The voicebox did not work, and it took forever to get our food. The fries were unseasoned and it shows the low effort level of the staff after midnight. There was also no cook out sauce included when we specifically asked for it. If your workers are not willing to put in the slightest of effort for the late night just close early. Also got a beef quesadilla and got chicken instead. This business is incompetent and does not care about its customers. read more

Cookout is good in a pinch, but it is definitely not something that I would want to eat on a regular basis. It is the epitome of fast food. If you want to eat something fried and salty, you're good to go here because you will be happy. But if you actually want to taste what you're eating,.,. you probably will want to stay home and make your own food. read more

The staff is incompetent and will not make your food correctly! It's cheap and fills the belly! Do not expect more

Cook out is great, if you don't get a chicken quesadilla for your side then you are wrong. Also go to this location to not deal with the Cumberland traffic. read more

Cheerwine, shakes, burgers, and a side of quesadillas and corn dogs. Because I like health food.

Very mediocre. Pretty much what you would expect at 1am. Limp cold greasy fries, sad little hamburger. Service was very efficient and friendly. I couldn't finish the meal, I had a conscious about the poor quality. Just bad food. read more

I've never had a burger so tasteless, bun was dry. Fries & onions rings bland. Lacks any seasoning. Not including the fact I suffered the worse indigestion afterwards. Won't bother again. Lucas Street, Florence SC. read more

Besides Waffle House, this is your best go to for late night food. They are open until 3am. Several times I have been thru here and they have given me the wrong order, of course I check it and drive back thru and they can't take it back because it's been in my car, so bonus I get extra meals free. Make sure to check your order before you drive off. I enjoy the big box meal, you can customize your burger and get 2 sides and a drink. Good bang for your buck. They also have delicious milkshakes, over 50 flavors. If you are having late night hunger or just have a sweet tooth during normal hours, go check this place out, I'm sure they won't disappoint. Cheers & Enjoy! read more

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the food is great but the tall female manager that's normally there during the day needs an attitude adjustment towards her employees. extremely rude read more

This was not that great of a place not only did I wait in line for an hour but then my entire order is wrong and they forgot to give me a burger and nuggets but still charged me for it .. then I called and got hung up on .. never will I buy cook out again read more

Always a hit! Love the trays great value and high quality food! Also they have an amazing selection of shakes!!! read more

Cook Out - Big double burger with fries - Burgers Near Me - Knoxville, Tennessee

Great for the late night pulling it together menu. If you have had a couple libations and want to then top it off with the delicious yet regrettable late night meal it is hard to too cookout. read more

the worker is so weird. one time my friend asked for a milkshake and he said he didn't want to make one. another time i told him my order and he told me he'd think about. also, they gave my friend a chicken quesadillas when she asked for a cheese and she's vegetarian so it's so ghetto read more

Not sure how nuggets sounds anything like coleslaw but that's what I got. I'm a vegetarian and ordered cheese quesadilla with cheese bites and coleslaw. I have nuggets instead of coleslaw. Also ordered light ice as I'm heading back to work for the rest of the day and wanted the drink to last a while and it is so full of ice I can barely get the straw in. Also the cheese curds has 4 tiny curds in it. These wouldn't have happened if the person taking the order listened better. read more

Cook Out - 4 little cheese curds for the order - Burgers Near Me - Knoxville, Tennessee

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I don't know whether to chock this up to the good old fashioned overhype. Or if it really was just a so-so burger. Probably a combination of both. I have heard about Cook Out for a while. We actually got one in my hometown, but it was pretty far for a fast food burger. So I have not been yet. But when we were on a road trip and one was across the street from where we got gas, I figured it was about time. I don't know what I expected from a fast food burger. But with all the hype between other west coast vs east coast chains, you expect it to be in the same league. It was not. I got the double burger with fries. It was good, but not great. Add in that hype, it makes it so-so. I will definitely give it another shot locally. But so far, I'm not that impressed. Let's see where it goes. read more

Update: It had been a while since I went here so I gave them another shot. My first warning was that the place was empty during the usual lunch rush. First, it is 2019 and this Cookout still doesn't take AmeEx. In the digital era we live in, that is unacceptable to me. Second, the staff is no longer courteous, so the one thing they had going for them is now gone. I ordered a side of cheddar cheese bites with my meal. I got less than half a fry bag of them. Maybe one day Cookout corporate will read these reviews and sack everyone at this location. Maybe then it can become a good fast food eatery. Original review: This Cookout used to be the place you could get an affordable meal and the order would be right every time. It's not anymore. Every single time I go to this location, they can't get the order right. Doesn't matter what I order, it's wrong. Asking for a plain burger gets you all the toppings, asking for no mayo gets you mayo, or asking for no ice gets you a cup full of nothing but ice. It doesn't matter which side of the drive-thru you use, they're both equally inept. The walk up window is slow and nobody pays attention to it, especially if you've gotten out of your car to bring them the drive-thru order they've gotten wrong. This location used to be great but in the last year they've gone downhill. The staff is still courteous but that's all they've got going for them. Until they add an order confirmation screen or start getting it right, there's plenty of other fast drive-thrus in this area that will at least get your order right. read more

Cook Out - The "side" of cheddar cheese bites that don't even fill half of a French fry bag. - Burgers Near Me - Knoxville, Tennessee

One of my all time comfort foods. Is it the best? Arguable. What really matters is the fact that I can pay $7 and grab a burger/chicken sandwich, quesadilla, and then whatever I'm feeling between chicken nuggets, fries, or cheese curds. AND I get a milkshake on top of that? Absurd. I personally think the quality is also pretty good for a fast food type restaurant and the price you pay. I always stop in when I'm back in town and I don't regret it so ‍ read more

This cookout sucks ASS‼ They messed up my order numerous times. My order was simply a tray with 2 quesadillas fries and white cheddar cheese bites. How they messed that up, I don't know, but it happened. After explaining what was wrong with my tray THREE TIMES, the remake still was INCORRECT! I suggest the cookout on Cumberland ave in Knoxville TN. They're faster, and accurate despite the volume of customers and food. read more

I ordered the three cheese quesadillas and they put chicken on all three-I can't eat meat. They didn't put my fries in the bag either. I spent 18 bucks and they messed up 14$ worth of the order. There's no point read more

When your burger isn't cooked all the way and it's drenched in Mayo that you didn't order. read more

I don't normally review larger chain restaurants, but I wanted to review this one so as to better document my travels across the U.S. My friends and I had stopped by this particular Cook Out location on our road trip from Nashville, TN to Asheville, NC. I had suggested this place because I had read about it on Reddit and how their meal sets can come with things like chicken quesadillas or milk shakes. Lo and behold, they were right: you can indeed get a meal where you could get additional entrees, basically, as sides, as well as a float or shake. So, what can a vegetarian get here? Not too much, but the crew here were super nice and they had made me a quesadilla sans meat. For my sides, I had their hushpuppies and fries, and I washed it all down with a Cheerwine float. All of this ended up costing me $5 and some change. I couldn't believe how unbelievably cheap the food was. My friends were also awestruck with the costs of their meals, and for how cheap the food was, it was actually fairly tasty, too! If you happen to be in TN or in the Carolinas, as well as some other select locations throughout the south, try to swing by one of these places. It's dirt cheap and fairly good for fast food. read more

Cook Out - Their menu - Burgers Near Me - Knoxville, Tennessee

Cook Out is located on Kingston Pk in the Bearden Hill area of Knoxville. Cook Out first opened its doors in Greensboro NC in 1989 and specializes an "outdoor style" of cooking fresh never frozen burgers. I've been to Cook Out several times but never during daylight hours. I utilize the restaurant for my late night snacking headquarters. During my most recent visit I ordered the Chicken Strip Club sandwich (bacon, cheese, lettuce, tomato and mayo) and large french fries. The sandwich is comprised of three large deep fried chicken strips served on a hamburger bun. The bacon has a salty crunch, the lettuce was fresh and the tomato was firm. The cheese topping the chicken strips was a slice of yellow American that created a creamy delicious blanket over the steaming-hot white meat chicken. The chicken strips were good but the batter was bland. Overall the meal was good, the key features of Cook Out is the speed and price. The food is filling and cheap. read more

Cook Out - Burgers Near Me - Knoxville, Tennessee

We just left drive through, little miss on the intercom has major attitude. The only thing a fast food place has to do right is make it hot and not have attitude. We'll take our fast food cravings elsewhere. read more

Yummm Cookout! It tastes like college (in a good way). This is so funny, but I LOVE Cookout pulled pork...it's probably my favorite entree. It's what I grew up calling "northern Alabama/middle TN" style pork, characterized by a briny vinegary taste to the meat. Coleslaw on top (obvs), and you're golden! Other highlights. The hushpuppies and onion rings are YUM. And of course, no Cookout review is compete without a milkshake shoutout (holla Cookout shakessss!) This location (like most) does not have a dining room. It's drive through only. If you're visiting the southeast, this chain is worth a try. There's a little bit of a cult following, and you'll soon see why! read more

This place flat out rocks. Some of the best tasting hamburgers on the planet. Served by some of the most friendly people on the planet. They pay attention to detail. If you request extra onions, you are going to get lots of extra onions my friends. They don't play. Milkshakes? Oh my goodness! Totally awesome quality and astonishing variety. And they don't screw it up. Always an excellent experience for one person or a family of 7. Bravo Zulu! This is one of my favorite places to eat in town. read more

Cook Out - Burgers Near Me - Knoxville, Tennessee

Cookout is 100% my favorite fast-food restaurant! You pay around $5.60ish for more food than you could possibly need. ALSO please note Cook Outs' are not located just anywhere, so if you see one you should for sure try it! They are around Knoxville, Middle Tennessee, South Carolina and I think another state or two but that's it. The tray is your best option, it's more food but you pay less to get more. You choose one big item and two "small" items. The quotes around small because they aren't really small. One friend of mine gets Qeusidillas for all 3 of his items so he just has a ton of those. haha My favorite option combo is the spicy chicken sandwich with HUSH PUPPIES (Yes, I said hush puppies) and cajun fries. They have a Cook Out sauce too that is similar to Chic-fi-a sauce! Very good, you will want two, not one. Oh, and did I mention their shakes....the best AND you can upgrade to get one with you tray for $1. Great for groups, great for going somewhere thtat no one wants to spend a lot of money. read more

i went to cookout and walked up to the window to order. a girl with a braided bun rudely asked to take my order and then proceeded to ignored me immediately after. then shoved my food at me and my friend and threw honey mustard on the counter and shoved it at her when she didn't take all of it. screwed up the payment for my other friends. horrible and needs a change in her damn attitude. read more

Posting a sign on their window about how much they are doing to take Covid seriously doesn't matter much if their staff won't wear a mask to serve me 2 feet from them. It's discourteous and disrespectful to your clientele. I won't be back. read more

My buddy and I just got some late night meals from cookout and my food was burnt to a crisp which is normal I feel for this location at midnight, but while my buddy was eating his cheese burger he bit into some very hard. HIS BURGER HAD A FREAKING SCREW IN IT. This place needs to be shut down or they just need to hire some new crack heads. read more

Cook Out - A SCREW FOUND IN A BURGER AT COOKOUT!?!? - Burgers Near Me - Knoxville, Tennessee

I had the, "milkshake" for the first time, it's just a cup of soft serve ice cream !! And not good ice cream at that !! "Creamery premium milkshakes" my ass !! I wont be going back read more

It has been a few years since I have eaten at any cookout.... kids love it.... It was a late nite and the drive thrus were not crowded, so we went. Great concept on the burger, but it was SO OBVIOUS that someone that did not know how to use a microwave, stuck my double meats into a microwave and slammed it for 2 or 3 minutes. DAMN, I would have rather had it cold. So obvious. Might be a few more years before I go back. Keep feedin' the kids, they don't seem to care :( read more

We decided to out Cookout last night. It was worst burger I have ever had. How can you eat a burger with a soggy roll. The onions were over bearing. We ordered onion rings and cheese curds and the order was half full. What a total disappointment. Won't ever returning to Cookout. read more

Finally got to stop here and try this today and it's really good! They also have amazing prices, however everything is al la cart. We got the double cheddar burgers which were really good. I also tried the chili cheese fries and they were also good. Will be back to try more, just wish they had a takeout menu because they have alot to offer and different combinations. read more

Cook Out - Chili cheese fries - Burgers Near Me - Knoxville, Tennessee

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I am never coming back to this place and neither should you about a month ago my husband and I had ordered food from here took it home. I noticed that my burger and everything was completely wrong so I called and they said they would replace it for me to save my receipt so then I came today to get my replacement and the manager refused to honor the receipt so I paid for crappy food that I couldn't even eat and then I couldn't even get it replaced. Then they gave me some bull crap about it's their policy no one on the phone told me anything about having to bring the receipt in before month is over unacceptable restaurant Behavior read more

Unfortunately we had to find something for dinner last minute. I didn't know this was drive through or walk up and take home. First time visit from friends' raving reviews. Their burgers are thick and juicy. Nothing like a skinny fast food burger. They customized both our burgers with what we wanted. Their fries are cut with the skins in and had lots of flavor! The shakes are tremendously thick! Lots of flavors available as well. Next time we have to pick up dinner last minute I would definitely go here. The only draw back is that it is hard to make a left onto Kingston pike out of there on a busy afternoon. read more

I normally like Cookout, but this Knoxville location is consistently challenged with poor service and sub-standard quality of food. It's convenient, especially when it's 9:00pm and I really want a late-night burger (that's better than the regular fast-food chains). Yet the Bearden location of Cookout has been disappointing most every time. Tonight, the kid who took my order could not have cared any less about his job. Service at the order kiosk was snarky and short, and service at the window was cold and impersonal. The burger was dry and lukewarm, and the fries were rubbery and only slightly warmer than room temperature. Other nighttime trips to the Bearden Cookout have included listening to employees complain, either about the job itself or about having to work an understaffed restaurant. Daytime service is better, though there's really nowhere to go but up. Next time I want a burger at 9:00pm, I'm going to Five Guys just down the street. read more

Wow! Worst cookout ever. Can't even believe it. Every cookout we have been to has been top notch. This one not at all. No place to eat inside. No bathrooms. Horrible service from some girl with an attitude. Hamburgers were made extremely sloppy with the onions practically on top of the bun rather than inside the bun on the burger. Chicken sandwich didn't include the pickle that typically comes on the chicken sandwich. Chicken was extremely dry. So disappointed in this cookout. For all the staff working how was the one with the worst attitude put up front to take orders. Will not be returning. read more

I went to Cook Out with some friends from North Carolina, and boy do they know how to order at this place. It is drive thru only and super efficient! There are not a ton of vegan options. However, my friends thoroughly enjoyed their tray options. It's the best way to order but it's hard to tell from the order board. Make sure you look below the order board for the tray options. I highly recommend the hush puppies and an ice cold cup of Cheerwine! read more

We stopping to get a highly recommended milkshake. They are awesome I will try the food! Right now they are My milkshake stop read more

The burgers are good, especially for the price. My husband got chili on his and was not disappointed. I got the pulled pork which was okay-definitely should have asked for some bbq on the side. Fries were very good! Didn't try a shake but definitely will go back to try one. One downside was we had to keep repeating our order into the speaker and the attendant kept cutting us off. read more