This is the most horrible thing I have heard from a medical facility. I told her my son is a new…read morepatient and we need to get him today as he is sick. The lady says She has no availability for a new patient. Talk about care or empathy...!!! Medical practice has become inhumane...

I took my granddaughter in for a follow up appointment after a weekend stop at Care Now. We checked…read morein at the desk with a friendly lady and before we could even get a good look at the fish swimming around in the fish tank in the lobby, we were called back to the lion room. There is a really cute jungle theme here! I thought the Dr was very friendly and thorough. My granddaughter felt completely at ease with her. We talked about allergies and I learned something new today - the correct way to use Flonase! A prescription was sent to the pharmacy via her iPad and off we went. On the way out, there is a sticker station where the kiddos can choose a sticker, so that was the big decision of the hour. Insurance was billed so I didn't need to make a payment at the visit. I thought the practice was efficient, caring and professional.

I absolutely love Dr Hogan and Dr Chuong. They're very caring and compassionate doctors and my…read morekiddos loves them too. Staff here are all very attentive and care driven. Nurses are almost always warm and seem pleased to help out. MA's are interactive and listen well. Front end staff is almost always the same people you'll always see so it's great that they're friendly and helpful. Overall the office is well managed and I appreciate that. As a parent of a young toddler it's important for me to be able to be seen in a timely manner and they always are able to fit us in. New patient appts take a while so if you are expecting and need a fantastic Ped I highly recommend booking an appt at around the expected due date for Dr. Hogan. Dr. Chuong has been taking on all sick cases while she's out on mat-leave and Dr. Hogan has a fill in doc she trained for her clients. I haven't seen that doctor as I elected to only see her to minimize my child's interactions with additional medical staff (unless emergent) but I looked at her reviews and they're all stellar. Point is, nobody here is under qualified. They'll take great care of your littles and offer no additional stress to your already heavy load as a parent. No mom shaming, no unsolicited advice, just quality, competent care with a warm smile. I'm kind of shocked this hasn't received other reviews on Yelp so as an elite I feel it's my duty to let you all know how amazing they are. Hopefully I'll still be able to schedule with them after you all book your appts lol. Hope this review helps out!

From the owner: Cook Children's Pediatrics Prosper Trail is here to help you with well-child visits, vaccines,…read moreillnesses, behavior problems, learning disorders or answer questions all parents have. If your child has a chronic illness, we're here to provide you with a medical home and make sure he or she gets the care they need.

Dr. Bindu is one of the best pediatricians we have ever visited…read more She is very thorough in explaining the issues without rushing. We moved from Michigan to Texas recently and thank God we found the best pediatrician here. My son 13+ really liked her. Highly recommend Dr. Bindu!!

very nice environment. really quick. I must say she and her team is awesome…read more she goes step by step and explain the conditions and process based on that. with other Dr it always takes 2 hours or more but here WOW , it only takes about 30 to 40 min which is in and out . I loved it . I will definitely recommend to my friends and family!!!

This place is absolutely amazing! We have been looking for this type of Pediatrician for a very…read morelong time. As soon as we walked in, we felt at home. Every individual staff member is absolutely amazing; seriously just the most friendly, warm, and fun people. And the care is top notch. We know that our baby is receiving the most holistic care here and that, by and far, the staff has our baby's best interests at heart. Finally, the best review comes from our little girl! Though she is just a toddler, she absolutely fell in love with the staff. She is naturally a very happy and loving baby, but it was evident that she sensed something extra with this staff. She was talkative, gave hugs, put on a little show, and was just very interactive with everyone. She is typically a little reserved in a medical setting, sometimes even cries, which is perfectly understood. But not here! She immediately fell in love with all the staff...and I think the feeling was mutual! Thank you for taking such great care of our precious little princess!

We've loved NCP since we started going in 2022 with my oldest. We drive over an hour because it's…read morealways worth it! The entire staff is so kind and helpful and welcoming.

Review is based on communication and billing department which is pretty awful. Impossible to get…read moreanyone to call back, on the phone, answer questions. Do not recommend.

The doctors are great but unfortunately the follow through by the staff after an appointment and no…read morecallbacks to messages left is too much to deal with. Prescriptions are rarely ever sent to the pharmacy after an appointment. I can call multiple times and the nurse will say things like well you could just get something over-the-counter in place of what the doctor prescribed because she doesn't want to figure out what the doctor prescribed.

I called 11/18 to schedule an appointment for my son 11/20 and specifically stated it was a…read morewellness check in order for him to be enrolled into daycare . Since being with you guys I made sure my MIL was listed as a person whom can take him as I work throughout the week . A staff member informed me that was incorrect in the rudest most unwelcoming way . She then stated I would have to send an email . I said ok and the call ended . Not even 2 minutes from then she calls me back from the office phone to say never mind she found it and hung up . Once I spoke with my MIL after the visit she informed me he was denied the physical WHICH IS THE WHOLE REASON I MADE THE APPOINTMENT. She had the doctor sign off on my paperwork stating they provided the shot records - THEY DID NOT - also signed off on him receiving a physical examination- HE DID NOT . I am very unhappy with the customer care that is being provided and I would like to know how ya'll plan on rectifying it . As parents - when we make an appointment and inconvenience someone to assist us with taking our child to said visit WE EXPECT THE SERVICE TO BE COMPLETED REGARDLESS OF HOW BAD THE STAFFS DAY IS GOING .

Dr. Vangala is great! He has been very good with my son and I wouldn't want any other pediatrician…read morefor his care. He is a very smart doctor who knows his stuff. Highly recommend

We love Centennial Pediatrics. Dr Chad Smith is awesome. He always takes time to listen to my…read moreconcerns. We never feel rushed and I feel like he really cares about my son. This was my sons first pediatrician and we really enjoy this office. They have flexible scheduling and have ALWAYS been able to get us in for same day sick visits. They're also open on Saturday's. Billing department is so friendly and will happily explain your bill and even has worked out a payment plan with me in the past. The nurses don't make you wait in the waiting room for more than maybe two minutes; they're very quick to get you in a room. There's never much of a wait for the doctor either- maybe 5-7 minutes. Everyone is always friendly and happy & they welcome you in when you come in. I also like how they ask "can he have an L-O-L-L-I-P-O-P?" (They spell it out) so my kid doesn't know what they're asking and I can say no and he doesn't know what he missed. LOL. It's really so many small things about this office that make it great. I'm not sure what the bad reviews are for other than it seems other reviewers don't like the policy of having to fax over vaccine records, growth checks, and dr notes. This is all pretty standard since if you're transferring your child's care, a new doctor NEEDS to see how your child has done in the past to best see how they are doing in the current moment & in the years moving forward. It seems unfair to me that people would give this place a low rating because they don't like the policy, but to each his own.

Now that Children's Health owns Centennial Pediatric they charge by the minute. Took my child in…read morefor a sick visit and paid in full before leaving. I received another bill and when I called to ask why the extra charge I was told even though they charged me for a 20min visit I was actually in the office for 30min. I wanted to laugh. I've been going to this office for 12yrs.........no more, it's ridiculous!!! What doctor office charges by the minute??

New to the area. Dr. Hogan has been helpful in treating our daughters. We can get in quickly for…read moresick appointments and Dr. Hogan takes her time with her care.

We loved Dr. Hogan and miss her dearly. Shame on the new management of Children's Health for…read moreshutting down her location.

The front desk and the doctors are all very welcoming and accommodating. The check in process was…read moreseamless as well.

Dr. Sree is amazing. I am so happy that my boys had the opportunity to see her for many years. My…read morechildren always felt comfortable and were excited to see her. She truly is magical with the children. A huge thank you to Dr. Sree for taking such good care of my boys. Deana William Nolan

I love the doctors here but the staff I'm a little uneasy on. I think more communication would be…read moregood. The care is amazing do I won't go anywhere else.

Love the staff! I bring my boys here and they're always excited to come even when they're sick. The…read moremedical assistants are nice and front office is always friendly and helpful. The quality of care you get with the provider Ghada elhaj is excellent. She is thorough and detailed when explaining things to me as a parent. She always makes sure to provide the best care! She has helped me with documentation for school. Rooms are clean and the staff are always welcoming!