The doctor is consistently late for appointments. We even scheduled a first appt of the day and…read morethe doctor was quite late. Also, I did not feel that their approach to evaluating my kid's development was effective at all and when I asked questions about vaccines, I felt the conversation got unnecessarily tense.

Requires all children be up to date on vaccinations. Loved our NP there, sad to get kicked out…read moreafter 15 years.

Now that Children's Health owns Centennial Pediatric they charge by the minute. Took my child in…read morefor a sick visit and paid in full before leaving. I received another bill and when I called to ask why the extra charge I was told even though they charged me for a 20min visit I was actually in the office for 30min. I wanted to laugh. I've been going to this office for 12yrs.........no more, it's ridiculous!!! What doctor office charges by the minute??

My son has been seeing this doctor for years, however there is always trouble when trying to get…read morehis asthma medicine refilled. He has had asthma all his life, and while on his control inhaler he is just fine. Well when we run out, there is a constant battle with them to get it refilled because they want to "see him" and evaluate him because he's wheezing.. he is wheezing because he is out of his control inhaler. If we can keep the prescription that keeps his asthma under control he won't wheeze.... Is it a money grab? Believe me I run across town ALL the time to take him to the doctors when he needs it. But bringing him to check the wheeze, when the wheeze is because of being out of the control inhaler... just doesn't make sense.

I took my granddaughter in for a follow up appointment after a weekend stop at Care Now. We checked…read morein at the desk with a friendly lady and before we could even get a good look at the fish swimming around in the fish tank in the lobby, we were called back to the lion room. There is a really cute jungle theme here! I thought the Dr was very friendly and thorough. My granddaughter felt completely at ease with her. We talked about allergies and I learned something new today - the correct way to use Flonase! A prescription was sent to the pharmacy via her iPad and off we went. On the way out, there is a sticker station where the kiddos can choose a sticker, so that was the big decision of the hour. Insurance was billed so I didn't need to make a payment at the visit. I thought the practice was efficient, caring and professional.

This is the most horrible thing I have heard from a medical facility. I told her my son is a new…read morepatient and we need to get him today as he is sick. The lady says She has no availability for a new patient. Talk about care or empathy...!!! Medical practice has become inhumane...

I seriously want to hug everyone who works here. I came in with some of the worst pain I've ever…read moreexperienced- and as someone with a very high pain tolerance that says a lot. I was so bad I was in tears- Dr Thomas and Alondria were so kind, patient and caring with me. They were making me laugh and taking my mind off how bad I was feeling. Even a few Hours later I called to clarify some instructions on the medication and the front desk girl was amazing as well!! This staff deserves all the stars. Thank you thank you!

Wish I remembered everyone's names but everyone here is SO sweet & friendly!! I had to get a toe…read morenail painfully removed & they were so caring & helpful & made me feel so much better about the situation. 10/10.

Amazing service and pricing. They don't charge you an arm and a leg like other urgent cares. They…read moreactually care to help people who need it. Brought my son and he had an abscess they charged him less than $500 self pay. Doctors are amazing and know what they're doing. Treated him and gave him antibiotics. Highly recommend to anyone needing urgent care services.

Was amazing service and experience overall, very kind and sweet care when it came to explaining…read moreeverything and being understanding, very helpful and had get care with my comfort ability and keeping me in the loop of everything with my case. Definitely recommend

I was so impressed with the quality of care we received from Dr. Piga! We felt like she really…read morelistened to our us and was willing to take the necessary steps to help our daughter. Highly recommended!

I try to be fair…read more First, there are 2 doctors, Naomi Piga who's the pediactrician. 5-stars. Great with kids. The good reviews below seem to refer to her. The 2nd doctor is Dr Jonathan Piga the internist. One-star. Went to him years ago for annual checkup. Of course we took blood test, when he found out that I had high cholesterol, he charged me a sick visit fee, which I wasn't expecting. I was expecting the annual check-up fee to be 100% covered by insurance. But he charged me for sick visit, and charged insurance for annual check. Then, he diagnosed me with a thyroid disease called Hashimoto (which is a thyroid issue), making me worried sick. I had to get second and third opinions with endocrinologists. In the end, I endured more tests and spent money and time going to get 2nd and 3rd opinions. They said I was fine. Due to his misdiagnosis, I had to spend couple hundred bucks extra, was worried and spent precious time finding other doctors.

I love, love, love this practice! We've been going here for almost 4 years now, and even though…read moreI've moved about 40 minutes away, I still bring my son here to see Dr. Schroeder. She is amazing! Our appointments never feel rushed, she answers all of my questions and investigates any concerns that I have, and she's very thorough. I love that if I want to get my son checked out...even if I suspect that it's just a virus...they make it easy! Best Nest has a great nurse line that will call you back during the work day if you have questions, and there is also an after-hours nurse line that I've utilized a few times. The entire staff has been incredibly kind and helpful throughout the last 4 years. Overall, I can't say enough amazing things about this practice, and specifically Dr. Schroeder!

This practice's treatment of me is HORRIBLE! I left another pediatrician who got overly involved in…read morepersonal matters. When I left, I spoke to the front office, explaining things at a high level, and asked that patterns not repeat... WELL, they are. Long story short, I left an abusive relationship a week after giving birth. At the same time, I developed sever postpartum depression. Because of this, I have been severely judged and mistreated for getting sick beyond my control in the court system, which has extended down to this practice. Beyond the initial switch, I never brought up details of my divorce or abusive ex husband. He is truly a narcissist and makes it his mission to shine me in the most terrible light. He literally visits each caregiver's office, showing them the divorce papers and spins his version of the story, which is not true. After the initial switch to this practice, we started out well, but all of a sudden, this practice made me sign a form saying I would not involve them. I never shared any detail with them, yet had to sign this form. What did my ex tell them? Since then, I have said nothing, yet it seems they allow my ex to share every detail and complicate every situation, and they allow him to! Recently, I have had complications signing in to the patient portal and getting the true care my child deserves. Three weeks ago, they sent over two prescriptions, not considering implications of insurance. As a result, one prescription was discounted and filled on time. The other was severely delayed and the pharmacy attempted to charge full price. My ex refused to share the prescription with me. When I brought this to the clinic's attention, they said "hey! We don't do this he said she said stuff." That was not my intent, I simply gave them the facts in an attempt to get an alternate prescription filled to treat my child. I took my child there again after developing a severe diaper rash after a long weekend not in my care. As a result, a prescription was sent to pharmacy. I asked for two half prescriptions to share between households. Suddenly, a comment of insurance being finicky with two prescriptions was made. What changed between this visit and the one three weeks ago? Rather than keeping the best interest of a child in this situation, they choose the path of least resistance. This approach then leaves the burden on me to address and correct. Ultimately, BestNest is looking out for their best interest, not the child, and not the parent trying to do the right thing. My child's care is being neglected, my mistreatment continues and is further propagated by this practice, and I can't seem to do anything about it. As the guarantor, I REALLY want to move to a more trusting pediatrician, but I feel like with my ex's behavior, patterns will repeat. Hopefully by sticking it out, their eyes will be opened.

Poor customer service. Poor care, did not consult the primary custodial parent. I had no idea my…read moreson was going to get 3 shots. Consistently poor communication and low quality service.

Hey y'all, so let me just say I have being going to Centennial Pediatrics since we moved to Texas…read more Dr. Letz is really great. But the Nurse/Ma line in Prosper, one of the young lady told me to call Cps on my child, not knowing that was the number.This call took place at the MA/Nurses line in Prosper .. Someone who answered the phone that was highly unprofessional... she even went as far as discussing my questions with her peers while over the phone...Another young lady even gave me a diagnosis for him...Another young lady even asked questions like she was a counselor before consulting the doctor..I wouldn't not recommend calling the nurse line or the MA line... They are very unprofessional, lacking communication, immature little girls, with no knowledge what's so ever... I would suggest when dealing with children try to be more sensitive about answering phones calls.... This call was the most unprofessional thing I ever dealt with... I felt accused, hurt, they even questioned my husband, he also felt accused... These young ladies needs to know more about HIPPA LAW. And the privacy of a patient rights....And I will be moving my sons Records ASap... They had no right.... Stop assuming things.... The HIPAA Privacy Rule establishes national standards to protect individuals' medical records and other individually identifiable health information (collectively defined as "protected health information") and applies to health plans, health care clearinghouses, and those health care providers that conduct certain ...