We used this company in July of 2026 and they were great. We had been smelling a slight gas smell…read morein our garage for a number of months. The smell was not consistent. It only occurred when the weather was hot. Basically, only summer afternoons. We had PG&E come out repeatedly and they could not find the source. We spoke with plumbers and other heater repair companies. All of them told us that it was not our heater; that we were wrong about the inconsistency of the smell. That gas leaks are only consistent and would not happen only when it was hot. We were told that we must be wrong. We felt like we were going crazy. Until we called Bay Area Water Heaters and Dave came out (with a whole crew). He took the time to inspect our heater and said yes, this slight gas smell on hot days is something he had heard of. It was likely due to an old valve within the control panel. He walked us through our options but ultimately suggested replacing the entire heater. His team was able to do the job right then and there and at a reasonable rate. It was completed within the hour. And sure enough, no more gas smell in our garage. Dave and his team were amazing and incredibly professional. We will be using this company again.

The owner, Chris, showed a complete inability to control his emotions and yelled at me over the…read morephone during a routine customer service call. I had scheduled a service appointment and needed to cancel. I understand that cancellations impact a schedule, so I remained completely calm and polite throughout the conversation and paid their full cancellation fee immediately without hesitation or dispute. Despite complying with their policy right away, the owner became hostile. He lost his temper, raised his voice, and berated me for how much the cancellation hurt his business. A cancellation fee is meant to cover lost time--it is not a license to yell at and lecture paying customers who are speaking respectfully. Handling ordinary business interactions with this level of aggression and emotional volatility is completely unacceptable. I would strongly advise against dealing with an owner who treats customers this way.

Water heater broke down couldn't figure out what it was. So called this plumbing company and the…read morerepresentative told me that they would send out a technician the next day.. I would've thought that it would be at least coast 3k to $5k to replace the water heater. Technicians came out took a look at it and told me it was under warranty fix the pilot light some pipes that needed to be replaced and only cost under $400. These guys are amazing. Told me the truth about the water heater under warranty plus fixed and replaced some pipes that needed it. I would definitely recommend boudreau plumbing company to any of my family members and friends.

I had a very disappointing experience with Bayshore Plumbers. I had an issue with my electric heat…read morepump water heater as the temperature sensors were off (faulty/failed thermostat). They promised "complimentary consultations" and a "free estimate." I cleared my calendar to set up time but, on the morning of the appointment, I got a call from Jon saying that to just figure out what was wrong to be able to provide an estimate would be $685. There was no new information I had provided that made the estimate go from "free" to this price. For what it's worth, the cost to actually fix the unit (I hired someone else) including two visits was substantially less than this quoted prices. I would avoid Bayshore Plubmers.

Adrian was friendly, careful, efficient, and explained clearly what was needed. He left the area…read morenicer than he found it and made sure everything worked better than it ever had before. Highly recommend!

We had Giovani come out to our house and he was great from start to finish. He was very…read moreprofessional, showed up ready to work, and knew what he was doing. The work was done right and the quality was solid. He was easy to work with and took the time to make sure everything was taken care of. I'd happily hire EJ Home Services again and recommend them to anyone looking for someone dependable. Five stars.

Today we had a service call from Handy Plumbing Man. The technicians were Patricio Lozano and…read moreBrayen Duenas. They were both very professional, courteous and honest. I have used this company in the past for my plumbing needs and would highly recommend them

PROS: Online scheduling for emergency clog w follow up…read moretexts. Clog taken care of + 130 feet of degraded main sewer pipes brush coated. Was it expensive, yes. Was it worth but we paid for it, yes!. Homeowners have to understand that we pay for deferred maintenance and it's always a "surprise.". Employees who did not speak English were easy to communicate with via translation apps. - CONS: Sewer technicians managed to splatter cement water all over the plants that frame the driveway, and the slate stone walkway. - Follow up in order to get the 15 year warranty was deplorable! We need a fully-executed estimate or double-signed invoice, in order to transfer the warranty to the new homeowner. . I have emailed the company multiple times.... No response.

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

Victor and his father Victor were excellent...they did a great job replacing my old sink, faucet…read moreand garbage disposal with the brand new sink, faucet and garbage disposal that I picked out myself. They were on time, professional and great guys. I give them 5 STARS with regards to their workmanship and would recommend them to anyone looking for great plumbing service at a fair/reasonable price...I highly recommend them.

I couldn't be happier with the service I received! From start to finish, the entire experience was…read moresmooth, professional, and stress-free. Alex arrived right on time, quickly diagnosed the issue, and explained everything clearly before getting to work. The repair itself was done efficiently and with great attention to detail, and it's obvious they take pride in doing the job right the first time. They also made sure everything was clean and tidy before leaving, which I really appreciated. What really stood out was the honesty and transparency--no surprise charges, just fair pricing for high-quality work. It's not always easy to find reliable service like this, but they definitely exceeded my expectations. I highly recommend them to anyone in need of plumbing services and will absolutely call them again in the future!

We just had a water Heater replacement. This is the second time we've used this company…read more Just like the first time they are professionals. Courteous, on time and knowledgeable. We highly recommend.

Customer Service: 5-Stars Inspection and Knowledge: 5-Stars…read moreProfessionalism and Punctuality: 5 Stars Overall Rating: 5-Stars Payless Water Heaters & Plumbing provided stellar service and replacement of our 16 year-old water heater. We needed an urgent replacement of our gas water heater as we are expecting and hosting guests and needed hot water immediately. I called their customer service line to schedule an appointment and they were able to solve our problem right away. I called yesterday afternoon and Jessica was able to schedule an appointment for service first thing in the morning the next day. Luis B. arrived on time, was extremely professional and knowledgeable, and was able to diagnose the issue right away. After identifying the problem, I let him know we needed hot water as soon as possible for our guests we are hosting. He acknowledged my situation and confidently assured me that hot water would be restored. Luis B. walked me through the problem, provided solutions with great knowledge, and shared several options for replacement of the water heater. He gave me choices on how to move forward and was able to answer any questions I had about the packages they offer. Once I made my decision, he quickly went to work to replace our old unit. He was extremely professional, performed clean and precise work, was communicative throughout the whole process, and was very fast to solve our problem. Luis B. was in and out and completed the job within an hour and a half. Overall, from initial phone call to final completion of the water heater replacement, the service was amazing. The whole experience was professional, understanding, effortless, and true to expectations by completing the job within 18 hours of calling them. They provided an outstanding experience and service at a fair price and I would highly recommend Payless Water Heaters to everyone. See the work for yourself in the pictures. Thank you to Luis B. and the Payless Water Heaters team! JP

I'm buying my first house, and the inspection came back with a 14-year-old water heater and some…read morestaining on the wall underneath it. I sent Ivan a video, honestly expecting a quote and a pitch. He called me instead. He walked me through the whole video -- what I was looking at, how you tell ordinary staining apart from actual growth, what the age of the unit was telling us. Nobody else had bothered to explain any of it to me, including the people trying to charge me for it. Then he said the thing that made me trust him. If he swapped the heater out before the staining underneath got dealt with, I'd just be paying to have the same job done twice. He'd rather I handle that part first and bring him back after -- which meant less money for him today. He was also straight about which pieces weren't his trade instead of pretending he could cover everything. I'm new at all of this and completely clueless. I'm not handy, I ask a hundred questions, and I know how easy I'd be to take advantage of. Ivan was patient with every single one of them and sat there thinking through options with me that would've made him nothing. It's hard to find someone this genuine and this patient these days, and harder still in the trades. Someone who'll actively talk you out of spending money with him is rarer than that. If you're a first-time homeowner and nervous about getting taken for a ride, call Ivan. He's my plumber from here on.

Ivan is truly amazing. I've used his much needed services twice in the last twelve months. He's a…read morepro and a delight to work with. He's on call 24x7.

David came out within 12 hours of my calling about a potential leak, and he fixed the problem -…read morewhich turned out to be really difficult to diagnose and fix - all within one day. He did an excellent job and was really great to work with. Would highly recommend!

The greed is the word. Asked these folks to repair a leaking…read moreshower. 15 minute job. Unscrew one (1) bonnet cap, replace the cartridge, put the cap back on. They quoted $350. Makes it $1400 hourly rate for these guys. My lawyer isn't that greedy. Absolutely miserable experience. Zero stars.

My water heater from 2022 was having "issues" so I called David and he said he would be able to…read morestop by the following morning. After checking it out he confirmed that it needed to be replaced. Just 90 minutes later everything was done! He and his partner returned with a replacement water heater, installed it, and hauled away the old one. Thank goodness the old one was still covered by the manufacturer warranty thus I only had to pay for the labor. Super fast! Great work! Thanks David!

Outstanding Service! Went Above and Beyond!…read more I highly recommend these guys for their excellent service, professionalism, and dedication to making sure the job gets done right! Our water heater went down, and they came out the very next day and quickly repaired the thermostat. Unfortunately, we continued to experience some issues afterward, but they didn't leave us hanging. They came back, went above and beyond, and ultimately installed a brand-new water heater for us--even on a Sunday, which is a day they normally don't operate! The owner and his assistant were fantastic. They worked together as a team, were friendly and professional, and got the job done quickly and efficiently. What impressed me most was how thoroughly they checked everything to figure out why the hot water wasn't flowing properly throughout the house. They took the time to make sure the problem was resolved, checking all the fixtures and making sure hot water was running properly through all our sinks and other water outlets. It's not every day you find a company that genuinely cares about its customers, stands behind its work, and is willing to go the extra mile--even on a Sunday--to make sure your family has hot water again. Excellent customer service, great teamwork, fast response, and quality work! I truly appreciate everything they did for us. If you're looking for reliable water heater service from people who care about doing the job right, I highly recommend giving these guys a call. Thank you to the owner and his assistant for going above and beyond. You guys did an outstanding job! Five stars all the way!