We have gone here dozens of time since moving here almost 2 years ago. Every time the speaker is awful. I BEG OF YOU invest in a better speaker. The service is always good even tho half of them do get an attitude when you don't understand what they're saying because of the terrible speaker. The food is always correct though, and it's always good. Nothing to say about the ambiance of a drive through, but it's usually pretty clean. read more

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Customer service is always pretty good, but the food is trash. Don't waste your money.

I can see why this place gets just over 2.5 stars. Had I not checked I would not have gotten my hush puppies I ordered. I clearly did not get ketchup packets I asked for and I out of town and fires without Ketchup. Although come to think about it, no amount of ketchup would have helped these soggy fires. The burgers were grossly under cooked. About the only thing that was half decent were the onion rings. Although the server forgot a two important items, he was a very nice person, so ++ for that. read more

Can't beat the big double burger tray, not one time have they messed up my order and always have been excellent service, thank you! read more

Cook Out - Big double burger tray, Cajun fries, Chicken Quesadilla, huge sweet tea! - Fast Food Near Me - Elizabeth City, North Carolina

I ordered two chicken wraps, they gave me a wrap filled with bacon? haha what is this? does it kill them to do their job properly? looks like i'll be calling coorporate to ask for my money back due to their incompetence read more

Heads up. The burger meat is comparable to McDonalds in size. Waste of money. Shameful

Love their trays. We always get the burgers that are delicious and double cajun fries. You have to try their Milkshakes so many flavors to choose from they are amazing. Great friendly staff. read more

This is starting to get really old with Cook Out.. Their portion sizes are absolutely terrible and really need to be looked into by management. In no world is it okay to give 4 cheese bites and count it as a side. We got two baskets and both of them had 4 cheese bites so this wasn't a mistake. I've also experienced this at other locations so it's definitely not a one time thing and it's getting really old. Management needs to look into this instead of allowing their workers to rip people off. read more

Cook Out - Only 4 cheese bites!??? - Fast Food Near Me - Elizabeth City, North Carolina

If i could give this place 0 stars i would. First off the workers are rude, i hear the workers yelling at each other in-front of customers etc. well i decided to try them again tonight thinking its just maybe a bad night. Well i was wrong and got a terrible suprise. As im waiting in the long line i see a COCKROACH in the corner of my eye. A few seconds later i see 10 others follow behind and go under the building!!!!! And when i got my food the cashier was yelling at another employee. Needless to say i did not eat one bite of my food. I will be calling corporate tomorrow and sending them the video of the cockroaches read more

Cook Out - Cockroach #1 - Fast Food Near Me - Elizabeth City, North Carolina

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This place does not meet the Cookout franchise standards that I am used to in other parts of North Carolina. If this were my first Cookout experience it would be my very last. The staff at the window did not get my order correct. Then was not pleasant as it had to be corrected and could not pay attention to me while she corrected her error. I am sorry but having a drink to go with my meal was in my opinion a necessity. If I had known how disgusting the drinks were going to be I would not have bothered. The Huge Sweet Tea was the same size as the Diet Coke which is not my experience at other Cookouts. It was pale and tasted more like sugar water than tea. The foundation drinks tasted like carbonated water with little beverage syrup flavor. This was the last time I will do this. I'll go to DQ down the road. read more

got there and got told that someone would be right with us, sat there For over twenty minutes and listened to the other side get about ten orders taken and then proceeded to ever cackling over the mic. Very unprofessional. 1/10 read more

Absolute trash service, there's a young man there who has the worst attitude I have ever encountered in my life. He acts as though he is in high school speaking to his peers rather than a customer service employee serving a customer. He is always unprofessional, rude and without a doubt the most petty, childish person I've ever seen in fast food. I feel sorry for anyone who has to deal with him as I'm positive it's not pleasant. read more

Absolutely HORRIBLE. Slow, workers don't take their job seriously. Been here multiple times each time hoping for a better experience but it only gets worse. I do NOT recommend eating at this cookout!! read more

It's cook out. If you've eaten at one of them you've eaten at all of them. The service here is quick, line usually moves pretty fast. I love the cheese poofs! read more

Where do you go when you're tired and it's gloomy out and don't feel like cooking? Cook Out is the right answer. I've had mixed experiences at cook out but today was by far the best one. The drive through worker was super friendly with a deep country accent and was super polite. The food I ordered a big double out west style with Cajun fries and just because I've never tried it I got the bbq sandwich. Everything was hot tasty and just to my liking. Cook out in my opinion is far better than McDonald's, Sonic and Taco Bell I only say those because that is what is located near cook out. But definitely a repeat customer. read more

Great fresh hamburgers, outstanding jumbo size onion rings. Dynamite shakes, fast service and EZ on the Family budget. read more

They always get it right, the food is good, and the people are friendly enough. The Cajun fries are a favorite and the burgers taste how a hamburger is supposed to taste. read more

Horrible. Absolutely horrible. I visited this cookout with a friend and ordered a few things. The sprite tasted like BC powder. When I told the cashier I was confronted with a rude employee and a nastier attitude. The soda was very flat and disgusting. Just like their employees customers service. Trifling! read more

They serve raw food frequently and is in disgusting shape. Avoid at all cost. There and plenty of other options that will not poison you.

Great food. Great prices. The milkshakes are amazing, I had the banana pudding and it was soo good! Highly recommend.

Always good for a hangover or if you just want greasy reasonable priced food. Milkshakes are always good. Always hot and service is good.

I'm not a burger person, especially fast food burgers but when I want one...I definitely want it from Cook Out. Great for a fast food burger. Like you patted it out yourself. I get chili, cheese, onions, ketchup and mustard on mine. read more

On the night of 9/9/21 I went there and waiting in line for about 45 minutes. The second lane was moving extremely slow. When I was the second car from the menu board I noticed the first lane kept taking orders but the second lane was not taking any. I called and asked the manager if the second lane was working and was told no it was not. I asked if they planned on making the customets aware by putting a sign on the menu board so the customers would not just sit there. Without and response he hung up. A simple sign on the menu board. This is what you get when a business is run by incompetent people. read more

The servers were not wearing masks at the drive thru today. When I asked both women why they didn't have masks on, they just laughed and became angry when I took their picture. read more

Had a worker drop my change on the ground on purpose, roll her eyes and was rude when ordering my food. I usually don't have trouble but with the girl I had was awful read more

i love cookout so much. it's so good and the burger are simply amazing! my favorite at cookout is the hush puppies! my #1 place to get them . i will always recommend cookout. they always have the food prepared so quickly, so if you're impatient, cookout is the place for you. :) read more

Amazing amazeballs burgers & spicy chicken sandwiches! The HUGE BBQ southwest style is probably my favorite. Reminds me of In-N-Out :). So glad I discovered and tried this burger joint out! Will definitely go back and recommend to all my friends. read more

Like homemade. Good burgers with lots of meat and tilings. Fresh fries and good onion rings. Thick shakes too. Fairly fast for the volume they make. read more

I use to work there. they are dirty. Only time they clean up is when the CM comes to town.

Reminds you of IN-N-OUT? Wut? Are you fucking crazy? The burgers are way overcooked, and the last time I was there I just left because they were taking too long to take my order. Best to avoid this place. There are plenty of other places in this town where you can get a shitty burger(and maybe not wait quite as long to get it). Overrated by folks who have likely never been out of this area and wouldn't know a good burger if it kicked them in the backside. read more

Excellent service and tasty food! In town on business and found this gem! Old school at it's best, a drive- in right in the heart of Elizabeth City. Cashier Andrea was very pleasant, it took me awhile to decide what I wanted to order, did not feel hurried. Large menu, so many great choices. I had the BBQ sandwich tray, thanks for serving me your home cooked food. I will be back to enjoy again. read more

never had good service there, but last night they surprised even me with how bad it could get. we went through the drive thru, and were waiting our turn to get to the window, then before i could drive up, I assume it was a friend of the cashier who whipped up to the window from off of the street and asked her for a milkshake, which she then made and handed him. while we waited to actually pay and receive our food. we won't be back. read more

they get your order wrong, ask for bacon wrap and get chicken wrap, how is that when even the receipt says bacon wrap, better off going to mcdonalds. read more