a huge selection of in-stock products, and their…read moreprices are often lower than those at most online retailers or local big-box stores. The staff is always friendly and knowledgeable. If something isn't in stock, orders placed on Tuesday usually arrive by Thursday of the same week. After years of shopping online and at local big-box stores, I'm glad to support this independent, woman-owned business.

Wonderful and caring staff. They're excellent at giving advice on which healthy snack foods, wipes,…read morevits, etc. to purchase for my dog. I also like the way the store feels. It's small to medium size so I don't have to spend 20 minutes trying to figure out where to find what I'm looking for. Plus, there's always someone around to point me in the right direction if I can't find an item I'm lookin for. I prefer the friendly hometown experience to an enormous, impersonal pet store.

Great selection and knowledgeable staff. Highly recommend! Great for when I don't feel like making…read morethe trip to the larger aquarium stores in Clifton and Garfield.

The customer service is OUTSTANDING! The associate…read moreinstantly welcomed my 3 kids and I with a tour of the whole shop and fed the fish for us to watch! Super cool and over the top kind of them. Store is clean and reptiles/fish are happy and healthy. The owner personally answered my questions and invited the kids to hold his rare reptiles! They are are very passionate about the hobby. They have every fish type and supplies you could hope for in your aquarium and they offer an experience you can't find in your chain-type pet stores. 10/10 THANK YOU

Got the best puppy ever from here! I would recommend getting…read moreyour next dog from here any day!

I bought my Cavapoo from them in 2023 and he is amazing and in fantastic health. They take good…read morecare of the puppies in store. A lot of these reviews are insane or unfounded. Genuinely so grateful for this place.

Good service and excellent products. Curbside delivery and you can bring your pet into the store…read more Can't ask for much more..

Was looking for some bakery goodies for a special holiday, love that they stock them and quite a…read morelot of other things as well. A great neighborhood pet shop with lovely service and ownership.

Nice pet store with a great staff that is always helpful. They have a very big selection. Good…read moreparking as well

Another great wash for Ms. Lucy! We had the wash station to ourselves on a Tuesday and evening…read morewhich was great for our big dog.

We drive all the way to Rt 23 to shop here because they carry more inventory than the closer to…read morehome stores near by. My wife does her research on food and treats and she will only buy the ones with a healthy for cats and dogs rating by reliable testing organizations. Prices are fair although Chewy can beat them for items like dog toys. Overall, our experience has been very positive - friendly, clean, welcoming and will carry a heavy package out if you ask. Recommended

I love this Petco or should I say my dogs do! It's conveniently located in a shopping center that…read morealso houses my bank. It's also good that Marshall's is right next door and my wife can shop there while I shop here. There's a large variety of wet and dry dog food along with the gourmet stuff that my finicky dogs turn their nose to. I'm always looking for something new for my dogs acquired taste which they don't have. I have an aquarium at home and their selection of fish, both salt and fresh water is decent. I particularly like the tarantulas and heard that they make excellent pets but my wife would divorce me if I brought one home so I settle for the fish. They offer grooming services and I now see that they have what looks like veterinarian services.

Great local pet store. They have a great selection and the prices are good. The staff is great here…read moreand they always fuss over my dogs.

I've been shopping at the Hawthorne store for many years, more than 11 years, and spend piles of…read moremoney there. I used to be on the list for Wednesday discounts but don't get the emails anymore. So, no more discounts for me. I spent $60 today and the staff would not give me the discount even though I'm on their list. This was the last time to shop here. Bye bye!!!! News flash, there are other options.

Pompton Plains, NJ - we have just set up a birdhouse and put out some feed in our backyard hoping…read moreto attract some nesting birds in spring, and to our delight, all sorts of beautiful birdies started visiting! Now excited to up the ante, we visited the (newly opened!) Backyard Birding Store to get another bird feeder and buy more feed. I had many questions and the owners are super helpful and knowledgeable. I hit up Yelp to find a store specializing in birds because you're simply not going to get this level of expertise, inventory variety, service and attention at a general pet shop or a hardware store. I was looking for a squirrel-deterring bird feeder and was shown several kinds and how they functioned. I also asked for advice about types of feed, set-ups, etc. and store owner Andrew was very patient and helpful in explaining everything. They carry a large, fantastic, and high quality selection of bird feeders and food (for squirrel friends too!). I was surprised to see that the prices of feed and suet cakes are comparable to or even cheaper than big box stores & hardware stores. And the variety and quality are way better. There's basically no reason for me to go to those places with this local resource, and I would much rather support small businesses rooted in the community such as this. There are also gifts, books, things for kids like bug catchers, and other products and accessories. This shop is perfect for the bird and nature lover in your life, if you're looking to start a new hobby (or with your child), or if you just want to attract some lovely birds to your backyard!

The recent grand opening of The Backyard Birding Store on March 1, 2025, was a resounding success,…read morewith a great turnout that showcased the community's passion for birding. It was wonderful to see so many bird enthusiasts come together to celebrate this new haven for bird lovers, and the excitement and joy shared among fellow nature enthusiasts made the event truly special. The Backyard Birding Store has quickly established itself as a go-to resource for anyone passionate about backyard birding. With an impressive selection of high-quality birdseed, feeders, and decorative birdhouses, the store is truly a treasure trove for those looking to attract and care for local birds. The experience of watching and listening to the delightful songs of backyard birds can bring immense joy and connection to nature, and this store is dedicated to helping customers create that sanctuary in their own gardens. Birds play critical roles in our ecosystems, contributing to pest control, pollination, and seed dispersal. By offering birdhouses and feeders, we not only foster a welcoming environment for these vital creatures but also cultivate a vibrant backyard filled with life and energy. The Backyard Birding Store is committed to guiding customers on their journey to enhance their outdoor spaces and embrace the beauty of nature. As John James Audubon once said, "The bird is the most perfect of all animals; it is the one that flies, that sings, that is free." This sentiment perfectly captures the essence of what birding can bring to our lives--a sense of freedom, inspiration, and joy. A special highlight of the opening was the showcase of fine-art avian photography by my friend Cheryl Colgan of Cheryl's Birds. Her stunning images of songbirds and warblers captivated attendees, and it was a joy to see her work celebrated in such a meaningful way. With around 50 matted 5x7 prints and unique framed 8x10 photographs available, Cheryl's art adds a touch of beauty and inspiration to the store. The owners, Andrew and Joanne, have created not only a retail space but a community hub where bird lovers can connect, share their experiences, and deepen their appreciation for nature. Their journey from passionate hobbyists to dedicated business owners reflects a commitment to fostering a love for backyard birding in others. If you haven't had the chance to visit The Backyard Birding Store yet, I encourage you to stop by and explore their offerings. Supporting local businesses like this not only enriches our community but also helps us all embrace the joy of birding. Store Location: 679A Route 23 South, Pompton Plains, New Jersey 07444 Contact: 973-513-9246 https://www.thebackyardbirdingstore.com Let's continue to celebrate the beauty of birds and the joy of backyard birding together! #BackyardBirding #BirdWatching #BirdPhotography #CherylsBirds #SupportLocalArtists #NaturePhotography #NewJerseyBirds #BirdLovers #NatureCommunity #BirdFeeding #WildlifeConservation #PomptonPlains

terrible customer service-my daughter bought a white tree frog here and 4 days later it died. She…read morewas so looking forward to getting this frog and did all the research. She did everything she was told to do and even waited a few days after buying the frog to bring it home so that the habitat had time to adjust. After finding the frog dead she went back to the store to tell them. At this point she is already devastated and crying. After telling the worker in the store and almost breaking down telling them the guy acted like he couldn't care any less and said well it's not because of stress. Basically said oh well and left it at that. No money back, no compensation, no answers, nothing OK that's fine whatever if that's how you want to conduct business then cool, BUT to have zero sympathy towards a customer who is clearly upset and to have a "that sucks" attitude is absolutely disgusting. Makes you wonder if they really care about the animals or just trying to profit. Never coming here again. I hope that guy has the day he deserves and maybe shouldn't be working around animals if he lacks basic compassion for living things. Giving them 1 star because I can't give ZERO