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Cook Out

3.1 (82 reviews)
InexpensiveBurgers, Fast Food, Barbeque
Open • 10:30 am - 3:00 AM (Next day)

Cook Out Photos

Business Info

COOK OUT ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Good for kids
Good for groups

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Recommended Reviews - Cook Out

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Reviews With Photos

That's what they call a chicken sandwich???
Stephanie D.

I'm so disappointed. So, I go in, look at the menu and order. I got a tray with hush puppies cause I've never had them, onion rings cause those looked good in the videos I've seen, and BBQ char grilled chicken. Also caved and ordered a shake with it. So let's start with the food. First off, NOWHERE on the menu does it say that the chicken is a sandwich. I opened the box and there was something wrapped in tin foil and when I opened it, it was a chicken sandwich with some kind of sauce and pickles. I HATE pickles. So GROSS!!! It also looked like the sauce was a mix of bbq and Mayo. Gross!! And let's talk about the size of the chicken.....the bun was one of those small burger buns you get from the store and the chicken was SMALLER than the damn bun!!!! It didn't even stick out!!! Like WTF?????? If I'm gonna pay for food I expect to get food. I sat there for a few minutes just looking at it cause I felt like I had been scammed and finally I go back up to the counter. I asked the guy if this is a normal sized piece of chicken and he tells me it depends which piece you get. What the actual heck???? I also told him that NOWHERE on the menu does it say it's a sandwich and he says "You thought it was a piece of chicken?". Yes, I did think that. He then went and had them make me another piece of chicken (same small size as the first) so that I had a little more. Tho there was BBQ sauce on it, this chicken had zero flavor. I never had a hush puppy before and it was kinda bleh. Fried crap if you ask me. And the onion rings tasted kinda mushy so definitely NOT good. The ONLY good thing was the shake. I got the chocolate Oreo peanut butter flavor and that was definitely worth the extra money. Would happily pay for another shake but 100% feel like I wasted money on the food. Probably not going back even tho they do have other things. I just don't feel like anything else would be worth it. And the portion size is NOT OK!! 100% never going back to this location.

Normally I love cook out so I was excited they built a new one close by. I ordered a burger with onion rings and hush puppies and they really only put 4 rings in the box and the hush puppies were not fresh. ( this location on Franklin st is take out /drive thru only ) and my kids chicken nugget tray with fries and cheese bites looks like it was shaken up. I won't be going back to this location again, it's pretty disappointing.

The glass doors entrance to the restaurant and the missing letters to the sign.
Manuel M.

After having observed the long lines at their drive through, reading they are opened until 4:00AM, and asking around: What do you think about Cook Out, and getting a smile and positive reaction, I had to go visit one evening for dinner and experience for myself a dining experience there. Housed in a large brick building near Crossroads in Roanoke, Virginia, the front of the building faces Hershberger Rd and has large windows and an outdoor seating area to use in good weather. On the back side of the building the drive through is located and a large parking lot. The entrance to the restaurant is on its side under a bright red and white sign high above. As I entered the place was very clean and two low walls guided you to the ordering counter. Above the counter is the menu and customers stood there reading the menu and picking their order. When it was my turn to order, the friendly order taker answered some questions I had and I ordered a Burger tray with Onion Rings and Slaw, a Peach Cobler Shake, and an extra Cook Out Hot Dog. The order was efficiently taken and charged and then I moved in front of a window on the side to wait to be called to receive my order. After having my order, I picked a table and went to sit down. Even though the size of the burger was not too big, the bun was fresh and soft, and the beef patty was also very fresh. Later I found out that they make their own meat patties from fresh ground beef daily and distribute them to the restaurant. They are never frozen. The quality of the food and reasonably low price seem to be the key to attracting loyal customers. Watching the happy customers coming in as I was eating, made me think back of my childhood, and how much I would enjoy eating an inexpensive hot dog or hamburger at a cook out. It doesn't take an expensive restaurant or food to have an amazing dining experience. The four onion rings served were also were enough, considering the price. The Peach Cobler was very good but too thick to drink with a straw. I got a spoon and ate it like an ice cream with the spoon. At the end, I enjoyed my dinner, was relatively full, and spent very little money having quality food. And I discovered the secret to all the happy return customers that keep frequenting this restaurant. So for all of the above reasons, I recommend this place. After all, everyone loves a good cook out.

fried chicken and a hot dog in a styrofoam container
GucciMonk D.

Definitely the FASTEST food place i've ever been to food was amazing way better than any other fast food restaurant and way cheaper

Regular Cheeseburger
Donald R.

This is my first time at this location. This is the best Cook Out that I have been to. I had a regular cheeseburger meal with everything no lettuce, canjun fries, onion rings, and a strawberry milkshake. Everything was hot and fresh. The cheeseburger was a nice size and cooked just like I liked and it was really good. The cajun fries were good. The season needs just a little more heat. The onion rings were good, but you only get 4. The strawberry milkshake was really good, they make some of the best milkshakes, period. The customer service was great. The men's bathroom was clean, stocked, and didn't stink.

a hamburger and fries in a styrofoam container
Ashley M.

I always heard about this place when I lived on the east coast, but I never got to try until 3 years later. It lived up to the hype. There was a crazy long line that night, but it moved pretty fast all things considered. It was exactly what I needed on the road trip, amazing prices for a bunch of good quality fast food.

Across from BJs gas

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14 years ago

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11 years ago

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Ask the Community - Cook Out

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Cook Out - burgers - Updated October 2026

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