Cook Out, please do better--especially when it comes to the double fries option. I'm seriously reconsidering eating here anymore because the portion size doesn't reflect what you're actually paying for. When I order double fries as both of my tray sides, I expect a noticeably larger amount than a single order, but that's just not happening. During my recent visit, I ordered two trays: * Hamburger tray with bacon and ketchup (no cheese), double fries * One tray with a Coke, the other with a Sprite The food was fine--nothing wrong taste-wise--but with prices going up, the portions should match, or at least feel fair. It's also time for Cook Out to consider adding a rewards system for loyal customers. With rising costs, some kind of loyalty incentive would go a long way. read more

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Would give 0 if I could. Was told flat out at the walk up window "it'll be a whole" before being ignored for the next 15 minutes while everyone else gets served. We were clearly not as important as the drive up customers as we never even got a glance over. Poor organization from top to bottom. read more

Glad to have stumbled upon this place in the middle of the night. If there are milkshakes involved, count me in! You walk up and order in a window and I'll call your number when it's ready. Food was plenty of fall and the person who took our order was very sweet and told us about the area. I highly recommend if you need something quick that's not necessarily your commercial fast food places. read more

Bryan scammed me out of $3 which isn't a big deal or big amount but when I pulled back up to ask him about the exchange he was shaking and made no sense at all. He is definitely on drugs and is a scammer and I've been to this location over a dozen times and never been asked to pay twice for anything ever. He made no sense at all and I will be disputing this extra charge and if I can I will make sure he's charged. He didn't expect me to come back around I could tell by the way he was shaking when I handed him the receipt. I remained respectful with him because I don't want problems but this can't go unresolved. I've never ever had any fast food employee or restaurant employee ask for my card twice. This is really sketchy. I'd recommend not coming here. I'll never be back here and I promise I'm going to go to the furthest lengths to get my money back. If it has to go to court so be it. I'm disappointed. This location was always reliable until now. read more

The first bite was awesome! I was just driving through the area and stopped for dinner. The Cook Out burger was delicious. It's not very big, but tastes like it was cooked at a backyard bbq. read more

Food was terrible and the service at the window was rude. She was not informative about the menu when ordering and was willing to charge me for almost double for my food instead of offering a tray. This was my first time here and apparently it is protocol to try and up the price if someone doesn't ask for a tray. Instead of informing them that they could get the same amount of food or more for cheaper. So if you come here make sure you ask ordering protocol before you order. read more

Always get my order right very friendly. I love the people they take care of me when I come.

Ordered a house burger no onions with double fries and a Mr pibb. I got home and I have the wrong burger. I got a cookout style burger. I didn't get a receipt at all read more

Cook Out - Cookout style burger - Burgers Near Me - Mooresville, North Carolina

Stopped by during a road trip from OH to GA for milkshakes. Service was pretty speedy, milkshakes were good, but there was no toilet paper in their outside entry bathrooms. You also can't turn left out of this location (makes sense, it's on a hill with a lot of traffic). read more

Absolutely terrible customer service. I asked a question about a menu item and they couldn't be bothered to answer the question but instead had 2 people barking at me about what sides I wanted vs answering my first question. Then when I pulled up to the window the guy couldn't even be bothered to look at me as he handed me my card back or my food and drinks and then shut the window without saying a word. read more

This Memorial Day weekend we decided not to travel and stay local. We normally don't eat fast food chains but my son requested Cookout since all the restaurants were booked or crowded with long waitlists. I like that this particular Cookout has two lines to order which cuts down on the wait. The line was to the road but moved fairly quickly. We were actually in and out in less than 15 minutes. We decided to order the Cookout trays which is the best bang for your buck. It comes with a meat selection and two sides and a drink or milkshake (additional charge). Today we went with the Big Double Burger (add cheese & bacon) with fries, sweet tea & Cookout Style hotdogs (2) with onion rings and chocolate milkshake. Our total was less than $20 bucks and we were definitely full. The food was pretty good for fast food. read more

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Terrible all around. 1) Burger tasted like it was old and bread was stale. 2) I was supposed to get $6 in change back and the cashier handed me a $1. 3) Then the cashier didnt even realize I ordered a drink. He handed me my bag of food, closed the window, and was looking at me like why are you still sitting here. After a minute he slide the window back open and is there something else you need. 4) after leaving I realized they didn't even give me the right toppings on my burger. I would not recommend but if you do go there my recommendation is - Check your food before leaving the drive through, maybe even try a bite and send it back if it's stale like mine was. If you're paying cash check your change to make sure they give you the right amount of change back! read more

Nothing beats the shakes ! My husband loves cookout because he loves to try different flavor combos. This time he got mnm's and cookie dough and he loved it. For as long as I have been going to Cookouts I have never tried the chicken sandwich so that is what I did this time. I got the grilled chicken sandwich cheddar style. It was really good. I still love the burger version a little more but this is a great alternative if you do not want beef. The onion rings are always on point, cheese fries and the many other options possible for sides with your "cookout tray". We walked up this time because the line was long and received our order super quick. Check them out! read more

Alright food. Pretty much average fast food. Burgers were pretty good. Buns a bit soft because of how they wrap the burgers. I'd skip the cheese bites and go for the chili fries. Make sure you get there at a good time such long lines!! read more

Unfortunately, this Cookout wasn't as good as other locations we have visited. The grilled flavor just wasn't there on our burgers and the shakes, while nice and thick, didn't have the flavor like we are used to from Cookout. The staff was on the ball though getting orders out. read more

Can't ever go wrong with cook out. Such good food for the price and you can get so much!

Had a tight schedule for lunch considering I had to go by Best Buy and pickup a replacement lens for my camera and I had an appointment back in the office shortly after 1pm Everyplace else that I considered was backed up and all had a much deserved reputation for being slow. Desided to try Cook Out since it had been awhile. Two drive through lanes and I pulled right up to the speaker on the outside lane. They came on the speaker immediately and took my order and I proceeded to the window and paid for my order. Nothing fancy this time, just two hot dogs all the way. Totaly time spent was less than 2 minutes and I was back on the highway. Still hot when I got back to my office and the dogs were great. Good taste with ample chili and onions and not small dogs either. Very good and for a quick lunch, I will be back. read more

I've said it before...I like consistency. This Cook Out falls in line with the other area locations that I've visited. A busy Friday around 11:30 & this spot was hoppin'. Luckily, Cook Out believes in the two line system, which gets more people taken care of, quickly. I ordered a regular hamburger tray, cook out style, along with onion rings & a corn dog & Carolina's own - Cheerwine. Burger was cooked throughly & the toppings of slaw, onions, mustard, & chili were perfect. While I only had about four onion rings *sad face*, they were crunchy & the onions held up well inside. The corn dog wasn't burnt - yay! - & was cooked throughly. Cheerwine had that burst of cherry & quenched my thirst. I can appreciate that this location always stays clean. I don't ever see trash in the parking lot. Employees are friendly & efficient. Prices are reasonable, too. read more

Cook Out - Storefront - Burgers Near Me - Mooresville, North Carolina

Honestly, you had one job. Asked for a CHICKEN quesadilla... got cheese that barely had enough cheese in it to make sure both pieces of tortilla stuck together. Cookout honestly has so many options for food and is one of our favorite places for a late night snack. Super unfortunate that the lack of care reflected on the food this visit. read more

They're open until 2am but only had pulled pork sandwiches even though it was only 1:30am. What a joke this place is

This here is a Late night hunger food, it's ok food quality wise it's no 5star but I love their chili cheese dogs and milkshakes so good and they always open during the late night hours when the hunger kicks in so they get a star just for that read more

Yuck. The place was filthy, the line was slow, and the food was well... what you can expect at 1am on a Wed night.

Really good burger, amazing prices. We just moved here and have lucked out to try this place. The Cajun fries were delish and the I loved the burger. I wish the hush puppies came with some honey butter but they are still good along. The shakes are good but could use some extra mixing. You can suck a large peach chunk through a straw, or large piece of Oreo cookie. The shakes are thick so request a straw instead of the tiny plastic thing they give you ;) Already a repeat customer read more

If you want to try a more southern-style fast food with very reasonable prices, with crunchy oil-absorbed fried hush puppies and good chicken finger burgers, then try this brand. Portions are admittedly generous, and I should've upgraded to a shake for $1 more, instead of inhaling sugary water with artificial flavoring and coloring cheerfully called cheerwine. read more

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We went Sunday after church and it wasn't too busy at the take-out window. I think the girl was new cause she needed some help doing our orders. And she was very pleasnt. In her defense there we're 6 of us.Me, my wife and 4 very hungry teenage boys. They all got the box deals. I got 2 BLTs fries and a sweet tea. The sandwiches were great and the fries were hot. The boys all got some kinda floats that had just a little pop in it. But when they went up to ask for more, no problem, and no charge. All in all , the food was great. Service good. Eating area was clean. And as you pulled into lot it was very clean, unlike some fast foods you go to. The only problem. Is in Mooresville it's hard to cross the road from business driveways. So they are starting to make the driveways to go in from 1way and only go out 1 way. So , if you want to go west you have to go find a place to pull a u turn or pull in a parking lot to turn around in. A minor inconvenience for some good food. At least I think. Drop in and enjoy read more

Cook is basically a bbq and grill place. I went and order a BBQ plate (pulled pork, fries, and hush puppies), a burger, and a shake. The pulled pork was juicy, but not really enough sauce on it for my liking. The burger tastes authentic, but was average. You need to order exactly what you want on the burger (I couldn't find the list of choices, but that's my bad). The really great part about this place is the shakes. I thought no they have around 40 flavors. I had a blueberry milkshake and it was fantastic. I'd go back, but I'd look at the menu online first because the one at their drive-thru is a lot to take in. read more

Burgers are just average. Nothing special. The quesadilla was pretty good. The selection of shakes is the reason to go. The shake selection is huge and they are pretty good. Staff is not very friendly to us though. read more

I will spare you the details of how the family ended up here but found it an interesting find. Craving b.b.q but wanting a buger or possibly a chili dog found all could be had here with some pretty damn good shakes. Super cheap prices too. What was ordered three shakes, two regular burgers a chili dog to share, two orders fries a b.b.q plate that comes with chopped pork, puppies, fries and slaw. Want extra goodies scroll down the menu a bit in front of you and choose an upgrade. The b.b.q pork was good even moist. I was definitely picking up some kind of vinager and possibly sugar. The meat was requested plain with sauce on the side. The burgers are char grilled and have flavor. This is a place you order at the counter, pay get a receipt and listen for yor number. Please listen for your number a couple of the girls let their voices be heard! We were all pleased with the food but know this nothing we ate was healthy just tasty. Grand total was under $25.00 for three adults. read more

Cook Out - Chili dog and b.b.q pork plate comes with ff., puppies and slaw. - Burgers Near Me - Mooresville, North Carolina

Cookout is exactly what you would expect from a drive-thru only fast-food restaurant. Slightly above average food but at extremely reasonable prices. Cookout trays are an awesome deal, basically priced accordingly to ordering the same number of items from the "dollar"/value menu from other fast food chains but I definitely prefer the food at Cookout over the value menu at other places. My biggest complaint with Cookout is consisitency! You'll quickly learn not to expect consistency if you frequent this location. One visit your order might be perfectly prepared. The next visit you might forget to check your order and get home to find you're missing items, there's no cheese on your CHEESEBURGER, your bacon is undercooked, or your side items are burnt to a crisp. These are all problems I've encountered more than once! Do yourself a favor and always check your trays! I posted a picture of the blackened corndog I received in my tray today. Needless to say, some quality control is definitely needed! A literally black corndog should have never been placed inside of my tray and I know it would have taken all of 30-60 seconds to throw the burned item away and prepare another one. But I also realize most minimum-wage (or very close to it) employees simply just don't care enough about their jobs to correct a simple mistake like that unless they have a manager looking over their shoulder. As I previously stated, Cookout is exactly what you would expect from a fast-food drive-thru like this. The convienent location, late hours & affordable prices are what keep people coming back. But a little consistency and quality control could definitely go a long way! read more

Cook Out - My seriously burned corndog! I guess someone couldn't spend the extra 30 seconds to make me a new one! - Burgers Near Me - Mooresville, North Carolina

Won't be back last few times we went we didn't get everything we ordered then get home and the burger my husband got was so smashed and soggy he couldn't eat it! read more

Worst cookout I have ever been to in my entire life!!! Sat in line for hours and clearly picked the WRONG lane to wait in. I literally watched 7 cars in the other lane go past me!!!! It was absolutely horrible. Zero organization and ZERO decency and regard for their customers. They literally can't even take each customer in order and it's so ridiculous. read more

My favorite fast food, great service, clean space, milkshakes are heavenly! Out of state but the is #1. Recommend 100% for first timers. I try to go every day when I'm near here! read more

The girl overpriced me she charged me like $3 for each hot dogs when it said it was like $1.33 and plus we had an entire argument about it and she wouldn't change it and at the end she didn't even say "have a nice day" she just freaking closed the window on me like GURLLLL anyway the food was great but they should treat the customer more nicely. By the way this was at the night shift on a Friday night around 10:30 pm May 5th. 2020 I think she should get fired read more

The kids loved the shakes, but our food was subpar. We will come back, but only for the shakes.

Let me preface this by saying that I rarely eat fast food, and even more rarely would find fast food worthy of a Yelp review; however, this place is on another level. Cook Out was introduced to me this weekend. I've never lived anywhere that had this and quite frankly, I'm not sure how I have lived without this. I'll keep it short and sweet: the burgers, hot dogs, fries, and hush puppies were all SO. GOOD. This didn't taste like typical fast food items. The burger and hot dog tasted like you made them on your backyard grill. I also had a banana milkshake and it was one of the best I've ever had. I'm not sure if I should be admitting this, but I visited this place 3 times in the course of 3 days and should probably be thankful these don't exist in Florida because I'd end up eating there way too much. read more

I love your food. I went there last night and was greeted kindly by such a polite young man at the walk-to window. He was very friendly and I loved the way he and the other cookout employees provided us with such a cook out welcome. read more

Completely got my order wrong, employee sounded and looked like he didn't care. Repeated my order to him. Only got my cheerwine float right. Normally they get my orders right but instead of a burger I got two hot dogs and chicken. Don't go at night to this location. Foods great though. read more

Great local drive thru with excellent hush puppies and shakes. Prices are much lower than for most fast food places. I'd happily come here over most other national fast food chains. read more

For context I almost never leave reviews. I Used to love it here. Just went through the drive through and witnessed the employee eating fries while putting my order together. Then a French fry fell out of her mouth onto my food, which she then proceeded to eat. This isn't a joke review, this actually happened. I went home and put all my food in the trash, disgusting. read more

Went in and got treated like absolute garbage. Asked for a refund and the "manager" told me there was "no way" he would refund my money. High school kids drinking in the parking lot along with overflowing trash cans and terrible service. Sounds exactly like the place needs someone who can actually manage a fast food chain. I'd give zero stars if possible. But hey, what can we expect from a late night fast food restaurant? read more