I have not been to a McAllister in forever! But I've always liked and when I saw wanted to try. No issues with parking by the building and the area was clean. Upon walking in on a Saturday afternoon it was surprisingly dead. The dining room was clean. Service is by counter and was friendly. I got a veggie with side of cup of chili. My order came out within 10 minutes, or so. Everything was really good! Definitely recommend checking them out. read more

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Sometimes during these cold Winter nights one feels like staying home and ordering out food delivery. While on DoorDash the other night I felt like having a sandwich, so I looked under the Sandwiches category and McAlister Deli came up. This called to mind one time they had in their menu one of the most delicious sandwiches that I have ever had at a deli: The Cuban Sandwich 12". It had tangy Pulled Pork, Black Forest Ham, and Swiss Cheese with Yellow Mustard and Pickles served on a Toasted Baguette. It was so good that every time I ordered out, I kept on ordering this sandwich at McAlister Deli. Then all of a sudden one day when I went to their website at DoorDash I noticed it was missing from the menu there. I contacted the restaurant manager to inquire as to why it was missing. She agreed with me that this was one of their most delicious sandwiches, but told me that sometimes Corporate changes the menu and removes some items, and that in the future they can also bring it back. So I thanked her for her feedback and told her to look at her records and see all the times that I had purchased this sandwich from their Deli, since actions speak louder than words. I then contacted their corporate office to inquire as well and they gave me the same answer. So I had to resign myself to be without that sandwich anymore and stay just with the memories of how good it had tasted when I was fortunate enough to have tried it. Tonight, when I was looking for sandwich places to order a sandwich delivered. I said to myself (since I'm a person of high Hope), let me look at the McAlister Deli site and see if by any chance (although many of times I had repeated this action with no results) they had brought it back. After all, in this Holiday Season anything is possible for those who believe. And you wouldn't guess what happened next. Right there, in their menu, was my favorite sandwich, that I had wished for for so long. Needless to say, I went and ordered it right away through DoorDash without even thinking to go to their website and ordering it from there like I used to. As I waited, I thought of how some things in life are priceless, without being expensive. And how maybe a simple request from one person can make a big difference in an important decision as if to bring it back. But for whatever reason it was back, and once again, McAlister Deli's became one of my favorites restaurants because of this. I followed the progression of the DoorDasher through their app until "headed your way." Then very soon the doorbell rang and the DoorDasher delivered my sandwich, which arrived well-wrapped and in perfect condition. I invite you to view my photographs accompanying this review to get a better sense of the quality of McAlister food. Needless to say that when I've eaten at their restaurant they have had friendly and welcoming employees who have provided me with excellent customer service, in a clean and cozy environment. The Cuban Sandwich 12" was amazingly delicious, just like always. The combination of all of its fresh ingredients and the baguette made it delicious. The only thing missing was that it wasn't toasted. As you all know, part of the secret of a successful Cuban Sandwich is this. Which involves using a sandwich press or a heavy skillet to compress and grill the sandwich until the bread is crispy and the cheese is melted. It's a distinctive step that gives the sandwich its signature crust and is essential to what makes it a true Cuban sandwich. I truly hope that when the management of the restaurant reads this review, they take steps to see that this doesn't happen again. And knowing them, I'm sure it won't. Because this is the attention to detail that makes the big difference. read more

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Great service, really personable employees. The food came out quickly and was great portion sizes. Tasted fresh & delicious, I got the chefs salad and it was huge!!!! Great mix of everything in it. Sweetened iced tea too YUM can never go wrong Lots and lots of seating inside, restaurant kept very clean. read more

McAlister's Deli - Menu - Delis Near Me - Roanoke, Virginia

i can't fathom how deli food can be this salty. Gross! Won't revisit this place ever again.

The lady taking your order with blonde hair is so sweet, she can be loud but sweet so all good. The food ranges from 4-5 stars depending on the time. Today the harvest chicken salad on croissant was much smaller than usual and the croissant was slightly over baked. The choose 2 is honestly the best deal here. I also get the ultimate nachos and the portion is great on that. It was clean and love the atmosphere inside. read more

McAlister's Deli - Spicy Turkey Melt Bacon Spud - Delis Near Me - Roanoke, Virginia

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First of all the staff is amazing! So friendly, helpful and happy to be there. Large selection of food and gluten free options. They use Udi's bread. The sherry shallot dressing on the Savannah chopped salad is delicious and the cranberries, Gorgonzola and nuts mix so well. The McAllister club sandwich was good and the honey mustard is a nice touch. I'd go back for sure! read more

McAlister's Deli - Sweet tea - Delis Near Me - Roanoke, Virginia

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Ordered SW grilled chicken salad- it was average. Ordered the regular chili- not good. Tasted like hotdog chili. Good on a hotdog but not in a bowl. read more

I would give 0 stars except that is not an option. My wife and I visited this location on Saturday. Tables were dirty, and no one was cleaning them. I had to try 4 tables to finally find a clean one. I was also shocked to be charged $1.50 for a half full small cup of dressing because I asked for it on the side instead of on my spud. This was shocking! I have never been charged for getting dressing on the side for a dish that I have ordered. My wife and I are regulars at our local McAlister's Deli in Midlothian, VA. This is so opposite of our experiences we have at our local restaurant. I highly doubt we will return to this location based on our experience. read more

We ordered some to-go sandwiches and the woman behind the counter was lovely. The service is by far the best part of this place. My husband and I both had the Italian sub without cheese, but we found the subs to be pretty average. The bread was pretty good, but the meats had a sort-of slimy look that some cold cuts have. I wouldn't go out of my way to come here again. read more

Great service, staff were friendly, patient, helped us find right selections. Good was great, too!

Y'all... I understand changing the packaging to something arguably more environmentally friendly (although the emphasis is on the arguable part - but I really don't care)... But... Hear me out... WHY DID YOU STOP CUTTING THE CLUB SANDWICHES IN QUARTERS? I know that's a silly thing to complain about, but they're always kind of messily out together and falling apart when I get them, and being halved makes them even less manageable. We got macaroni and cheese for our sides today (at 11:30am) and it was ice cold. Leftover from the day before? That leads me to my last thought: I will never forgive you for not having mashed potatoes and gravy anymore. read more

Shrinkflation at its finest. Normally you get really decent potions for full sized items, I went with half soup and half sandwich. $10 for bread and cheese. Won't be back. read more

McAlister's Deli - Honey BBQ pulled pork sandwich - Delis Near Me - Roanoke, Virginia

Every time I've been here, I've had great food and great service. Probably one of my top ten for a BLT! They're potato salad is tasty as well. read more

McAlister's Deli - Awesome BLT Avocado with cheese and Potato Salad - Delis Near Me - Roanoke, Virginia

Ok so me and my parents have ordered from here a few times over the past few months. when you get a half sandwich/salad meal the portions are getting smaller and smaller every single time I go. The salads aren't as good as they used to be. I got the garden fresh turkey sandwich and an avocado salad tonight, the bread is kinda mushy and also not what I ordered, I subbed the bread for a wrap and I didn't get it in a wrap. The pick 2 isn't even worth the money anymore but at least the drinks are the same size. we are very disappointed! This isn't the first time we have had issues read more

McAlister's Deli - Turkey "wrap" which is instead a turkey sandwich. and a chicken avocado salad - Delis Near Me - Roanoke, Virginia

Not as good as it used to be...the chicken salad was runny and the tea was tart. This is my usual order I will give them another try hopefully it's better read more

Getting lied to (again) might just be the final deal-breaker. For some reason, this "sandwich / salad / spud" restaurant gets all flakey and undependable after 5:00. My special lady and I were looking forward to their baked potatoes. Having been burned in the past, I took the precaution of calling them ahead of time, to make sure that they would honor the commitment implied by the menu. The lady I talked with assured me that we'd have no problems with getting the spuds. We arrived shortly after 7 -- and they were out of stock. I mean, good grief. You'd think a restaurant that preens and prides itself on its baked potatoes would not fail to deliver 1/3 of their menu! Seeing this problem rear its ugly head again months after the manager assured me that the problem was solved suggests that dinner guests get short shrift, and are served by the least reliable personnel. I'm sure my special lady will never go there again. And I might not either, since the assurances they gave me six months ago have proven worthless. read more

Average sandwiches and soups. McAlister's is good if you want a decent cafe food and if you like pick two specials. They will satisfy your taste buds if it's your only deli style option or if you just want something fairly quick. Service was good and they are willing to explain the menu and answer any questions read more

It seemed to be where the locals eat which is always a good sign. There was a lady in the back who seemed to be in charge and ran a tight ship. :) I enjoyed a 4 cheese melt and spud with cheese. He got a Club sandwich with fresh fruit. You order in the back, and then they bring it out to you. It was busy but not overcrowded and had a nice atmosphere. Even though this is a chain, it felt local. We'll go back. read more

This has been one of my favorite lunch spots in Roanoke though it's a bit pricy for the portion sizes if I'm being completely honest. Other than that, no complaints. They have great sandwiches and quick service. read more

Food is excellent, however, we ordered two plates of half a sandwich and half a cup of soup. What we received was a quarter of a sand which on each plate. I inquired about this to the lady bringing out the sandwiches and she said that this was correct. Later in the day I looked on line and it showed a half a sandwich, which is two quarter pieces. For 9.99 it was not worth it. I will not keep my mouth shut again and I hope this helps someone else to speak up, read more

Salads are really big, delicious and worth the price. Cookies are soft and delicious. Can't say same for Sandwhiches, $9 for a 5inch subflavor I won't be going for another Sandwhich But I'll come back for the salads read more

The jalapeño turkey crunch sandwich was good but simply didn't have enough jalapeño. This place is cold and depressing since they remodeled it. Also why are they called spuds and why is half a spud a regular sized potato? The potato salad was good but was served in a disposable plastic cup and not a dope little orange bowl, why? read more

This is for the location in Front Royal. The staff needs to be reminded why they are employed. Attention to detail would be helpful. Talking and texting does not work when trying to serve customers. This place routinely closes early, they shut down half the restaurant so they don't have so much to clean. Food was nothing special, will try once more then I'll delete the app from my phone. read more

If you have a timed lunch, do not go here! Today was NOT the first time I ordered at 5 til noon and left with my TO GO lunch no less at 12:42. Had to eat while driving. Their only saving grace was that the French Dip sandwich was delicious. read more

FRESH food!! I'm vegan so it's so nice to have options! My favorite things to get are the baked potato, veggie chili, and the veggie sandwich but on ciabatta without dairy (I add balsamic and orange cranberry sauce and their sweet onions as well). SO good. read more

Decent food, but I tried to order a sandwich and a cup of soup online the other day, and the price was right at $20. $12.99 for the sandwich, plus a $3.99 add for a cup of soup...plus taxes and a fee to order online. That's excessive! read more

Ordered a four cheese griller, tomato bisque soup, and pasta salad. Soup was average, pasta salad was good, but griller was gross. Cheese was sliced and grated thrown together. My sister ordered a grilled chicken club with chips. At first they gave her the wrong sandwich, but they noticed before we even did and corrected it ASAP. She liked the sandwich. It was simple and of course everyone loves bacon on anything! Good kids menu choices, and I want to come back to try the Spuds. Sandwiches were just average - still would choose Panera over this place! Rating system: 5 stars = I'll drive across town specifically for this, and rave to all my friends about it! 4 stars = Would recommend visiting. 3 stars = Average, acceptable, positive. 2 stars = You might be able to drag me here. 1 star = I will not be returning. read more

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Great for a soup and salad. Better than the Panera across from my office. Good prices too. Love it for the variety the price and the quality. read more

McAlister's Deli - Delis Near Me - Roanoke, Virginia

Almost didn't stop in because deli's don't usually have much in the way of gluten free options. Really glad I did! They make a killer gluten free grilled cheese! Iced teas are great here too. read more

Good menu options. Nice atmosphere. They have a large variety of sandwiches with clever names. All of the sandwiches I've tried in the past were either toasted or pressed. I like the different baked potato options as well. The "Spud Olé" is one of my favorite baked potatoes (salsa, chili, jalapenos). It can be pretty busy during the week at lunch time, so keep that in mind. read more

Got a salad - lettuce was slimy in middle see photo It was disappointing waste of money. read more

Placed an order for delivery and was not disappointed. I had never eaten here before, but wanted to give it a try. The chicken salad sandwich was fresh, and the fruit cup as well, but the real star was the broccoli cheddar soup. I should have ordered two! This was my first meal with McAlister's, but it won't be my last !! read more

The food is really good and I love the chili. Had a slight issue where I requested the honey mustard on the side but they put it on it. Once they realized the mistake the manager insisted on making me a new one right away. Best customer service I have seen in while. read more

I have never actually been to the restaurant so my review is for pick up and door dash review only. I will say the sandwiches and food is good if you get what you ordered. Every time we order at work and I attempt to get the cucumber/tomato salad or fruit it never makes it in my order. We order from here often and if you just get a single sandwich, salad, or something of that nature you get your food. However the other sides I wish you good luck. read more

Good food at a decent price. Service could be improved. Very unfriendly staff from the person taking orders to the server throwing the food on the table. read more

One of my bosses gave me the option of eating here or eating at the Pizza Hut buffet for a meeting. I had to think long and hard about that one. No, I'm not being sarcastic. Ultimately, I decided on here. Did I make the right decision? Only time will tell. The food here is pretty good. I like their chicken salad and tuna salad. They pretty much have most deli fare that you would expect. Note: make sure you get a jumbo cup of sweet tea...free refills. Service is good. You order your food up at the counter and they bring it to you. Simple. I leave you with this parting message: get the sweet tea. read more

Oh my goodness this place is awesome and the sandwiches will make you want to smack someone (now don't actually do it ..lol) Anyways the prices are reasonable and all the staff is friendly and professional. If I could eat their every day oh boy I would especially the cranberry sandwich! Perhaps in the future they will franchise out to Virginia beach !! Hint hint! I can't say enough goodness about this place and their employees. If you haven't been go and give your tastebuds a refreshing jolt! read more

I was a frequent customer for years. However, last Friday I ordered a salad with blue cheese dressing and was told management took blue cheese dressing off the menu. This individual also removed or is phasing out Italian dressing. Since these are two staples for anyplace which offers salads, this doesn't serve customers well in the choice department... especially for a company which presents itself as a homey place catering to individual tastes. And since blue cheese dressing is the only kind I like with Italian as a distant second, I will not be returning. read more

Good menu. Nice atmosphere. A bit of something for everyone and the world's most amazing sweet tea on tap. Lol. Have vegetarian and vegan options. Honestly there's anything on the menu that isn't good! Hugely recommend the choose two options. read more

Great service, but terrible food. Some of the worst chicken tortilla soup I've ever tasted. The turkey sandwich was way too salty. In general, some of the worst deli food I've ever had. We will not be returning. read more