Terrible experience! I'll never return! I ordered a cheeseburger, fries, and a Coke. After a very…read morelong wait, I received my order: room temperature. OK, whatever... so I took a bite from the burger: No cheese! So I go back to the front with my burger and explain to the (very grumpy) young woman that there's no cheese on the burger. Without a word to acknowledge me, she spins around and disappears into the kitchen. She finally returns and snarls, "He say he put cheese on it." I lift the bun and show her: There's no cheese here! She then tells me, "I need to get some gloves so I can examine it." EXAMINE IT?! I told her there was no way I was going to eat it after she fingered my burger! I demanded a refund, which after some arguing and resistance, I finally received. I drove across town to a Wendy's and ordered the same thing there: Cheeseburger, fries, and a Coke. I had no sooner paid for the order, when they were handing it to me. Fast service, cheese on my cheeseburger, and no demands that I submit my burger for a gynecological exam! What on earth has happened to customer service these days?! I refuse to be abused in such a hateful manner and I will NEVER return!

24May26 I'm…read moreextremely disappointed with this location. I'm currently serving in the Navy and came home to Georgia to visit family. One of the places I was genuinely looking forward to eating again was Cook Out because I've always had great memories and experiences here in the past. Unfortunately, today may have been my last visit. I ordered my usual meal and was excited to eat once I got home. On the very first bite of my burger, I bit into something hard. At first, I thought it was a tough piece of lettuce, so I spit it out to see what it was. To my shock, it was a plastic bread clip from a loaf of bread bag. I'm honestly disgusted that something like this made it into a customer's food. This could have easily been swallowed or chipped someone's tooth. I've attached a photo as proof. Please excuse the partially chewed food -- I took the picture immediately after spitting it out. Completely unacceptable.

My wife has been there. She said it's absolutely wonderful. The food is good. The service is…read moreexcellent. The ambience is funky, but I'll tell you what the food makes up for anything that might be a negative because there are no negatives. The is the best ever spinach spinach artichoke dip is the best ever. Have never once been disappointed.

Great place I'm here with Family and George. We wanted to go to this little place. They said it was…read morea good place as a hole in the wall they ordered this. I had the chicken salad sandwich on pita bread. My husband had the corner club and it's very good. These little bit more salt and peppers of tomatoes on it but it's good for the first time ever I give it a four.

Holy Moly we are hooked!! Today was our first time giving this place a try as my hubby and I tend…read moreto get stuck in sticking to what we know but wow we were so pleased with our experience! The girl at the register was so sweet and walked us thru the menu she even let us try some flavors that we were on the fence about. Our daughter loved the Mac and cheese and the cookie. We will definitely be back everyone working was very welcoming and after an accidental spill a worker came out and was soo sweet and quick to help us get it cleaned up. 10/10 Chicken Salad Chick Lifers!

I am obsessed with this place! It's fast food, but you don't feel gross after eating it. Quick…read moreservice. So many different options. Who knew that there were so many ways you can make chicken salad. The mac & cheese is good. The broccoli salad is dreamy. The sweet tea is perfect. Employees are always kind and I've never had anything missing from my order. The cookie is so good too!

Always outstanding customer service. They truly go above and beyond when it comes getting to know…read moretheir customers, especially while dining in. Andrew and Hailey truly make the experience amazing.

I really don't know how they do it. The drive thru can be 2-3 lanes wrapped around the building but…read moresomehow you get your food in a short time. Of course the food is always delicious because it's Chick-fil-A

Delicious chicken salad. It was hot and very tasty. Actually they call it a zalad but whatever it's…read morecalled it was delicious

Im pleased to see Zacvys has lemon peppered wings now! I have been waiting a very long time for…read morethis to happen

EASY 5 STARS!!! EASY 5 STARS!!! We've loved visiting Highland Deli & Grill for 15 years. Whether…read moreit's breakfast or lunch, everything they make is great. I'm not a sandwich fan, but theirs are exceptional. I love the Nathaniel sandwich, I can only eat half of it. The side dishes are just as fantastic--minus the haggis, which may be great, but I'll politely skip! If you plan to go, plan ahead. Seating is limited, and the lunch TO-GO line can wrap around the building. Good for them! Well deserved, and people don't mind waiting for a high quality good meal. Highly recommend!

While at my corporate headquarters yesterday, I had a chicken salad. Was fresh and lorts of meat…read more Filled me up for the day. My co workers love this place. I'd gone again.

The staff were indifferent. No greeting just what would you like. The original portions were so…read moresmall had to get double portion to make a meal. The meat had no taste. Had to add the salsa for some flavor.

A week or two ago I ordered chipotle off of uber eats from this location. My boyfriend's food…read moreclearly had something wrong with it because his stomach started hurting a little bit and then he ate his leftovers at work the next day and he ended up puking. Don't get the pinto beans yall.

My sandwich was Delicious and the food was served up…read morereasonable fast . My favorites are the hook and ladder and the steak and cheese. Hot and tasty what else can I say. I'll come back for sure

We asked for our sandwiches to go but the put them on a tray. When we said it was to go the girl…read morewas very rude. This isn't the first time we have gotten bad service. Bad management.

Cold fries - insult to Wendy's revised menu…read more Cold Burnt Broken Tasted of old oil This person at Wendy's last night was tolerating our purchase - monotone, took money gave no receipt slid window and then fled a perch where was focused on her I only know she that bc I returned to window within a minute after tasting what she hand to her hungry customers - old cold food. It was greasy, broken Stay away from this Wendy's

What could improve? Where do I start? I walked up to the counter for a mobile order, and instead of…read morebeing asked for my name I was yelled at by the cashier ATO. By far the worst customer service experience I have ever encountered fuss at me because I didn't tell him my name and I didn't even know that I was supposed to acted rude to me the entire time I was in there and then gave me cold food as I was leaving the establishment he proceeded to yell at me. This is how you treat people that come to your establishment and spend their hard earn money I won't be back. This was an absolutely terrible experience not to mention the bathroom was disgusting.

For lunch my family and I were hungry after moving storage all day so we decided to go to steak n…read moreshake. "I love steak n shake" Today was different. Today I ordered the White Truffle Burger as I always do. (For people who don't know what that is it is a mushroom swiss burger which is a plain burger with mushrooms and swiss cheese with mayonnaise. We waited a little less than 27 minutes which is good for steak n shake. Immediately I noticed our waitress was a little nervous. Maybe she was new or she was afraid about the food being wrong had just woken up. (I don't blame her at all.) Anyways we get our food and immediately I go in for the fries with cheese. The fries were warm but not burning my soul which I like food to burn my soul. The cheese was cold. My White Truffle Burger had onions and barley any mushrooms and my burger was cold. (I think there were like 4 mushrooms.) My food was wrong but because I didn't want to hurt this poor ladies feelings I pick off the onions. I ate maybe 3/4 of the burger and like half of the fries. I did ask for fresh cheese sauce tho. So I ate the fries with HOT cheese sauce. Overall what I take out of this is steak n shake needs more staff cause they were understaffed big time and what little staff there was needs to write what the food is down. Thank you for your time

I ordered to go and it took almost 30 minutes. That was the average time for the other diners…read more Additionally, almost every order I saw was returned for being wrong. I ordered 2 burgers and a medium fries, and they missed one burger. When they "fixed" the order I had both burgers, a cold medium fries, and a fresh small fries. I felt bad for the girl working the counter and delivering orders. Even with all of the angry customers she was apologetic, friendly, respectful, and really hustling. I normally really like Steak and Shake but this one really let me down.