Food is good and great value. Cheese curd serving size needs to be larger though, they're too good for them to be giving me like 8 of them.

Love the food, but has gotten worse for food preparation and presentation. Over the last several months, burgers specifically, are sloppy, over-sauced, and not the level as they used to be. Shows that the employees don't care. Very sad for what used to be good food. Managers, please fix before you get known to be gross food !!! read more

I haven't been to a Cook Out in ages and I was pleasantly surprised by this location! It was clean and well-organized inside and the new boxes are really cute. However, the portions are a little smaller than I remember but tastes just like I remember. It's nothing crazy, but just some solid fried carbs to hit the spot. Love a good ole corndog and crispy onion rings from here! read more

I literally just got a mint chocolate milkshake and it was fine! Very filling too and thick, just like the other cookouts I've been to. Almost $5 for this shake, which I don't remember it being back in the days but inflation. Staff were nice and attentive with cleaning the tables actually. Parking was a bit annoying for me though, as I parked in the back of the store, and the drive through line blocked my way out, so I had to wait a bit until a kind person would actually let me leave. read more

It was my first time eating at a Cook Out. It was a little overwhelming trying to figure out where to start, what sides to pick and if I wanted a shake, soda or just water. There was a line but the cashiers were quick and efficient with those who knew what they wanted. (There was one customer behind me that explained the best choices for the most food.) I went with the Double tray (double burger), slaw and cheese bites. The slaw although good had too much sugar. The cheese bites/curds, were small but good, another 10 Or so would have been great. The double burger...I asked for everything plus bacon. 0.95 cents for what looked like a 1/4 piece of bacon, up charge for cheese and tomato. The burger patties were so thin I would not even consider a double to be a single in a non-fast food restaurant. You could not even taste the meat between the bun and condiments. The biggest negative is using styrofoam for dining in. They could be so much more environmentally friendly by using a paper bag. Great choices but if you want a good burger I definitely recommend finding someplace that is not fast food. read more

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Can't take an establishment nor it's management serious when they can't even take care of the Flag read more

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There was no line when we pulled up and our food came out very quickly! I got a burger cheddar style and they did not hold back! The hush puppies were ok but the fries were yummy. I enjoyed the cook out sauce. Atmosphere was nice and well kept. Would come again! read more

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I tried it for the first time, and I loved it! If you like 5 Guys, you love this place. It was made fresh, and very well priced. Lots of options. I'll definitely be going back again. read more

Just went thru the drive thru @ 3:31pm was being blatantly, ignored at the window and then proceeded to shove food through window when it obviously was not gonna fit through window he was doing more damage to my car if anything only to come home and my order be wrong with no bacon or the side sauces that I asked for due to the person taking my order just completely not paying attention not only that, but I paid in cash and my change was given back short. Don't come eat here these people aren't in a good mood while working here and will purposely mess with u and ur food . read more

Cook Out - Burgers Near Me - Winchester, Virginia

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Food was booty. Even did a return an got something else and the food still sucked. Idk how cook out it still even open, atleast this one

Chain fast food burger joint that serves more than just burgers to go. The menu is big and a little complicated the first time, but once you figure it out it's a breeze. They offer grilled to order burgers- just like the ones in your backyard. They have burgers , dogs , chicken, fries and famous handmade milkshakes!! Super good burgers and seasoned fires better than most other fast food joints. Grab a burger and a shake - I am sure you will be impressed. read more

I love cook out so much it bring back memories of my teenage years. If I'm ever feeling constipated I know where to go. The quesadillas and Cajun wraps are always so yummy and clear my system read more

We love to get cookout on road trips - there isn't one too close to us so it's always a treat. I'm obsessed with their hushpuppies. I got the burger last time and it was a really solid burger. I like that you get to try a lot of things for a decent price. The milkshakes are a staple here. I always get the cheerwine because i don't find that commonly at other places. I love their barbecue and honey mustard sauces. read more

Cook Out - Tray with cheeseburger hushpuppies chicken quesadillas - Burgers Near Me - Winchester, Virginia

**Review for Cookout Restaurant in Winchester, VA 22601** I am absolutely livid after my recent experience at the Cookout restaurant in Winchester. After years of eagerly anticipating the chance to enjoy my favorite fast food, I finally made the trip, arriving at the drive-through at 3:25 AM on Saturday--well within the advertised hours of operation! The hours are clearly stated online and on the building, indicating they are open until 4 AM on Fridays and Saturdays. However, my excitement quickly turned into utter disappointment. Despite the menu light being on, I waited over five minutes at the speaker without any response. I tried to get someone's attention by saying "hello," but there was no acknowledgment. Frustrated, I pulled around to the drive-through window, where I saw an employee cleaning directly in front of the window. She could clearly see me but refused to make eye contact or respond, even when I politely attempted to get her attention. I didn't honk my horn or act rudely; instead, I persisted in saying, "ma'am, miss, hello," to no avail. While I understand that everyone has long shifts--especially considering the employee was pregnant--this should not excuse such a blatant lack of basic courtesy. Not a single word was offered to inform me that they were closed or that they had run out of food. I felt completely disregarded, as if my presence and business simply didn't matter at all. As someone who has spent my entire career in management and customer service, I can confidently say this experience was one of the most unprofessional I've ever encountered. Cookout prides itself on customer service, but my experience was the exact opposite. I strongly advise anyone considering visiting this location to call ahead and confirm they are actually open. It is incredibly disheartening to drive over 30 minutes only to be met with such unprofessionalism. I will be posting this review on multiple platforms, including Yelp and Google. It's disappointing because I typically reserve my reviews for businesses that genuinely deserve recognition for good service. However, I cannot overlook the appalling treatment I received at this Cookout. I have also reached out to Cookout customer service and left a voicemail, hoping for some form of response. If you're planning to visit this location, please proceed with caution. Your time and money deserve far better than the dismal experience I endured. read more

Ok so it's fast food but Cookout everywhere else in the world is amazing. Ordered a Bacon Double but the. Bacon was undercooked and stringy. The Chicken Nuggets were THE absolute worst EVER! I believe they were microwaved reheated or something awful because they looked burnt in spots. The saving grace for the meal was the French fries were fresh and delicious and so was the Strawberry Banana Shake. Another negative was the Manager at the window only gave my husband and I 1 napkin. That is just laughable but sadly made for an uncomfortable experience using tissues we had in the car. Like you are literally packing a bag and couldn't get that right so how are you managing the whole store? I guess another chain comes to Winchester to die a slow death. read more

Good food, great service and good value. The burger and fries and onion rings were good and more than one person could eat.

If I wanted to eat cat shit I would have gotten it out of the litter box at home . Food was stale ,old , tasteless,and poorly portioned . Don't waste your time or money. Inedible. read more

Too expensive for sub par food. Burgers can be dry and sides, although many, can be hit or miss. Save your money & hit a Roy Rogers for that burger craving read more

Over the weekend I had a cheddar burger and my son had a Cajun chicken sandwich along with fries and both were very good. Loved that chargrilled flavor. read more

Mediocre. Yelp requires 85 characters so I guess I can write "mediocre" 85 times. Mediocre

Don't get me wrong, I like cookout. But recently it's been completely FALLING OFF. I ordered 4 trays outwest style burger with extra onions, extra lettuce, and extra tomatoes. But these guys SMOTHERED our burgers in onions and gave us zero lettuce or tomatoes. We took out the excessive amount of onions and it came out to be almost an entire onion. read more

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Always a great time at Cook out. Quick and friendly staff. Good cheap food. A+++++ Will be back.

My family hit the drive thru here for a quick bite. The boy on the speaker was incredibly polite and patient, as we had never eaten here before. Our food came out quick, AND it was all correct. Talk about top notch! That never happens in this area. The few employees we could see did appear to be well groomed, which is an awesome thing for a customer to see. The employees taking pride in themselves and their appearance, well, that speaks volumes. We didn't venture in for this trip, but I'm excited to dine in the next time we eat here. I hope the inside matches the quality of what we experienced in the drive thru. read more

Cute little place if your looking to for a cheaper family meal. Food takes just like you're at a cookout & there's something for everyone. Milkshakes are so good! read more

This restaurant started out pretty good, but lately it has gone downhill. The fries are mushy and never crisp! They don't have packets of relish and I'd really like relish on my hot dogs. It would be so easy for them to add this condiment!! I do like the chili dogs. read more

Ordered a reg hamburger Lettuce Tomato onion and a pickle Lge coke Got my food at the drive thru No pickle? I paid with s $20 Bill was $7.21 They gave me $:11.55 change I went back and the employee could not figure it out The manager interceded and gave me a dollar Screwing me out of .24 WTF? ?? read more

Menu is hard to figure out if you just want a deluxe cheeseburger. Been there twice in last couple months and they got order wrong both time. Which sucks cause you don't know till your gone Once wasn't even close. read more

Customer service is poor, girl taking orders was rude only giving a three star because the food is ok at best

The food was okay but not great, really dry and they don't toast their buns. The milkshake was really good actually but was really hard to drink, we had to use spoons. Now onto the bad part. The service was absolutely horrible. Don't go unless you're prepared to stand in line for 20 mins while people are pushing past you and you're waiting for the manager (I think) to remember your 3 item order. And then when you go to pick up your order make sure not to make eye contact with the person holding it or they'll try to keep your shakes hostage. The ambience was fine except for the screaming baby and the rickety seats but that's not really within their control, at least half of it isn't. If you want a shake from here, go through the drive thru and pray they get it right. read more

Always enjoy a Cook Out, and this one's the farthest one North. Always worth a stop for a Tray and a Milkshake!

I'm always going to love me some cookout.. the variety and the price alone is worth repeated visits.. but when you put chicken tenders in a tray, with another tray on top it tends to melt the Styrofoam which can't be that good for you.. at least I'm guessing it's not healthy.. either way I still love the cookout read more

Cook Out - Burgers Near Me - Winchester, Virginia

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Fast service. Food quality is always good. The tray deals are a great portion for the price. The milkshake list is huge and the ones I've had so far have been delicious read more

Went to get food and when I got a side of onion rings they only gave me 4. There was a Latina girl with a long ponytail working. She had a horrible attitude. read more

Cook Out - I hadn't eaten any yet but clearly they thought this was enough - Burgers Near Me - Winchester, Virginia

I mean....it's OK. Certainly not the worst place to eat. The menu is confusing, the food is bland, and the portion sizes are small. There was a lot of talk about how great the reputation this place has, when it first opened, but it was a letdown. read more

My family and I went through the drive-thru to order some lunch. We ordered our food, and the lady checked with us to see if everything was good with our order before we paid and went to the window. We told her that we needed to add cheese to our one burgers, and she said that already made it. So what is the point in checking over our order if you're just gonna make it anyway?? The burgers are paper thin, and our milkshakes were barely blended. The quesadilla was very spicy. I'm not too impressed. read more

Girl was rude at the window. Fries were horrible and soggy. Hushpuppies and milkshake were good.

OFFENSIVE! We were mid-meal when I realized what was coming over the sound system: a full-blown fire-and-brimstone sermon by some raving evangelist preacher! We asked that the station be changed and were told "We're a Christian company." (Then why are they open on Sundays?) I don't need to hear prosteletizing when I eat. NEVER AGAIN. read more

Tried this place for the first time yesterday. Hamburger & hush-puppies were good, no complaints here. Fries were just under-cooked... put half of them to the side as they were yuck. Onion-rings were the most bland and flavor-less I've ever had. Kind of sad really. I might come back at some point one day, but I won't be in a hurry to do so. read more

I don't suggest that you stop at this business! I stopped at a location in south central Virginia a couple of years ago and the food was fantastic! I visited the location in Winchester VA today and this was a horrible experience. I ordered a double hamburger and my wife ordered a regular hamburger. Her single hamburger was larger than my double hamburger! The double Pattie's were smaller than the buns! The meat was dry and the experience was terrible. We will not recommend or return to this location. JD read more

Ordered a double cheeseburger. I got two paper thin patties. They barely fit on the bun. What a way to treat your customers. At least Wendy's actually gives you two regular size patties when you order a double cheeseburger. Isn't that what a double cheeseburger means? read more