Beyond thankful!…read more The heating dude is very responsive. When you call or text, if he doesn't reply within seconds, it's usually less than 30 minutes. He really is a hometown business. He's quick, helpful, and affordable.

I am sitting here in my home and the heat index is 108. For the first time in 14 years I am…read morecomfortable inside! Jake dug deep into a problem to make sure I got the most out of my new furnace/air combo and I couldn't be more appreciative. I couldn't recommend more

Grant Heating & Air was recommended to us many years ago by a friend who was in the construction…read morebusiness and had long experience with them. We have been very happy with Grant Heating & Air. We have their service contract & have been very satisfied with the semi-annual maintenance of our aging HVAC system. Last October they replaced our entire system with a 97% efficient furnace, air conditioner, & humidifier. I was extremely impressed with how Chris managed the design and installation of the new system. The new system was bigger & space was limited, but Chris custom fabricated parts so everything fit together perfectly. It's kind of crazy, but now when I walk into my utility room I take a second to admire Chris's work, it's part HVAC & part art. To top it all off Chris & his wife Megan are both very nice, honest, no drama, no BS, no lying & Cheating. The kind of people that my wife & I like to do business with. Jeff & Kathy Bryan

Megan and Chris were absolutely fabulous to work with. We originally called another company who…read morefailed to check the warranty on our furnace and tried to charge $1300 (we paid half before we got a recommendation to work with Chris!) for the same thing Chris fixed for $200-- this was for labor only, as Megan checked our warranty and realized the part is still covered! He was dependable, respectful, prompt and a pleasure to work with. Thank you for quickly bringing us back our heat in the most ethical and responsible way!

Charlie was great and informative and showed up same day. Changed the faulty part in 20 mins and…read moregave advice about how to extend the life of my furnace.

My furnace quit in the middle of a cold snap and I was out of town. They came, diagnosed the…read moreproblem, offered several options and I had a new furnace in a few days. Long story, but they also help identify the source of the problem and the cause. Friendly, courteous and professional.

Very helpful and prompt service. Their explanation of the fix was detailed and answered my…read morequestions. Plus flexible appointment scheduling, and more affordable than other estimates.

I gave them a five star rating just because I could not give them a six star rating Extremely happy…read morewith their professionalism and quality of work. Highest praise for Mark, the owner, Erik the head installer, and for Carter, Dan, Dillon, and Terri. Would highly recommend this company! Jim

Very quick to respond and very flexible with our schedule. Quick easy service that solved the…read moreproblem right away

Our furnace stopped putting out hot air on a day where the windchill was -14. Going into a weekend…read moreand not knowing what the issue was, we didn't feel like we could wait for our regular HVAC company to come out on a stand-by appointment. A friend of ours recommended Prior Lake Heating & Air Conditioning, and they came within three hours and had diagnosed and fixed the issue in another 15 minutes. Scott also spent time talking to us about potential issues we might run into with this furnace which was much appreciated. We aren't normally in their service area but they agreed to stop by since they were in the area and my cold toes and hands are grateful!

They installed a new boiler and water heater (one of those heated off the boiler) and did an…read moreawesome job. I had 3 bids and these guys are the only ones who did an analysis and who recommended a boiler quite a bit smaller than what they were replacing. It was installed last fall and did an amazing job keeping the house warm over the winter, and it did better than the old one with lots more BTUs. Their price was middle of the pack but they sold me on their effort and working with me to get it done how I wanted it. Very friendly and excellent work. And we also love the new water heater.

Excellent service from all staff. Thorough, informative, professional. I highly recommend them…read more The service tech used a video scope to examine the heat exchangers and then showed me the many cracks that would lead to carbon monoxide being released. I didn't have to rely on their say-so; the evidence was in right in front of me. They explained the issues with my old furnace and discussed options tailored to my house and needs. At no time did I feel pressured to buy an expensive new furnace; their service reps shared information and I made the decisions. The estimator discussed options and alternatives with me, giving me information to make the decision about which brand to replace my old one with. The cost was very reasonable, and their payment plan helpful.

Our dishwasher stopped working. I called yesterday afternoon and was able to get to get an…read moreappointment for this morning. Tim was very considerate and professional. He was here and gone within about a half hour. During that time he was able to diagnose, discuss it with us and repair the dishwasher. So thankful for his work! I would definitely recommend him and will request him again for any future services on our appliances.

Great appliance repair company! Tim showed up promptly and was able to diagnose my issue very…read morequickly. He was very knowledgeable, and he had the parts in his truck to fix the worn bearings in my dryer. I couldn't ask for anything more!!!

I got a brand new Ac unit and furnace and had nothing but problems since I had them put in I would…read morego some where else with my business about to ask for my money back and go else where for my ac and furnace not happy they been here 4 times to fix things don't sound new to me and every time they come something new breaks or something new is wrong

Our furnace went out yesterday on thanksgiving, so it was difficult to find someone the day after…read more I called air rite and spoke to the receptionist and she said she would pass along my info. Within 10 minutes I got a call from Brian. He was beyond helpful and went above and beyond in helping me. He told Me they were closed today, that he could come out tomorrow, and he asked me what the problem was. I told him what the issue was, and told him I have some knowledge as an electrician. We continued to talk about the issue. He walked me through where the problem most likely was, leading to a blown fuse. And sure enough with a new $6 fuse, the furnace works! Brian truly went above and beyond in helping me with this. He was quick to respond, and most of all knowledgeableand and helpful. He didn't have to walk me through diagnosing the issue, but I was very appreciative he did. I would recommend their service to anyone. If someone is willing to help and treat others like this, that's the company I want working on my furnace.

Nobody really likes having to replace a furnace, but Groff helped us out and made the whole process…read morerelatively painless. Came out for an estimate, and of the four companies that gave us quotes, Groff offered the best price for the best furnace and the quickest timeline. A few days later, they came back for installation. It took about 4-5 hours including complete set up, removal of the old furnace, and some quick paperwork for a rebate. Everyone was friendly, professional, and clean. The new one works like a charm and our house is warm again. Hopefully we'll never need them for another furnace as long as we live in the home, but would use them again if needed and recommend to others.

AC unit stopped cooling yesterday and I called Groff - they were out today and had it fixed in no…read moretime (replaced a compressor). Will absolutely call again if needed.