Terrible experience! I'll never return! I ordered a cheeseburger, fries, and a Coke. After a very long wait, I received my order: room temperature. OK, whatever... so I took a bite from the burger: No cheese! So I go back to the front with my burger and explain to the (very grumpy) young woman that there's no cheese on the burger. Without a word to acknowledge me, she spins around and disappears into the kitchen. She finally returns and snarls, "He say he put cheese on it." I lift the bun and show her: There's no cheese here! She then tells me, "I need to get some gloves so I can examine it." EXAMINE IT?! I told her there was no way I was going to eat it after she fingered my burger! I demanded a refund, which after some arguing and resistance, I finally received. I drove across town to a Wendy's and ordered the same thing there: Cheeseburger, fries, and a Coke. I had no sooner paid for the order, when they were handing it to me. Fast service, cheese on my cheeseburger, and no demands that I submit my burger for a gynecological exam! What on earth has happened to customer service these days?! I refuse to be abused in such a hateful manner and I will NEVER return! read more

24May26 I'm extremely disappointed with this location. I'm currently serving in the Navy and came home to Georgia to visit family. One of the places I was genuinely looking forward to eating again was Cook Out because I've always had great memories and experiences here in the past. Unfortunately, today may have been my last visit. I ordered my usual meal and was excited to eat once I got home. On the very first bite of my burger, I bit into something hard. At first, I thought it was a tough piece of lettuce, so I spit it out to see what it was. To my shock, it was a plastic bread clip from a loaf of bread bag. I'm honestly disgusted that something like this made it into a customer's food. This could have easily been swallowed or chipped someone's tooth. I've attached a photo as proof. Please excuse the partially chewed food -- I took the picture immediately after spitting it out. Completely unacceptable. read more

Cook Out - Burgers Near Me - Carrollton, Georgia

I absolutely love love their food. BUT the lady at the front was so passive aggressive today. We usually go through the drive through but since no one there can hear worth a crap, we decided to go in. The lady at the front had a passive aggressive tone to her voice. I was in her way, she could've just said excuse me but she said "Can you like, move that way a little bit?" Using hand gestures. I'm not the type of person to say anything so I just left it at that. She was also being that way to a customer that came in behind us because they forgot some stuff with her order, when she came in, the employee said, "What is it now?" With a snarky tone. I'm sorry but if I wanted to deal with someone with a stank attitude, I would've went to McDonald's instead. Do better! read more

When this restaurant first opened it was great. We visited this place again the food is minimal if you are hungry do not go there. The cheese bites are so small and u do not get but 6 at the most. If you get chicken quesadillas there is no Chicken inside just the shell. read more

Jayda did such a good job giving recommendations on what to do order on the menu. Super patient and I loved the atmosphere and music choices as well. I will definitely be coming back! read more

Cook Out - So yummy - Burgers Near Me - Carrollton, Georgia

First visit ever. Burger was UNBELIEVABLY overcooked, extremely dry. Cheese bites had one bite MUCH smaller than the other five. Corn dog tasted like an onion ring. Drink was wrong but was corrected. Came back the next week and spoke to Eve, who merely thanked me for the feedback and sent me on my way, expressing hope that I'd come back some other day and try them again. No effort to make up for a truly awful meal in any way. read more

Decent burgers with a huge variety of other options to choose from! The prices are pretty decent too. It's for sure a great place to grab a quick bit that is pretty tasty. read more

If I could give this place a quarter star, I would. The chili on the chili dogs are un edible due to the fact it unbelievably spicy. Some may like that way fine, give them packets of Texas Pete. But not all of us can pallet that kind of heat but we still love to put chili on our hotdogs. So chill out with the spices please. read more

This place has great food for reasonable prices. More importantly, they have 2 stand out employees that make the visit very enjoyable. Shawn is one and the other (I hope I got his name righ) is Trey. Those two always have a smile and a kind word. It's not too difficult to find decent fast food in this area, but finding quality people is a rare thing these days. read more

Hire people that know how to hear and read. If theyre unsure what is ordered confirm at the window dont just put stuff in the bag and call it a day. Not only did i pay almost $9 but i have half a sandwhich read more

Cook Out - This is what comes on a plain sandwhich. Plain means no lettuce, tomatoe, mayo etc. - Burgers Near Me - Carrollton, Georgia

yasssssss cook in is so good and so delicious and so easy for me to eat and i love it so much read more

Cook Out - Burgers Near Me - Carrollton, Georgia

It's a hit or miss at this location. Food quality is pretty good, prices are pretty good. Getting everything you ordered and a friendly attitude is a meh level. I can't tell you how many times, and I guess it's my fault too for not checking while I'm there, even though I don't want to hold up the line and just trust the staff, that I've left without something I've ordered. It could be anything from sauces to drinks to even an entree item. Again, it happens. No one is perfect. I've actually learned to time when to go so I get a specific group of people who never forget my stuff or never give a crazy attitude if I ask for the forgotten item. So, again, hit or miss. I recommend them though. read more

Got the 1/2 lb burger tray it was 4... yes 4 onion rings half dollar sized and a patty that was actually cut in half as it was a nice straight cut.. come on.. other cookouts are usually so good and this was the first time I brought the fam to try it and it was pitiful at this location... go to Five Guys or even Burger King next door .. read more

need a new drive thru mic omm. food pretty good for late night college runs tho. drive thru pretty intimidating

I give this place two stars because not only was the food bland but the staff was continuously horse playing as we were sitting in drive-thru waiting for our food. They claim they were out of almost everything on their menu when we sat in line for 30 minutes on our food and this was at 7:00 p.m. and for a restaurant that is open until early morning hours be out of almost everything on their menu is questionable. Looks like a bunch of school kids running a restaurant with no adult supervision. If you're okay with bland food then this is a place for you. But if you actually have taste in food and want something that actually has taste, I would avoid going here and choose somewhere else to go read more

Truly bad. The fries are the worst around. Somehow they have made them both limp and tough. The hot dogs are pencil sized and I guess the buns have been heated in the microwave because they're likewise tough. read more

Absolutely the worst cook out I've been to! This place had no drinks meaning only limited amount of 2 liters.. limited bags of ice no tea no bottles of water. Oh no bags for to go meals and the place was a wreck. The only plus is the food is cheap and decent. I will not return to this cool out location but love cook out I'm other towns read more

Cook Out - Out of service drinks and ice - Burgers Near Me - Carrollton, Georgia

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this place is very nasty , they serve old chili meat and old chicken, all the shakes prep is old the staff if terrible and they don't wash their hands or change gloves. and I would not recommend working or eating their . they need to be shut down immediately (.) read more

Customer service is great! We had a 15 people order for milkshakes and the staff were quick with our order and were so nice!!

This place suck!!! I ordered a double cheeseburger and got something that looks like it was dropped on the floor. With one patty. Never go there!!! read more

Cook Out - This is what I got. I could not eat that!!! In-F-ing believable!!! - Burgers Near Me - Carrollton, Georgia

https://www.fingersandfries.com/posts/cook-out I'm starting to develop a theory that fast poof chicken finger places all order their food from the same distributor and they all prepare them the same way. More on the link! read more

We came here late at night and my friend never got her cheese curds and never got them.

I am so done with this place. They always get your order wrong. But last night took the cake. I ordered a burger with cheese and bacon cooked medium. When I got home and opened it there was no cheese and the burger was cooked to a crisp. It looked like a shrunken hockey puck and tasted terrible. Shame on them for letting something like that go to a customer. read more

No the burgers and fries was luke warm and not cooked fresh, there idea of lettuce is a tiny piece of white throw away iceberg ? Very disappointed in the food, it was not busy and it was on a Saturday. Should of taken I pic, love there onions and pickle on the burgers. They need to stop cooking up the food too far ahead. read more

I have been here on various occasions because my boyfriend loves this place and it is always opened late! We always order the cookout tray for $4.99. You get to decide on an entree, two sides, and a drink (sodas or water). It is an additional $1.00 for a shake. I usually get a cheese quesadilla, fries and hush puppies, and a peach shake w/ extra peaches (fresh peaches to die for!!). My boyfriend usually orders two hot dogs with bacon, a chicken quesadilla, and fries/ hush puppies (depends on what he's feeing). I am giving this location three stars because some days my order is correct while some days it is not. The service really depends on what time you go. Some are super kind and some seem like they do not enjoy working there. Overall, great food and shakes! read more

Very disgusted with my last trip to this Cook Out location. Went there to purchase some hot dogs and chili dogs for great-grandchildren. Placed order, very specific with details; attendant got order correct, but after I got home and unpacked the bag, None of the order was filled correctly. Apparently, this store is using non-trained personnel to prepare the orders that come through the drive-thru. You would think that anyone who can read would be able to assemble an order for hot dogs and/or chili dogs, but that did not work out well. The person (or persons) preparing my order may be illiterate, or possibly on something not useful. -- Be sure you check your order before leaving the window. In my case, it was 20 minutes later when I got back home and discovered the nonsense, nothing could I do, but accept what I had received and watch kids' disappointment. RECOMMEND MANAGEMENT BE MORE PROACTIVE WITH TRAINING OR SOLECTING PERSONNEL. read more

Only decent hot item are the hush puppies. I ordered a mint-Oreo & got a mint-chocolate chip (I just tossed it instead of going back.

I've have been meaning to visit Cookout since a location opened up back home. I am only now getting around to it. It wasn't all I had expected based on what friends have boasted about but I have to say - it's pretty good. It has a similar "feel" to FiveGuys, however, it seems they actually have a larger menu. They have coleslaw, hush puppies, and onion rings as side options which was definitely a plus for me, something different to the typical french fry option. The burger bread seemed a little stale during my visit earlier this week, but I allocate that to a one-time occurance. The staff was great! Very funny and kind mannered. I'll be sure to be back for a burger and a Cheerwine Float! read more

Cook Out - Drive thru - Burgers Near Me - Carrollton, Georgia

This place has gone down hill over the past year. The past 3 times I've gone at night to get a shake and they have been TERRIBLE each time. The first 2 times, all the mix ins were at the bottom and not even blended in. Tonight we ordered an Oreo fudge shake, waited extremely long, left, and realized that it was just a fudge milk shake - with absolutely NO OREOS. I don't recommend this location anymore. read more

Tried out for first time on impulse. New kid in town. I had traditional Burger and it was just that. Very traditional and tasteless other than condiments. Wife had Chicken Strips plate and again, very traditional and blah. Guess this place was a disappointment to us as we expected more. May try again as they have a varied menu and we may like something else better. read more

I don't know what happened to this place. For a long time after they opened the drive thru was packed, the inside was packed. Noe the food has gone down hill. I got a hot dog that was way overcooked. The fries were cold and very few. They need to get a plan together and turn it around ot they won't be open very much longer read more

After learning about this burger joint I elected to try it out. Parking lot was almost full when I arrived. Rest room was in need freshen up in several ways. Out of paper towels and the sink and floors were duty. Lots of menu choices and I went for a BBQ plate. One had to keep your ears on when they call out your order number. That means all four digits. Loud music and the dining area is very bright from a noise control. Elected to try a milk shake. M and M flavor. They must enjoy crushing all of the M and Ms in to little microscopic pieces. Big let down Four employees stood around the front counter bunker and all of the tables and chairs could use a damp towel or three to remove the dirt and scum. read more

This place is great if you are hungry! The thick milkshakes are the main reason I just have to stop by when I'm visiting the area. There are lots of flavors to choose from too! read more

Yo! It's Cook Out! Not Gordon Ramsay's burger palace! "I wanted my burger medium" "Everything was so salty". Is everybody in Carrollton this Posh? If you expect 5 star dining, don't go to Cook Out. If you want comfort food at a very affordable price, this is your place! You can't even go to McDonalds and ask for your precious burger to be "medium done". Have y'all ever tried the Cookout Rounds? Regardless of this ungrateful populous, this restaurant has food that literally tastes like it came straight from your backyard grill. Regardless of y'all's ridiculous standards for *fast* food, this restaurant is unique, tasty, and very cost friendly. Try the unsweet tea, it'll add years to your life. *Edit* they don't have cookout rounds but this town still doesn't deserve the beautiful soul of a Cook Out restaurant. Only took me 4 minutes to places order and get my food. read more

Only the drive thru and walk up window were open, so me and a couple friends went to the window to order. We stood there for 10 minutes waiting on the couple in front of us to get their drinks. They ordered only drinks and had been standing there for 15 minutes waiting. We then left the window and went through the drive thru to get food and it was fast. Me and my friends thought it was very rude to leave someone waiting that long, only for drinks, to service multiple cars that had arrived way later than the couple had arrived at the window. Poor service, management, and thought on the establishment's part read more

For us, this place was horrible, disgusting, and a waste of money. The bbq plate was so salty it was not edible and the cole slaw tasted like a sprite/soap combination that was really disturbing. I'm not sure how they gauge double onion rings, but there were six, which anywhere else would be a standard order. The fries were soggy and old. I'd give it one star because the lady at the window was friendly. Otherwise, zero. I wish we had gone to the grocery and bought sandwich stuff. Horrible, horrible, horrible. We were stopping in from out of town. When we come back through, we won't stop here again even if means starving. read more

I normally make Cook Out my first stop when I go visit family in NC, so I was happy when they opened restaurants in GA. The Cook Out tray is always a great value at $4.99 and I usually get the BBQ sandwich, hush puppies, fries, and a huge sweet tea for that price. Unfortunately, the BBQ sandwiches at this location are not as good as the BBQ sandwiches at their NC restaurants. It's disappointing that the taste and quality are not the same at all locations. read more

My order was wrong. The size of the food is minimal and tastes cheap. I'd rather have something from the microwave than this. But the sweet tea was amazing read more

Food and milkshake was good! Really enjoyed it! The hot dogs are my favorite! My daughter likes the chicken strips! I recommend the hot dogs cook out style too! read more

Been a fan of cookout for years, ever since I've lived in North Carolina. Endless handspun shakes, fresh burgers, killer barbecue, and a smorgasbord of extras, styles, and sides to choose from and I still have trouble deciding what I want. This is by far one of the cleanest and most punctual cookout locations that I have visited. They are still relatively new, give them a shot and you won't be disappointed, food is cheap and freaking delicious. Not to mention they're open till 4 AM read more