TLDR, The big lazy guy rolling around in an office chair instead of walking, doesn't know what he's…read moretalking about and is extremely condescending... doesn't seem to care. Consider somewhere else. I called a few places the day before inquiring about a single axel tilt bed equipment trailer. I had a couple local options that had similar prices and a trailer in stock, but my family and I have rented from Cresco a handful of times over the years so I decided to go with them first. I recognized the voice on the phone and have worked with him before, a very nice and helpful gentleman. He told me they only have a single axel in stock which was capped at 4K lbs. No problem, this isn't the first time I've rented a trailer for this purpose, so I knew that with the battery conversion, my lifts gross weight is just around 2,800.. with a typical single axel tilt trailer, around a combined 3,400lbs. So, I make plans to pick up the trailer in the morning. I show up at 8am inquiring about the trailer and unfortunately the guy on the phone isn't there. The two guys in the front office ask me about the model lift I have and what the lift height was. Knowing these guys won't know my lift because it's an older rare brand, I respond "it's a standard size 3k gross pound scissor lift", and the guy sitting in the chair asks again, rudely, "what's the MODEL of the lift". I get it, height generally dictates the weight, but this isn't always the case. So I give it to him and it clearly doesn't register. The other guy heads out to check out my car, while the other larger fella who can't be bothered to stand up, interrogates me more while he rolls about on his office chair. "No, you're going to need a dual axel...". I explain that's not correct, their 4k cap trailer will be fine because I'm well under 3,000 lbs and the right size. The other guy comes back in and tells the lazy fella that I have a "4x4 Crosstrek", prompting the big guy to say, "you need a 1/2 ton truck, you can't tow with that". I don't know where this guy gets off thinking he knows what cars can tow what.. but my Crosstrek is rated for 3,500 lbs, manufacturer specifications. Meaning, not only can I tow this trailer fine, but I can even tow it loaded with my lift, if I wanted. I explain to the lazy big guy, "I'm just picking this up now and will be hooking it up to my truck when I get back..." he cuts me off and says, "doesn't matter, your car can't handle the weight, we're responsible if you crash, it has to be a 1/2 ton truck or larger, that trailer has surge breaks". First, BS.. these guys bare no responsibility for any crashes I cause and their contract and insurance waiver makes sure of it. Second, I of course don't expect them to break their rules, but the fine print in their terms specifies tow capacity, not the size of your truck. So I ask him calmly, "where does it say '1/2 ton' and not weight cap", he cuts me off again "doesn't matter, your brakes can't handle the trailer, the trailer has SURGE brakes.. do you get that, it has SURGE brakes.. your car doesn't have the power to stop it", I asked him to please not talk to me like I was stupid. The problem is, this lazy bumpkin doesn't understand that my car is much more capable stopping with its 4 wheel oversized disk brakes than most peoples 3/4 ton pickups which have weak drum brakes on the back. Again, I'm only towing an EMPTY, 1300lb tilt trailer with my very capable "4x4" Crosstrek. I don't even owe it to them to tell them what I'm towing, since I'm fully responsible. He repeats, "you need a 1/2 ton..". It was clear this wasn't a discussion, just wasted time in a condescending tone. I finally had enough of this guys rude attitude. I've debated him because he is wrong, but I've been polite up until now. His ignorance is messing with my plans and he's being extremely offensive with the way he's talking to me. So I throw it back. "You know what, ufck you guys. you're making things up and you're being extremely rude and talking to me like I'm stupid." As I walk out to take my business elsewhere, I turn around at the door, look straight at the big guy, still rolling around instead of walking, and repeat, "you are a very rude person". This is where I make a promise to myself to leave them a review. He responds, "good... good.. .. I LOVE it!".... What a prick! Well I hope you love this review too. This guy has literally been here since the age of time, quite possibly the manager.. he clearly doesn't care anymore. I leave and call their local competition. Same trailer capacity, same price. I show up, hook it up and head out without the grief given to me by Cresco. It only threw off my schedule by 2 hours, all because of this extremely rude, complacent, lazy old fart that thinks he's smarter than his customers. Never again, and I'll make an extended effort to discourage anyone I know from renting here. Every single customer turned away by this is well earned.

So glad I found this local gem! I will be coming here rather than Home Depot now! I rented a Honda…read more7,000 inverter generator and absolutely loved it. The price was reasonable and it did the job (had a whole live band playing all night!). I will keep these guys in mind for my next event and 100% recommend. Bonus: you do not have to worry about gas they take care of it!

Great customer service. Always have the equipment I need they go all out of their way to provide…read moreyou with equipment you need.

They are very friendly and the guy pumping the propane always help me putting my propane tanks in…read moremy car without me asking. Pretty cheap prices compared from other places in the bay area. Very nice i reccomend!

We rented a power washer surface scrubber from them. Their customer service is amazing. I contacted…read morethem initially to find out if they had what I needed, they were helpful and informative. When we came to pick it up, they showed us how to use it. We had a minor issue when we got home and called them. They couldn't solve the issue on the call, so Roger came out right away to the house and fixed it! It's an employee owned company and it shows. They have great service and truly care about their customers. Highly recommend them.

They rent you equipment with pre existing damage, when it breaks on you they make up many excuses…read moreto blame you for the damage. They'll keep your daily charge plus deposit without even think it through that they might have made a mistake. I rather go else where.

This place is great it has lots of great products to complete whatever job is required and has…read moreindustry leading customer service to sweeten the deal. Why go anywhere else......

professional and friendly, punctual arrival. when I need physical help, he delivers. due to the…read moreurgency I faced, he is flexible to go extra mile

From the owner: With over 10 years of experience, we offer forklift rentals, repairs, delivery and mobile services…read more Serving commercial clients all over the Bay Area, call us to schedule a quote today!

Great service, durable equipment and faster response, that is what I like!…read more Thanks Brad, your guys are doing a great job!

We are appliance store and we have a three warehouses and we use big Joe all the time. They are the…read morebest very good customer service whenever we need a service on the equipment they are fast and efficient. I would definitely recommend them. Jay

No need to look anywhere else, this place is your one stop solution…read more Real pros, good communication.

Great team! I needed some racking and they were able to handle the whole job from cradle to grave!!…read moreThanks guys!

I recently visited AMES.I was very pleasantly surprised to see that ADELLA is still at this…read morelocation as I stopped in to pick up supplies. She's the BEST the store is so clean, AMAZING!!!! Picked up everything I needed. She's so professional, knowledgeable and helps me get the right stuff we need every time.... I enjoy visiting her location. It's a one stop shop with excellence and expertise always. Thank You

This place is a hidden gem! Locally convenient for most of your hardware needs, they have it all…read more We've been doing a ton of home renovations since the pandemic started and Adella has been super helpful every-time we come in. She offers good in-sight on my projects and is very knowledgeable. I recommend this shop versus local hardware stores as it's a one-stop shop. Always got what I need without driving to a bunch of different stores. We'll be back!

Open on Sundays. Fast rental. Effective 2500 PSI Power Washer. Nice, friendly staff. Very…read moreattentive.

Needed an unusual tool an Airsled to lift a ~ 500-600 lb full refrigerator for a a kitchen…read morereplacement floor. They had the tool and it did the trick. Pretty amazing tool perfect as a rental. The staff were clear, courteous and had the product. I accidentally tore one hose when grabbing to aggressively as I was turning. Owner extended me some grace as he had an easy fix. Thanks AAA Rentals.

WARNING: Be careful with Patterson Lift Trucks or best just stay away…read more.. Cost over $800 (prepaid) just to have my forklift looked at, then the tech said they have to tow it to the shop to fix. Estimate 3 hrs and tow cost (CC pre authorize). Bad communication- many email with Karen goes unanswered before another person take over and get the process started.. WASTED time No comm at all again after pick up and after many call they want more $$ to look further. After more $$ and no comm, I call them only to find out they cant fix it and offer to sell me a similar forklift. I refuse and offer to buy my forklift for the price of the second billing which mean I pay over $800 to give my forklift away for free. I thought going with a big company with what seem to be more experience is better even thou it cost more but in the end they are not as good as they seem to be at fixing forklift. They are just good at sucking money from client. In hind sight, insisting the CC pressurization from the beginning is a red flag and charging over $800 just to look at it and insisting to tow it back is another red flag that I should have pay attention. Now Im out over $2k wasted 2 months and no progress on the problem.

A very responsible and friendly racks and forklift vendor. You can rely on them!…read moreKhris Rahal was super professional and helpful. We had to change our plan for racks couple times, but Khris was always responsive to work with us until everything was set perfectly. Besides, great pricing too. We feel so lucky that we have found Patterson Lift Trucks.