Just went through the Drive-Thru hassle at Chick-fil-A on Maple St in Carrollton GA. In short: Wasn't worth $20 or the 30 min wait(!) & I won't be back. I got in the drive thru line at like 2:20pm today & moved thru the line all the way to the very end & had to inform the employees my order was never taken after they tried to hand me a bag with a chicken sandwich in it. They took my order but it took an additional 10 min to get my food and this was after waiting about 20 minutes in the line. So 30 minutes to get this meal it should have been comped but it wasn't & they didn't even offer. $19.90 for 4 Strip Meal (fries & bottle of water) & a bowl of Chicken Tortilla Soup. Wasn't worth the 30 minute wait & wasn't worth the $19.90 my card was charged. And they didn't give me a receipt or tell me how much my order was going to be. This is my last visit to Chik-fil-A. read more

The ambiance is nice but the floor is pretty dirty, the server was very kind and made sure we had our sauce. The food was very good as always and allowed for good bonding time with my sister. read more

This is literally the third time I've gone to this chikfila and they do not give me sauces I ask for in my order. The people are nice, but the third time? I know I should check but still it's on the receipt! read more

Chick-fil-A - C - Fast Food Near Me - Carrollton, Georgia

Place was amazing people was really nice the lady gave us ments the place is super chill and pretty food was amazing I recommend the spicy chicken sandwich and the dragonfruit pineapple lemonade read more

Chick-fil-A - Fast Food Near Me - Carrollton, Georgia

Mediocre at best. Not enough care with the chicken. (Not enough batter before frying and undercooked.) Customer service wasn't good either. Let's keep chick-fil-a from becoming a typical fast food experience. Step up management. read more

The service and communication is very awful. The workers are very confused and don't pay attention to what you order. The workers messed up my whole meal. Won't be coming back. read more

We don't hardly go to CFA, but we decided to give it a shot today. Took about 15 minutes to get through the line before the lunch rush, but after driving off realized both my kids meals did not include a toy and I specifically asked for grape jelly and did not get any. Everything was correct on receipt, but was not fulfilled in the order. My kids cried the entire ride home because they weren't getting a toy (let's be honest, the only reason I even buy a kids meal). If they are out of toys, we would have gladly taken an ice cream, but with such a long line behind you, you feel rushed to just take your stuff and go and not check everything. Just disappointed if they want to keep the line moving quickly that they would at least make sure everyone's order is right. I don't think we'll be back unfortunately. read more

Great food and great service very clean restaurant as always Keep doing what you're doing Chick-fil-A. We appreciate it. read more

Wow!! I have been coming to this chick-fil-a for a while now, and the girl in the drive thru, Sarah has been the best associate by far! Great Job, Sarah! She was very personable and patient! Keep it up!! Made the vibe of the drive thru 10 times nicer :) read more

Em took our order this morning. She was kind and polite! Thanks for making our morning:)

I enjoy eating food from Chick-fil-a since the first Chick-Fil-a sandwich that I ever had which was at the old Atlanta Georgia Fulton County Stadium during an Atlanta Braves Baseball Game, and the first restaurant which was inside the Greenbrier Mall located in Southwest Atlanta, GA!! 99.9% of the time my food order is correct and great tasting!! A+++++ read more

Paying 24 dollars for 2 breakfast meals and didn't even get the granola for the parfaits or the salsa for the burritos.

I went to Chick-fil-A like normal for my meal and I realized today that they were a little bit more busier not a problem I sat in line about 20 minutes during this time it also was about closer to lunch transition to the lunch menu so when I finally did receive my food I was not happy with the quality of the biscuit so I asked the worker to give me another one please she let me know her manager said that they don't have any more biscuits so after waiting 25 minutes in the line she offered me a lunch menu items but I was vegetarian so that wouldn't not work. The next best option was to come back tomorrow & get better biscuits from the manger. I wasnt not happy or pleased. read more

Chick-fil-A - Buttered Biscuit - Fast Food Near Me - Carrollton, Georgia

I went to CFA this morning as I do every morning (and also lunch) didn't expect to receive a moldy muffin egg white grilled. Not only that it's like every time I order I either have the wrong item , or something wasn't made correctly , like they just don't care anymore and it breaks my heart cause as a former employee I know the standards and it seems to me like they are just slapping it together without a quality check. I only eat this place because it's the only place that has/had standards. read more

I have loved this Chick-fil-A for years, but recently they have been jipping everyone on the fries. I know it's silly to say, but they literally don't even fill them up halfway anymore. This has happened probably the past 5 times at least. You'd have to get a large to even get what a small SHOULD be. It's just annoying and would appreciate if they would fix this! read more

Chick-fil-A - ows a person holding a container of fries - Fast Food Near Me - Carrollton, Georgia

Food terribly undercooked and no It wasn't just this first time , I went 3 times back to back and every single time my chicken was under cooked . read more

It's what you expect from Chickfila: great food, great service, and a clean restaurant. The only con I can say here is the women's restroom is small, and the changing table is literally on the wall as you walk in the door. Everyone who opened the door while I was changing my daughter had to scoot around us to even get in. read more

I have gone here about once a week for the last several years. Over the past 8 months or so about 90% of the time my order is wrong, missing something or not correct for some reason. This is true whether I use the drive through or app for curbside pickup. It is frustrating to have to open every box to check my meal each time I go. It seems to be mostly people not taking the time to listen or look at an order. I don't know if they are so busy they have lost that extra touch that chick-fil-a usually is k own for but this location unfortunately has now lost my business. I will still visit chick-fil-a but will go out of my way to avoid this location. read more

First time I have eaten a grilled chicken sansdwich in quite some time. The sandwich would have been fine except for the fact that the grill had not been scraped or cleaned probably all evening. The grill marked meat was full of black gunk from the grill on both sides. I wish that I had taken a picture of the burnt grill residue on the sandwiches that my wife and I had. It was like burnt charcoal from cooking on an open grill. The recessed areas were completely full of burnings from the grill. I do not think that I will be returning to this location for another disappointing result. Open your grilled sandwich and you will see what I am speaking of. I believe you will have the same opinion. Gerald G read more

Have tried going to this location multiple times. Every time the food is cold, I used to work for CFA so I know how easy it is to keep food in temperature. And when you go multiple times without the cheese on your biscuit/sandwich not even warming up a little bit, you know what's wrong. read more

David runs a top notch restaurant and this Chick-Fil-A has consistently been one of the top performers in Georgia. Clean, roomy dining, sharp employees and great food make this quick service restaurant a family favorite! Now, if they'd just move that cramped indoor playground somewhere else. :o) read more

Chick-fil-A - Chick-Fil-A Carrollton, GA - Fast Food Near Me - Carrollton, Georgia

Waiting in line with 10 cars in front of me and they bring my sandwich to the car. Stuck in the lane for 15 minutes. Thank you David for a cold sandwich and a watery Diet Coke. read more

food was good as expected, but it took forever in the drive thru line because they only had one person taking cash. terrible drive thru service to say the least. read more

I love chick fil a with a passion. THE best fast food chain EVER. You can hate on this place all you want, but at the end of the day, you are still going to walk in there and buy something. I love their chicken so much. The best chicken to exist. I sound dramatic, but chick fil a is the best. Your money is going into the right place. What I'm trying to say is... go to your local cfa and buy something... it's very much worth it. read more

I love their new Mac and Cheese and any of their salads. We went threw the drive thru and like always made it through super quick. The staff was friendly and our food was fresh. read more

The greatest place on earth. They actually get my name right. Great good ol' southern people. The food is delicious, the cookies taste homemade. I used my calendar card as often as I could. Easy to order in person and online. Never once have our orders been wrong. I miss you! read more

I'm having breakfast at Chic fil a this morning! I've shortened the name to "Chick" because we go there pretty often. My boys love, love, love the chicken mini's which is a chicken nugget in a small, bite-sized honey roll (YUM!). I like the chicken biscuit with pepper jack cheese. The atmosphere is clean, positive and bright! The food is consistently good. The staff there have big smiles and really seem to love working there - which shows. My whole experience speaks to the local owner/operator, David Daniels and his management team. It also speaks to the company itself and it's leader, Dan Cathy who represents the company well. Along with being a great place to eat, their business is founded on Biblical values that they live out and stand upon. I totally respect that and it shows with how they treat each customer who comes through the door. My stomach is growling as I pen these words! :-) See you at Chick! read more

This location is the best fast food I have ever been! The food is always made fresh and the place is always so neat. But the reason why I am writing a review for a fast food chain is not the food, but the SERVICE! Their service is ridiculously amazing! The staff are always happy although they are busy. I have came here thousands of time and never had a single bad service. I always wondered if the staff here is getting paid with gold because they are just so nice, friendly, and wonderful! This is the best fast food location ever! Unlike other fast food restaurants, you can tell their workers are pissed off or unsatisfied, irritated, disgusted, underpaid, rude people. But not here. So, kudos to the management for keeping the staff so obviously happy. You can see it through their service! Once, they forgot to put lettuce and tomatoes on my sandwich, so I asked for it, and they totally gave me a new sandwich and told me to keep the other. Now, sometimes, restaurants will do this to be a jerk, but they were truly apologetic and all smiles when they did this. I was impressed, and yet embarrassed because all I wanted was lettuce and tomato on the side, and they totally went above my expectations. The only thing that is keeping me from giving this place a 5 star is the fact that it is a fast food chain, and also, it is located by a high school so the kids come here all the time and they can tend to be loud and rowdy. But other than that, congrats chick-fil-A ! awesome service and you guys definitely set the bar high for other fast food place :) read more

i always eat chick fil a but this last time i had it , it was disgusting . i had an chicken biscuit and a small fruit punch . and i smelt my food and it smelt like cigarette's and even tasted like it . read more

Amazing restaurant. Clean and always that Chick-Fil-A friendliness. Probably the highlight of this city. Other restaurants around here should take notes. read more

i ordered online and got a chicken biscuit meal with cheese and drink. i got the food and got all the way to school, just to find out i got someone else food. i'm very disappointed.This is like the 4th time this has happened. read more

Part of what made this particular location great was was the friendly deminor of the all the staff and their strides for diversity in their hiring along with the efficacy of their service and the food was great. I am not sure what this NEGATIVE change is but the women outside are very rude now and gross. One girl is coughing in her hand and taking people's cards...They get attitudes when you ask to see the menu (even though it's right in their hand..), they get attitudes if you're taking too long to order one girl started tapping her foot on an older woman's car tire. Also the woman in front of me took up a bunch of time because one of the girls decided to drop the food in her car window. Not hand it to her literally drop it in the car.... I am not sure what happened there but seriously get it together. I normally tip the people taking the orders and delivering my order to the car but nah. I'll keep that $5 and give it to some kid in Kroger or use it to gift a Starbucks gift card to someone else. I am sure I'll be going to the other location now at least they'll let customers see menus to order from. read more

Have you ever tried to put sugar and cream in your coffee while driving down the road? Why wouldn't they prepare the coffee as ordered? Also nothing to stir coffee. No napkins to clean up mess and fingers after eating hash browns. read more

Sat in the line for 15mins just too get my order taken,dude started a whole conversation with the person in front of me and it really bugged me cause i had somewhere to be,probably not coming back at all.people not moving forward in line and workers dont say nun about it. read more

I have went here twice and it seems as if they are in such a rush to get customers out they do not listen. It's really disappointing when you order things and pay EXTRA for it and then you don't get what you ordered. Maybe slow down a little bit. read more

Been very disappointed lately. I went last week and got a sandwich and it had hair in it and I just left there today and came home with a spicy chicken sandwich when i order a regular. It doesn't even say spicy on the label either. Not happy at all read more

This by far the smoothest running, most efficient Chick Fil A I've been to. They're incredibly fast, which makes coming here to grab a quick bite between classes easy and stress-free! read more

I absolutely love the restaurant, and my consistent orders of chicken sandwiches and chicken nuggets throughout the week validate the statement. I am appreciative of the business' protocol during these uncomfortable times. In addition, I am appreciative of the unwavering/superb customer service and high quality products. Your service does not go unnoticed. read more

So I'm rating 5 stars.... even though something went wrong. Why? Because though a mistake was made which honestly started with an error on my part, Chick Fil A owned up to their portion of the mistake a thousand times over! Though I had to wait a bit longer than usual, they rebagged my food and refunded my purchase and points. It's stuff like this that keeps people coming back again and again. Instead of stressing a couple lost dollars, they chose to value the customer instead... I appreciate this. And it's why I wilk be back at Chick Fil A probably tomorrow... and many more times after that. I am a red member and CFA is a regular in our home.... and moments like this solidify why. It's not just the food that's excellent, it's the service too. VERY good management. Thanks CFA for always going above and beyond! read more

the last few times i have came to this chick fil a, my fries were over cooked. like really hard to eat. my chicken sandwich bread was soggy and soft. i have gotten the chicken mini meal and the chicken nuggets weren't even in the bread they were thrown on top of the bread so i basically had to make my own. also a few times a few things were missing from my order. read more