I received my dentures this afternoon. It has taken a while because I had to have oral surgery for…read moreimplants, healing then I did not have a ride. (It is a two hour ride on the bus). So this young lady comes bouncing in the room and informs me I bad to pay $1,000 before they move forward. That is some that I should have been told in January not the day of. Fortunately I did have cash with me, but that is a lot of money and I did not have an opportunity to save it up. I really like my dentist because she is very good and concerned about patient comfort and information, but not sure I will go back because of the distance. I will see if a dental office can provide the hardware that I may need replaced in the future at a reasonable cost. Because they seemed to think it was funny that I told them it was terrible to spring something like this on the day with no prior notice. How funny is it that you have now lost referrals and possible a patient?

Tooth Polish- I recently went in for a tooth polishing. My wife referred me to Jose Perez as he had…read moregiven her a teeth whitening 7 months ago. He did a great job servicing my wife and he also did and EXCELLENT JOB with my Polishing, The staff was amazingly courteous and very friendly. I will be going back in 2 week for a Teeth Whitening and I will be soliciting Mr. Jose Perez to perform this Service. My experience at Kashi Dental was one of GRATITUDE and APPRECIATION. I HIGHLY RECOMMEND this Dental Office if you are seeking Proficient Services as well EXTRAORDINARY Courtesy from ALL Staff members. Derrik K. Roberts

I have been a Comfort Dental patient for the past 15 years. Service has always been above average…read more Today's visit was totally the opposite. Cynthia Wang was rude, unprofessional, and totally disrespectful. I respectfully request a meeting with someone in a managerial position, so I can formally present a complaint against said individual. Carlos T.

When Dr. Thad was the primary dentist his professionalism was exceptional he did my crown work and…read moreit lasted for 10 ten years. When I went back Dr. Thad was no longer at this office. Dr. Wang I found her professional practice unremarkable. It's been nearly a year now for my crown replacement and because her initial work did not last for a month, ultimately ended up having an implant done which was more expensive and It seemed at times like she did not have the necessary experience plus she doesn't listen very well terrible patient side manner. I wish I had all the info beforehand choosing this office. Dr. Broderick was fine for the extraction. I would not recommend this location for crown /implant work.

I was seen in Oct 2024 and pre-paid for services I ended up not getting done. I explained that I am…read moreundergoing chemo (stage 3 breast cancer) and was not able to move forward and requested a refund. It is Jan 2025 and they still have not refunded!!! Every time I go in I'm told the Dr. has not been able to write a check. Unethical and SO unprofessional!!!!!

All the work this dentist did on my teeth had to be fixed by another dentist. Don't do the Mimi…read moreInplants they drill into bone which eventually becomes infected. This dentist is only trying to become rich from you.

If I can give this place 0 stars I would. The administration is horrible and unethical as they do…read morenot follow up with resolving accounts. They do not refund the money you've paid in overpayments. They screen calls and never answer emails. 3 years! I'm going to file a BBB complaint and filing one with the IRS as this seems to be a common problem.

The dentist is ok, he did his job as expected. The major problem is with the administration people…read more First off it's started with that tue dentist said i had ONE tooth need to have fillings done he even showed me which one was, when it was time to set an appointment for them the lady in front told me that i had 7 teeth needs to be filled, after we tried to tell her that the dentist said it's was only ONE she said he computer says they were SEVEN. My wife just went ahead and paid in advance for the appointment, this is where we made a huge mistake. I cancelled the appointment because being told ONE tooth needed work but we have to pay for SEVEN, that's was a big no, so almost six weeks later after canceling my appointment they wouldn't issue a refund, i called 9 times during those 6 weeks, all i got was " will call you back" or " the lady that does the refund is too busy", SIX WEEKS still waiting.When they say they will call back for whatever reason they won't. I will never go back or advise to do so, again dentist is good but most staff is horrible .

They did a good job on me today! The staff is very friendly I had Dominique greet me and go over…read morethe procedure I was getting today and answered any questions before the dentist came to see me ! Didn't wait too long either it was quick but got everything I needed today done and no complaints.

Front staff was very friendly.. Dominique the assistant was very patient taking my child's X-ray…read moreand Dr Cortez did an amazing job at explaining my child's treatment

This place was nice when I first started coming here but had since gone downhill. Coffee, water,…read moreother drinks (even wine!), snacks, free teeth whitening and a hygienist to clean your teeth. Now, no refreshments (not that it's a big deal but this was on the promo they had to lure people in), I have to argue about getting my whitening because the staff (always new people when I come in) doesn't know anything about it, no hygienist so the actual dentist cleans your teeth but it is very rushed since they are in a hurry, I have to argue about giving me fluoride and they are never even there at the actual location. You call a general number off site for help, not even the physical location of the business. Also, had 3 different dentists the whole time I've been coming here. The constant turnover of staff, loss of amenities and disorganization made me go somewhere else. And don't bother reading the store hours on the door, they aren't correct. It says walkins are welcome Monday - Friday 10-5 but here I am on a Monday at 11:30 and they are closed. I called the generic number and they said they'd only see walkins if they have an appointment.....um.....what?!?!?

If I could give no stars I absolutely would. I don't know how this is even open. The minute you…read moreenter the office the overwhelming stench of cheap Chinese food from the place next door hits you in the face. They usher you back, so some X-rays and you are out of there in 10 mins with a referral to an oral surgeon. Lucky for me, as the receptionist handed me the referral page she filled out with my date of birth, and other info she assured me they took my insurance. So after waiting a week for my antibiotic prescription to be called in, and still not receiving a call back I called them, they were closed on a random Tuesday, finally got my prescription called in two days later. Then the best part, when calling the oral surgeon to schedule they told me they only accept patients under 20 and that it has been their policy and she wasn't sure why they would have referred me, as I am 30. This was over a month ago, I still have never received a call back for a new referral, and everytime I try and stop in the office is closed randomly throughout the week. They have zero patient care, but I guarantee they already claimed my visit with my insurance to get paid. Smh go anywhere else. Update: never heard back from them after leaving 10+ messages. Awful patient care

As soon as you walk in this office someone is paying attention to you! They take your name you sit…read morein a well manicured waiting area. They dont have TV's in the waiting room because you DON'T wait long at all. Hygienist or assistant comes to get you and you feel like everything is about you. The Dr's are fantastic and very competent! This is an all around fantastic establishment! Kudos to you all!

I have been coming to Olympia Hills Family Dental for a few years now and the staff is always so…read morefriendly, they are very prompt with appointment times, the dentists are gentle and understanding, and also extremely friendly. I highly recommend them if you're in the market for a dentist!!

Antibiotics and steroids on board. Finally getting relief and moving in the right direction…read more Grateful

Unfortunately, my experience here was disappointing. While the dentist was professional, the front…read moredesk staff and hygienist were surprisingly rude and dismissive. I felt uncomfortable from the moment I walked in. Communication was poor, and basic courtesy seemed to be lacking. It's important to feel respected and cared for--especially in a healthcare setting--and sadly, that wasn't the case here. I hope they take the opportunity to improve their patient experience moving forward. Again this was staff issue not dentist issue....but going to the dentist requires staff.

Equipment was uptodate and state of the art, staff was friendly efficient and professional,…read morecleaning was thorough and gentle (enough) and they didn't try to sell me a bunch of stuff I didn't need.

The manager Rosanna, it's very unprofessional. They misplaced a document and never apologised after…read morefinding it in their system. She is rude and aggressive. Definitely, she should not be working in customer service with people. I have never met such an angry person like her

Our entire family, myself, husband, son, daughter-in-law enjoy and have benefitted from the…read moreexcellent work done by this husband and wife team of dentists. Everyone there is relaxed, polite, pleasant and will help the patient with any anxiety, etc. We recommend them without any reservations. My husband and I can't continue with Dual Arc Dental because they no longer submit the full bill to the insurance company and after that amount is paid the patient pays the balance. Sometimes we cannot afford to pay up front so we located another practice recommended by a friend which will submit the bill to our insurance and allow us to pay the balance. We understand that Dual Arc made a business decision and we wish them the best. Try them and you will be impressed with the high level of dental help.

As always, my appointment follow through with professional staff that are kind and respectful I…read morewas in and out for a tooth pool and didn't feel any pain. They explained step-by-step what they were going to do in a carrying way I've been seeing them for the past seven years, maybe even longer and travel but maybe 20 miles I highly recommend Dual Art Dental